Freedom Debt Relief
check_circleverifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 38 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 38 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
Call our recommended rep over at Freedom Debt Relief below.
1-(855) 491-1073
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
Message from
Freedom Debt Relief
User Reviews
Star Rating
10,775 Reviews
Review Breakdown
Sentiment Criteria
 Verified Customer
They're resolving on credit issue at a time for me. I have confidence they will help me get out of debt in time.
Reply from Freedom Debt Relief
Oct 29, 2019
Thank you for your review, Janice. We have confidence that you will continue to progress through our program and be on a better financial path. Thank you for gaining trust in our team! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
Someone to help with my debt in a timely matter. Best Customer Service. And Letagation team is great.
Reply from Freedom Debt Relief
Oct 29, 2019
Hi, Mary, thank you for your comments. Our team is pleased to hear about your positive experience! We make sure each client is informed about our legal protection service as well, so we are glad you are pleased with them as well. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
Freedom debt has been straight forward from the very start.
Reply from Freedom Debt Relief
Oct 29, 2019
Thank you kindly for your review, Jennie. Debt Consultants do a great job of thoroughly explaining how our program works, so we are pleased to hear that you feel confident in our ability to assist you. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
Fast Settlement text back Communication
Reply from Freedom Debt Relief
Oct 29, 2019
Hi, Lidia, thank you for your comment. We are glad that you find our text communications so convenient. It's important to us that our clients receive important account updates as soon as possible. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
My experience with Freedom Debt Relief was wonderful. They where there for me 100% through all this. If I needed to speak to them for any questions they where there to help. I was very happy.
Reply from Freedom Debt Relief
Oct 29, 2019
Hello, Sandra, we value your feedback, and we are glad that you are satisfied with our program! We are pleased to make the process simple to follow. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Excelente , the best resolution ever, very professional , yes I recommend this company to people are strongly with the bill
Reply from Freedom Debt Relief
Oct 29, 2019
Greetings, Vilma, we appreciate your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They really help managing debts to get quality of life back without anxiety of debt concerns.
Reply from Freedom Debt Relief
Oct 29, 2019
Hello, Willie, we value your feedback. It's nice to hear that you are now feeling less stressed with your finances. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Freedom Debt Relief has provided the exact services that they said they would. My credit rating is on the mend and I credit them with this. I highly recommend Freedom Debt Relief if you feel like you are buried in debt.
Reply from Freedom Debt Relief
Oct 29, 2019
Thank you for your comments, William. We are so glad that you are already experiencing positive credit score results! We are pleased to provide consistent and effective debt-relief services. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
So far everything has been pretty good I'm happy with the progress I still have four more cars that they need to negotiate the only problem I've run into as with all these cards open I have no credit at all to do anything
Reply from Freedom Debt Relief
Oct 29, 2019
Hello, Terry, we appreciate your feedback. We look forward to negotiating the remainder of your cards, and we appreciate your patience during this process. We understand you are concerned about the impact on your credit. The good news is that this is only a temporary impact on your credit, and you will be able to improve credit once most of your debts are resolved. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
Excellent service. Could not have been better, No problems so far,
Reply from Freedom Debt Relief
Oct 29, 2019
Thank you, Benjamin, for your review. Our team is committed to resolving your accounts, and we are here for you every step along the way! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
Really good on answering questions and helping with anything I ask. I would recommend them highly.
Reply from Freedom Debt Relief
Oct 29, 2019
Greetings, William, we value your feedback. Our team of professionals is more than happy to assist you, so we are glad that you are satisfied with our service! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
So far so good. Everyone helpful. Was offer the loan option but declined.
Reply from Freedom Debt Relief
Oct 29, 2019
Hello, Jane, thank you for your comments. Our team is glad to assist you throughout your journey to a debt-free future! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Excellent, FDR has been very helpful in allowing me to settle my debt.
Reply from Freedom Debt Relief
Oct 29, 2019
Hello, Chris, we appreciate your feedback. It is our pleasure to assist you, and we look forward to your forward movement in resolving your debt. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
The experience has been great! The more I learn about their process is the more I appreciate their service. They are very strong in keeping us informed. More and more of our debts are being settled with substantial savings. They do a great negotiating our debts.
Reply from Freedom Debt Relief
Oct 29, 2019
Thank you for sharing your experience, Thomas! We are glad that you feel educated on the process and that you are satisfied with your savings through our program! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
I don't get enough informathion about what is going on.
Reply from Freedom Debt Relief
Oct 29, 2019
Charles, we value your feedback. Our team apologizes if you feel you do not get enough information. We do encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Pleasant people to deal with had never had an issue and I've used them since was built. I love the fact I can look up parts from my computer ,ordering,paying,and pick up is always quick. I will always use Advance auto parts!
Reply from Freedom Debt Relief
Oct 29, 2019
Hi, Michael, thank you for your review. We are glad to hear that you are pleased with Advance Auto Parts. Should you need any assistance from Freedom Debt Relief please reach out to our client services department at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
So far so good to early to tell but the customer service is very good
Reply from Freedom Debt Relief
Oct 29, 2019
Hi, Sam, we are so glad you decided to join the program to resolve your debt. We look forward to assisting you! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
Basically good. The process has been slower than anticipated
Reply from Freedom Debt Relief
Oct 29, 2019
Hello, Danielle, thank you for your review. We appreciate your patience as we negotiate the best settlements as possible. The timing of negotiations depends on many factors, but if you ever have questions, please reach out to our client services department at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
Everyone you talk too is very nice, helpful and polite. Would recommend you everyone.
Reply from Freedom Debt Relief
Oct 29, 2019
Thank you for your kind words, Mildred. Our team does their best to provide genuine interactions when clients call in, so we are glad you are satisfied. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
It took me a while to do this! But I finally did and I definitely dont regret it it has helped me so much thanks freedom debt relief
Reply from Freedom Debt Relief
Oct 29, 2019
Hello, Patty, thank you for your comments. We are here because people like yourself who we strive to assist, so thank you for being a valued client. We wish you the best as you continue to move forward towards a debt-free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Great. They cover everything, lawyers, text updating and very nice employees.
Reply from Freedom Debt Relief
Oct 29, 2019
Thank you for your review, Shaun. We are pleased to hear how simple the process has been, and we will continue to provide account updates for you. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
 Verified Customer
good but not excellent.not fully satissfied.looks like they need time to resolve perobems.
Reply from Freedom Debt Relief
Oct 29, 2019
Hello, Nemanja, thank you for providing your feedback. Our goal is to provide excellent service, and ensure that our clients are satisfied, so we are sorry you feel otherwise. We appreciate your patience, and if you should still need further assistance please reach out to our client services department at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
 Verified Customer
Get answers quickly, reliable, great customer services.
Reply from Freedom Debt Relief
Oct 29, 2019
Hello, Russell, we value your feedback, and we are glad that you are satisfied with our program thus far. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
2 of 7 of our debts are now paid. More are being worked on. We are happy that they are being paid off and wish we started sooner!
Reply from Freedom Debt Relief
Oct 29, 2019
Hello, Adrian, thank you for sharing your experience! Congratulations on your two settlements thus far! You are one step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Freedom Debt Relief has been very helpful and customer service is the best. They have delivered on what they said and I would recommend them to anyone who has been caught in the credit card spiral.
Reply from Freedom Debt Relief
Oct 29, 2019
Hi, Linda, thank you kindly for your feedback. We work hard to deliver great results for our clients, so we are more than pleased to hear that you would recommend our program to others. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Excelente Service! They have helped me put myself in a better position in regards of my credit.
Reply from Freedom Debt Relief
Oct 29, 2019
We appreciate you taking the time to post a review, Myriam. It's great to know that you are now in a better financial position and that our team has been here to assist you along the way! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Excellent experience. An associate answers any questions you might have and informs you about the process. Gives you a phone number should you need to get back to them.
Reply from Freedom Debt Relief
Oct 29, 2019
Hello, Sandra, we value your feedback, and we are glad that you are satisfied with our program thus far. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
Really good. Friendly people. Easy to work with
Reply from Freedom Debt Relief
Oct 29, 2019
Thank you for your comments, Chad. Our team cares about providing an excellent experience for our clients, so we are pleased to hear that the program is going well for you! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
So far so good, fees are a little more than I expected but they've worked hard to get my debt resolved
Reply from Freedom Debt Relief
Oct 29, 2019
Thank you for your review, Amber. We are pleased to hear that overall you have been satisfied with our debt settlement program. Congratulations on resolving your accounts! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
They have been moving right along to get all my debt settled. Just can't wait until it's all over!
Reply from Freedom Debt Relief
Oct 22, 2019
Dear Michael, We're ecstatic to hear how wonderful your experience has been with our company! Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
 Verified Customer
So far, so good. I need to wait till all my debts have been settled to speak to my experience.
Reply from Freedom Debt Relief
Oct 22, 2019
Paula, we cannot wait for you to begin to see results and the reduction we will bring to your accounts. You are one step closer to becoming debt-free! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
 Verified Customer
Always there when I have a question. Sets my mind at ease.
Reply from Freedom Debt Relief
Oct 22, 2019
Deborah, we will continue to be with you every step of the way and we will continue to work with you to make sure you have the best possible experience. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
 Verified Customer
Excellent service......quick settlements......worry free ....less stress
Reply from Freedom Debt Relief
Oct 28, 2019
Great feedback, Michael! We love knowing you are less stressed and worry-free. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at [email protected]debtrelief.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Great experience, I'm very glad I found your services. Saved me a bunch of money and helped my credit score greatly.
Reply from Freedom Debt Relief
Oct 22, 2019
Hello Robert, We're over the moon to receive your incredible feedback and we are so grateful you have joined our Freedom family. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
 Verified Customer
So far good resolutions. Hoping for continued successes.
Reply from Freedom Debt Relief
Oct 22, 2019
It's amazing to hear that you are enjoying the results you are seeing with your accounts. Keep up the hard work and we will continue to work on accomplishing your goal. Don't forget to reach out to our wonderful Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
 Verified Customer
They have been very efficient in resolving my individual debts
Reply from Freedom Debt Relief
Oct 22, 2019
We appreciate you providing feedback on your success thus far with our program. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
 Verified Customer
good we paid one debt off have a payment plans on one and work on other I think I only had a total of 5 with just 4 to pay of yea.
Reply from Freedom Debt Relief
Oct 22, 2019
Congratulations on having one account paid off and getting a step closer towards your goal of becoming financially free, Debra! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
 Verified Customer
I needed help and they were willing to help. They have kept me informed and sent things for my approval.
Reply from Freedom Debt Relief
Oct 22, 2019
Charles, it's a pleasure to be able to provide you with the best possible experience. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
 Verified Customer
I am pleased with their service They are very helpful when you call with problem
Reply from Freedom Debt Relief
Oct 19, 2019
It is always a pleasure to assist you, Mr. Kovach. Thank you for speaking so highly about our level of customer service. We encourage you to contact us anytime you have questions about your account. You can also chat with us live when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
 Verified Customer
So far it has been a real good experience. They have worked with us Everytime we have had an issue and it seems like they stay on top of the whole situation. Very pleased with the results so far.
Reply from Freedom Debt Relief
Oct 19, 2019
We're more than happy to assist any way we can. Thank you for sharing with us how pleased you are with our services! Be sure to log into your Client Dashboard at www.fdrclient.com to view any important communications we may have about your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
My experience has been wonderful. The staff were very helpful and caring. They did exactly what they said they would and gave me great advice.
Reply from Freedom Debt Relief
Oct 19, 2019
We're glad to hear how supported you feel in our program, Monica. We would also like to congratulate you on the amazing job you've done with us! It has been an absolute honor accompanying you on your debt-free journey.
 Verified Customer
The first thing, it was a relief to know I could pay my debt, without being hounded. The company is very polite and helpful in answering my questions and seem to have my interest at the top. They are very easy to work with. They work for the best of the customer. I would recommend them to anyone that has a debt they can't get paid off.
Reply from Freedom Debt Relief
Oct 19, 2019
Thank you for the strong vote of confidence, Ms. Anderson! We are glad you are having such a pleasant experience in our program. The greatest reward is knowing all of your questions have been answered to your satisfaction. Please let us know how we can be your greatest supporters of your debt-free journey. Thank you for choosing Freedom Debt Relief.
 Verified Customer
Rapid settlements. Easy to understand payments.
Reply from Freedom Debt Relief
Oct 19, 2019
All great things to hear! Thank you for taking out the time to share your experiences in our program. We hope to continue providing a pleasant client experience for you. Please let us know how we can support every step of your debt-free journey. Thank you for choosing Freedom Debt Relief.
 Verified Customer
My experience with Freedom Debt Relief has been life changing. I no longer worry about the astronomical amount of debt I had because this actually helped me get rid of my debt without a loan (which I had already tried and ended up putting me in more debt).
Reply from Freedom Debt Relief
Oct 19, 2019
Thank you, Ms. Sheats, for sharing how you've benefited from using our services. Most consumers do not know about the options available to them when it comes to debt relief. Great job on your part for researching your options and taking the initial step toward financial freedom. Please let us know how we can support every step of the journey. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
 Verified Customer
customer service quality is Excellent I would recommend to a friend
Reply from Freedom Debt Relief
Oct 19, 2019
Thank you, Larry! We appreciate your positive feedback regarding our level of customer service. We also appreciate you recommending our services. Be sure to log into your Client Dashboard at www.fdrclient.com to view any important communications we may have about your account. Thank you for choosing Freedom Debt Relief as a guide to meet your financial goals.
 Verified Customer
Still fairly new, but disappointed in how much we were not told on initial phone calls. Information left out like credit score damage, and how long it would take for some credits to start.
Reply from Freedom Debt Relief
Oct 19, 2019
We're sorry, Ms. Pohl, if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients at every stage of their program. We're also more than happy to address any questions or concerns about your account. Client Services is available 7 days a week to support your debt-free journey. Thank you for choosing Freedom Debt Relief to meet your financial goals.
 Verified Customer
They work for you and they let you know what's going on with your Account and creditors
Reply from Freedom Debt Relief
Oct 19, 2019
We do our best, Denise, keeping our clients informed and updated about the details of their accounts. Thank you for sharing how pleased you are with our communication efforts! Keep in mind you can also monitor your progress toward graduation when logged into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
 Verified Customer
The process is easy and you get immediate peace of mind. I have had an awesome experience.
Reply from Freedom Debt Relief
Oct 19, 2019
That is wonderful to hear, Ms. Baker. Thank you for sharing how our services aided in providing you with peace of mind regarding your finances. Please continue to contact us with any questions or concerns about your account. Thank you for choosing Freedom Debt Relief!
 Verified Customer
The experience has been wonderful...Everytime I call they are very polite and answer my questions to satisfy my needs. I enrolled with 10 credit cards in October 2018 and already had 2 settled and 2 in process...working on a 3rd on in process.
Reply from Freedom Debt Relief
Oct 19, 2019
Congratulations, Kathy! You should be very proud of the progress you've made toward a brighter financial future. Thank you for sharing how pleased you've been with the service provided by our advocates. Keep up the amazing work! Thank you for choosing Freedom Debt Relief.
 Verified Customer
The experience has been good, they are easy to work with and they keep me informed well.
Reply from Freedom Debt Relief
Oct 19, 2019
All great things to hear, Jon. We appreciate you taking out the time to share with us! Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief as your guide to financial freedom!