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Consolidated Credit

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7.8

Overall Score

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Deborah Ramirez Spokane, WA

My husband and I are extremely grateful for the opportunity Consolidated Credit is affording us to get out of debt. Our credit card balances are being reduced faster than we were hoping! Thank you!

4 years ago

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Reply from Consolidated Credit

Hi Deborah,
Thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out Credit Dojo. It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Sep. 23rd, 2020

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Monica Long Kansas City, MO

Customer service is ALWAYS friendly and super helpful. Even when I couldn't afford to pay my bill, the representative made sure to help me get it all figured out. Such a great company!

4 years ago

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Reply from Consolidated Credit

Hi Monica,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Mar. 16th, 2020

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techla yankura Brownsville, PA

I was calling to cancel C.C. Brian talked me through important information. Please acknowledge this wonderful person. Very helpful and pleasant to talk to. I am staying with this company. Thank you Brian

4 years ago

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Reply from Consolidated Credit

Hi Techla, we appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Dec. 19th, 2019

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Charles M.Gardner

Tatiana was a great help to me. She resolved my issues in getting my accounts closed. She has a great smiling face. She was courteous and very helpful in resolving my issues. She is a great asset to your organization.

4 years ago

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Reply from Consolidated Credit

Hi Charles, we appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Dec. 19th, 2019

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Karen Castaic, CA

I spoke with Tatiana today about an issue with one of my accounts and she “Took the bull by the horns” immediately! She was very kind & caring about my problem 😀 Thank you so much Tatiana for all of your help!

4 years ago

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Reply from Consolidated Credit

Hi Karen, thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out Credit Dojo: It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Jan. 8th, 2020

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Clint W. Atlanta, KS

I have been receiving letters from my creditors and needing help getting them uploaded to get the issues resolved. I am so great full for all the help i’ve Been getting so far.

5 years ago

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Dave Wilson Cumming, GA

I've had nothing but good experiences with Consolidated Credit Solutions . It really helped me out a lot after a divorce and trying to pay my bills . Much thanks to you guys , it saved me from having to file bankruptcy .

5 years ago

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MARILYN M GREENE Elloree, SC

My bills are up to date and my balances are going down. I couldn't ask for more. Thank you so much for all your help with this matter!!! TATIANA was so helpful and went above and beyond during our conversation.

5 years ago

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Peggy Parton Asheville, NC

My experience was a pleasant one. The staff were always polite, professional and very helpful. Anytime I had any questions, they were very helpful and made sure my questions were answered.

5 years ago

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Barbara Brisben St. Petersburg, FL

Since signing on with them a few months ago, I have been very pleased and relieved. They have kept me informed of what they were doing every step of the process. And they are very friendly to talk to.

5 years ago

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Julie Lexington, SC

Absolutely the best service ever. Mark made me feel confident that I have chosen the best company to help me!! Thank you for your professional service and your help. Thank you!!!

5 years ago

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Alice Nahs and Ioannis Karaminas Westwood, NJ

Wanda was AMAZING!!!! She provided OUTSTANDING CUSTOMER SERVICE!!! Customer service like that is very rare!! You should be so proud having her at your team!!!🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

5 years ago

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Dennis C Glore Carrollton, GA

Favorable analysis for the action necessary to reduce debt. Overall rating initially is what drove me to the website. Clarification of expenditures could be better explained. I'm going to rate this website for conducting business with creditors later.

5 years ago

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beverly robinson Wilmerding, PA

You were very helpful,but like I said I can't send any money to the credit card people and you too, there sending me texts now sending me late fee plus charging me more, that why I called you to help me

6 years ago

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Anonymous Dawsonville, GA

It was rated highly on BBB list. The customer service rep Claudia was very helpful and caring. The enrollment was very easy. I look forward to working with them to become debt free within next 3 - 4 years.

6 years ago

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Jeff Smith Charleston, WV

Whenever I need to contact Consolidated, the customer service representatives are always friendly, empathetic, and knowledgeable. This has made the debt consolidation process much less traumatic. As always, thank you!

6 years ago

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kokosinski Baltimore, MD

I would greatly tell others of your service. You have been very kind and helpful in answering all of my questions. Only recently I have a problem logging on. Three people have tried to help but no results.

6 years ago

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Patricia FAILLA Homosassa, FL

I am very happy with the results on my credit cards that this company is helping me with. Lowing my interest rate it will help pay off my cards sooner and lower the monthly payments. I am very satisfied with this company .+

6 years ago

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Nancy Harley Winston-Salem, NC

Thank you for helping out; I actually called and hung up on the first person that answered (Cleveland) due to calculating my payment incorrectly. Thanks again for all the help !

6 years ago

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Becky J Cohick Montoursville, PA

I spoke with customer service rep, Tatiana. She was very polite and helpful throughout the conversation. She was knowledgeable about the information I needed and was able to successfully take care of my issues.

6 years ago

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Sandra Jordan Evansville, IN

Tatiana was one of the most helpful and friendly persons I have had the pleasure of working with. She help resolve all the issues I asked her about. She is a gem in your organization.

6 years ago

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Terry Norton Waukesha, WI

I was seeking information for our home equity loan and needed several pieces of information. The individual who waited on me was responsive and knowledgeable. She emailed me immediately With the information I required.

6 years ago

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DeAra Warren Spotsylvania, VA

Tatiana was polite and energetic. It was a pleasure speaking with her about my account. She is knowledgeable about the services you offer and I felt very comfortable. A great experience!

6 years ago

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Tiffany Charlottesville, VA

I would have never been able to take care of my debt on my own. With the help from Consolidated Credit I paid off everything in no time. It was a hassle free process from day one.

6 years ago

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Jacqueline Jackson Junction City, KS

Overall I am pleased so far with my decision to go with Consolidated Credit for help with getting out of debt. They have given me hope that this can be resolved and I can still take care of my family at the same time. The are VERY helpful in explaining why this is a better option for your situation and how it will help you in the long rum.

6 years ago

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Alan Knudson Tallahassee, FL

Very, very efficient and pleasant experience. Folks were extremely helpful and excellent to work with. Their responses and actions to establish my account were fast and on target. This is a great company to have on my side.

6 years ago

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Edwina Stricker Honolulu, HI

Today's call with Aisha was very helpful! I was not aware of the ACH fees, save for the NSF one, and member monthly fees. Other customer service reps, generally speaking, have been helpful. For myself, personally, it's been a bit stressful getting used to the procedures since joining. Especially being new to this whole game. I do think Aisha helped a lot. There was a representative that called me and was not as helpful and the way I was spoken to was disturbing to where I felt I made the wrong decision.

6 years ago

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Darlene Moline, IL

Juana was very helpful with my account and letting me know what other options that i have to continue to monitor my payment history and to continue the updates on my balances.

6 years ago

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Karla Suarez Miami, FL

This is the second time I use the services of Consolidated,and I can say that I am satisfied . The customer service is excellent ,they solve issues instantly. Consolidated moved me to take action regarding the debt.

6 years ago

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Richard Pawlikowski New Britain, CT

Ever since I started with Consolidated Credit A few years back my experience was nothing but great. Customer Service is always a pleasure, never had a problem. Thank you very much.

6 years ago

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Gustavo Aguilar Elmhurst, NY

Received great customer service! All my questions and concerns were addressed in a well-manner. Took off some stress on the decision I was making and explained in-depth the program.

6 years ago

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Kathryn Keightley Zionville, NC

Since I have started with your company, I have been very pleased with all that has been done for me. We have paid off 2 of the 5 accounts you are working with, and hope to get 2 more out of the way in about 6 months.

6 years ago Edited September 14, 2021

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Marybeth Little Paradise, CA

As with all my previous experiences with Consolidated Credit, this experience was a delight! My agent was knowledgeable, professional, polite and helpful. I could not have asked for more.

6 years ago

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Connie Clearwater, FL

Consolidated Credit really has helped me get my finances in check and under control. Any time I call and speak with a representative they are always beyond helpful and ensure that I understand everything!

6 years ago

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Diego P. Huntington Beach, CA

I read good reviews, but didn't expect much. I was shockingly surprised by their professionalism and their promptness when it came to questions I had. Everytime I call in to customer service I receive great service and feel comfortable having a conversation about my finances with them.

7 years ago

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Michael Haskins

Tatiana processed my request immediately and was a pleasure to work with. She is exceptionally helpful, friendly and professional. Many thanks for staffing such a wonderful representative. Michael Haskins

7 years ago

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Nadja Lemieux Clifton Park, NY

What a perfectly wonderful human being you have with Elizabeth. She was so genuinely caring and helpful in explaining how everything works with my account. She is truly as asset to your organization!

7 years ago

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Adam Wright Dublin, PA

The whole process was great. I thought I would be turned down for this application but they helped me prevent ruining my credit. From customer service to the credit counselor was a great experience.

7 years ago

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Cynthia Gadar Ramos Mercado Jamaica, NY

Paige, the customer representative who helped me, was knowledgeable, empathetic and professional. She is an asset to the Consolidated Credit company, and should be recognized for her hard work. Thank you.

7 years ago

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eSKay08 Newington, CT

The purpose for my call was my attempt to resolve a repeat frustration I’ve experienced with CCS, where my creditors did not receive payment on time, and CCS received my payment, but did not apply it to my account or disburse to my creditors, nor informed me of issues with my June payment not received. I don’t hold my frustrations with the company against her. The representative herself was professional, empathetic, helpful and did everything in her part to assist me.

7 years ago

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Virginia Lowry Houston, TX

I'm a new customer and was uncertain as to the timeline of monies leaving my account to being paid to the creditors. Just wasn't sure of the process since I had started receiving phone calls, "Where's my money??" Thanks to Tatiana I now understand the process better and am able to address the situation when/if called.

7 years ago

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Michael Haskins

Tatiana was very helpful and knowledgeable. She answered all my concerns immediately. She was also very friendly and cheerful. A wonderful customer care rep. THANKS! Mike Haskins

7 years ago

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Jackie Houston, TX

Everyone was very helpful. Got me the information and made sure I knew the process and worked around my schedule to get the process done. It was a real pleasure to work with Consolidated Credit.

7 years ago

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Jessie DeSue

Tatiana was wonderful to talk with. I was looking for advice on an account with a high balance, which is a very nerve-wracking subject matter for me. She put me at ease and was very helpful and knowledgeable. Thank you!

7 years ago

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Beatriz Guevara

The customer service is excellent as well as the services. Calling "Consolidated Credit Services" was the best decision ever. I just finished paying off all the debt I had accumulated & am very happy!

7 years ago

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Elizabeth Banks Minneapolis, MN

I just received my final confirmation from my creditors and everything was consolidated so well and handled so professionally. I really appreciate your service and all you've done for me. Sincerely, Elizabeth R. Banks

7 years ago

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Beata Philadelphia, PA

Tatiana , my customer service representative was very knowledge and resolve my issues professional. Besides that she was nice and patient. I would recommend Consolidated Credit to anyone who wants to get rid of financial problems.

7 years ago

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Claus Martel Huntsville, AL

Consolidatied Credit saved my LIFE! You guys are the best! The best customer service, counseling... everything! I can never repay the favor! I really don't know how I could ever thank you enough.

7 years ago

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k.lane Detroit, MI

Tatiana was very helpful in answering my questions and allowing me to get a better understanding of my progress in the program. She was patient, knowledgeable and extremely willing to be of assistance.

7 years ago

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Nancy Fowler Kingsport, TN

Everyone I spoke with during my time with Consolidated Credit was very helpful and friendly, as well. You can see legitimate concern and willingness to help. I would recommend this for anyone who has unmanageable debt. Thank you all for assisting in helping us to become virtually debt free.

7 years ago