Name: Americor
Rating: 4.9

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Ron Tobin Tucson, AZ

I like that the representative did everything he could to make sure I was informed, and helped me expedite, the cancellation process

1 year ago

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Jon Sylvester Newland, NC

Great customer interaction,was a pleasure working with Jonathan,would definitely recommend Americor to family and friends

1 year ago

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Ricardo Loera Dallas, TX

Customer service is at it’s finest when it comes to my needs ! I am Very Grateful for Doing business with Americor !! Thank you !

1 year ago

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Jon Obert Allentown, PA

Very tedious process. They make you watch this video that babbles on when I already understood the goals. Then there’s another “welcome “ phone call when an email would suffice.

1 year ago

Reply from Americor

Thank you for sharing your feedback about your experience with our onboarding process. We value your time and understand that your journey with us should be as efficient and straightforward as possible.

We apologize if our onboarding procedures felt tedious or redundant. Your feedback about the introductory video and welcome phone call is noted, and we will review our processes to ensure that they are streamlined and effective for all our clients.

Our goal is to provide you with the information and support you need to navigate your debt settlement journey with confidence. While we aim to be thorough in our communication, we recognize that there may be opportunities to improve the efficiency and convenience of our onboarding methods.

Your input is invaluable to us as we strive to enhance our services and provide the best possible experience for our clients. If you have any further suggestions or concerns, please don't hesitate to let us know directly at officeofthepresident@americor.com. We are here to listen and make the necessary adjustments to better serve you.

Thank you for choosing Americor, and we appreciate the opportunity to improve based on your feedback.

Best regards,
Americor

Mar. 8th, 2024

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Cynthia Martinez

My rep Amy was incredibly helpful. She made me feel at ease making this decision and she truly did and is working in my favor.

1 year ago

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Melissa McLerran Cameron, TX

I’ve only been with the company for two months so far, but they have settled my largest debt and the customer service has been outstanding!!!!

1 year ago

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Silvia Gallegos Norwalk, CA

When I was already a month away from finishing my last debt, they extended the term to 24 more months, I accepted that I had no other option and they changed it again to 36 months, their customer service is terrible, no one could help me solve it my problem even though I called several times and spoke to different people. I will never do business with them again and I do not recommend them to anyone.

1 year ago

Reply from Americor

We are deeply sorry for the frustration and inconvenience you experienced regarding the extension of your debt repayment term. Your feedback is incredibly valuable to us, and we sincerely apologize for falling short of your expectations.

We understand the importance of clear communication and transparency in all aspects of our services. It is regrettable that you felt unsupported by our customer service team when seeking assistance with this matter. Rest assured, we are taking steps to address this internally and improve our customer support processes.

We understand your disappointment and regret any inconvenience caused by the changes to your repayment term. Our intention is always to work in the best interest of our clients, and we apologize if this was not adequately communicated or addressed in your case.

If there is anything further we can do to assist you or if you would like to discuss your concerns in more detail, please do not hesitate to contact us directly at officeofthepresident@americor.com.

Once again, we apologize for any inconvenience caused and appreciate your feedback as we strive to improve our services for all our clients.

Sincerely,
Americor

Mar. 7th, 2024

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William C McCloskey O'Fallon, IL

My Rep help was great. He helped me throughout the process and provided information that proved beneficial to my situation.

1 year ago

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Luis Rubio Winter Garden, FL

It was easy to work with americor. They wanted you to be successful in the program. I have 1 more creditor. Hopefully it will go the same way.

1 year ago

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Amir Talebi Ontario, CA

Christine, she was very helpful and she was making sure I understand all of the parts. I really appreciate it the way she was.

1 year ago

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Catherine Riche Addis, LA

Wow! That was fast! In less than a month, I’ve received my first settlement offer. This takes a huge weight off. Thanks so much!

1 year ago

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Spydarmyke X Chicago, IL

I like that they not only contact by phone but also through email. They show they truly do care about getting you back on track.

1 year ago

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L.Robinson Linden, NJ

Easy process- Easy to use and understandable online portal - they get the ball rolling quickly- available for questions anytime with a quick response

1 year ago

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Marceline

America is the best he helped me a lot my credit was on 23,000 and then negotiated for me and now I’m paying you on 13,000 and I almost done you help me a lot

1 year ago

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Shane Parrish Greenwood, SC

They seem to have my best interests in mind, and was very informative. I fill like maybe this is a better choice. Debt relief program I just left.

1 year ago

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David ZAUCHA Hesperia, CA

Seems like this will help me and my financial problems. I wasn't sure how I was going to pay off all my debt til signing up with americor. Thank you.

1 year ago

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Genevia Reitenauer Sellersville, PA

My experience with Americor was amazing Jesse was professional and patient and very thorough Thank you so much for your help

1 year ago

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Jenn Windle Dover, DE

I was struggling and Eric walked me through step by step. He explained everything to me. He was a blessing. This experience was so nice and easy.

1 year ago

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Stan Cochran Kennesaw, GA

I like being kept in the process during the time of this event. So far they have done exactly what they said they would do.

2 years ago

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William (Bill) Gutches

Americor people are very helpful, patient, and supportive. Their interactions with me make it a very pleasant expewrience.

2 years ago Edited April 22, 2024

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Felicia Valdez

Americor was very helpful and communicated with me on everything. Easy process. Paid off some debts quickly . Thank you Americor.

2 years ago

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Holly Spellman Santa Fe, NM

Uncomplicated process…if your bank account gets compromised report it to the company immediately. Don’t wait as it can slow down your progress.

2 years ago

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S B

So thorough, empathetic and professional. Ask questions, they have the answers. Trust and work the process! It won't be easy but it will be worth it.

2 years ago Edited March 20, 2024

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Monica Oates Conway, AR

Christopher M. reassure me that the company will not hesitant, taking care of my needs. And would not hold on to my monies and actually work with my creditors.

2 years ago

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Rose Dauphinee Honolulu, HI

I like the individuals that I was in contact with in helping me with my situation...Very friendly and knowledgeable...Customer service is awesome...

2 years ago

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clanton clayton Roanoke Rapids, NC

My Representative Amy was kind, Curious and Very Helpful to my needs to a better Financial Future. Thank You Americor and your Team for Everything!

2 years ago

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Jane frye Taylorsville, NC

Jason was great in helping with the issues that I have. What planet did he come from and where has he been.... Great!!!!!!

2 years ago

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Linda Webb Afton, WY

I have had a very good experience with Americor. Everyone I have been involved with has given me excellent service. I would highly recommend them.

2 years ago

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violeta

Thank very much , I feel very confident about starting this process with you, thanks to all the explanation you provided, thank you again

2 years ago

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LOUISE URRUTIA Tucson, AZ

Pharaoh was very plesem\nt and externally helpful. He explained everything very well without overwhelming me to where I hang up

2 years ago

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Kevin New Seattle, WA

Did what they said they would do. First settlement within 30 days. More like 20 days I believe. Feels great. Thank you.

2 years ago

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Ronald

I am impressed that we received our first settlement offer within two months. Interacting with the agents has been helpful and pleasant.

2 years ago

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joseph impeduglia Sr Laurelton, NJ

Jesse B made the process seamless ! patient explained everything in detail and will aid in my progression IK cant thank him enough

2 years ago

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Khlosnana S. Parker, AZ

This can cost more than paying off your creditors. You get months of late fees and when an account is settled its for the amount you owed before the late charges were added so it is no savings. Also it is not explained that they take more in their fees than they pay your creditors every month. It is also not clearly explained you have to pay taxes on what is written off from your creditors. The fees for this program monthly are not worth it.

2 years ago

Reply from Americor

Thank you for sharing your feedback with us. We're truly sorry to hear about your concerns regarding the cost and transparency of our program, as well as the potential tax implications.

We understand the importance of clear communication and transparency, especially when it comes to financial matters as significant as debt settlement. We apologize if there was any confusion or lack of clarity regarding the fees associated with our program, as well as the potential tax obligations.

Our goal is to provide solutions that alleviate financial stress and help our clients achieve their goals, and we regret if we fell short of your expectations in this regard.

We would like the opportunity to address your concerns and provide clarification on any questions you may have about the program, including the cost structure and potential tax implications. Please reach out to us directly at officeofthepresident@americor.com so that we can discuss your situation further and address any outstanding concerns you may have.

Your satisfaction and trust are important to us, and we're dedicated to doing everything we can to make things right. Thank you for bringing this matter to our attention, and we look forward to the opportunity to improve your experience with us.

Sincerely,
Americor

Feb. 21st, 2024

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Pedro DeLeon Jr Lisle, IL

Ms. Yvette B was very detailed about how the program works. I appreciate her assistance with helping me onto the right path.

2 years ago

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Albert Martinez Odessa, TX

Customer service has been great quick response every time and americor has helped me get back on track with my finances.

2 years ago

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Decarlo Deveaux Riverview, FL

A great financial institution which helps to direct it's customers in the direction in which they should go to ensure that they will grow.

2 years ago

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Bryce Henry New Stanton, PA

Americor is an amazing debt relief program, they took the stress off of me, and kept in contact through out the process. Definitely choose Americor !

2 years ago

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Grace Garcia

They were really helpful and nonjudgmental while explaining everything to us we appreciate the time they took to answer our questions.

2 years ago

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Babysis Carmichael, CA

Americor is so special and readily to helping me with my challenges. I can call on them when I have a question. So very patient and kind to me.

2 years ago

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William Creasy Bellefonte, PA

Very informative with what is going on with my creditors and on the ball with helping me resolve my issues with my credit

2 years ago Edited February 16, 2024

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Bill Vatsaas

Continous progress of setteling of debts and communication accross several methods email and thtough the Americor dashboard.

2 years ago

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Angela Phillips

The support Americor gives you as you from the beginning always answered questions I had just an amazing company to choose.

2 years ago Edited May 6, 2024

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Michele Courville Ponchatoula, LA

Bill R is an excellent sales man . He convinced me to do what was really needed to do to get my self in a better place financially.

2 years ago

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Larry Robinson Pittsburgh, PA

Representatives are courteous . They are kind knowledgeable, very thorough in their presentation. I had a great customer experience.!

2 years ago

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Gretchen Mayo Largo, FL

The communication between the client and Americorps personnel kept changing and you never knew who was driving what until somebody finally fessed up that they were the person you were supposed to be talking to all along

2 years ago

Reply from Americor

We appreciate your feedback and apologize for any confusion you experienced regarding our communication process. At Americor, we operate within a team environment, where multiple team members may be involved in assisting with your account.

We understand that it can be frustrating not knowing who to communicate with regarding your account. While there isn't one specific person who takes ownership of an entire account, each team member is dedicated to providing you with the support and assistance you need.

Please know that we are continually working to improve our internal communication processes to ensure a smoother experience for our clients. If you have any specific concerns or questions about your account or if you need clarification on who your designated point of contact is, please reach out to us at officeofthepresident@americor.com. We are here to assist you and ensure that your needs are addressed promptly and efficiently.

Thank you for bringing this matter to our attention, and we appreciate your patience and understanding as we strive to enhance our services.

Sincerely,
Americor

Feb. 13th, 2024

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Paul Fitch Omaha, NE

A great place to work with trust in there process and follow the program make your deposits every month and you will see things start to change

2 years ago

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Dale Mckinster Houston, TX

They are really good at what they do, they told me exactly what to expect and they will be there to help with anything that you need!!

2 years ago

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Dawn George Nashua, NH

Excellent communication through the whole process. I am almost debt free thanks to Americor. If you need help they are the answer!! A+

2 years ago

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Stephen Cazzell

Courteous and professional staff interactions that provided me with the needed information to make what I needed for the situation.

2 years ago