Name: Americor
Rating: 4.9

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Megan Lira

Americor has been very polite and curtious with my needs to be debt free. Negotating my debt has been a breeze with Americor. Thank you.

2 years ago Edited April 1, 2024

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Mary Johnson Holt, MI

Any questions I might have relating to my debt settlements have been quickly answered and done so in a very professional manner.

2 years ago Edited December 14, 2023

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Davis Stillson Chapel Hill, NC

Americor has been the best decision I’ve made to reduce my debt. They are on my side and have guided me through the process.

2 years ago

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Lisa Buono Lodi, NJ

Sean was most helpful & understanding of my situation. He offered practical advice and truly cared to help me through this hardship.

2 years ago

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Sterling Jones Selbyville, DE

sarah was very helpful in explaining the process and ensured all was clear throughout the entire call. seems too good to be true but time will tell.

2 years ago

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Chell “Chell” Chatt Avon, MA

Unfortunately it is not working in my favor. My bill payment arrangements were twice per month and have been bi-weekly which has negatively impacted my financial situation due to my pay frequency. Also, the loan isn't realistic, looking into other options.

2 years ago Edited November 6, 2023

Reply from Americor

Thank you for sharing your feedback regarding our process. We genuinely appreciate your input, and we understand that a more straightforward and streamlined approach can greatly enhance your experience.

Your satisfaction is of the utmost importance to us, and we are committed to making the necessary improvements. We will review our current processes to identify areas where we can provide more clarity and reduce unnecessary emails. We would like to further investigate your specific situation; however, we are unable to locate your information.

In the meantime, we kindly request that you reach out to the Office of the President at officeofthepresident@americor.com so that we may provide the clarity you deserve.

If you have any specific suggestions or further concerns about the process, please feel free to share them with us. Your insights will help us refine our services and ensure that future clients have a smoother and more transparent experience.

We apologize for any inconvenience you've experienced and are dedicated to enhancing your experience with us.

Sincerely,
Americor

Nov. 2nd, 2023

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Wendy Rosetta Dover, DE

So far it’s been extremely difficult to get a hold of anyone to go over some changes I’d like to make and questions I have about the costs and I’m starting to think I should stop all future payments to them or just close my bank account and discontinue working with them not that I have had much luck so far anyway… it has only been going on 2 months but communication is still a big deal!!!

2 years ago

Reply from Americor

We apologize for the difficulty you've experienced in reaching our team and getting answers to your questions. Effective communication is vital in ensuring that our clients have clarity and confidence in the debt settlement process.

To address your concerns and provide you with the information you need, please reach out to our Office of the President team immediately at officeofthepresident@americor.com. You can express your questions and the changes you'd like to make, and our team will work to provide you with the assistance you require. It's essential that your concerns are addressed, and we are committed to improving our communication with you.

Your satisfaction is important to us, and we want to ensure that you receive the support and information you need to make informed decisions about your financial situation. Thank you for bringing this to our attention, and we appreciate your patience as we work to address your concerns and improve your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

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Donna Williams

everything so far has been going good I am satisfied with the customer service and all the positive encouragement from Americor

2 years ago Edited April 18, 2024

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Stephanie Garland, TX

The process was seamless. The only problem is when I requested a change to the allocation of debts I wanted to pay, I did not get a return call. It seems after the initial call the level of customer service has failed.

2 years ago

Reply from Americor

We're delighted to hear that the initial process was seamless, and we appreciate your positive feedback. However, we understand your concerns about the level of customer service when requesting changes to the allocation of debts. Your feedback is valuable, and we take it seriously.

We apologize for the lack of response in this regard. Our customer service is dedicated to providing ongoing support, and it's clear that we fell short of your expectations.

To address your concerns and make sure your requests are addressed promptly, please contact us at 866-333-8484 or via email at officeofthepresident@americor.com.

Your satisfaction and experience with us are important, and we're committed to improving the level of customer service you receive moving forward.

Thank you for bringing this to our attention, and we look forward to making amends and enhancing your experience.

-The Americor Team

Nov. 1st, 2023

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Mary

I would go with Americor because they seem to explain everything to me in simple terms that lay people understand. I just became a client about a week and a half ago, but so far everything is going very well. I'm very pleased because they're helping me get rid of my financial hardship and they've explained things to me.

2 years ago Edited October 18, 2023

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Donna Ocala, FL

Anu was professional and very helpful in my understanding of how this works. She told me things that I was not aware of and that helped greatly.

2 years ago

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Clarence Hicks

So far my experience has been amazing! I have had 2 of 4 offer accepted and I'm very happy about it. Thanks Americor. Great customer service too!

2 years ago Edited April 18, 2024

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Pamela Dayton, OH

I'm a little disappointed in service. I thought I would have more contact. There is one thing I would like to find out is if I get a phone call from a creditor on my list how do I handle it?

2 years ago

Reply from Americor

I'm sorry to hear about your disappointment with the level of contact and communication you've experienced. It's important that you have the information and support you need during the debt settlement process.

We have information on how to handle creditor calls and kindly request that you reach out to our President of the Office team at officeofthepresident@americor.com. They will be able to assist you and provide the guidance you need to address your specific concerns. Your satisfaction and financial well-being are important to us, and we are committed to providing you with the support and assistance required. Thank you for sharing your concerns, and we look forward to helping you navigate through this challenging process.

Sincerely,
Americor

Nov. 1st, 2023

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Onofre Esperon Belleville, NJ

To all members of americor thank you for your service and helping people. You’re a great staff member, again thank you so much

2 years ago Edited February 29, 2024

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Jennifer Randallstown, MD

I was scheduled for a call to confirm my arrangements. I received the call . I could not hear the person on the other end . I tried calling the number I had and no response. I also did not receive another follow up call.

2 years ago

Reply from Americor

I want to apologize for the inconvenience and frustration you experienced during the call to confirm your arrangements. I understand how important clear communication is, and it's disheartening to hear that you were unable to hear the person on the other end and couldn't get through when you attempted to call back.

This falls below the standard of service we aim to provide, and I want to assure you that we take your concerns seriously. We kindly request that you reach out at officeofthepresident@americor.com so that we may address any concerns.

Additionally, we are reviewing our communication processes to prevent similar issues in the future. Your feedback is crucial, and it helps us make necessary improvements to enhance your experience with us.

Thank you for your patience, and we are committed to resolving this matter to your satisfaction.

Sincerely,
Americor

Dec. 26th, 2023

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Adam cantu Sacramento, CA

Patient and approachable, I'm reassured with the help of people who have a discerning ear who understands the unforseen obstacles in life

2 years ago

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Michael San Antonio, TX

We received a message to expect a phone call from Americor on 9/20 @ 11:31. No one ever called. We were told we would receive a welcome letter in the mail, no letter was sent.

2 years ago

Reply from Americor

I want to extend my sincerest apologies for the missed phone call and the delay in sending your welcome letter. It's disheartening to hear that we fell short of your expectations in these aspects.

Your experience is not reflective of the standard of service we aim to provide. I understand the importance of timely communication, and I'm truly sorry for any inconvenience this may have caused.

To address this issue and ensure you receive the necessary information, could you please provide your account details or contact information via private message? This will allow us to look into the matter and take corrective action. We kindly request that you reach out directly at officeofthepresident@americor.com.

Thank you for bringing this to our attention, and I appreciate your understanding. We are committed to resolving these issues and ensuring a more positive experience moving forward.

Sincerely,
Americor

Dec. 27th, 2023

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Bruce Redmond, WA

What in the world?? I was told specifically that there would be NO withdrawal from my account UNTIL I actually make a deposit into my account. Did I ever do this? NO, I did not. I was STILL trying to decide what to do and then I wake up this A.M. and SEE a $312 withdrawal from my checking account! This is UNACCEPTABLE! I have ALREADY PAID my creditors for this month! I WANT MY $$$ put back into my account! I will NEVER recommend this company to anyone! It was going fine up until this point. But this MISHAP CANCELS ANY good experience that I had! - Bruce W., Seattle, WA

2 years ago Edited September 21, 2023

Reply from Americor

I am truly sorry for the confusion and frustration you've experienced regarding the unexpected withdrawal from your account. I understand the importance of accurate and transparent financial transactions, and I want to sincerely apologize for any inconvenience this has caused you.

To address this issue , I would appreciate it if you could provide your account details or contact information via private message. This will allow us to investigate the matter thoroughly and ensure that the necessary steps are taken to rectify the situation. We kindly request that you reach out directly at officeofthepresident@americor.com.

I want to assure you that we take your concerns seriously, and we are committed to resolving this matter to your satisfaction. Your feedback is invaluable in helping us improve our services, and I appreciate your patience as we work to make things right.

Thank you for bringing this to our attention, and I apologize for any inconvenience you've faced.

Sincerely,
Americor

Dec. 27th, 2023

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William Woods Springdale, AR

Hello, Had great customer service initially with Nikole setting up my account but since then I haven't had much communication with my client representative! Hoping that changes! Have a Blessed Day!

2 years ago

Reply from Americor

Greetings William, thank you for taking the time to share your feedback about our services here at Americor. We apologize for any dissatisfaction or confusion you have experienced during your time working with us. We value your feedback and will take your comments into consideration as we continue to improve our services in order to better serve our clients. If you have any further questions, please do not hesitate to reach out to us at officeofthepresident@americor.com. We are always here to assist you. Thank you once again for sharing your thoughts with us. Best regards, Americor

Sep. 25th, 2023

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Linda Hall Baltimore, MD

Americor is the best company to deal with as far as debt consolidation! Everyone has been so helpful & knowledgeable! Thanks Americor!

2 years ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey.

Best regards, Americor

Aug. 15th, 2023

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Raebridar Wilshire Topeka, KS

If, I could give this company 1 star I would. Don't waste your breath with this company they are too slow, and they have the nerve to call you when you are under bankruptcy. The bankruptcy attorney that my Brother is through just sued this company for contacting him. So, don't even bother with Americor unless you want to wait forever for them to put all your debts into settlement it is bettter off just to file chapter 7 bankruptcy way faster this way.

2 years ago

Reply from Americor

Greetings Raebridar,

Thank you for sharing your feedback about your experience with Americor. We value your input and are sorry to hear that your expectations were not met. We understand how important it is for our customers to see their accounts settled within a reasonable timeframe in order to provide them with a smoother completion of their Debt Resolution program.

We apologize for any confusion caused during the process and understand your frustration regarding the fees and the negotiation timeframe. We always strive to provide clear and transparent information about our services and their associated costs. We apologize if this was not adequately communicated to you.

Regarding the delay in settling your accounts, we would like to investigate this matter further. Unfortunately, we cannot locate your contact information based on the provided details, preventing us from identifying your specific issue or reaching out directly to address your concerns. Please get in touch with us via email at officeofthepresident@americor.com so we can better understand the events that took place and work together on a resolution.

We sincerely appreciate your feedback and hope to have the opportunity to address your concerns.

Best regards, Americor

Aug. 16th, 2023

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Paul Washington Orland Park, IL

I like how the representative of Americor gave me an opportunity to keep their services by lowering the monthly payments. My decision to cancel was based on the investment in the debt I accumulated.

2 years ago

Reply from Americor

Hello Paul, thank for taking the time to share your experience with us.

We appreciate your perspective and we are always striving to improve our services. Unfortunately, we cannot locate your contact information based on the provided details, preventing us from reaching out directly to address your concerns.

While we wholeheartedly respect your decision to cancel with us, we believe that we can still continue to assist you in your journey to becoming completely debt free. Please get in touch with us via email at officeofthepresident@americor.com so we can create a better customized debt relief plan for you.

Aug. 16th, 2023

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Robert L. White Seaford, DE

I've been with the company for about 2 months but they are fast working on settlements and when you call you can always talk to a real person.

2 years ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. Your success story motivates us to continue providing exceptional service.

Best regards, Americor

Aug. 16th, 2023

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Lupe Tobar Martinez (Snoopy) Temple, TX

I really don’t understand what I got into , I didn’t really understand any of this program to be honest . If I could afford to pay everything I owe right now to all these loans that I would of never used this program

2 years ago

Reply from Americor

We understand your concerns and apologize for any confusion regarding our program. Your satisfaction is important to us, and we want to ensure that you have a clear understanding of the services we provide. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and address any questions or concerns you may have. We're here to help and explore potential solutions together.

Kind regards,
Americor

May. 8th, 2024

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Lori Evansdale, IA

I think Americor is a good fit for me. It let's you know when you have an account that is paid off and goes on from there.

2 years ago

Reply from Americor

We appreciate your business and are looking forward to working with you! Thank you for your review.

Best regards, Americor

Aug. 17th, 2023

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andrea pierce Richmond, CA

The auto bots who came with the automatic phone system fails. Tried calling and connecting with Sophie, the automated secretary, I couldn’t get pass option 2 please hold

2 years ago

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Ruben Perez Electra, TX

Americor was on spot and told me exactly what they would do and how easy this transition would be. Very knowledgeable staff and very friendly.

2 years ago

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max arbolida

Devin K was great in onboarding me. He is professional and knows his job. Devin on questions responds quickly and this is appreciated.

2 years ago

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Michael

I am still in the first few weeks with Americor. Thus far they have been great doing everything they said they were going to do. Thanks, Americor.

2 years ago

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Crystal W Walden Milledgeville, GA

Communication is a must! Alex W is awesome for keeping in touch with me. I can email him and he ALWAYS responds relatively quickly.

2 years ago

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Verified Customer

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Nicole Barone Goodyear, AZ

Process is simple, have a few concerns with regard to reaching out to companies on my behalf to negiotiate, I havent heard anything.

2 years ago

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Verified Customer

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Arthur Warren, MI

I have made 4 deposits and I have already reached a settlement. Americor is working very hard for me to reach my debt relief.

2 years ago

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Verified Customer

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Brenda Hernandez Houston, TX

The whole process was fast and rep stayed on the line with me until everything was set and I understood how to use the app.

2 years ago

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Verified Customer

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Lois Rancho Cucamonga, CA

At first, I was getting frustrated, but it takes patience to see results. This company is doing a great job in negotiating with the creditors to resolve the matter in hand.

2 years ago

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Verified Customer

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Juan Lincoln, AL

there is a big difference between what they offer and what they do. After 7 months, they have only closed a couple of deals. They promised me that if I made all the payments on time in 6 months, they would give me a loan to cover my debt, with a similar payment. They offered me a loan paying a payment of double the current pay… that is called cheating

2 years ago Edited January 10, 2024

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Linda Johnson Cleveland, OH

I started out with almost perfect credit and was under the assumption that I was consolidating. a few bills. When I signed up I told the gentleman to start withdrawaling my payments right away so I wouldn't get behind. In my bills. Now I can't even answer my phone from bill collectors calling all day everyday, and my credit is ruined. I have to stay in the program now because they have gotten me so far behind that I can't catch up now, but I'm still making my payments to the program faithfully.

2 years ago

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Verified Customer

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Victor Perris, CA

I keep getting documentation that a creditor will sue, this is the second time . I have notified Americor and submitted that documentation and nothing has been done. Just about to leave the program. The stress is not worth it . Been enrolled 6 months now

2 years ago

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Verified Customer

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Michael Owensboro, KY

Well it's been awhile since I have heard anything except the daily phonecalls from the bill collectors which is about 150 calls a day lol thing id I have no idea what you have accomplished would be nice to know

2 years ago

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Verified Customer

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Daniel Smallwood

Very informative and professional, as well as educational. Each employer has shown professionalism beyond the call of duty.

2 years ago

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Verified Customer

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Brandon Sheard

Starting the process was very easy and comforting . The person I talked to initially was patient and honest throughout the entire process.

2 years ago

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Verified Customer

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Paul Toy Marlton, NJ

Americor did an amazing job explaining my financial situation with me and giving me some advice on how to get out of my situation.

2 years ago

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CLARENCE Miami, FL

Alex my representative was very knowledgeable and friendly, especially explaining the process so I could understand the program

2 years ago Edited January 10, 2024

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Verified Customer

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Erica Duncan

I had not missed a payment on any bills I had, at first I thought this was going to be good for me but I got letters about being sued and I was told those become priority. I have never not once got a call about that letter and what my options are what they can do to help nothing. And now I am being sued and my check will most likely get garnished which I cannot afford the whole reason I did this program. Very disappointed.

2 years ago

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Verified Customer

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Natalie Harper Washington Court House, OH

I don't feel like I know what's going on with my account and my money or the credit card accounts that they're settling for me because they don't keep in contact with me through the email nor do they call me.

2 years ago

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Verified Customer

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laurie langley

I've been a customer for 5 months. I read on your Facebook page people get resolutions after 3 months, 4 months. I just keep getting harassing phone calls from creditors, yet your emails tell me you haven't started negotiating yet because enough time hasn't passed. I guess ask me in 9mos what my opinion is

2 years ago

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Verified Customer

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It's Portland, OR

They're upfront and honest how the can help you. Not pushy or lots of aggravated calls. It's up to you if you want there help. Thank you Americor

2 years ago

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Verified Customer

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Ise Fletch (ilfviolet)

This did NOT help me at all. The monthly payments made worse for me to try to keep up with my necessary bills (lights, gas, water, groceries, car payments, medical bills etc.) I understand what they're trying to do but they lock you in a monthly payment with no option to skip a month in case of emergencies. They also charge a monthly fee.....your already in enough debt when you start the program and then you have to pay an additional fee. This just did not work for me and my family. So and exactly where I started a year ago.

2 years ago Edited May 15, 2023

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Verified Customer

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Latilda Harrison McAlester, OK

The only think I think needs to change is them to pay all your credit bills at once instead off pay like to at a time

2 years ago

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Verified Customer

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Barbara Solyian Endicott, NY

While getting some of my back creditors in settlement. I still wait for others to be placed into a settlement situation. Not sure after almost 6 months I still have calls coming in and still no more settlement notices.

2 years ago

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Verified Customer

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Marcus Edep Los Angeles, CA

I’m highly disappointed with the support I’ve received since signing my contract. As a matter of fact that was even botched yet, Ram/Americor hasn’t missed taking one payment. So, apparently they are good at taking my money but, not good at anything else. I don’t even know if they have started negotiating with my creditors. I regret moving my business from Freedom to Americor. Can’t believe the system is still leaving a “Good” score despite my answers . This is survey is specious at best.

2 years ago