The young lady I spoke to was very nice and helpful. This company has really been a lifesaver

Mrs. Elizabeth is one of the co workers to speak with. She gives good advise, she helps in all kinds of ways. I really like how she helps us build our credit back by giving us good tips on what to and what not to do. I would like to see and hear all co- workers speak to the customers who call or need help be like Mrs. Elizabeth.

Consolidated Credit Source helped me out of a terrible bind. I had bought a new house, charged for new carpet and furniture, and lost my job. They spoke with each of my creditors, arranged a lower interest rate, and consolidated all those debts. I made a monthly payment to them and they distributed it to each company. Now my bills are paid off and my credit is coming back up. Thank you Conaolidated Credit.

Very well managed. Helped with my debt managenent in a very professional manner.

The agent that I spoke with, Arica is such a wonderful, considerate and very knowledgeable person. Arica is very clear and concise at explaining objectives to my program. She is a strong part of your reputation. She has a terrific personality and she is so very polite. She really did help me in our conversation. Keep up the good work Arica.

All your staff has great communication skills and are very courteous, helpful and professional. I am extremely grateful for your helpfulness.

Excellent service! The phone was answered quickly and our concerns were handled promptly!

Brian was very positive and patient during our conversation. Because This is a difficult task to undertake, I appreciate his attitude. It has made a hard time a little easier. He answered all my questions and made feel that I would get my finances under control and eventually reestablish my credit.

This is a tough process to go through. The staff at Consolidated Credit are understanding, non-judgemental, professional and have great personalities too.

They have helped me and were very knowledgeable about all my questions.

Easiest process ever. Great customer service.

I was on hold longer than I expected, though representatives were very pleasant.

Reply from Consolidated Credit

Monica VictorJul 02, 2018

Hi PJK, Thank you for allowing Consolidated Credit to assist you. We value your time and so we regret any inconvenience. Customer service and client satisfaction are of utmost importance to us. Knowing that you received professional service is very pleasing. We appreciate you and wish you the very best on your journey out of debt.



It was a great experience they worked with you as far as your payments and they were always helpful and nice.

I was seeking information for our home equity loan and needed several pieces of information. The individual who waited on me was responsive and knowledgeable. She emailed me immediately With the information I required.

Every person I have spoken with is informed, personable and understanding. I didn't feel embarrassed or inferior to the person to whom I was "confessing" .

i was attempting to lower my payments on my credit cards, i was going take out a personal to pay them off when I was introduced to consolidated credit. I had to close my accounts (but that will be a good thing) and am looking forward to a lower interest rate and lower payments.

Because they charge way too much and one of my creditors did not recieve all the money they said they paid them. I can't get an email back to explain why either

All my questions were answered promptlly

Tatiana was polite and energetic. It was a pleasure speaking with her about my account. She is knowledgeable about the services you offer and I felt very comfortable. A great experience!

I would have never been able to take care of my debt on my own. With the help from Consolidated Credit I paid off everything in no time. It was a hassle free process from day one.

Tatiana, the customer representative who helped me, was empathetic, professional and understanding. She is an asset to Consolidated Credit and represents the company well.

Overall I am pleased so far with my decision to go with Consolidated Credit for help with getting out of debt. They have given me hope that this can be resolved and I can still take care of my family at the same time. The are VERY helpful in explaining why this is a better option for your situation and how it will help you in the long rum.

Everytime I call, everyone is very helpful. Tatiana was a pleasure to speak to, and very helpful.

They are straight to the point, knowledgeable and courteous.

Aisha was AWESOME! She was patient and kind. She explained everything very simply.

Customer service and all the reps that I have spoken to have been fabulous. Courteous and compassionate and so helpful. They have eased my stress about my finances and have given me such a great feeling of self worth and being able to get out of debt with no negative issues to my credit. They are amazing people to deal with

My experiences with the company is very outstanding. There service very good.

Great experience with consolidated credit so glad I made this decision. The customer service is fantastic.

awesome and "kudos " from me as I have had wonderful response by all staff concerning my issues !!!! Great work all !

Elizabeth is a gem. She was wonderful and took time to explain in detail what I am to expect.

Tatiana was very helpful and professional. She was courteous and resolved my problem right away.

Very, very efficient and pleasant experience. Folks were extremely helpful and excellent to work with. Their responses and actions to establish my account were fast and on target. This is a great company to have on my side.

I really love consolidated credit the payments are reasonable and the customer service is amazing.

This is a great program! I would recommend this to anyone who is feeling overwhelmed by debt. I paid off all of my creditors and while it did bring my credit score down temporarily, it got better once the balances were lowered. Great customer service too!

Everyone that I have spoken with at Consolidated Crediedit since starting this experience in October 2014 has been wonderful. Everyone has treated me with the upmost dignity and respect. I would recommend your office to anyone needing help.

Consolidated Credit has been wonderful. All the representatives are helpful , especially Cleopatra . She was so insightful , compassionate , and made me laugh in the midst of me dealing with my financial hardship . I wish all customer service was like that :)

excellent customer service and very knowledgeable !!

I ran into an Emergency I call consolidated credit the Representative listen to me and he was very knowledge he pull up my account and he was able to help. Thanks , Consolidated Credit , CC is the best they care they are there for you!!!!!!!

Today's call with Aisha was very helpful! I was not aware of the ACH fees, save for the NSF one, and member monthly fees. Other customer service reps, generally speaking, have been helpful. For myself, personally, it's been a bit stressful getting used to the procedures since joining. Especially being new to this whole game. I do think Aisha helped a lot. There was a representative that called me and was not as helpful and the way I was spoken to was disturbing to where I felt I made the wrong decision.

They have caused my credit to go down, then tried to not take responsibility for their error. Now I'm panicking tk cond someone to help me elsewhere