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Consolidated Credit

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8.6

Overall Score

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John W. Conover, NC

My experience with Consolidated Credit has been very good. I had an issue with one of my creditors and Tatiana helped me resolve that in a very timely manner. We have been very pleased with Consolidated Credit to this point.

6 years ago

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Reply from Consolidated Credit

Hi John, thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out Credit Dojo: It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Jan. 8th, 2020

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BrittanyB Westport, IN

I love having my debt consolidated in one payment and knowing that I'm getting myself out of the debt cycle. I called today to make a payment and I was informed and to cancel my auto pay. I talked to two different employees due to a dropped call, but both were so helpful and kind in taking care of my payment.

6 years ago

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Reply from Consolidated Credit

Hi Brittany,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Mar. 10th, 2020

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William T. DiVietro Pomona, NY

After a rocky start in regard to my first monthly payment, the situation was resolved. They first thought the money went through Western Union. When it was sent back, I informed them that it went through my checking account They then made the mistake of leaving out the last number of my checking account; I then had to correct them of the problem. Finally the money went through and the next two monthly payments went through properly.

6 years ago

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Reply from Consolidated Credit

Hi William,
Thank you for allowing Consolidated Credit to assist you. We regret the clerical error but happy to hear that the issue has been rectified in a timely manner. Please do not hesitate to reach out to us if you have questions regarding the program. We are here to help you and make the getting out of debt process easier. We appreciate you and wish you the very best on your journey out of debt.

Aug. 27th, 2019

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Curtis Chelsea, MA

They have kept me well informed of every step that has been made with documentation. when I missed a phone call from them they left a message and sent an e-mail asking me to contact them so I was kept well aware of the situation. When I returned the call I spoke to Tatiana who was very courteous and helpful.

6 years ago

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Lanna Omaha, NE

So far I’ve had a great experience with consolidated credit! Customer service is always helpful and respectful. I am glad I chose this company to go through to help eliminate my debt. It’s been encouraging to watch my credit card debt dwindle down each month without such high interest rates from my original creditor.

6 years ago

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mary williams Winterville, NC

my experience with consolidated has been heaven sent. i have so many papers on my table and had no idea of what to do.they keep excellent paper work. they take time to explain each bill with you. tatiana hope me out god bless her. and she was so calm my head was killing me but not her every question i ask there was an answer. thank you tatiana

6 years ago

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Dee Dee Lima, OH

I’m overwhelmingly Pleased with the company , in fact I mention you all the time to others !! I told my daughter and she has been using your services just as long as I have and is about to be done now !!! We appreciate your help and love how you have worked with us to help us get back on track !! Thank You so so Very much !!

6 years ago

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Pamela

There was not a time in over 2 years that an associate was not helpful. Everyone was so polite, kind and very helpful with any concern I may of had. They kept me up to date with accounts and amounts due !!! Thanks so much to everyone !!! I am happy to finally be debt free !!! Sincerely, Pamela

6 years ago

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Michelle Springfield, OR

It’s been a very good experience. The representatives have always been friendly and helpful. Updating balances was tricky since it wouldn’t allow me to update some balances online and i have a toddler so it can be hard finding time to call.

6 years ago

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Ahmad Dublin, OH

Highly recommended, I went through very bad financial situation for years when I was paying just interest for my credit cards, Than finally I was blessed when I start the program with Consolidated Credit solution. Piece of mind. My life back. Thank you.

6 years ago

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Stacie Bristol, CT

I've never had a problem with Consolidated Credit. They ensure my payments are made on time, they keep me updated with any changes to my account, and their customer service hotline has the kindest, most helpful agents. I trust this company and I'm grateful for their services.

6 years ago

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William Keebler Jr Urbana, IL

From the very beginning of the contact with Consolidated’s excellent financial counselor, Ms Sharon M, through the process of getting set up and on to the future of debt freedom, the representatives I have have spoken with are superior. Thank you!

6 years ago

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Jimmy Cooper Fayetteville, TN

Consolidated Credit is wonderful. They make every effort to help people with there credit problems. I have reached out to PayPal Credit about my payments, But they refuse to respond. Consolidated Credit said they will reach out to them for me. Thank-You. Consolidated Credit really cares.

6 years ago

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Frederick McHantaf Temecula, CA

This is the best company if you are in debt they pay your debt and give small monthly payments and work with you to pay it off is a quick time so you can have finicial stabilization and freedom this company will make sure that happens for you according to your debt Very impressed best ever company ! Go consolidated credit solutions !!

6 years ago

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Laura Cotriche Avon Park, FL

Today i spoke with James who was extremely helpful. I was telling him since signing up with Consolidated i have always had experienced, patient & helpful people to help me out. They all seem to be extremely knowledgable. I would definitely recommend to anyone needing this type of service.

7 years ago

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Elizabeth Free Canton, GA

Consolidated Credit has been a great company for me. I received an immediate phone call from Claudia S who reviewed my information and carefully explained the time and method it would require for me to be debt free. She immediately sent me easy to understand and complete documents to enroll in the process.

7 years ago

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Pam Winn Kalispell, MT

So far, I would give the company 5 stars for their great service and helpful people. I haven't begun with the payments to creditors yet and will see how that goes, but I am pleased with the way my consolidation has been handled so far.

7 years ago

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Donn B Dunkle Lawrence, KS

My wife and I could not have chosen a better company to help us eliminate our debts. We were with "Consolidated Credit Solutions" for over three years and they were there for us every step of the way. We can't thank you enough for your help and not having to file bankruptcy. 10 stars to you!!

7 years ago

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Darla Greenwood, IN

I spoke with Sue (I think) 1st. She was super nice and helpful. We didn't discuss one of my accounts, so I worried it would be a problem for my program. I called back & got Maria. Such a great help & kind person! She looked over my account and eased my mind! You have a fantastic team!

7 years ago

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Fether Yulee, FL

Mrs. Elizabeth is one of the co workers to speak with. She gives good advise, she helps in all kinds of ways. I really like how she helps us build our credit back by giving us good tips on what to and what not to do. I would like to see and hear all co- workers speak to the customers who call or need help be like Mrs. Elizabeth.

7 years ago

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Donald B Swann Beachwood, OH

The agent that I spoke with, Arica is such a wonderful, considerate and very knowledgeable person. Arica is very clear and concise at explaining objectives to my program. She is a strong part of your reputation. She has a terrific personality and she is so very polite. She really did help me in our conversation. Keep up the good work Arica.

7 years ago

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Patricia Anderson San Antonio, TX

Brian was very positive and patient during our conversation. Because This is a difficult task to undertake, I appreciate his attitude. It has made a hard time a little easier. He answered all my questions and made feel that I would get my finances under control and eventually reestablish my credit.

7 years ago

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Margaret Reading, PA

Customer service and all the reps that I have spoken to have been fabulous. Courteous and compassionate and so helpful. They have eased my stress about my finances and have given me such a great feeling of self worth and being able to get out of debt with no negative issues to my credit. They are amazing people to deal with

7 years ago

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Jen

This is a great program! I would recommend this to anyone who is feeling overwhelmed by debt. I paid off all of my creditors and while it did bring my credit score down temporarily, it got better once the balances were lowered. Great customer service too!

7 years ago

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Janette Thomasville, GA

Everyone that I have spoken with at Consolidated Crediedit since starting this experience in October 2014 has been wonderful. Everyone has treated me with the upmost dignity and respect. I would recommend your office to anyone needing help.

7 years ago

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Brittany Wilson Duluth, GA

Consolidated Credit has been wonderful. All the representatives are helpful , especially Cleopatra . She was so insightful , compassionate , and made me laugh in the midst of me dealing with my financial hardship . I wish all customer service was like that :)

7 years ago

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Deloris Lloyd Tallahassee, FL

I ran into an Emergency I call consolidated credit the Representative listen to me and he was very knowledge he pull up my account and he was able to help. Thanks , Consolidated Credit , CC is the best they care they are there for you!!!!!!!

7 years ago

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Darrell Crafton El Dorado, KS

Consolidated Credit Counseling came through for my family when we needed them and I am looking forward to seeing my debts disappear in 4 years, as opposed to 30 years, which was the estimated payoff time. Sharon M. and Tatiana were both very helpful and efficient in all that they did to get this going. Thanks for all that you do.

7 years ago

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Derek Pope Roanoke, VA

Elizabeth is wonderful; she gave me information that quite honestly may have saved my financial life. She is very knowledgable and kind; I am quite happy with you all at Consolidated Credit and look forward to continue working with you all. Thank you for everything. Derek

7 years ago

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Peggy Newnan, GA

What a wonderful program! I have just completed my loan. Thanks consolidated credit for helping me get my credit cards paid off. This is something I would never have been able to do without your help. All of the associates that I have dealt with through the years have been excellent!

7 years ago

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KaraLee Johnson Salt Lake City, UT

The person I talked to the first tine didn't explain a lot of information to that I needed and gave me several wrong answers such as you work with advance financial 247 and but don't work with don't be broke.com. both of these were wrong. However, when I called today the representative explained a lot to me and was understanding and concerned and even gave me advice on how to contact the payday loan company they don't work with.

7 years ago Edited September 14, 2021

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Karl Owens Smyrna, NY

I don't know what I would have done without consolidated credit. I pay my mortgage on time with extra money in my pocket. Most important I stay away from credit cards. I been in the program for 2 years and got 16 more months to go before all my credit cards will be paid off'. Thank you Karl Owens

8 years ago

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Joseph V. Godinez

I recent called to update a balance on one of my cards being consolidated. Carrianne was very helpful and quite knowledgeable in the questions that came to mind, as well as other credit facts I was unaware of. Thank you Consolidated Credit for helping me understand and get my credit under control!!

8 years ago

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Cindy Miller Hanover, CT

Not just today's good service but over the few years that I've been with consolidated credit I've been able to pay off two credit cards and bring my credit score up 50 points. You guys have been an amazing part of my life moving forward so positively. Thank you so much. Cindy Miller

8 years ago

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Patricia Burns Louisville, OH

You people have been so nice and so helpful for me and to me. I really hope I don't need you ever again, but if I do, you will be the ones I will go to. Thank you for all you have done and for being there for me. Hope you have a wonderful week.

8 years ago

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Gregory W. Porch Argyle, FL

David was excellent !! VERY patient and thorough with the three way call to Synchrony Bank Lowe's. We were on the phone over an hour trying to correct an issue with Lowe's. Through David's professional and patient help, we were able to get the problems corrected. Thank you David !! Gregory W. Porch

8 years ago

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BC Carlos

I have had such a pleasureable experience with this company. The customer service is outstanding and so is the quick response to my inquiries. I would recommend this organization to anyone who needs help with debt consolidation.

8 years ago

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Deborah Andrews New York, NY

Tatiana from Customer Service was every bit the professional on the phone, giving me the information I needed. She was also lovely in her acknowledgement of my completing the program with CCC, and she congratulated me on my accomplishment. Tatiana's great phone manner was invaluable!!

8 years ago

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Marsha Babcock Minneapolis, MN

I could not remember my password so I got help so I can get In and do my 3 month information on my remaining credit cards. I am very happy with my service today and with this company. My credit score is going up as every card is paid off.

8 years ago

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Louis Bailey Trenton, NJ

Elizabeth was and is awesome!! Her assistance was Tremendous and she is extremely knowledgable, non-judgmental and professional!! All she kept saying was relax and I/we are here to help and more than help she did!! Elizabeth B!! Thank you you made my day!!

8 years ago

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Elizabeth Bergollo Saint Cloud, FL

Gloria was great at her customer services. She answered all my questions in a very calm actitud and ensure I understood all her responses. She advice me on how to go to the web page to see my account info and also provided me specifics details on each account proposals and responses. I was very happy to talk to her. Thank you Gloria!

8 years ago

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James Davis

Wanda was kind and very patient. Her knowledge of the situation was extraordinary. She provided excellent customer service and I am most grateful to her in proffering information to make sure personal accounts are up to date.

8 years ago

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Judy McClain Evansville, IN

Discussed an account that I want paid off when payment is made in February. Tatiana was so helpful and very nice. In fact, I have never had any problems with your company! We discussed where this pmt amount will move next month. So happy! Keep up the good work!! Judy

8 years ago

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SADRACH N

IST ONLY BEING FEW MONTHS THAT I JOIN CONSOLIDATED CREDIT, AN IS A GOODS PLUS HAVING A GOOD CUSTUMER SERVICES SINCE MY FIRST DAY OF JOIN CONSOLIDATED CREDIT,ALWAYS THEY ANSWER YOURS ? WITH A GOOD PLUS SATISFACTION. THANKS; -TATIANA-

8 years ago

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Janice Bufford

My experiences with staff of Consolidated Credit Solutions was kind, pleasant and helpful. After going through the process of getting on the program, my stress level has dropped tremendously and I am hopeful that with taking the proper steps, there really is light at the end of the tunnel! We can have a better future!

8 years ago

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Lynnette

You helped us get back on our feet again. We are very thankful. Your company and staff have been there every phone call, every question and every encouragement. You have mediated and coordinated everything with our creditors and my husbands credit has come back. Thank you all so much.

8 years ago

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Diane Ramirez Tedesco East Meadow, NY

Tatiana was very helpful,polite and professional. I enjoyed speaking with her about my up coming payment automatically withdrawn from my account. She assisted me smoothly and efficiently. Consolidated Credit should have more customer service reps like her! Thank you for the great service.

8 years ago

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Lynn

Your company have worked diligently for us over the last few years and we are truly grateful for the expert advise and courteous assistance we needed to become debt free consumers! Thank you for your encouragement and flexibility!

9 years ago

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Althea Hinds

I am a client of CC & contacted customer service as it relates to my account. Tatiana expertly handled my verbal request and did so using the knowledge skills and ability needed to complete the transaction. In addition to a professional manner, Ma. Tatiana was very courteous & pleasant. Thank You for such wonderful service

9 years ago

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S Nute Contoocook, NH

Bibi was extremely thorough and very helpful. Working with her today was a pleasure. As I explained to her on the phone, dealing with credit problems is not only painful but embarrassing. Having someone as helpful as she was today made the process much more pleasurable. Thank you Bibi

9 years ago