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Americor

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9.2

Overall Score

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NB

I was very skeptical about doing this, however Mathew Rainwater put my husband a myself at ease. We are excited for this new chapter

1 year ago

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Sharon Lopes-Harris

Just got another settlement offer 2 of 4 two more to go. so far so good. not happy about losing my perfect payment history. But this is better than Bankruptcy.

1 year ago

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J Gard

They were on the phone with me what seemed like forever but it wasn't that long and they me all set up to start the process of debt settlement.

1 year ago

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Danaee Isaac

Great company abd they communicate constantly. You never have to worry about where you stand, everyone is friendly, I am very satisfied.

1 year ago

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Dennis Hylton

So far the welcome and introduction to the process and what to expect with the communication has been welcoming and informative.

1 year ago

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Gustavo Porras

The representative was extremly knowledgeable about every single piece of information about the whole program and explained everything perfectly.

1 year ago

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MaKayla Jellema

I love that they helped me get out of debt and settle my accounts for less than I owed! Couldn’t have done it without them!

1 year ago

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Jamie D Craft

Very pleased with the process. Customer service is top notch, always pleasant. willing to listen and resolve issues. I enjoy talking with them

1 year ago

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Linda Campbell

Very happy with the service I am receiving. Bills are getting paid off. Credit score is much better all ready. I am so thankful.

1 year ago

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Thomas Smith

Quick resolution of issues. Excellent communication. Very dedicated professional folks there to help resolve my problems.

1 year ago

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Steven Payne

The quickness of reaching a resolution with the creditors and information provided to help the goal of resolving my debt.

1 year ago

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Melly

Tamika was very polite and helpful and she answered all my questions quickly. My problem was resolved exactly as I hoped it would be. Thank you!!

1 year ago Edited July 25, 2025

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breigh Breigh

Although I’m thankful for the settlements, your percentage was supposed to be around 22 to 25 % They are closer to 33% and more And I wasn’t aware that as they shed, the balances went up and up I thought once contacted they would stop all activity Very disappointed but it is what it is

1 year ago

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Reply from Americor

Dear Breigh,

Thank you for sharing your feedback with us, and we're grateful for the opportunity to address your concerns. We understand the importance of transparency and accuracy throughout the settlement process, and we apologize if there was any misunderstanding regarding the expected percentage of settlements and the handling of balances.

Your satisfaction is our top priority, and we're committed to ensuring that you receive the clarity and support you deserve. We'll review your account details carefully to identify any discrepancies and make any necessary adjustments. Additionally, we'll take steps to improve our communication and provide you with a clearer understanding of the process moving forward.

Please don't hesitate to reach out to our customer support team at Officeofthepresident@americor.com if you have any further questions or concerns. We're here to assist you every step of the way and to ensure that your experience with us meets your expectations.

Thank you for your feedback, and we appreciate your trust in us.

Sincerely
Americor

Apr. 19th, 2024

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PaulaDaniels777

What I like about this company is that they are very helpful and very understanding of my financial problems. Thank you so much.

1 year ago

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Dinzle Young Jr

The representative was very helpful with my situation and handled the process very professional. Thank you for helping me to clean up my debts.

1 year ago

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Delia Peterson

So far, so good! Everything is falling into place as my debts are being settled and all I have to do is save money with them! Very happy:)

1 year ago

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Tony Wilcoxen

Jason j. was very helpful to me and was concerned about my financial crisis. I would recommend Americor to anyone in my situation

1 year ago

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Scott

I like it's getting taken care of . All 3 of my debts have been settled. Now I just gotta finish paying it off and I'll be done.

1 year ago

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Cynthia Mohammed

Americor has been amazing. They quickly settled as many debts as possible and then settled the rest, all at least 45% saving.

1 year ago Edited May 29, 2024

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Birgit B Barron

The Ladies were very patient and ready to explain if anything was unclear to me. Knowledgable and courteous Thank you Emely and Tamika!

1 year ago

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cecilia lopez

I love how they have everything in a way that I understand what the process is and when the payments are made and how it lays out.

1 year ago

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Megan Hittle

Easy and seamless! I know a few other people using other companies and they are jealous of how kind and simple Americor has been for me.

1 year ago

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Sandra Espinoza

Associate was very professional and knowledgeable. Answered all my questions and took time to thoroughly explain the program and my options.

1 year ago

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Kimberly Nordstrom

This company is great. They have helped me get out of debt and back on my feet. Don't know how I would have done it without them.

1 year ago

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Wendy Holland

Derek is amazing and helpful. I'm now under much less stress. I appreciate that there is real help without a gimmick or strings attached.

1 year ago

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christine mishoe

The service is great and the agents was very helpful in everything area. I would recommend them to other clients. Very Respectful, Christine M.

1 year ago

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Jeremy Wells

Very easy to talk too! Very professional! I felt safe and they kept me updated with very client friendly language! Thank you!

1 year ago

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tylerwrightsel@roadrunner.com

They were very professional and explained everything to me. I got a nice welcome call and was told that I could get ahold of them anytime and anyday.

1 year ago

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Mitchelle

Americor came into my life when I needed them the most. From day #1 they were caring, compassionate ,courteous , very understanding and respectful.

1 year ago

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Marta Leavins

Americor is the best company to work with. Their customer service is impeccable!! We recommend them to everyone. Thank you so much for all you do.

1 year ago Edited April 22, 2024

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Rodney L Randall

Americor successfully renegotiated my debt. However the way they got paid wasn't made clear so instead of my debt being reduced 50% it was more like 30%

1 year ago

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Joanne Barley

The gentleman I talked to was super awesome, explained everything to me,when done I had no doubt about going with americor,thank you all.

1 year ago

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tune nguyen

What i like about Americor is that they called you and follow up with you on what ever issue regarding of your settlement. 👌👍💯%

1 year ago

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Lois Hall

I catered to the wonderful telephone manners, politeness, patience and the overall concern that I understood the whole concept of the program!

1 year ago

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Marlene Boatman

Isabella V. was professional, kind and very knowledgeable. She made us feel confident about the process and explained everything so well.

1 year ago

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Corella Davis

The process was very easy and I don't receive numerous calls. Nearly everything is handled by text or email which is better for m3.

1 year ago

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Trisha

I was at ends with credit card debt, then I found Americor. They reassure you every step of the way. Thank you Americor.

1 year ago

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Robert Freudenvoll

We like Americor because they are settling our debt and we have our deductions directly taking out their fee and we don't notice. We consider them #1

1 year ago

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VALERIE HUDSON

I like the idea that every situation that happens with the account,I am informed and everyone is always very respectful and Friendly.

1 year ago

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Matthew Walker

I been with Americor for 3 1/2 yrs now, and with only 8 months left to go. Any questions i had, they helped me with. I've no complaints

1 year ago

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Don Stramaglia

Very nice to deal with and very easy...love the app and the process .. Would recommend to anyone..so happy we went with this option Thank you

1 year ago Edited April 17, 2024

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Wallace Barnett

So far I’m very pleased with the service provided by Americor. They have kept me informed in every step of my debt reduction.

1 year ago

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Henry Phillips

Was very friendly and really helped us to get control. It was very difficult with budget but we made it work. Thank you Americor for your help!

1 year ago

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Ashley Hatch

Its difficult to see the end with this company. While the agents assisting are very kind and helpful, don't do this unless you absolutely have to!!! If you enroll a debt then decide to negotiate it on your own, you cannot un-enroll it. Adding an extra deposit doesn't settle your accounts promptly. You've got to follow up and request a payoff. If I had known what I know now, I would never have done business with them.

1 year ago Edited July 22, 2025

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Reply from Americor

Ashley,

We’re sorry to hear about your experience and truly understand how frustrating this process can feel at times. While we’re glad to hear our team has been kind and helpful, we want every client to feel confident and informed throughout their journey. At this time, we’re unable to locate your account based on the information provided.

Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can locate your file, review your concerns in detail, and explore potential solutions together. We're here to help.

Regards,
Americor

Jul. 22nd, 2025

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Lisa Revels

Very nice to speak to, could understand what they were saying. Consultant was very patient and explained things where it could be understood.

1 year ago

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Sonkarlay Tappeh

Since I started working with americor they have saved me from debt and I can’t believe I’m almost debt free thank you so much americor.

1 year ago

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Jeffery Clay

The representative they spoke to me or listen to anything I say she has her own viewpoint of everything. I told her I was not computer literate she told me I must be. I’ll get somebody in my family to help me out. I told her I was the only child and working alone, and I didn’t have anybody to help me, but she insisted on doing things her way and did not help me at all. I was very disappointing and I still am and I don’t know what to do. I was trying to submit another dip, but she would not listen to me at all.

1 year ago

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Reply from Americor

We are deeply sorry to hear about your frustrating experience with our representative. Your feedback is concerning to us, and we want to extend our sincerest apologies for any inconvenience or distress this interaction may have caused you.

It's unacceptable that our representative did not listen to your concerns or accommodate your needs. We understand the importance of providing personalized and attentive service to all of our clients, and we regret any miscommunication or misunderstanding that occurred during your interaction.

We take your feedback very seriously, and we are committed to addressing this issue promptly. We will be reviewing this incident internally to ensure that all of our representatives are trained to listen to and respect our clients' needs and preferences.

Please know that we are here to assist you, and if there's anything specific you would like to discuss or if you have any further concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for bringing this matter to our attention, and we apologize once again for any frustration or disappointment you've experienced. Your satisfaction is our priority, and we are dedicated to earning back your trust.

Best regards,
Americor

Apr. 3rd, 2024

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Cindy Smith

I liked how everyone was so helpful and understanding and they didn't make me feel embarrassed for getting in over my head.

1 year ago

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Cathleen Middleton

Employees are very professional, a willing to answer any question no matter how many times I had to ask . Very understandable..

1 year ago

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Rosylen Davis

Representative was very knowledgeable, courteous and patient, I have no complaints, so far so good. Thank You for your services.

1 year ago