Consolidated Credit Logo

Consolidated Credit

star star star star star

9.1

Overall Score

cancel
info
star star star star star_border

Jacqueline Jackson Junction City, KS

Overall I am pleased so far with my decision to go with Consolidated Credit for help with getting out of debt. They have given me hope that this can be resolved and I can still take care of my family at the same time. The are VERY helpful in explaining why this is a better option for your situation and how it will help you in the long rum.

8 years ago

star star star star star

Alan Knudson Tallahassee, FL

Very, very efficient and pleasant experience. Folks were extremely helpful and excellent to work with. Their responses and actions to establish my account were fast and on target. This is a great company to have on my side.

8 years ago

star star star star_border star_border

Edwina Stricker Honolulu, HI

Today's call with Aisha was very helpful! I was not aware of the ACH fees, save for the NSF one, and member monthly fees. Other customer service reps, generally speaking, have been helpful. For myself, personally, it's been a bit stressful getting used to the procedures since joining. Especially being new to this whole game. I do think Aisha helped a lot. There was a representative that called me and was not as helpful and the way I was spoken to was disturbing to where I felt I made the wrong decision.

8 years ago

star star star star star

Darlene Moline, IL

Juana was very helpful with my account and letting me know what other options that i have to continue to monitor my payment history and to continue the updates on my balances.

8 years ago

star star star star star

Karla Suarez Miami, FL

This is the second time I use the services of Consolidated,and I can say that I am satisfied . The customer service is excellent ,they solve issues instantly. Consolidated moved me to take action regarding the debt.

8 years ago

star star star star star

Richard Pawlikowski New Britain, CT

Ever since I started with Consolidated Credit A few years back my experience was nothing but great. Customer Service is always a pleasure, never had a problem. Thank you very much.

8 years ago

star star star star star

Gustavo Aguilar Elmhurst, NY

Received great customer service! All my questions and concerns were addressed in a well-manner. Took off some stress on the decision I was making and explained in-depth the program.

8 years ago

star star star star star

Kathryn Keightley Zionville, NC

Since I have started with your company, I have been very pleased with all that has been done for me. We have paid off 2 of the 5 accounts you are working with, and hope to get 2 more out of the way in about 6 months.

8 years ago Edited September 14, 2021

star star star star star

Marybeth Little Paradise, CA

As with all my previous experiences with Consolidated Credit, this experience was a delight! My agent was knowledgeable, professional, polite and helpful. I could not have asked for more.

8 years ago

star star star star star

Connie Clearwater, FL

Consolidated Credit really has helped me get my finances in check and under control. Any time I call and speak with a representative they are always beyond helpful and ensure that I understand everything!

8 years ago

star star star star star_border

Diego P. Huntington Beach, CA

I read good reviews, but didn't expect much. I was shockingly surprised by their professionalism and their promptness when it came to questions I had. Everytime I call in to customer service I receive great service and feel comfortable having a conversation about my finances with them.

8 years ago

star star star star star

Michael Haskins

Tatiana processed my request immediately and was a pleasure to work with. She is exceptionally helpful, friendly and professional. Many thanks for staffing such a wonderful representative. Michael Haskins

8 years ago

star star star star star

Nadja Lemieux Clifton Park, NY

What a perfectly wonderful human being you have with Elizabeth. She was so genuinely caring and helpful in explaining how everything works with my account. She is truly as asset to your organization!

8 years ago

star star star star star

Adam Wright Dublin, PA

The whole process was great. I thought I would be turned down for this application but they helped me prevent ruining my credit. From customer service to the credit counselor was a great experience.

9 years ago

star star star star star

Cynthia Gadar Ramos Mercado Jamaica, NY

Paige, the customer representative who helped me, was knowledgeable, empathetic and professional. She is an asset to the Consolidated Credit company, and should be recognized for her hard work. Thank you.

9 years ago

star star star star_border star_border

eSKay08 Newington, CT

The purpose for my call was my attempt to resolve a repeat frustration I’ve experienced with CCS, where my creditors did not receive payment on time, and CCS received my payment, but did not apply it to my account or disburse to my creditors, nor informed me of issues with my June payment not received. I don’t hold my frustrations with the company against her. The representative herself was professional, empathetic, helpful and did everything in her part to assist me.

9 years ago

star star star star star_border

Virginia Lowry Houston, TX

I'm a new customer and was uncertain as to the timeline of monies leaving my account to being paid to the creditors. Just wasn't sure of the process since I had started receiving phone calls, "Where's my money??" Thanks to Tatiana I now understand the process better and am able to address the situation when/if called.

9 years ago

star star star star star

Michael Haskins

Tatiana was very helpful and knowledgeable. She answered all my concerns immediately. She was also very friendly and cheerful. A wonderful customer care rep. THANKS! Mike Haskins

9 years ago

star star star star star

Jackie Houston, TX

Everyone was very helpful. Got me the information and made sure I knew the process and worked around my schedule to get the process done. It was a real pleasure to work with Consolidated Credit.

9 years ago

star star star star star

Jessie DeSue

Tatiana was wonderful to talk with. I was looking for advice on an account with a high balance, which is a very nerve-wracking subject matter for me. She put me at ease and was very helpful and knowledgeable. Thank you!

9 years ago

star star star star star

Beatriz Guevara

The customer service is excellent as well as the services. Calling "Consolidated Credit Services" was the best decision ever. I just finished paying off all the debt I had accumulated & am very happy!

9 years ago

star star star star star

Elizabeth Banks Minneapolis, MN

I just received my final confirmation from my creditors and everything was consolidated so well and handled so professionally. I really appreciate your service and all you've done for me. Sincerely, Elizabeth R. Banks

9 years ago

star star star star star_border

Beata Philadelphia, PA

Tatiana , my customer service representative was very knowledge and resolve my issues professional. Besides that she was nice and patient. I would recommend Consolidated Credit to anyone who wants to get rid of financial problems.

9 years ago

star star star star star

Claus Martel Huntsville, AL

Consolidatied Credit saved my LIFE! You guys are the best! The best customer service, counseling... everything! I can never repay the favor! I really don't know how I could ever thank you enough.

9 years ago

star star star star star

k.lane Detroit, MI

Tatiana was very helpful in answering my questions and allowing me to get a better understanding of my progress in the program. She was patient, knowledgeable and extremely willing to be of assistance.

9 years ago

star star star star star_border

Nancy Fowler Kingsport, TN

Everyone I spoke with during my time with Consolidated Credit was very helpful and friendly, as well. You can see legitimate concern and willingness to help. I would recommend this for anyone who has unmanageable debt. Thank you all for assisting in helping us to become virtually debt free.

9 years ago

star star star star star

Mark Hyduke

I have used consolidated credit on 2 other occasions and always been more than satisfied with the way that they have been able to help me so I came back to them again for help with my needs.

9 years ago

star star star star star

GLORIA H WARD Olney, MD

CONSOLIDATED SERVICES, SAVED MY LIFE. THEY TOOK OVER AND TODAY I'M FREE OF DEBT, NO MORE CREDT CARDS. CASH ONLY, IF IHAVE THE CASH O.K IF NOT, THEN WALK AWAY. NO PROBLEM. THANK YOU.

9 years ago

star star star star star_border

Anita Dell Waterloo, IL

Everyone has been terrific to work with. They've been very professional and thorough with all aspects of my situation. They were even able to give me information and a direction to go that completely wiped out one of my debts immediately!!! I would recommend this service to anyone trying to get a handle on debt.

9 years ago

star star star star star

Karen Andrews Birmingham, AL

I was having problems with the hateful way a creditor was treating me. Elizabeth calmed me down and made me feel positive about the move I had made to lower my debt. Great job Elizabeth!

9 years ago

star star star star star

Harry CA

Leslie was courteous knowledgeable and very professional she did a great job I walked away from this experience with a better understanding of my credit situation thank you very much!

9 years ago

star star star star star

Pepper Alexander Reseda, CA

I am hundred percent satisfied with your customer service department this is why I am giving your department a %100 rating. Thank you for help me in this matter on hand, happy Independence Day

10 years ago

star star star star star

Jerry Adams

Catrina, I thank you very much for understanding and helping me with the situation that I spoke to about. you were very efficient and professional.Thank you and Consolidated Credit. Client- Jerry Adams

10 years ago

star star star star star

Angie Peabody, MA

I have experienced the most professional customer service and every person that I've encountered has been pleasant, helpful and very caring. I can't say enough regarding their professionalism.

10 years ago

star star star star star

Zenaida Hernandez Miami, FL

Arielle was very knowledgeable and helpful today. She is truly knows her job and had patience with me. She explained in detail what I should do to make it easier for me. She promptly sent me the information she promised.

10 years ago

star star star star star

Wayne Kuphal Wakefield, RI

I enjoyed speaking with you. Even the time I put on hold it DID NOT seem I was forgotten and I appreciated that very much. We discussed two questions and I believe we resolved them down to a plan of action for me. Thank you

10 years ago

star star star star star

L. June Schneider Lithonia, GA

I received friendly, professional help and valuable information. Tatiana went above and beyond by making phone calls to get current account information for me as I waited on the phone. I appreciate her helpfulness!

10 years ago

star star star star star

L V Loxahatchee, Florida

The service is great. Recommend it to others

1 month ago

Consolidated Credit Logo

Reply from Consolidated Credit

Hi L V,
We strive to deliver top-tier service and are pleased that's what you received. If you’ve been happy with our service, please consider sharing your experience in a video for a chance to win a $250 Amazon eGift Card! https://vocalvideo.com/c/consolidated-credit-video-testimonials

Aug. 2nd, 2026

check_circle

Review Source

star star star star star

angela thiesing Indianapolis, Indiana

Everyone is always so understanding and helpful and kind.

2 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Dear Angela,
We understand how easy it can be to fall into debt and how difficult it can get to get out of. We're glad you received the friendly, helpful service you deserve! If you’ve been happy with our service, please consider sharing your experience in a video for a chance to win a $250 Amazon eGift Card! https://vocalvideo.com/c/consolidated-credit-video-testimonials

Aug. 2nd, 2026

check_circle

Review Source

star star star star star

Mindi piper Denver, Colorado

They are so welcoming and explain things very well.

2 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Hi Mindi,
We understand there are many things to consider when deciding if a financial program is right for you. We're glad to hear your counselor was friendly and answered all your questions fully. If you’ve been happy with our service, please consider sharing your experience in a video for a chance to win a $250 Amazon eGift Card! https://vocalvideo.com/c/consolidated-credit-video-testimonials

Aug. 2nd, 2026

check_circle

Review Source

star star star star star

Karen McNair Knoxville, Tennessee

I am very happy with your help. Thank so very much

2 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Dear Karen,
We're happy to be of help! Thank you for choosing us as a partner in your financial journey and for sharing your experience. If you’ve been happy with our service, please consider sharing your experience in a video for a chance to win a $250 Amazon eGift Card! https://vocalvideo.com/c/consolidated-credit-video-testimonials

Aug. 2nd, 2026

check_circle

Review Source

star star star star star

Heather L Pleasant Prairie, Wisconsin

Great service! Consolidated credit really helped me out!!

2 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Hi Heather,
We stive to deliver stellar service and are glad our team and program is making a difference for you. If you’ve been happy with our service, please consider sharing your experience in a video for a chance to win a $250 Amazon eGift Card! https://vocalvideo.com/c/consolidated-credit-video-testimonials

Aug. 2nd, 2026

check_circle

Review Source

star star star star star

Amanda Dorton Lubbock, Texas

So easy to work with and the communication is excellent

2 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Dear Amanda,
Our goal is stellar service and we're glad that's been your experience! We appreciate the feedback. If you’ve been happy with our service, please consider sharing your experience in a video for a chance to win a $250 Amazon eGift Card! https://vocalvideo.com/c/consolidated-credit-video-testimonials

Aug. 2nd, 2026

check_circle

Review Source

star star star star star

rebecca acosta San Diego, California

Great program. Great results. Customer service

2 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Dear Rebecca,
It's a pleasure to be part of your financial journey and we're glad you received the high level of service you deserve! If you’ve been happy with our service, please consider sharing your experience in a video for a chance to win a $250 Amazon eGift Card! https://vocalvideo.com/c/consolidated-credit-video-testimonials

Aug. 2nd, 2026

star star star star star

Carl Thornton Phoenix, Arizona

Once set up, it's all easy and automatic.

2 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Dear Carl,
Thanks for the feedback! We're glad you found the counseling and enrollment process easy and effective. If you’ve been happy with our service, please consider sharing your experience in a video for a chance to win a $250 Amazon eGift Card! https://vocalvideo.com/c/consolidated-credit-video-testimonials

Jun. 28th, 2026

check_circle

Review Source

star star star star star

Ryan Teed Roseville, Michigan

Great service. Everything was explained well to me and it was a smooth process.

3 months ago

Consolidated Credit Logo

Reply from Consolidated Credit

Hi Ryan,
We strive to deliver stellar service and are glad your counselor made your experience informative, convenient, and smooth! Please consider sharing your experience in a video testimonial for a chance to win a $250 Amazon eGift Card! https://vocalvideo.com/c/consolidated-credit-video-testimonials

Jun. 7th, 2026

check_circle

Review Source

star star star star star

Michelle Crane Phoenix, AZ

I like that there is a live chat feature on the website to assist you with any questions you might have. I also like that this company has you make a monthly payment to them and then they strategically divvy the funds out to your creditors. It takes odd the stress and has them do the work for you!

4 years ago

Consolidated Credit Logo

Reply from Consolidated Credit

Dear Michelle,
Thanks for your review and we were glad we could help you with your debt. As you work your way through your debt management program, we’d also like to invite you to take advantage of the free resources we offer through our Financial Education Center: https://www.consolidatedcredit.org/financial-education/ These will help you learn strategies to avoid challenges with debt in the future.

Jul. 25th, 2022

check_circle

Review Source

star star star star star

Benita Avant-Carter Miami, FL

The process was easy, They help you get back on track if you don't want to file bankruptcy. You will not be able to keep any of the credit cards while going through the program but you will eventually pay off the debt and be afforded a fresh start.

4 years ago

Consolidated Credit Logo

Reply from Consolidated Credit

Dear Benita,
Thanks for your review and we were glad we could help you with your debt. As you work your way through your debt management program, we’d also like to invite you to take advantage of the free resources we offer through our Financial Education Center on Consolidated Credit’s website. These will help you learn strategies to avoid challenges with debt in the future. We appreciate you and wish you the very best in all your financial endeavors.

May. 25th, 2022

check_circle

Review Source

star star star star star

Audrey Macfarlane Dallas, TX

I have bad credit and a lot of unpaid debt on my credit cards, I honestly had no financial knowledge before credit solutions, and I'm so glad that I took the first leap to getting my financial freedom back. I love the employees especially and give everything five stars.

4 years ago

Consolidated Credit Logo

Reply from Consolidated Credit

Hi Audrey,
We’re happy we could help you find a solution to overcome your challenges with debt. Now that you’re on your way to becoming debt free, don’t forget to take advantage of all the free financial education resources we offer. We hold free webinars every month that can help you achieve and maintain financial stability long-term. Make sure to check them out on the webinars-and-seminars page on Consolidated Credit's website.

Jan. 31st, 2022

check_circle

Review Source

star star star star star

James Goodman Silverdale, WA

Consolidated Credit Solutions worked with my financial situation when no one else would try. Their staff was friendly and helped me though the process of understanding how to move forward. They gave me the opportunity and means to reach a solid and healthy financial future.

4 years ago

Consolidated Credit Logo

Reply from Consolidated Credit

Welcome aboard James! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Nov. 12th, 2021