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Consolidated Credit

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7.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 26th, 2025

Consolidated Credit has helped clients hammer away millions of dollars worth of debt since 1993. Since opening, it has helped millions of customers with debt issues and is one of the largest credit counseling agencies in the United States. The company boasts highly competitive interest rates, industry accreditations, and a positive reputation with online customer reviews.

Consolidated Credit also offers educational resources to improve its customers' financial literacy, particularly regarding credit cards and debt. Some of these resources include webinars, debt-to-income ratio and credit score calculators, and articles on various financial topics. Consolidated Credit also offers a community outreach program to provide financial education in addition to consolidating debt for its clients.

Consolidated Credit is one of the biggest companies in debt consolidation — the company has been featured in CNN, Forbes, MSNBC, and more. By making one monthly payment with the nonprofit organization, you can stop worrying about penalties for late payments and reduce your total credit card debt by up to 30-50 percent. However, you should know up front that while Consolidated is a debt consolidation company, it does not lend money as part of its debt consolidation program.

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The Good

  • Years of Industry Experience
  • Consolidated Credit Cost
  • Great Interest Rates: Consolidate Credit Card Debt at 0—11 Percent
  • Available to All
  • Accredited Company; Certified Staff
  • Positive Customer Reviews

Years of Industry Experience

Consolidated Credit is one of the oldest names in the industry, having accumulated nearly 30 years in business. During that time, it has built a reputation for total professionalism, offering CPFC-certified debt counselors and free debt consultations for potential clients.

Unlike debt consolidation companies offering personal loans, Consolidated Credit is a credit counseling agency. The company’s certified credit counselors perform a free evaluation to help determine the best debt relief option for each potential client.

Consolidated Credit counselors conduct a counseling sesion where they review the client’s current financial situation, credit report (credit history and credit score), and budget. This first credit counseling session can provide debt management strategies (e.g. making more than the minimum payments on your credit cards), budget advice, and ideas to improve bad credit and eliminate debt.

If a debt management plan is the best solution, the company will design a repayment plan to fit the unique needs of the client. A debt management program is a great alternative to debt settlement and debt consolidation loans while providing affordable monthly payments.

The customization of Consolidated Credit means that each client’s specific needs will be addressed and clients are helped in meaningful ways.

Consolidated Credit Cost

Many consolidation companies charge an enrollment fee and a monthly fee for their services. Consolidated Credit charges an upfront fee of $0 to $49 — this is a one-time, account set-up fee. Consolidated Credit also charges a monthly fee of between $0 and $9 depending upon debt amounts, number of creditors, state regulations and budget constraints.

Consolidated Credit also bases its monthly fees on what a client can afford. Some clients may qualify to pay no monthly fee.

Debt management is a government-regulated industry. As a result, most companies charge similar prices, though fees vary by state. Consolidated Credit is no different.

Great Interest Rates: Consolidate Credit Card Debt at an Average of 0–11 Percent

The interest rates that Consolidated Credit can arrange with lenders, including credit card companies, are less regulated. The company works with creditors to help clients achieve the best possible deal.

The company claims to get credit card interest rates down to an average of 0–11 percent APR — one of the lowest rates in the industry. These lower rates equate to a smaller overall payment for credit card debt and less interest.

Available to All

Each state has its own unique debt consolidation rules. For this reason, not all consolidation companies have their services available nationwide.

Consolidated Credit follows the state laws in every state, and its counseling services are available to people struggling with unsecured debt in every U.S. state. Consolidated Credit works to help people understand the best ways to manage their debt and what their consolidation options are.

Accredited Company; Certified Staff

The company is ISO certified and is accredited with the FCAA (Financial Counseling Association of America).

Gary Herman, the president of Consolidated Credit, has been working with the company for over 20 years. He has training as a certified credit counselor and is also a member of the FCAA, which is an important organization that ensures companies offer the best debt relief.

Positive Customer Reviews

Consolidated Credit reviews frequently cite the staff's professionalism and overall quality customer service. Many of the reviews commended Consolidated Credit for the ease of contact and polite, helpful staff members who guided clients every step of the way.

Some reviews are from users who used the free consultation but did not end up using Consolidated Credit's debt management plan services, yet felt they were able to walk away more knowledgeable about their best course of action after the consultation with a credit counselor.

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The Bad

  • Not a Loan Company

Not a Loan Company

Consolidated Credit is not a loan company, so you cannot receive a debt consolidation loan from the company if you determine that debt consolidation is the best route for you. You can meet with a credit counselor from Consolidated Credit, but if you want to participate in a debt consolidation program, you will have to go through another debt relief company.

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The Bottom Line

Consolidated Credit's lengthy track record, pricing, service level, and expertise are impressive. Even on our own site, customers give Consolidated Credit a very high average rating.

Customers are overwhelmingly positive about Consolidated Credit. The company aims to improve consumer credit knowledge and help individuals pay off credit card balances through a personalized management program and consolidating debt.

Given that the company is available in all states and has such positive customer reviews, we strongly recommend it to any clients with unsecured debt consolidation needs. If you want to consolidate your debt into one monthly payment through a debt management program instead of with a consolidation loan or personal loan, Consolidated Credit is a great option.

Consolidated Credit counseling services can review your financial situation, help you make a debt management plan and understand consolidating your debt, and even negotiate interest rates with creditors. Consolidated Credit's relief services can help you stay on top of payments, avoid filing bankruptcy, and get you on the path to becoming debt-free.

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Consolidated Credit Frequently Asked Questions

What types of debt can someone include in a debt management program?

A debt management program is meant primarily to pay off high-interest rate credit card debt. One of the primary benefits of working with a nonprofit credit counseling agency is that it works with a client’s creditors to reduce or eliminate interest charges applied to the debt. That’s most beneficial with high-interest rate credit card balances. However, it may be possible to include other types of debt, including unsecured personal loans, medical bills, collection accounts, and payday loans.

Which credit cards can be included?

Consolidated Credit works with all major credit card companies, as well as major retailers, banks, and credit unions. In total, the company has established relationships with over 1,600 creditors. A consumer can include general-purpose credit cards, charge cards, gas cards, reward cards, and store cards in the program. Consumers are not required to enroll all their cards in the program. If a client decides to leave a card out, they can add it later during the program.

Is this a loan?

No. A debt management program is like a professionally supported repayment plan. The client still owes their original creditors when they enroll. Clients make one payment to Consolidated Credit each month and that payment gets distributed to their creditors every month on schedule.

Does this credit counseling service pay off credit cards?

Credit cards will be paid-in-full as a client completes the program. However, the credit counseling service itself does not pay off the individual’s credit cards for them. As a client makes monthly payments, Consolidated Credit disburses the funds to creditors on an agreed schedule. As a client makes payments to Consolidated Credit, the balances on their credit cards will decrease over time. Individuals can monitor monthly credit card statements and see the balances getting paid off. These payments will also be noted in the payment history of each account on the consumer’s credit report.

What are the fees?

Receiving a debt and budget evaluation from a certified credit counselor is always free. Consumers can talk to a qualified professional about their situation and ask questions to understand their options for relief. If someone qualifies for a debt management program, there is a one-time setup fee and a small monthly fee rolled into the program payments. Fees for debt management programs are set based on the total debt, budget, and the state where a client lives. They are capped at $79 nationwide, and the average client pays $49.

How does this program affect someone’s credit?

Enrolling in a debt management program does not generate any negative items in a consumer’s credit report. It helps avoid the 7-year to 10-year credit report penalty that you see with solutions like debt settlement and bankruptcy. For most people, completing the program has a positive or neutral credit score effect. While a person is enrolled, they generate positive credit history on all the accounts included in the program. Creditors will generally bring delinquent accounts current once the client makes three payments.

How is the interest rate determined?

When someone enrolls in a debt management program, Consolidated Credit works with each creditor to reduce or eliminate the APR applied to their account balances. On average, rates are reduced to between 0%–11%. This is often much lower than what a client would be able to negotiate with a credit card company if they contacted them individually.

Is this different from debt settlement?

Yes. A debt management program works by paying back everything that someone owes at a reduced interest rate. The principal is paid in full. By contrast, debt settlement only repays a percentage of the principal. Debt settlement also creates negative items in a consumer’s credit report that remain for seven years from the date the remaining balance is discharged. Each account settled will be noted in the consumer’s credit report. A debt management program does not generate any negative items. The payment structure is also very different. While a consumer may make monthly payments on a debt settlement program, those payments are placed into an escrow account to generate the funds necessary to make settlement offers. Creditors are not paid each month, which can lead to missed payments and even greater damage to the consumer’s credit.

What happens if someone can’t make the payments?

We do our best to remain flexible and understand some months there may be an emergency expense or unexpected bills. In these cases we try to delay the payment or communicate with your creditors to help you skip that month. A debt management program is 100% voluntary. If a client drops out of the program, all payments made up to that point will still be credited to their accounts. However, creditors may choose to restore the previous interest rate and reapply any penalties that were stopped when the person enrolled.

Can someone still get a loan (mortgage/auto) while enrolled?

Yes. A debt management program does not prevent someone from getting loans while they are enrolled in the program and paying off debt. It is possible to get approved for loans like a mortgage or an auto loan while enrolled, so there is no need for life to be put on hold while someone is paying off their debt. A client will not be able to get new credit cards while enrolled.

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4.9

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1,465 Reviews

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8%

3 grade

2%

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1%

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April Belle Plaine, KS

They pretty much explained most of it to me and I understood it. I feel like it was a little bit trickier in our area to figure out what was going to happen in the beginning. It did drop my payments monthly but I feel like some of the payments don't seem like they're going down very much a month.

4 years ago

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Reply from Consolidated Credit

Hi April,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Sep. 23rd, 2020

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Peter Boling Jakarta, JK

This is the best debt resolution company I have used, but is not without it's gimmicks. All of these debt companies enroll you in a borderline fraudulent "money-saving" program to earn you discounts on things, but the plan costs are usually $29 per month, and the discounts require much familiarity and effort to utilize, and so it is really just a $29/month waste of money. I canceled this program immediately after I realized what it was, but opting out isn't simple, you have to call customer service. I may have misremembered the price. Debt relief is about paying down debt and saving money, not spending money. Most of the things in the "money-saving" program are not essentials. They are not saving money on utilities, or any grocery store or gas station, but online fast fashion and other things that no one needs.

3 years ago

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Reply from Consolidated Credit

Hi Peter,
Thank you for the compliment. We strive to be the best organization that we can be and help everyone who calls. Established in 1993, we’ve helped over 10.3 million with their finances.

The key benefits of the Gold Membership Advantage Program are:
1. The Involuntary Unemployment Insurance which offers added protection for involuntary unemployment that can help make your debt management payment, if you lose your job
2. The Accidental Death & Dismemberment Insurance which offers protection with $10,000 in Accidental Death & Dismemberment Insurance 24 hours a day.

We understand that people's needs, and situations are different. And so, while some may benefit from some aspects of the Advantage Program, others may benefit from all offerings of the program.

Thank you for making Consolidated Credit your debt management organization of choice, Peter, and the very best wishes on your journey out of debt.

Jun. 23rd, 2021

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Emily Wilsonville, OR

Customer service is always friendly and when I did have a problem I was contacted and Tom stayed on the phone with me answering questions and going over everything in detail. I do wish that I had someone like him from the beginning to navigate the setting up process as it is confusing. In the beginning when they are negotiating with creditors and payments are just starting to get paid, there will be a period of time where your credit score will drop as consolidating all debts into one may cause you to miss a payment on your cards. It will get caught up, but you have to weather the setting up period. You will still get notices from your creditors even though your in the program from the beginning and your creditors may take time to update your statements online to show payments made even though Consolidated did make the payments. So be aware of that and if you are unsure call Consolidated and they will call your creditors even with you on hold to make sure payments are being made. They did that for me and Tom gave me a call and explained everything. It cleared up a lot of anger and confusion I had. The starting up process is confusing while you learn what is happening, but once you are in the program, it is worth it. It teaches you to use cash and not credit while it clears up and you do become better at managing your debt.

5 years ago

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Diana Beach

I love knowing that Consolidated Credit will be helping me to pay off my 2 credit cards. I charged too much over time and the payments became impossible to do. I'm looking forward to being a very grateful customer. Thanks

8 months ago

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Reply from Consolidated Credit

Dear Diana,
And we're grateful to be working with you! We understand how easy it can be to find yourself in high-interest debt and are delighted to have found you a program that will help you reach your financial goals. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Jul. 28th, 2024

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Catherine Masterson Las Vegas, NV

I have been using Consolidated for 15 months, and have seen my debt dwindling. I had lost hope of ever getting out of debt, but now I see the end in sight.

4 years ago

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Reply from Consolidated Credit

Hi Catherine,
We’re happy we could help you find a solution to overcome your challenges with debt. Now that you’re on your way to becoming debt free, don’t forget to take advantage of all the free financial education resources we offer. We hold free webinars every month that can help you achieve and maintain financial stability long-term. Make sure to check them out!

Sep. 23rd, 2020

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Hannah Shelton ,

I appreciated the program. The staff was kind. I first used the automatic deductions from a checking account, however I ended up doing Money Order payments by the end. I could control when the money orders came out, which was helpful. The only thing I hated was looking around for the address to mail in my payments every month. There was not a quick email to reference the payment address, nor could I find it on my account. I had to look in my email to when I first started the program.

4 years ago

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Reply from Consolidated Credit

Hi Hannah,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Jan. 12th, 2021

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William T. DiVietro Pomona, NY

After a rocky start in regard to my first monthly payment, the situation was resolved. They first thought the money went through Western Union. When it was sent back, I informed them that it went through my checking account They then made the mistake of leaving out the last number of my checking account; I then had to correct them of the problem. Finally the money went through and the next two monthly payments went through properly.

5 years ago

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Reply from Consolidated Credit

Hi William,
Thank you for allowing Consolidated Credit to assist you. We regret the clerical error but happy to hear that the issue has been rectified in a timely manner. Please do not hesitate to reach out to us if you have questions regarding the program. We are here to help you and make the getting out of debt process easier. We appreciate you and wish you the very best on your journey out of debt.

Aug. 27th, 2019

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KaraLee Johnson Salt Lake City, UT

The person I talked to the first tine didn't explain a lot of information to that I needed and gave me several wrong answers such as you work with advance financial 247 and but don't work with don't be broke.com. both of these were wrong. However, when I called today the representative explained a lot to me and was understanding and concerned and even gave me advice on how to contact the payday loan company they don't work with.

7 years ago Edited September 14, 2021

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Gerald Patterson

Communication of where you stand and how much time you have left could be better

2 months ago

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Reply from Consolidated Credit

Hi Gerald,
We appreciate your feedback and will forward this information to our counseling team to help improve their service! If you'd ever like to know what your payoff amount is and how much left you have in your program, you can always call us at 877- 201-7780 to find out or access your client portal at https://tinyurl.com/387jh699. We hope this helps, and we're always available if you need anything else!

Mar. 17th, 2025

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Bill Bos

A very reliable company. They are helping me with my finances get me out of debt

2 months ago

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Reply from Consolidated Credit

Dear Bill,
We appreciate the opportunity to help you out of debt and are happy to know our teams have been responsive and reliable. If there's anything we can do to improve your experience, please let us know by calling 1-877- 201-7780! Otherwise, we hope to earn an updated review as your program progresses.

Mar. 4th, 2025

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Tammy

I really enjoyed working with debt consolidation. The experience was easy and customer service was good. I would definitely choose them again if needed

6 months ago

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Reply from Consolidated Credit

Hi Tammy,
We're grateful for the opportunity to work with you and help you reach your financial goals. Congratulations on completing your program and we wish you the best now that you're out of debt! Thank you for sharing your experience. If you ever refer family or friends to us, tell them to give us a call at 877-987-3337!

Oct. 5th, 2024

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Ian Sutton, WV

Easy to understand, a good program, and very accomomodating. Customer service is easy to work with and good response to the question.

4 years ago

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Reply from Consolidated Credit

Hi Ian,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Sep. 23rd, 2020

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Dennis C Glore Carrollton, GA

Favorable analysis for the action necessary to reduce debt. Overall rating initially is what drove me to the website. Clarification of expenditures could be better explained. I'm going to rate this website for conducting business with creditors later.

6 years ago

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Jacqueline Jackson Junction City, KS

Overall I am pleased so far with my decision to go with Consolidated Credit for help with getting out of debt. They have given me hope that this can be resolved and I can still take care of my family at the same time. The are VERY helpful in explaining why this is a better option for your situation and how it will help you in the long rum.

6 years ago

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Diego P. Huntington Beach, CA

I read good reviews, but didn't expect much. I was shockingly surprised by their professionalism and their promptness when it came to questions I had. Everytime I call in to customer service I receive great service and feel comfortable having a conversation about my finances with them.

7 years ago

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Virginia Lowry Houston, TX

I'm a new customer and was uncertain as to the timeline of monies leaving my account to being paid to the creditors. Just wasn't sure of the process since I had started receiving phone calls, "Where's my money??" Thanks to Tatiana I now understand the process better and am able to address the situation when/if called.

7 years ago

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Beata Philadelphia, PA

Tatiana , my customer service representative was very knowledge and resolve my issues professional. Besides that she was nice and patient. I would recommend Consolidated Credit to anyone who wants to get rid of financial problems.

7 years ago

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Nancy Fowler Kingsport, TN

Everyone I spoke with during my time with Consolidated Credit was very helpful and friendly, as well. You can see legitimate concern and willingness to help. I would recommend this for anyone who has unmanageable debt. Thank you all for assisting in helping us to become virtually debt free.

8 years ago

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Anita Dell Waterloo, IL

Everyone has been terrific to work with. They've been very professional and thorough with all aspects of my situation. They were even able to give me information and a direction to go that completely wiped out one of my debts immediately!!! I would recommend this service to anyone trying to get a handle on debt.

8 years ago

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Bonnie S McKenna

It has been easier. I only wish the interest rate were lower. I wish I would have never go myself into this debt.

5 years ago

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Reply from Consolidated Credit

Hi Bonnie,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Mar. 17th, 2020

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woodgirl1974 Ladson, SC

I would give a 5 but I was not told about the additional cost of the GM membership added to my debt payment. That should have been disclosed when I was told how much my monthly payment was going to be which was $240.

4 years ago

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Reply from Consolidated Credit

Dear Woodgirl 1974,

Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions, please give us a call and we’ll be happy to help.

Oct. 21st, 2020

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Tyner Atlanta, GA

They're good at explaining how they work with the creditors. I just don't like the added on fees for making payments. Wish it was just the 25 dollar monthly membership fee and nothing more.

4 years ago

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Reply from Consolidated Credit

Hi Tyner,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Sep. 23rd, 2020

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Carmen Freeport, NY

The experience so far has been very helpful. I have just started with Consolidated Credit. I need more time to see and express my experience with Consolidated Credit. Thank you

5 years ago

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keith christensen Damascus, OR

they are very helpful I would like to see a overview of my account with you to see the amount of money that you have taken from me and show me how it is desperts and the people you pay for me thx keith

7 years ago

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Willie Brigance Hendersonville, TN

Tatiana was very polite and helpful...she resolved my issues in no time,such a blessing to see that there is still sweet and kind customer service people out there...Thanks so much for all your help Tatiana.

7 years ago

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Jessica Denver, CO

Customer service is very friendly. I just wish I could have lower interest rates.

4 years ago

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Reply from Consolidated Credit

Hi Jessica,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Sep. 23rd, 2020

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C. Harris

My experience is very limited but the little that I have had was very professional and helpful."

5 years ago

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Reply from Consolidated Credit

Hi,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Mar. 16th, 2020

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Brenda ,

I'm a new client so far its been good. Every customer service representative I have spoken with has been kind and helpful when addressing my concerns.

4 years ago

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Reply from Consolidated Credit

Welcome aboard Brenda! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Dec. 22nd, 2020

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Joshua Young Louisville, TN

Erika was a huge help in easing all my worries. She answered every question and explained everything very well. She made this process be more comfortable and less stressful.

6 years ago

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Courtney Mineweaser

Tatianna was a great help. She quickly provided me with the information I needed, contacted my creditors for me, and had a pleasant demeanor the entire conversation.

7 years ago

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Joseph Ward Atlanta, GA

Customer Review Video

1 year ago Edited October 24, 2023

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Reply from Consolidated Credit

Hi Joseph,
We appreciate you sharing a video and providing your feedback! To potentially simplify the process of checking balances, you can access your member portal to monitor and update your balances. If these balances are off it is best to let us know so the issue can be investigated.
You should also be able to check your balances with your creditors directly through their websites, although we understand this can be an inconvenience. If you ever have any questions or want help with anything, please don't hesitate to contact our client services team at 877- 201-7780!

Nov. 3rd, 2023

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Carmen Musial Westfield, NJ

I have very little and brief interaction with CCS. When I do, like today, I always have some difficulty signing into my account.

3 years ago

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Reply from Consolidated Credit

Hi Carmen,
We appreciate the opportunity to assist you. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Mar. 3rd, 2022

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Lori Starr Rochester, NY

Signing up was easy, everything was very straightforward and understandable. Customer service has been very accommodating when needed.

3 years ago

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Reply from Consolidated Credit

Welcome aboard Lori. Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Dec. 14th, 2021

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Roxanne White Bloomington, IN

They are helping get my credit cards get paid back with less interest and I have less worry about how I am going to make my payments.

3 years ago

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Reply from Consolidated Credit

Hi Roxanne,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Sep. 20th, 2021

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Jennifer Advent Westerville, OH

my favorite thing about consolidated credit is how easily I can work down large debt and my least favorite is the lack of updates

4 years ago

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Reply from Consolidated Credit

Hi Jennifer,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions, please don’t hesitate to call us. We’re here to help!

Apr. 7th, 2021

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Jeanne Grant Notasulga, AL

Tatianna was very personable. Felt like I was a friend. On the other hand.... I’ve gotten many who apparently did not want to be there!!

4 years ago

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Reply from Consolidated Credit

Hi Jeanne,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Mar. 18th, 2021

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Anna Munsey-Kano West Lebanon, NH

Overall excellent debt plan. Good customer service on the phone, but they could have a better online system for changing or adding payments.

4 years ago

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Reply from Consolidated Credit

Hi Anna,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program, please don’t hesitate to call us. We’re here to help!

Jan. 26th, 2021

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John Brown Fort Lauderdale, FL

I am overall happy with the plan. I wish there were more payment date options. I have to send money orders because the ACH has a fee with this plan.

5 years ago

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Marian Windsor Mill, MD

I spoke with Leslie. Ms Leslie stayed on the phone with me until I was completely satisfied that my concerns had been completely addressed.

6 years ago

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Stephanie See Arnold Ocala, FL

Will not give 5stars because Consolidated Credit did not explain their charges for using their service very well in the beginning

7 years ago

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Dora Blum

Tatiana was very helpful. Her explanation of things were clear and concise. And she was very understanding of my situation.

8 years ago

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Elizabeth sawyer Cheshire, CT

They are always there to help and they always keep you informed with your account. Thank you for helping us get out of debt! Liz S

8 years ago

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Robin Hardy

feeling good about the progress of the program

4 months ago

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Reply from Consolidated Credit

Dear Robin,
Thank you for sharing your experience! If there's anything we can do to make your experience worthy of five stars, please don't hesitate to reach out to client services at 877- 201-7780. Otherwise, we hope to earn an updated review as you see progress in our program! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Dec. 8th, 2024

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Verified Customer

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Review Source

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John Nicholson

Good, knowledgeable, friendly,+easy to contact.

5 years ago

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Reply from Consolidated Credit

Hi John,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Sep. 23rd, 2020

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Nancy Ludwig Hoboken, NJ

I found the initial process for approval easy. The representative was very helpful, professional and a nice guy!

1 year ago

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Reply from Consolidated Credit

Dear Nancy,
We're delighted to hear you received the friendly and professional service you deserve! Thank you for giving us the opportunity to help you meet your goals.

Oct. 31st, 2023

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Beth Goin Overland Park, KS

Customer service was always pleasant and you could always get to a human being to help discuss your account.

1 year ago Edited August 8, 2023

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Reply from Consolidated Credit

Dear Beth,
We appreciate the opportunity to find a relief program that works for you and provide the responsive customer service you deserve. Thank you for sharing your experience! If you ever have questions or encounter issues in the future, please do not hesitate to contact us again!

Aug. 9th, 2023

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Emily Minneapolis, MN

The process was very fast and easy. I would recommend this service to anyone looking for help with credit debt.

3 years ago

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Reply from Consolidated Credit

Welcome aboard Emily! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Mar. 21st, 2022

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Review Source

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QuillyGuapo Ligonier, PA

It's been great so far. Great customer service by answering questions with a professional mannerism.

3 years ago

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Reply from Consolidated Credit

Welcome aboard Quilly! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions or run into challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Mar. 15th, 2022

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Eleni Dimitriadis Turtle Creek, PA

Everyone I've spoke with has been so patient and kind with this being such a new and big process for me.

3 years ago

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Reply from Consolidated Credit

Welcome aboard Eleni! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Aug. 16th, 2021

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Glenis Canela Scranton, PA

They have great customer services and yo don't to wait for a long time to someone to answer the call

3 years ago

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Reply from Consolidated Credit

Hi Glenis,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program, please don’t hesitate to call us. We’re here to help!

Jul. 30th, 2021