Name: Americor
Rating: 4.9

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Shawn Bohnas OR

Cedric , the gentleman that helped me, was very helpful answering questions that I had about different aspects of the process.

2 years ago

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brenda marsh

They are awsome they let you know when you, have a debtor who wants to settle I love that I don't have to deal with the calls

2 years ago

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dennis oddo North Tonawanda, NY

Great job so far ! I have only been in the program for a few months, and they have already been working diligently on my case.

2 years ago

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Robert Desrochers Biddeford, ME

So far the process was easy and my customer service was great to work with took the time to explain and let me ask questions

2 years ago

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Fred Collins Decatur, GA

Aiden G was very friendly and professional in dealing with my financial needs and made the entire transaction very comfortable.

2 years ago

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Jean Gilmore Spring Hill, FL

This program is way too costly. Your fees in paying yourselves? Are way way too high. It’s literally killing me to have to give you as much money each month as I do. And once you sign? They won’t change anything. Even if you lose your job or someone dies or anything else catastrophic happens that affects your ability to pay. Smh

2 years ago

Reply from Americor

We genuinely appreciate your candid feedback, and we're sorry to hear about the challenges you're facing. Your concerns are important to us, and we want to address them as effectively as possible.

We understand that the cost of our program is a significant consideration for you, and we empathize with the impact it may be having on your financial situation. Our aim is to provide assistance and relief, not to add to your financial burden.

To better understand your specific circumstances and explore possible solutions, we encourage you to reach out to us at officeofthepresident@americor.com. Our team is here to work with you, especially during challenging times such as job loss or other unforeseen circumstances.

While our fees are structured to support the services we provide, we do understand that life events can bring unexpected challenges. We are committed to reviewing individual cases and finding the best possible resolution to assist our clients.

Your feedback is invaluable to us, and we're dedicated to making every effort to address your concerns and improve your experience with us. If there's anything specific you would like to discuss further, please feel free to contact us.

Thank you for sharing your thoughts, and we appreciate your trust in us.

Best regards,
Americor

Dec. 11th, 2023

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Larry Stelley El Paso, TX

I just enrolled and Rodrigo P was excellent! We look forward to working the program, reducing our debt and rebuilding our credit.

2 years ago

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Susan Kinney Phillipsburg, NJ

Americor called quite often about my settlements. It was a little confusing to me because there was so many different people I was talking to.

2 years ago

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Brenda Frye Coffeyville, KS

Very well done! I am on my way to financal freedom! These people (Andrea and Corey) have a lot of patience. They were very helpful!

2 years ago

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Jane Powell

I was going to take the credit 9 but decided against it. Since then Americor settled my first account was settled in weeks

2 years ago

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Thomas Rosario Jersey City, NJ

Ms.Tiffany Mough was great & helpful. I can not complain about the customer service treatment. Can't wait to get this going.

2 years ago

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Vernon Tully Huntsville, TX

Excellent customer service would follow through i'm helping me get my credit back going. It's been truly a bworking with them.

2 years ago Edited December 6, 2023

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Robert Hansly Bristol, RI

I received a letter in mail and went online to investigate what they were about had a nice experience and decided to go with the program

2 years ago

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David Cousins Kansas City, MO

Lady was very professional and gave me all the details that I needed all the places I talked to I felt like I was being scammed

2 years ago

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Ronald Sharp North Augusta, SC

I have been in program a little over a month, and I have already begun settlement, been a very good and effective process

2 years ago

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M Jones

Excellent Service, Excellent Representative. Helpful and very knowledgeable. Looking for to the rest of this experience.

2 years ago

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John Sandel

We are not kept informed. If we want to know how things are going we have call. We think they are making way too much money us instead of really helping. Most cards would settle with us for the same payoffs. Some creditors still or never been contacted.

2 years ago

Reply from Americor

We appreciate your feedback and apologize for any frustration caused by the lack of communication and transparency in our service. We understand the importance of keeping you informed about the progress of your debt settlement, and we acknowledge that improvements are needed in this regard. Our team is actively working to enhance our communication processes to ensure you receive timely updates without the need for constant inquiries.

Regarding your concerns about fees and negotiation effectiveness, we take these matters seriously. Our aim is to provide valuable assistance in managing your debts, and we are committed to reviewing and optimizing our approach to better align with your expectations. To address your specific case and resolve any outstanding concerns, please contact our customer service team at officeofthepresident@americor.com. We value your input and look forward to working closely with you to improve your experience with our service.

Sincerely,
Americor

Dec. 4th, 2023

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Mark Greenwood Pinckneyville, IL

Whomever I spoke to at 3:58pm central December 1st, was a horrible experience. His name was Al, he wasn’t able to answer my valid questions and then was downright rude. I asked to speak to a supervisor so I could get my questions answered that he was not able to answer, he said there was no supervisor and no one else I could speak to. My experience good until I experienced this today. After my experience today, it felt like a scripted call center with no knowledge

2 years ago

Reply from Americor

We sincerely apologize for the negative experience you had with our representative, Al, during your recent call. Your feedback is important, and we regret any frustration caused by unanswered questions and perceived rudeness. This falls short of our service standards, and we assure you that we take your concerns seriously.

To address your issues promptly, please contact our customer service team at officeofthepresident@americor.com. We are committed to ensuring that your questions are thoroughly addressed, and we appreciate your understanding as we work to improve your experience with our service.

Sincerely,
Americor

Dec. 4th, 2023

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Brandon Capelo Alvin, TX

The process was easy and concise. Shah was very clear and helpful and I had very few questions after the process was explained and presented.

2 years ago

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Vivian S. Moore

Professional and compassionate transaction of enrollment procedure by Mr. George C eliminated any major concerns I had about debt consolidation.

2 years ago

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Dtermined 2 Maumelle, AR

Helpful just wonder if their fee will come out of every payment made. They have been very nice. So far I’m happy with services.

2 years ago

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David C McQuay Danville, IL

Very helpful and professional people helped me get all my debt under control highly recommend to anyone in eed of financial help

2 years ago

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Antonio Curlee

I like the representative he listen to me understood the pain I going thru assuring me I will get out of financial debt.

2 years ago

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Diane S Stow, MA

First credit card paid off. I am so relieved. They are fantastic people to work with. So supportive and always there when you need them.

2 years ago Edited March 4, 2024

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Savannah Hans Monroeville, PA

Both Representatives were wonderful and made me feel optimistic towards getting out of debt! They’re saving me years and thousands! $$$

2 years ago

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Margaret Blair Seattle, WA

From beginning to end, the legal representative made this process seamless and comfortable. Everything was straight-forward, honest, and informative.

2 years ago

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Stephen Silvia

Peter was extremely informative, helpful and patient. We are so appreciative for his help and will highly recommend him to our friends.

2 years ago

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Angela Thompson White Plains, NY

My experience with Americor has been very pleasant. Everyone I have spoken to has been professional and helpful. O would recommend them hoghly,

2 years ago

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luecha karawek Las Vegas, NV

1st. The best customer service. 2nd. Follow up very quickly 3rd. Update when any changes. Full recommend there service.

2 years ago

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yellow roses Chico, CA

Always great customer service, answers my questions completly and professionally, they are helping me have less stress and that is a blessing

2 years ago Edited January 22, 2024

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John King

I absolutely love the fact that I got immediate results from the beginning. Excellent results and I am happy I trusted this company!!!

2 years ago Edited January 3, 2024

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Elizabeth A Miller Harrisburg, PA

So far in my journey with Americor they have negotiated one of my debts for 50% less - very impressive! Thank you Americor!

2 years ago

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Cindy Coleman Detroit, MI

Michelle was amazing. She was very knowledgeable and helpful. It made my experience very relaxing with no pressure or problems

2 years ago

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michael mcilwain New York, NY

Americor introduced themselves, got to point of there call. Explained everything and made sure i understood what was going on with my acct. very kind and nice persons,

2 years ago

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karen schmidt Wichita, KS

So far, I've been happy. One account is settled & 2 more will be in 3 payments. The bill collector phone calls have stopped.

2 years ago

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Michael Wynn Brandenburg, KY

I'm thrilled with the progress. I hope to finish this process as quickly as possible. Thank you for all the effort and time that was put into this process.

2 years ago

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Marie Fleese LA

I’m happy with the way the accounts are being handled including the speed going forward. Very easy company to deal with

2 years ago

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Josephine Reno

I like the fact that I was treat with professionalism and respect for the most part I’m satisfied with the outcome of the decision made.

2 years ago

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Kassandra Vazquez Merrillville, IN

Americor works with me and for me. I like how they treated me from the start. Wanting to help and get me to a better place.

2 years ago

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Laarni Ramos

Thank you for saving me from all the stress I have had in my life, Americor! I am grateful for a fresh start at a stress free life again!

2 years ago Edited April 5, 2024

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Renee

Reps were knowledgeable and professional. The people I spoke with were reassuring and I felt better about the process each time we communicated.

2 years ago

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Dean Cortland, NY

Service is Great I just started 2 months ago and and all ready have to settlements Thanks Americor, keep up the Good work!!

2 years ago

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Betsy B Smith Alton, IL

All of the information I was given was very thorough and completely informative. Thank-you for offering me this opprotunity to enhance my life.

2 years ago

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Patson Pierre Storrs, CT

Ari was very knowledgeable. He answered every question I had articulately and made me feel comfortable during the application process.

2 years ago

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Michelle Korab Wood River, IL

Brandi was totally down to earth. She understood that s**t happens in life & was totally focused on just doing what was best for me.

2 years ago

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Saul Solis TX

Very well prepared with detailed information. Always stay on point with all negations you may have to get you the best outcome.

2 years ago Edited November 28, 2023

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Sharon Reigle Batavia, NY

The Customer Service Representatives are always knowledgeable, friendly, and understanding whenever I have had to speak with them.

2 years ago Edited January 24, 2024

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kenneth winn Seward, NE

Outstanding Performance, as told that would be done in the process , they came through with my first three settlements great job 👏 Thank you

2 years ago

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Manny Capon Bridge, WV

This process is very simple and direct. Michael was very knowledgeable and answered all my question before I asked them.

2 years ago

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Atriox029 Outcast Compton, CA

Amazing service and very helpful and always willing and able to answer any questions I have and I find that very helpful

2 years ago