Name: Americor
Rating: 4.9

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S B

So thorough, empathetic and professional. Ask questions, they have the answers. Trust and work the process! It won't be easy but it will be worth it.

1 year ago Edited March 20, 2024

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Monica Oates Conway, AR

Christopher M. reassure me that the company will not hesitant, taking care of my needs. And would not hold on to my monies and actually work with my creditors.

1 year ago

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Rose Dauphinee Honolulu, HI

I like the individuals that I was in contact with in helping me with my situation...Very friendly and knowledgeable...Customer service is awesome...

1 year ago

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clanton clayton Roanoke Rapids, NC

My Representative Amy was kind, Curious and Very Helpful to my needs to a better Financial Future. Thank You Americor and your Team for Everything!

1 year ago

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Jane frye Taylorsville, NC

Jason was great in helping with the issues that I have. What planet did he come from and where has he been.... Great!!!!!!

1 year ago

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Linda Webb Afton, WY

I have had a very good experience with Americor. Everyone I have been involved with has given me excellent service. I would highly recommend them.

1 year ago

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violeta

Thank very much , I feel very confident about starting this process with you, thanks to all the explanation you provided, thank you again

1 year ago

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LOUISE URRUTIA Tucson, AZ

Pharaoh was very plesem\nt and externally helpful. He explained everything very well without overwhelming me to where I hang up

1 year ago

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Kevin New Seattle, WA

Did what they said they would do. First settlement within 30 days. More like 20 days I believe. Feels great. Thank you.

1 year ago

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Ronald

I am impressed that we received our first settlement offer within two months. Interacting with the agents has been helpful and pleasant.

1 year ago

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joseph impeduglia Sr Laurelton, NJ

Jesse B made the process seamless ! patient explained everything in detail and will aid in my progression IK cant thank him enough

1 year ago

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Khlosnana S. Parker, AZ

This can cost more than paying off your creditors. You get months of late fees and when an account is settled its for the amount you owed before the late charges were added so it is no savings. Also it is not explained that they take more in their fees than they pay your creditors every month. It is also not clearly explained you have to pay taxes on what is written off from your creditors. The fees for this program monthly are not worth it.

1 year ago

Reply from Americor

Thank you for sharing your feedback with us. We're truly sorry to hear about your concerns regarding the cost and transparency of our program, as well as the potential tax implications.

We understand the importance of clear communication and transparency, especially when it comes to financial matters as significant as debt settlement. We apologize if there was any confusion or lack of clarity regarding the fees associated with our program, as well as the potential tax obligations.

Our goal is to provide solutions that alleviate financial stress and help our clients achieve their goals, and we regret if we fell short of your expectations in this regard.

We would like the opportunity to address your concerns and provide clarification on any questions you may have about the program, including the cost structure and potential tax implications. Please reach out to us directly at officeofthepresident@americor.com so that we can discuss your situation further and address any outstanding concerns you may have.

Your satisfaction and trust are important to us, and we're dedicated to doing everything we can to make things right. Thank you for bringing this matter to our attention, and we look forward to the opportunity to improve your experience with us.

Sincerely,
Americor

Feb. 21st, 2024

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Pedro DeLeon Jr Lisle, IL

Ms. Yvette B was very detailed about how the program works. I appreciate her assistance with helping me onto the right path.

1 year ago

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Albert Martinez Odessa, TX

Customer service has been great quick response every time and americor has helped me get back on track with my finances.

1 year ago

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Decarlo Deveaux Riverview, FL

A great financial institution which helps to direct it's customers in the direction in which they should go to ensure that they will grow.

1 year ago

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Bryce Henry New Stanton, PA

Americor is an amazing debt relief program, they took the stress off of me, and kept in contact through out the process. Definitely choose Americor !

1 year ago

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Grace Garcia

They were really helpful and nonjudgmental while explaining everything to us we appreciate the time they took to answer our questions.

1 year ago

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Babysis Carmichael, CA

Americor is so special and readily to helping me with my challenges. I can call on them when I have a question. So very patient and kind to me.

1 year ago

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William Creasy Bellefonte, PA

Very informative with what is going on with my creditors and on the ball with helping me resolve my issues with my credit

1 year ago Edited February 16, 2024

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Bill Vatsaas

Continous progress of setteling of debts and communication accross several methods email and thtough the Americor dashboard.

1 year ago

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Angela Phillips

The support Americor gives you as you from the beginning always answered questions I had just an amazing company to choose.

1 year ago Edited May 6, 2024

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Michele Courville Ponchatoula, LA

Bill R is an excellent sales man . He convinced me to do what was really needed to do to get my self in a better place financially.

1 year ago

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Larry Robinson Pittsburgh, PA

Representatives are courteous . They are kind knowledgeable, very thorough in their presentation. I had a great customer experience.!

1 year ago

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Gretchen Mayo Largo, FL

The communication between the client and Americorps personnel kept changing and you never knew who was driving what until somebody finally fessed up that they were the person you were supposed to be talking to all along

1 year ago

Reply from Americor

We appreciate your feedback and apologize for any confusion you experienced regarding our communication process. At Americor, we operate within a team environment, where multiple team members may be involved in assisting with your account.

We understand that it can be frustrating not knowing who to communicate with regarding your account. While there isn't one specific person who takes ownership of an entire account, each team member is dedicated to providing you with the support and assistance you need.

Please know that we are continually working to improve our internal communication processes to ensure a smoother experience for our clients. If you have any specific concerns or questions about your account or if you need clarification on who your designated point of contact is, please reach out to us at officeofthepresident@americor.com. We are here to assist you and ensure that your needs are addressed promptly and efficiently.

Thank you for bringing this matter to our attention, and we appreciate your patience and understanding as we strive to enhance our services.

Sincerely,
Americor

Feb. 13th, 2024

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Paul Fitch Omaha, NE

A great place to work with trust in there process and follow the program make your deposits every month and you will see things start to change

1 year ago

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Dale Mckinster Houston, TX

They are really good at what they do, they told me exactly what to expect and they will be there to help with anything that you need!!

1 year ago

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Dawn George Nashua, NH

Excellent communication through the whole process. I am almost debt free thanks to Americor. If you need help they are the answer!! A+

1 year ago

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Stephen Cazzell

Courteous and professional staff interactions that provided me with the needed information to make what I needed for the situation.

1 year ago

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Jody Guynes Houston, TX

Your representative explain everything that was needed. It’s really to fresh into it this to give much more of a review.

1 year ago

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William Brand Fleming Island, FL

Yvette was great at guiding me through the initial process and helping me understand what was involved and how everything worked.

1 year ago

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Ayriana T Carpentersville, IL

So far 2 of my debts were reduced and paid off! 2 more to go! So happy I found them they are saving my credit and my money!

1 year ago

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Mary de Christofaro Fort Worth, TX

The very professional when you have a question they make you feel better. I’m glad I got to this company. They’re amazing.

1 year ago Edited March 7, 2024

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Jenny Fortes

The staff have been very courteous and show such amazing professionalism.. Explained my entire journey on this debt relief program

1 year ago

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Vickie Hiles Nazareth, PA

They were very helpful and knowledgeable. They send me emails with tips throughout the process. The client portal is easy to access. I have a great overall experience

1 year ago

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patricia stowers Pittsburgh, PA

They kept me inform of settlements that had been reached as well as the short period of time for the settlements to have been reached

1 year ago

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Jeff Dickson Manassas, VA

Initial call was very helpful. Honest and knowledgeable as well. I will update in a few months. Results will speak volumes!!

1 year ago

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Daniel Perales Norton, MA

Really positive experience in a time of uncertainty and stress the Americor staff was a kind and professional guides to progress.

1 year ago

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Sonja Dowell Memphis, TN

Awesome front-end experience! Looking forward to working with Americor throughout my journey to a healthy financial state.

1 year ago

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Kayla Smiddy San Antonio, TX

Sina and Deborah were incredibly kind and very helpful getting me through this experience! Your loan help is greatly appreciated!

1 year ago

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Crystal Crichton Jefferson, IA

Very good customer service. Very helpful and polite. Provide good information and always answered my questions. Great process.

1 year ago

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Sue Jenkins

Americor just saved me 4000 bucks. They did all the work!! I just copied them on notifications and sat back and watched.

1 year ago

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Fran McDonald Blytheville, AR

I loved the beginning attention I received from Garron. He is fantastic! I would like to continue good reviews throughout this process.

1 year ago

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Cindy & Vince Hull

My overall dealings with Americor have been great considering the reason for my needing their help. Everyone has been professional and polite.

1 year ago Edited March 26, 2024

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Wanda Dawson FL

I like the whole process , the representative was very thorough and patient. The rep made very clear each and every category was clearly explained.

1 year ago

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Aubrey Arnold

The process to get my debt consolidation set up was very smooth. The guy I worked with was very helpful and thorough. He answered all my questions.

1 year ago

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Artha Enman

My experience with Americor was great from start to Credit9 taking over. They always contacted me right away when they had an offer for me.

1 year ago Edited April 22, 2024

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Kelly Marinette, WI

I have just started the process with Americor. I haven’t made any deposits yet but working with Justin I’m already feeling at ease.

1 year ago

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GLEN ABBOTT Gadsden, AL

I had extra payments added to the original amount. This upset me, as I had paid 37 months without missing or being late on any payment. I want to move on with my life. Glen Abbott, customer since 2021

1 year ago

Reply from Americor

Thank you for reaching out, and we appreciate your loyalty as a customer since 2021. We understand your concerns about extra payments being added to the original amount, and we sincerely apologize for any confusion or frustration this may have caused.

Our team is here to help address and resolve this issue promptly. To better assist you and investigate the additional payments, could you please provide more details or contact us directly at officeofthepresident@americor.com? We want to ensure that your experience with Americor is as smooth and transparent as possible, and we are committed to resolving this matter to your satisfaction.

We value your feedback and your commitment to your payments over the past 37 months without any missed or late payments. Rest assured, we will work diligently to address your concerns and help you move forward with your financial goals.

Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this matter.

Sincerely,
Americor

Jan. 30th, 2024

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Cherice Smith Newport News, VA

Americor's customer service is excellent! Anytime I had a question, customer service always directed me to where I needed to be!

1 year ago Edited February 12, 2024

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Brie

I enjoy the service representatives provide to the customer and makes sure we have an understanding of what they are doing.

1 year ago