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Americor

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9.1

Overall Score

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Stephen Cazzell

Courteous and professional staff interactions that provided me with the needed information to make what I needed for the situation.

2 years ago

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Jody Guynes Houston, TX

Your representative explain everything that was needed. It’s really to fresh into it this to give much more of a review.

2 years ago

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William Brand Fleming Island, FL

Yvette was great at guiding me through the initial process and helping me understand what was involved and how everything worked.

2 years ago

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Ayriana T Carpentersville, IL

So far 2 of my debts were reduced and paid off! 2 more to go! So happy I found them they are saving my credit and my money!

2 years ago

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Mary de Christofaro Fort Worth, TX

The very professional when you have a question they make you feel better. I’m glad I got to this company. They’re amazing.

2 years ago Edited March 7, 2024

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Jenny Fortes

The staff have been very courteous and show such amazing professionalism.. Explained my entire journey on this debt relief program

2 years ago

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Vickie Hiles Nazareth, PA

They were very helpful and knowledgeable. They send me emails with tips throughout the process. The client portal is easy to access. I have a great overall experience

2 years ago

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patricia stowers Pittsburgh, PA

They kept me inform of settlements that had been reached as well as the short period of time for the settlements to have been reached

2 years ago

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Jeff Dickson Manassas, VA

Initial call was very helpful. Honest and knowledgeable as well. I will update in a few months. Results will speak volumes!!

2 years ago

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Daniel Perales Norton, MA

Really positive experience in a time of uncertainty and stress the Americor staff was a kind and professional guides to progress.

2 years ago

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Sonja Dowell Memphis, TN

Awesome front-end experience! Looking forward to working with Americor throughout my journey to a healthy financial state.

2 years ago

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Kayla Smiddy San Antonio, TX

Sina and Deborah were incredibly kind and very helpful getting me through this experience! Your loan help is greatly appreciated!

2 years ago

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Crystal Crichton Jefferson, IA

Very good customer service. Very helpful and polite. Provide good information and always answered my questions. Great process.

2 years ago

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Sue Jenkins

Americor just saved me 4000 bucks. They did all the work!! I just copied them on notifications and sat back and watched.

2 years ago

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Fran McDonald Blytheville, AR

I loved the beginning attention I received from Garron. He is fantastic! I would like to continue good reviews throughout this process.

2 years ago

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Cindy & Vince Hull

My overall dealings with Americor have been great considering the reason for my needing their help. Everyone has been professional and polite.

2 years ago Edited March 26, 2024

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Wanda Dawson FL

I like the whole process , the representative was very thorough and patient. The rep made very clear each and every category was clearly explained.

2 years ago

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Aubrey Arnold

The process to get my debt consolidation set up was very smooth. The guy I worked with was very helpful and thorough. He answered all my questions.

2 years ago

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Artha Enman

My experience with Americor was great from start to Credit9 taking over. They always contacted me right away when they had an offer for me.

2 years ago Edited April 22, 2024

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Kelly Marinette, WI

I have just started the process with Americor. I haven’t made any deposits yet but working with Justin I’m already feeling at ease.

2 years ago

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GLEN ABBOTT Gadsden, AL

I had extra payments added to the original amount. This upset me, as I had paid 37 months without missing or being late on any payment. I want to move on with my life. Glen Abbott, customer since 2021

2 years ago

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Reply from Americor

Thank you for reaching out, and we appreciate your loyalty as a customer since 2021. We understand your concerns about extra payments being added to the original amount, and we sincerely apologize for any confusion or frustration this may have caused.

Our team is here to help address and resolve this issue promptly. To better assist you and investigate the additional payments, could you please provide more details or contact us directly at officeofthepresident@americor.com? We want to ensure that your experience with Americor is as smooth and transparent as possible, and we are committed to resolving this matter to your satisfaction.

We value your feedback and your commitment to your payments over the past 37 months without any missed or late payments. Rest assured, we will work diligently to address your concerns and help you move forward with your financial goals.

Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this matter.

Sincerely,
Americor

Jan. 30th, 2024

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Cherice Smith Newport News, VA

Americor's customer service is excellent! Anytime I had a question, customer service always directed me to where I needed to be!

2 years ago Edited February 12, 2024

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Brie

I enjoy the service representatives provide to the customer and makes sure we have an understanding of what they are doing.

2 years ago

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Augusta Archer

They have done what they said they would do regarding my loans. I have a peace of mind about eventually becoming debt free now because if their help.

2 years ago Edited April 18, 2024

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Ellen Honoka'a, HI

I really liked the customer service and the honesty. There are alot of companies out there that are not honest enough to help you.

2 years ago

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Sarah Ackley Ruskin, FL

Sidney E was very knowledgeable and very helpful. We like him, he was respectful and polite. We believe he is a valuavle asset to your company.

2 years ago

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Rhonda Ann Keith Washington, DC

The representatives were personable, willing to answer any and all questions and had a deep understanding of a first-time candidates' anxieties.

2 years ago

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Biplab KC Oakland, CA

They are the best. They update you regularly, work on the negotiations, and overall take care of you and your debt. Cheers

2 years ago

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John Webb Oil City, PA

Americor has be good to us the fees are kind of high but they seem to settle with creditors quickly been pretty good experience.

2 years ago

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Ada Profitt Lebanon, OH

They explained everything when I started to get cold feet. They would answer any question. They are wonderful to work with

2 years ago

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Jason Alicea St Louis, MO

Easy to work with, Help reduce my debt very quickly. Credit score started to go up a bit, still in process of making it go up even more.

2 years ago

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Deneane Robbins

It is okay I guess. I don't feel that I was informed fully on the process. But the customer service is very nice. Can't wait for it to be over. I feel like I'm drowning and feel more stressed.

2 years ago

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Reply from Americor

We appreciate your honest feedback and are sorry to hear that you're feeling stressed during the process. Your well-being is our priority, and we want to ensure you have the support and information you need.

We apologize if there was any lack of clarity in explaining the process, and we're here to address any questions or concerns you may have. We are available to provide assistance and additional information to make the process more understandable and manageable for you.

If there's anything specific you would like to discuss or if you have questions about the process, please feel free to reach out to us directly at officeofthepresident@americor.com. We are committed to making your experience as smooth as possible.

Thank you for sharing your thoughts, and we appreciate your patience as we work to improve your overall experience.

Best regards,
Americor

Jan. 25th, 2024

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Christine Philadelphia, PA

I thought Mike was very clear on explaining everything to me. Walked me through everything and at the end I had no questions

2 years ago

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Home warranty policy LA

Karen was very helpful and knowledgeable a real professional i will pass along your to my family and friends if they need debt help

2 years ago

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Lisa Blackstock

I am very pleased they help me so much I will recommend this company to my friends and family cause they help me a lot thank u so much LisaBlackstock

2 years ago

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James Vernon Vernon Rialto, CA

Elizabeth was very knowledgeable on finances, and was very clear on how it works! Plus she is a cool person.....down to earth!!! Gotta love her!!!

2 years ago

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Kurt MASSEY

Americor took care of one card so far, I’m pleased with how much they stay in contact with me. I’m following this program all the way through.

2 years ago

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Darce T. Chandler Atlanta, GA

Joe P walked me through the entire process and answered any and all of my questions in detail. He was extremely helpful. Thank you!!

2 years ago

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melissa maruri Whitewater, WI

They are professional and courteous every step of the way. They are easy to reach by phone and answer every question thoroughly.

2 years ago

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carmen lopez San Diego, CA

I'm very happy with Americor , they are working with my credit and they contact me every few days to let me know what progress they are doing..

2 years ago

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Dave

Very clear and easy to understand explanations about the program. Very easy to follow instructions. I feel confident with Americor.

2 years ago

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Grayland Taylor Greer, SC

They’re the best if you where in debt like I was over my head they will work wonders for you believe me I know been there done that

2 years ago

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Guy Darr Fayetteville, NC

They helped me reduce my debt. It reduced my stress and now I'm able to enjoy a few more things where before I couldn't afford it

2 years ago

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Joseph

This company describes itself as helping me. I hope it is true. It takes a while but I do notice an improvement in my debt situation.

2 years ago Edited April 26, 2024

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Bushira Johnson York, PA

Tyler M was very knowledgeable, clear and concise. He made the whole emotional experience rather light and comfortable.

2 years ago

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Jacqueline Boyce-Davis

Mike A great explains every detail excellent. Also gives you a great understanding on what's about to begin about to program details.

2 years ago

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Patrick Burke St Louis, MO

Just getting started with the process. To date all my concerns and adjustments have been top notch. Looking forward to continuing.

2 years ago

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Roger Toney Delaware, OH

Extremely happy with what’s going on so far we’ve already made one settlement and it’s a good one I look forward to their continued work on my project

2 years ago

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matt jaworski Kissimmee, FL

These people are the best great customer service a pleasure to speak with and very knowledgeable definitely recommend them

2 years ago

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Chrystal Dark Alexandria, LA

They did an excellent job explaining their company and helping me to get my debt consolidated. They straightforward and helpful.

2 years ago