Name: Freedom Debt Relief
Rating: 4.8

star star star star star_border

Lucille Ferri Henderson, NV

telephone interaction with a very helpful rep

4 years ago

Reply from Freedom Debt Relief

Lucille, thank you for leaving us a review. We look forward to assisting you throughout this journey. Feel free to lean on us and to reach out to Client Services if you ever have any questions at 1(800)-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.

Mar. 22nd, 2020

star star star star star_border

Krystle Williams Elkridge, MD

They are fast and deliver on their word.

4 years ago

Reply from Freedom Debt Relief

Krystle, we are thankful for your review. Remember you can check your program progress on your Client Dashboard, and if you ever need our assistance please call Client Services at (800) 655-6303.

Mar. 19th, 2020

star star star star star_border

Robert Jolly Detroit, MI

Works quickly to resolve debt and working with creditors

4 years ago

Reply from Freedom Debt Relief

Robert, we appreciate your review. We work hard to make things as quick and easy as possible. Thank you for trusting us to be your debt settlement company. If you ever need our assistance please call Client Services a t (800) 655-6303.

Mar. 18th, 2020

star star star star star_border

WILBUR STIDD Belleview, FL

Keep me updated, friendly, staff knowledgeable

4 years ago

Reply from Freedom Debt Relief

Wilbur, thank you for taking the time to give us your feedback! Our team of professionals love to provide knowledgeable information while guiding you through your graduation path. Please reach out to our client services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2020

star star star_border star_border star_border

Martin V Norcross, GA

Disappointed with progress and time frame of whole program. Would not use fdr again.

4 years ago

Reply from Freedom Debt Relief

Martin, We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Feb. 14th, 2020

star star_border star_border star_border star_border

Lovelyn Clemente Lanham, MD

No one is able to help me with my issue with AMEX. And i want to discontinue my POA with M. You can never reach them.

4 years ago

Reply from Freedom Debt Relief

Hi Lovelyn! We are sorry to hear about your experience. We would love an opportunity to discuss the previous matter mentioned above. One of our team members will be reaching out to you soon. Thank you for choosing Freedom Debt Relief!

Feb. 11th, 2020

star star star star star_border

Karen M Merrill Cambridge, MA

I am seeing progress on the status of my debt. I

4 years ago

Reply from Freedom Debt Relief

Karen, we appreciate your review! We are so excited to learn that you have already had success in your program so far. As always, you can reach us at (800) 655-6303 if you ever have any questions regarding your account with us. Thank you for choosing Freedom Debt Relief.

Feb. 8th, 2020

star star_border star_border star_border star_border

B. Smith Greensboro, NC

I believe i am being robbed. I have asked for an accounting of where my money is going and no one will give it to me.

4 years ago

Reply from Freedom Debt Relief

We are sorry to hear that you are not satisfied with the results of the program. Be mindful, you can review your banking statements online, through your Client Dashboard. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Dec. 18th, 2019

star star star star star_border

Bwillis Ripley, TN

Very helpful and friendly very knowledgeable

4 years ago

Reply from Freedom Debt Relief

Thank you for your kind words, Bwillis. Our team is excited to see your progress, and you'll be debt-free before you know it! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 3rd, 2019

star star star star star_border

Cynthia Sullivan, MO

They have been helpful trying to resolve my debt

4 years ago

Reply from Freedom Debt Relief

Cynthia, we appreciate your review. Our team is glad that you are confident in our ability to negotiate your debt and provide you with savings! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 25th, 2019

star star star star star_border

Alfred Slone Pippa Passes, KY

I would like more updated on where we are at on my case

5 years ago

Reply from Freedom Debt Relief

Hi Alfred, thank you for your feedback. One of our specialists would be more than happy to provide you with an account update. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 19th, 2019

star star star star star_border

William Lawrence Jones, AL

Was able to speak with someone when ever I called

5 years ago Edited September 14, 2021

Reply from Freedom Debt Relief

Thank you for sharing your experiences with us, William. We're glad to hear all of your questions have been addressed to your satisfaction. Please continue to reach out to Client Services with any other questions that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future.

Nov. 6th, 2019

star star star star star_border

Donna Webster, NY

It has been easy to deal with the employees of the company.

5 years ago

Reply from Freedom Debt Relief

We appreciate your review, Donna! Our team will be by your side from the beginning of your journey, to when you achieve your goal of a debt-free future. Feel free to reach out to Client Services if you ever have any questions (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief!

Oct. 2nd, 2019

star star star star star_border

Joyce Pruitt Lewisburg, TN

Seems to be taking so long to settle debts.

5 years ago

Reply from Freedom Debt Relief

We apologize, Ms. Pruitt, if the proper expectations were not set. Our clients usually see their first settlements within 4-6 months of enrolling in our program. However, each client's debt is different. Our advocates in Client Services would be more than happy to answer any questions you have about the Graduation Path. We are available 7 days a week and can be reached by calling (800) 655-6303 or via email at . Thank you for choosing Freedom Debt Relief!

Sep. 26th, 2019

star star star star star_border

Dorna Hodge Amityville, NY

the transition was smooth. can't wait to see the difference

5 years ago

Reply from Freedom Debt Relief

We value your feedback, Dorna! Our team is pleased to know you had a smooth transition. If you come across any questions or concerns, please contact Customer Service at 1-800-655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Sep. 17th, 2019

star star star star star_border

Tim Satterfield Jacksonville, FL

Kyle was very informative and answered all of my questions

5 years ago

Reply from Freedom Debt Relief

Tim, thank you so much for your positive feedback about Kyle. We're excited to resolve your debt and help you achieve your financial goals. We encourage you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 26th, 2019

star star star star star_border

Revis Edmonds Little Rock, AR

Ed H has been prompt and professional.

5 years ago

Reply from Freedom Debt Relief

We're so glad to hear about the amazing experience you had with Ed, Revis! We will be sure to pass along your kudos. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 23rd, 2019

star star star star star_border

Jerry Kedik Clovis, NM

quick funding and approval friendly and helpful staff.

5 years ago

Reply from Freedom Debt Relief

Jerry, thank you for leaving a review! We are happy you are pleased with our process and staff. Our team encourages you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 14th, 2019

star star star star star_border

Nickie New Windsor, NY

They have resolved almost all of my debt

5 years ago

Reply from Freedom Debt Relief

That is wonderful to hear, Nickie. Our team works hard to resolve your accounts. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2019

star star star star star_border

Alejandra Mission Hills, CA

Good They explain me everything perfect

5 years ago

Reply from Freedom Debt Relief

Alejandra, thank you for your review! We work hard every day to make sure that we provide great customer service and great program knowledge to our clients. If you come across any questions or concerns, please contact customer service at 1-800-655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Jul. 26th, 2019

star star star star star_border

Tara levy Haverhill, MA

Great so far! Very attentive to my needs

5 years ago

Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Tara! We're thrilled for the opportunity to service your financial needs. As you begin your debt free journey, keep in mind you can monitor your every step by logging into your Client Dashboard at . You can also chat with a live advocate if you have any questions about your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

Jul. 22nd, 2019

star star star star star_border

Doris Godwin Rocky Mount, NC

Customer care is very good. They answer questions clearly.

5 years ago

Reply from Freedom Debt Relief

Thank you, Doris! We appreciate you taking out time to compliment our knowledgeable and talented advocates in Client Services. Providing our clients with a world-class customer experience is top priority for us! Please be sure to log into your Client Dashboard at to keep up with any important communications regarding your account. Thank you for choosing Freedom Debt Relief to achieve your financial goals!

Jul. 6th, 2019

star star star star star_border

Ailien Wisconsin Rapids, WI

Making the debt relief process easy and rewarding!

5 years ago

Reply from Freedom Debt Relief

Thank you for leaving a review, Ailien, and we're happy we could make this process an easy one for you! We look forward to assisting you at every step of your debt-free journey! Should you have any questions, please reach out to our Client Services department or reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief.

May. 30th, 2019

star star star star star_border

Mark

Fast and easy, very understanding counselor.

5 years ago

Reply from Freedom Debt Relief

Thank you, Mark, for your kind feedback. We appreciate you for recognizing the awesome service that has been provided by our skillful advocates. Be sure to log on to your Client Dashboard at to monitor your progress toward your debt-free future! Thank you for choosing Freedom Debt Relief to meet your financial goals!

May. 24th, 2019

star star star star star_border

Tanya jones Detroit, MI

I truly believe you guys get the job done no matter what

5 years ago

Reply from Freedom Debt Relief

Tanya, you made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you throughout your debt relief program! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 21st, 2019

star star star star star_border

Patricia Cortez Henderson, NV

I am pleased with the work you have done to date

5 years ago

Reply from Freedom Debt Relief

It is our pleasure, Ms. Cortez, to assist you on your debt-free journey. Thank you for sharing how pleased you are regarding our service. Remember you can view your account details at anytime by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Apr. 23rd, 2019

star star star star star_border

MANUEL E DELACRUZ Jamaica, NY

Thank you for the good service of paying off my debts.

5 years ago

Reply from Freedom Debt Relief

Thank you for your review, Manuel. We appreciate you and we will continue to provide excellent service through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 4th, 2019

star star star star star_border

Angela Litton Mascoutah, IL

some confusion @ the beginning of debts filed

5 years ago

Reply from Freedom Debt Relief

Hello Angela,

Thank you for your honest feedback. We want to apologize for any negative experience you have had with Freedom Debt Relief and we invite you to ask your questions or concerns. We are happy to explain our program in detail and you can reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 4th, 2019

star star star star star_border

Stephanie West Sacramento, CA

They have been good so far negotiating settlements for me.

5 years ago

Reply from Freedom Debt Relief

It has also been our pleasure to, Stephanie. Congratulations on the progress you've made already! We are thrilled to witness how well you're progressing toward your financial freedom. Be sure to reach out to client services should any questions come up along the way. Thank you for allowing Freedom Debt Relief the opportunity to guide you to your debt-free future!

Apr. 2nd, 2019

star star_border star_border star_border star_border

Noreen Cooke Coleman The Bronx, NY

I am not having the best experience with the company. People do not answer your questions and sound like robots.

5 years ago

Reply from Freedom Debt Relief

Dear Noreen,

We are sorry to hear about the issues you have experienced with our client service department! Our clients are our top priority and ensuring that they are receiving the best assistance from us is what we want you to feel. We hope we can turn this experience around for you and make this a better one. A member of our team will be reaching out to you privately to resolve the concerns you are having. Thank you for your time as it is valuable!

Mar. 29th, 2019

star star star star star_border

Carl H. Yonkers, NY

Freedom Debt Relief has been attentive to my situation.

5 years ago

Reply from Freedom Debt Relief

We thank you for your positive review, Carl! We're on your side at every step of your journey with us and should you have questions for us in the future, please don't hesitate to reach out to our client services team by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 15th, 2019

star star star star star_border

Clarence Thompson Smiths, AL

They have been very professional and informative

5 years ago

Reply from Freedom Debt Relief

We appreciate the compliments, Clarence. Thank you for taking out the time to share your feedback with us. Keep in mind you can view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Feb. 4th, 2019

star star star star star_border

Phillip Kahler Vestaburg, MI

company is good but website need to be more user friendly.

5 years ago

Reply from Freedom Debt Relief

Dear Phillip,

We're sorry to hear that our client dashboard hasn't been helpful for you. As much as we do encourage our clients to log in we understand at times it may be a lot of information but the more you visit your client dashboard the more it will become familiar to you. Our client service department is always more than happy to walk you through and explain how you can monitor your accounts on your client dashboard. Please reach out to our client services department at (800) 655-6303 for further assistance. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2019

star star star star star_border

Beverly A Christenson Andover, MN

They. Took. Their. Time. And. Went. Over. Details.

5 years ago

Reply from Freedom Debt Relief

That's rewarding to know, Beverly. Welcome to Freedom Debt Relief! We're so glad to hear your debt consultant took the time to make sure you had a thorough understanding of our program. As you begin your journey with us, please let us know if any questions or concerns happen to come up regarding your account. Client services can be reached at (800)655-6303 or via email at anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!

Jan. 7th, 2019

star star star star star_border

Roger M Lucas

Excellent service, convenient, and easy to deal with

5 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

star star star star_border star_border

dorothy casey

weight off my shoulders--decreasing my debt-quick answer to questions

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Dorothy! We're thrilled to hear that you're getting the relief you deserve. Any time you have questions or concerns, please don't hesitate to contact client services by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

star star star star star_border

tony ysaguirre

feeling less stressed with so many bills paid off.

5 years ago

Reply from Freedom Debt Relief

Not only do we help with debt-relief, but we also help with stress relief too, Tony! We're happy to hear that you're moving forward positively. In the future, when you have questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

star star star star star_border

Sharron Mineo Tampa, FL

Very helpful very knowledgeable easy to deal with

5 years ago

Reply from Freedom Debt Relief

Thank you, Sharron, for your excellent review! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 17th, 2018

star star star star star_border

Kamarine Byrd The Bronx, NY

the customer service representative was very helpful.

5 years ago

Reply from Freedom Debt Relief

Hello Kamarine,

Thank you very much for your review. We strive to provide all of our clients with excellent customer service and we are proud to have demonstrated this thus far. We will continue to assist you through graduation and we are confident you have a very bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

star star_border star_border star_border star_border

Tracy S Centreville, VA

Disappoint with the lack response when creditors send debt to third-party collection and file civil court claims

5 years ago

Reply from Freedom Debt Relief

Hello Tracy,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Nov. 28th, 2018

star star star star star_border

Gary Rogers, AR

So far so good, one to go. Keep up the great work!

6 years ago

Reply from Freedom Debt Relief

Congratulations on having one remaining account, Gary! We would also like to encourage you to keep up the excellent work! You have done a terrific job sticking to the program and resolving account balances. As you progress towards graduation, always know we are here to support your every step. Feel free to contact client services whenever you have questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief! Here's to your debt-free future!

Nov. 20th, 2018

star star star star star_border

Sandra Euless, TX

Very knowledgeable staff. Good advice procided

6 years ago

Reply from Freedom Debt Relief

We're delighted that you're enjoying the services we're providing you, Sandra! We take great pride in our client services team and we're pleased to hear that our team is meeting your expectations! We thank you for choosing Freedom Debt Relief and please don't hesitate to reach out to client services with quetsions, simply call (800) 655-6303 or email .

Nov. 15th, 2018

star star_border star_border star_border star_border

Tony Tulare, CA

It’s been awful. I have shared with you all my complaints and no feedback from you guys have been returned.

6 years ago

Reply from Freedom Debt Relief

We're very sorry to hear that you've had a negative experience, Tony. We want to be sure that your concerns are addressed. We will have a member of our team reach out to you shortly to discuss your account and hopefully resolve your concerns. Thank you for your continued patience.

Oct. 12th, 2018

star star star star star_border

Marquisa Parham Lady Lake, FL

I really like how personal & informative everyone has been.

6 years ago

Reply from Freedom Debt Relief

Marquisa, we really appreciate your positive review! It really makes us happy to hear all these great comments! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

star star star star star_border

Vicki Johnson Fort Worth, TX

Wow, 2 months in and I have a settlement!

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive experience about the program, Vicki! That's awesome news about your first settlement, as this is one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

star star star star star_border

Vicki Johnson Fort Worth, TX

Wow, 2 moths in and I got a settlement!

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive experience about the program! That's awesome news about your first settlement, as this is one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

star star star star star_border

Wanidchaya Patananupap McLean, VA

Freedom debt relief helping me to pay the debts.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review of the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

star star_border star_border star_border star_border

Wanda Russell DeRidder, LA

Haven't been long enough to know. I am not use to receiving late notices, and now I'm getting late notices.

6 years ago

Reply from Freedom Debt Relief

Thank you for your review, Wanda. We would love to help you resolve, with these notices you're receiving. Please contact our Client Services department at (800) 655-6303, so they can explain to you on how to change your contact information with these creditors.

Aug. 16th, 2018

star star star star_border star_border

Abel Cary

The customer service was informative and very helpful in setting thing's up

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Able. Please consider updating your star rating to reflect the service you feel you have received thus far. We look forward to your continued success with the program!

Aug. 16th, 2018

star star star star star_border

Amie Reeves Warrenton, NC

Very friendly, understanding, professional, & thorough.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review of the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018