Freedom Debt Relief
check_circle VerifiedFreedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.
The company has considerable industry experience and high client satisfaction ratings.
With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.
The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.
On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.
View Freedom Debt Relief reviews below.
The Good
- Excellent Settlement Program and Debt Relief Services
- Experience and Accreditations
- Great Freedom Debt Relief Reviews
- Online Dashboard
- No Fees Charged Until After Debt is Settled
Excellent Settlement Program and Debt Relief Services
Freedom Debt Relief has several great advantages to its debt settlement services including:
- Low minimum of $7,500 in debt to begin debt settlement
- Costs between 15 and 25 percent of the total unsecured debt
- Free consultation with a Certified Debt Consultant
Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.
Experience and Accreditations
As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.
Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).
FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.
Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.
If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.
While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.
Great Freedom Debt Relief Reviews
Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.
Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.
Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.
Online Dashboard
One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.
Not many debt settlement companies in the industry offer such helpful tools.
No Fees Charged Until After Debt is Settled
As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.
Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.
Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.
Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.
Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.
The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.
The Bad
- Freedom Debt Relief Cost
- Limited Availability
- Complaints
- Consumer Financial Protection Bureau Lawsuit
Freedom Debt Relief Cost
One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.
Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.
Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.
Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.
So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.
However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.
Limited Availability
Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.
Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.
Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.
An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.
Complaints
While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:
- Debt settlement takes too long or isn't as effective as people hoped
- FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt
These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.
Consumer Financial Protection Bureau Lawsuit
In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:
- Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
- Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
- Make it clearer to consumers under what circumstances they will be charged a fee
- Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
- Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
- Pay restitution money to injured consumers
- Pay a civil penalty
It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.
The Bottom Line
Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).
While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.
FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation.
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Freedom Debt Relief Frequently Asked Questions
What is Freedom Debt Relief?
Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.
How does the Freedom Debt Relief program work?
After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.
How does Freedom Debt Relief affect your credit?
Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.
How much does Freedom Debt Relief cost?
Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.
What kind of debt does Freedom Debt Relief work with?
Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.
What happens if a creditor tries to sue me during settlement?
Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.
Is forgiven debt taxable?
According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.
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Freedom Debt Relief
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Learn MoreUser Reviews
Star Rating
12,948 Reviews
Review Breakdown
Sentiment Criteria
Linda Trachtman
FDR is awesome! Each department is a expert in there field and keeps me informed every step of the way❣️
Reply from Freedom Debt Relief
Apr 30, 2020
Linda, we appreciate your kind feedback regarding our team of professionals. It's a goal of ours to ensure you are informed throughout your entire graduation path with us. Remember, you can view your accomplishments with us by logging into your Client Dashboard. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
MaryKay Deroba
It was a slow start , but very appreciative of the progress being made. Even when my dedicated amount was not up to par for emergency reasons. TY mkd
Reply from Freedom Debt Relief
Apr 30, 2020
Hi MaryKay. We are glad you are pleased with the results provided so far from the program. Just remember a lot of times, our ability to obtain settlements is dependent on growing sufficient funds to settle the debt. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Jim & Joanne Clarke
We have had a great experience with FDR. Once we entrusted our past-due accounts to them, the phone calls from creditors stopped. We have been making monthly payments to FDR for 5 years and there is just one more small creditor they are working with now and we will be debt free. So grateful
Reply from Freedom Debt Relief
Apr 28, 2020
Congratulations, Mr. and Ms. Clarke, on the tremendous progress you've made in our program! You two are so close to reaching your financial freedom. We appreciate you both for trusting our ability to successfully reduce the amount of debt you owe. Please let us know how we can continue to support your journey. Thank you for allowing Freedom Debt Relief to be your guide!
Tee Harrington
This is my second time working with Freedom Debt Relief. All of my debts have been settled in approximately 6 months ! Thanks to qualifying for a loan with the partnering company Consolidated Plus I was able to get my debts paid off faster with only one monthly payment !
Reply from Freedom Debt Relief
Apr 30, 2020
Congratulations, Tee! We are ecstatic to hear how well your program has been going and that you are now moving forward with our sister company at this time. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief!
Zorayda Galloway
It took much longer than what I was expecting, been very good w/ my monthly payments & even almost done but still have 3-Accounts unresolved out of 8 accnts. (I know they're still working on it & doing their best). I have to regularly calling them reg. the updates of my accnts. But overall 4 me they still did a great job & been a big help w/ my CC debts. Hoping that the goal of helping completely & restoring my credit back will be fulfilled & can't wait for it... Thanks much FDR for all your help & I do really appreciate it from the bottom of my heart. God Bless you more by helping lots of clients...
Reply from Freedom Debt Relief
Apr 30, 2020
Thank you for sharing your feedback with us, Zorayda! Rest assured, our negotiators are hard at work to receive the best settlements possible on your behalf. We like to ensure we aren't just settling the debt, but your debt can be reduced. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or [email protected] Thank you for choosing Freedom Debt Relief!
Johnnie Davidson
I want this resolved, just taking too long.
Reply from Freedom Debt Relief
Apr 30, 2020
Hi Johnnie! We understand that you may be eager to be finished with the program and trust us we want to see you to the debt-free future you deserve. So, each month as you fulfill your program commitment, you are one step closer to being debt-free! As you continue down your graduation path, log into your Client Dashboard to keep track of your progress. Thank you for being a valued client of Freedom Debt Relief!
Eddie Clay
Quick responses to my questions, fast getting my account and Dashboard set up. Quick response to my Small Claims order by collection agency on behalf of USA Bank
Reply from Freedom Debt Relief
Apr 29, 2020
Eddie, we appreciate your kind review. We are pleased to hear that you have had success with our services thus far, and if you ever have any questions or concerns please call Client Services at (800) 655-6303.
Joshua Pilgrim
Very helpful. Its like they are a cushion to lean on
Reply from Freedom Debt Relief
Apr 29, 2020
Joshua, thank you for your review. We are happy to be here to help. If you ever need our help please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
george Bass
I love FDR they have really helped me and especially over the phone
Reply from Freedom Debt Relief
Apr 28, 2020
Congratulations on your first settlement, Jane! We're excited to accompany your financial journey. Your Client Dashboard is a resourceful tool to use when monitoring the progress you're making and to view the details of your account. However, you can also chat with us live if you have any questions. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Jane K
Overall, good. 1 acct negotiate, Dashboard does not reflect previous emails received with info about accounts.
Reply from Freedom Debt Relief
Apr 28, 2020
Congratulations on your first settlement, Jane! We're excited to accompany your financial journey. Your Client Dashboard is a resourceful tool to use when monitoring the progress you're making and to view the details of your account. However, you can also chat with us live if you have any questions. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Melony
I was able to settle my first set of debt with freedom debt relief this past week. I will say although the initial calls from credit card companies can be quite daunting, once you get used to it, this whole process is very simple and easy going. Any worry you have, if you give FDR a call, they are very reassuring and was able to put my mind at ease that everything was and will continue to go well and smoothly. Overall good experience.
Reply from Freedom Debt Relief
Apr 28, 2020
We are happy to help, Melony. Thank you for sharing how pleased you are with our negotiation efforts. We would also like to congratulate you on obtaining your first settlement! This is a huge milestone to reach and you should be extremely proud. Please let us know how we can continue supporting every step you make toward financial freedom. Thank you for trusting Freedom Debt Relief to be your guide.
Verified Customer
Barbara Thompson
Debt consolidation credit cards. It was good up until today 4/20/2020. Very unpleasant and untrained employee.
Reply from Freedom Debt Relief
May 01, 2020
Barbara, we are so sorry to hear that you experienced this. We truly try our hardest to communicate well with our clients, and provide a great client experience. If there is anything you are concerned with please call Client Services at (800) 655-6303.
Verified Customer
Fostena Goins
My experience with FDR has been great. They have taken a big load off my shoulders.
Reply from Freedom Debt Relief
Apr 30, 2020
Thank you very much, Fostena! We are so happy we could relieve yous some stress from you when looking for solutions to resolve your finances. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at [email protected] Thank you for choosing Freedom Debt Relief to meet your financial needs!
Verified Customer
Vernon Lee Sohm
Great people to work with!! Friendly- [email protected] they listen to your request @ do their best to really help you!! Vernon Lee Sohm
Reply from Freedom Debt Relief
Apr 30, 2020
Thank you, Vernon! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Please don't hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
John M Look
the intake meeting was non threatening and I felt confident that I had made the right choice in partnering with FDR. The entire process was explained to me and I immediately felt a relief — one that was missing from my life for several months.
Reply from Freedom Debt Relief
Apr 30, 2020
Hi John! We are thrilled to hear how comfortable our team of professionals have been able to make you as we relieve you of your debt. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Verified Customer
Karen Swanson
I’m a year in and I’ve been relieved to turn my debt to them to handle. My monthly payment is taken from my account and I have a promise of being debt free a couple years from now.
Reply from Freedom Debt Relief
Apr 30, 2020
Greetings, Karen! We are so glad we could give you relief when handling your debt. We can't wait to see you reach your graduation path of becoming debt-free! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief.
Verified Customer
Wortham R. Baskerville
the experience has been good until now. We are in a pandemic right now and I'm out of a job and FDR is having me speak with people that can not help me.
Reply from Freedom Debt Relief
Apr 30, 2020
Hi Wortham! Thank you for bringing this to our attention. We understand Covid-19 is putting an extra burden on people right now. That's why we have created a process for clients who may be worried about how they can continue to afford the program during this time, please contact Client Services at (800) 655-6303 and we can help. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Verified Customer
Heather Morales
Profesional, helpful, quick, efficient, on yourside
Reply from Freedom Debt Relief
May 01, 2020
Heather, thank you for your kind words. We are so confident in your ability to reach your goals of becoming debt-free. If you have any questions or concerns regarding your account please call Client Services at (800) 655-6303.
Verified Customer
Linda S Ragle
I was very shaky when I was layed off from my occupation with an oil & gas company that I worked for for 18.5 years. I had never experienced such an experience.... Freedom Dept Relief worked with me slowly & methodically until I began getting my confidence back. Still have appriximately 2 years to go but feel confident that I will, in a confident way accomplish my original goals. Have been in their program for almost 2 years....I have learned many lessons with their support.. Linda R
Reply from Freedom Debt Relief
Apr 30, 2020
Hello Linda! We are thrilled to hear how the program was able to alter your stress you were feeling during that hardship. We will continue to help and guide you to reach the goals you have set in place. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Verified Customer
Andrea Kirkpatrick
It has really helped me get my debit reduced and it’s happened a lot faster than I thought it would
Reply from Freedom Debt Relief
May 01, 2020
Eileen, we are so glad to hear that you are pleased with our services. If at anytime you have any questions please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Verified Customer
Raymond P. Hait
Absolutly Great in helping me get rid of the credit cards I had.
Reply from Freedom Debt Relief
Apr 30, 2020
Hi Raymond! We are happy to hear we were able to assist with handling your debt relief. We enjoy guiding you to the financial future you desire. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief.
Verified Customer
Myra Wilkerson
I Have had a good experience with Freedom Debt Relief.They do not cohorse me in any way .Never been pushed into anything that i couldn't handle.
Reply from Freedom Debt Relief
Apr 30, 2020
Hi Myra! We are happy to hear you are satisfied with your experience with us so far. We understand the seriousness of reliving our client's debt. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at [email protected] Thank you for letting us be your partner on your journey to a debt-free future.
Verified Customer
Irvin Huckaby
Awesome in taking care of my business, you can fully trust them.
Reply from Freedom Debt Relief
Apr 30, 2020
Irvin, thank you for the awesome review. We are so happy you have grown trustworthy of our practices and trust you are in the right hands. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief!
Verified Customer
Pat
Great!! They are so helpful, no problems very happy will recommend to all
Reply from Freedom Debt Relief
Apr 30, 2020
Pat, we couldn't be more thrilled for you! We are so happy the program was successful and you are satisfed with the work done so far. Please reach out to our Client Services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Verified Customer
Eileen McLaughlin
Nothing but great . I feel like a weight has been lifted and I can see the light at the end of the tunnel
Reply from Freedom Debt Relief
May 01, 2020
Eileen, thank you for your kind review. We are so glad that we can assist you in resolving your debt. Please call Client Services at (800) 655-6303.
Verified Customer
Anthony j spadaccini
At first i was weary that it would take a long time. But fdr uses a professional strategy working with your creditors to get the debt paid off in good time.
Reply from Freedom Debt Relief
Apr 29, 2020
Anthony, we are grateful for your honest review. We understand that waiting for a settlement can be tough at time, however we are glad that you trust us as we have a plan to resolve your debt. If you ever have any questions please feel free to call Client Services at (800) 655-6303.
Verified Customer
Annette K
It gave me a peace of mind that my debt will be negotiable with credit card lenders and paid off in timely matter?
Reply from Freedom Debt Relief
Apr 30, 2020
Hi Annette! We appreciate you taking the time to leave us a review. We are glad we could provide an affordable solution when handling your finances. If you need anything, reach out to our professionals at (800) 655-6303 or [email protected] Thank you for choosing Freedom Debt Relief to meet your financial needs!
Verified Customer
Diane
Terrific/fast/efficient /honest/good communication
Reply from Freedom Debt Relief
Apr 29, 2020
Eddie, we appreciate your kind review. We are pleased to hear that you have had success with our services thus far, and if you ever have any questions or concerns please call Client Services at (800) 655-6303.
Verified Customer
Andrea Pinkard
They are very comforting and helpful. They've had my best interest at heart from the very beginning.
Reply from Freedom Debt Relief
Apr 30, 2020
Andrea, we appreciate your generous feedback about our company! We care about our clients and we work very hard to build a relationship with them so they can be as comfortable as possible while we assist them to their graduation path. Contact Client Services at (800) 655-6303 if you need help and we'll be happy to assist. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Kimberly Plummer
FDR is the best. They help me pay up most of my debt.
Reply from Freedom Debt Relief
Apr 24, 2020
Hi Kimberly! Thank you for your review. Our negotiators do an amazing job of obtaining the best settlements and making sure our client's debt is getting reduced! Our team will continue to work hard to settle the remaining of your debt and having you become officially debt-free. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Carolyn
This program has been a lifesaver for me. After the loss of my spouse I was overwhelmed with debt. Enrolling in this program has given me hope in knowing I can eventually become debt free. The encouragement and counseling given is very much appreciated. My experience has been great!
Reply from Freedom Debt Relief
Apr 24, 2020
Hi Carolyn! Thank you for taking the time to leave us a review. We are happy we can be of assistance to you in a time of need. We will be here every step of the way, so if you have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Bruce
Freedom Debt Relief is an outstanding way to go to seek financial help. They are very professional and listen to my concerns and answered my questions and always kept me informed of any activity. Highly recommend them to anyone who needs assistance with financial support.
Reply from Freedom Debt Relief
Apr 24, 2020
Thank you for the kind words, Bruce! We strive to provide the best service possible and want our clients to feel confident in us. We are here to assist every step of the way, so if you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Pwtty
Haven’t had anything happen yet.., kind of soon to be seeking a stellar review. I did need some info quick and got 0 response to my text... felt stressed and alone.
Reply from Freedom Debt Relief
Apr 25, 2020
Maryanne, thank you for your kind review. We are glad to hear that you are finding your Dashboard to be useful. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.
Jennifer Rowland
i truly appreciate the help its a program that is so helpful and understanding and respect
Reply from Freedom Debt Relief
Apr 24, 2020
Hi Jennifer! Thank you for your review. Our clients are our top priority, so ensuring that you feel appreciated and respected is the main goal. Remember, you can follow along with your program progress online through your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Tabita Stoica
I had MANY questions and they were all answered very clearly. They were there for me every step of the way.
Reply from Freedom Debt Relief
Apr 24, 2020
Hi Jennifer! Thank you for your review. Our clients are our top priority, so ensuring that you feel appreciated and respected is the main goal. Remember, you can follow along with your program progress online through your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Tim Blackwell
This is a great program to help get us back on our feet. We had several events and natural disasters that lead us to being deeply in debt and making us to choose what we were going to pay or how much we were able to spend at the grocery store just to buy food for the house. We decided to choose FDR and it has been a seamless process for us. We are making progress and have settled for sometimes half of what we owed.
Reply from Freedom Debt Relief
Apr 24, 2020
Thank you for your review, Tim! We appreciate you sharing how greatly our program has positively impacted your financial situation. Our team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! Thank you for choosing Freedom Debt Relief!
Iamphenomenal_21
The customer service is great, very friendly, and helpful. So far everything was said over the phone about the program has come true. Will highly recommended them.
Reply from Freedom Debt Relief
Apr 25, 2020
We are so glad to hear that you are satisfied with our services. We are so thrilled to be part of your journey towards a brighter financial future. If you need our assistance please call Client Services at (800) 655-6303.
Shawna McMullen
The woman I spoke with was very helpful and understanding.
Reply from Freedom Debt Relief
Apr 25, 2020
Shawna, thank you for your kind review. We are so glad to hear that one of our valued employees was able to assist your needs. If you have any concerns please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Melinda Ruth
It has given me peace of mind to know that some of debt is decreasing month by month with thru this program.
Reply from Freedom Debt Relief
Apr 25, 2020
Melinda, we appreciate your kind review. We are so glad to hear that you have already had success thus far, and if you ever need our help please call Client Services at (800) 655-6303. Thank you for being part of the Freedom family.
Angie Williams
All questions asked was answered with my satisfaction. Staff were very patient answering my questions, very knowledgeable and dependable.
Reply from Freedom Debt Relief
Apr 25, 2020
Angie, we are so happy to have yet another satisfied client. We strive to always communicate will with our clients. If you ever have questions or concerns regarding your account please call Client Services at (800) 655-6303.
Ann Applewhite
Very courteous people to work with and extremely helpful.
Reply from Freedom Debt Relief
Apr 25, 2020
Ann, we are so happy to hear that you are satisfied with our services. If you have any questions or concerns please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.
Mark Mangold
Handling the debit has been working. But just ran into a issue with what's going on in our USA. Needed some help and nobody could help. All I got was you Need to contact consolidation department. I called them and they said I needed to talk to FDR. After three times going back and forth I realized NOT one of your employees wanted to try and help to get me to the right place. Didn't need the added stress at this point. Still don't know. I do NOW know that I needed to start the process 3 to 4 day's prior my bad didn't know. But could not get correct anwser from anyone. Every one was different. ????????????????.????
Reply from Freedom Debt Relief
Apr 28, 2020
We're sorry to hear how disappointed you are with our negotiation efforts, Mr. Villanueva. Please understand our common goal is to progress you along your Graduation Path as quickly as possible. If the details of our process were not explained thoroughly when first enrolling in our program, we sincerely apologize. We would never intentionally cause confusion by not meeting your expectations of our program. We are here to support your journey any way we can, Mr. Villanueva. Please let us know how we can provide a greater client experience for yourself. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Jeff Vance
They let me know what can happen and help me up to date on my situation..
Reply from Freedom Debt Relief
Apr 25, 2020
Maryanne, we are grateful for your review. We look forward to your success, and if you ever need our help please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.
Maryanne Havalotti
great people, helping me get out of debt, not super fast but slow and steady...like seeing the dashboard and seeing the numbers go down. Slowly but surely !!
Reply from Freedom Debt Relief
Apr 25, 2020
Maryanne, we are grateful for your review. We look forward to your success, and if you ever need our help please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.
Norman Lee
Great people to work with. Understood what my goal was and willing to work with me. Highly recommended there service.
Reply from Freedom Debt Relief
Nov 21, 2018
We're always here to support you, Norman! The Freedom Debt Relief team is here for you every step of the way on your debt-free journey. Any time you have questions, please don't hesitate to contact client services at (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!
Rudy Villanueva
The program is not set up for the client best interest . Customer service personnel won’t listen to your request or let you speak to management when you ask to. Was told at the beginning that I would have a say so on how accounts would be handled,not true . The only truth about the program is that the creditors won’t call you , being that I fell into this situation due to a Catastrophe ( hurricane Harvey ) I probably would have came out better if I would have handled it myself.
Reply from Freedom Debt Relief
Apr 28, 2020
We're sorry to hear how disappointed you are with our negotiation efforts, Mr. Villanueva. Please understand our common goal is to progress you along your Graduation Path as quickly as possible. If the details of our process were not explained thoroughly when first enrolling in our program, we sincerely apologize. We would never intentionally cause confusion by not meeting your expectations of our program. We are here to support your journey any way we can, Mr. Villanueva. Please let us know how we can provide a greater client experience for yourself. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Erick Ovando
It has been a great and informative experience. Help at every step and lots of educational resources.
Reply from Freedom Debt Relief
Apr 22, 2020
Erick, thank you for your kind review. We are so glad to hear that you are satisfied with our service. If you ever need our help please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Donna Hernandez
I'm happy with how quick the process has been! Everyone is cert helpful and I love the tips they send out to reinforce good credit decisions.
Reply from Freedom Debt Relief
Apr 23, 2020
Donna, thank you for your genuine feedback! We are glad we could be helpful to you during this time. Please reach out to us if you have any questions in the future at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief.
Deborah
Freedom Debit relief is trustworthy and a reputable company. They are very easy to work with and very efficient.
Reply from Freedom Debt Relief
Apr 23, 2020
Deborah, thank you for sharing your thoughts with us! We truly care about our clients, and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Please reach out to us at (800) 655-6303 in the event you need anything in the future. Thank you for being a valued client of Freedom Debt Relief!
Chelsea Rhodes
I'm very excited and very satisfied with the progress we've made on our settlements! My husband and I finally see a light at the end of the tunnel!
Reply from Freedom Debt Relief
Apr 23, 2020
Chelsea, thank you for the great review. We are thrilled to hear the program has positively impacted you and your families finances. We can't wait to complete you from the program so you can be officially debt-free. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard. Thank you for being apart of the Freedom Family!