Name: Americor
Rating: 4.9

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Susan Kadera Victorville, CA

I begin my journey with Americor a little over a month ago. All my questions were answered with kindness and respect.

11 months ago

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Norm Peterson Seattle, WA

They make the whole ordeal of debt relief very painless and straight forward. I am SO glad I found them.

11 months ago Edited January 5, 2024

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Thomas Eberlin Woodhull, NY

Americor staff are very friendly and helpful. They explain everything and answer questions promptly and honestly.

11 months ago

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BRIDGET D HILL

i was very impressed with the way Judy handled my situation she was very professional and thoughtful, i look forward to working with this company!

1 month ago

Reply from Americor

Dear Bridget,

Thank you so much for your kind words and for sharing your experience with Judy! We're thrilled to hear that she provided you with professional and thoughtful service. It’s wonderful to know that you feel confident moving forward with us, and we look forward to continuing to support you on your journey toward financial freedom.

If you have any questions or need assistance along the way, please don’t hesitate to reach out. We're here for you every step of the way!

Best regards,
Americor Team

Oct. 21st, 2024

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Glenda Sickell

I am very happy with the person i signed up with and will see how quickly my debt is settled before i comment further. The process is very long!

8 months ago

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Juan

So far so good, process a little slow but it’s going. Awesome customer service. But my stress level is very low so it’s very much worth the wait

8 months ago

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Richard Roxboro, NC

Your team guided me through the process and took there time to answer all my questions with patience to help me understand the process

1 year ago

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Marcia A Petrosino

Americor was the first company that would help me out with my debt consolidation. I would recommend these folks to anyone that inquired.

1 year ago

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Vivian Taylor Atlanta, GA

Great experience with the Sales Agent. He knew exactly which program would fit my budget. Excited to get started tackling this debt!!!

1 year ago

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Zachary kumalae Port Saint Lucie, FL

They act like they have your back if u fall low on funds betwean jobs. Susequently they will inform you that any disruption in payments results in contract with creditor null and void. They have NEVER reached out to me sinve sign up. Besides a Welcome call 3 months in. What a joke

1 year ago

Reply from Americor

I'm genuinely sorry to hear about your experience, and I want to express my sincere apologies for any frustration or disappointment you've encountered with our service. Your feedback is crucial, and I appreciate you bringing this to our attention.

I understand the importance of feeling supported, especially during challenging times, and it's disheartening to hear that our communication and support have not met your expectations. I want to assure you that we take your concerns seriously, and we are actively looking into ways to enhance our client engagement and support processes.

To address your specific situation, I would appreciate the opportunity to connect with you directly. If you could provide your account details or contact information via private message at officeofthepresident@americor.com, we will prioritize your case and work to resolve any outstanding issues promptly.

Once again, I apologize for any inconvenience or frustration you've experienced. Your satisfaction is important to us, and we are committed to making things right.

Thank you for your understanding.

Sincerely,
Americor

Dec. 18th, 2023

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Marcie Hill Paintsville, KY

Sean C was a huge help to me, I’ve stressed for months and he definitely helped ease that. I appreciate everything he did to help me so much.

1 year ago

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Randall Jordan University Park, PA

Going along smoothly the main debt I have is with freedom debt once I get that settled it should be much better for me to save and get things done

1 year ago

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Brad Ladner LA

Everyone from start of phone call was very helpful, professional and friendly. So far this has been top notch customer service.

1 year ago

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Ronnie McEntee Philipsburg, PA

They were straight forward about the program and what to expect. The portal made it easy for me to keep track of my status and see my debt decreasing

1 year ago

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Barbara A Hiss Princeton, TX

They have been informative every step of the way and advised me directly how to handle specific problems as they arise. So far I am very satisfied

1 year ago Edited February 15, 2024

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Joseph

Good explanation of the different options to consolidate loans, fast and easy process. Of course with very knowledgeable advisor.

1 year ago

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Rebecca Johnson Fayetteville, NC

I liked everything about Americor!! It’s a great debt management solution for financially challenged families or individuals.

1 year ago

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Jason Tepper Baltimore, MD

Great service as always. Today, Mariah helped me and she is excellent. Can’t thank you enough for going above and beyond.

1 year ago

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Billi Dosumu Farmington, MI

My interaction with Jules R, my financial adviser was terrific and very professional, with great products knowledge. She deserves a great "KUDO"

1 year ago

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Shiv k singh Indianapolis, IN

I spoke with Sean P, he explained me about all plan. He explained me nicely that how you guys help people and this plan works. Thanks.

1 year ago

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Abel Sanchez New York, NY

From the start Americor was awesome. Their honesty and openness are refreshing and the math was amazingly close to mine.

1 year ago

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Shawn Bohnas OR

Cedric , the gentleman that helped me, was very helpful answering questions that I had about different aspects of the process.

1 year ago

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brenda marsh

They are awsome they let you know when you, have a debtor who wants to settle I love that I don't have to deal with the calls

1 year ago

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dennis oddo North Tonawanda, NY

Great job so far ! I have only been in the program for a few months, and they have already been working diligently on my case.

1 year ago

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Robert Desrochers Biddeford, ME

So far the process was easy and my customer service was great to work with took the time to explain and let me ask questions

1 year ago

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Fred Collins Decatur, GA

Aiden G was very friendly and professional in dealing with my financial needs and made the entire transaction very comfortable.

1 year ago

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Jean Gilmore Spring Hill, FL

This program is way too costly. Your fees in paying yourselves? Are way way too high. It’s literally killing me to have to give you as much money each month as I do. And once you sign? They won’t change anything. Even if you lose your job or someone dies or anything else catastrophic happens that affects your ability to pay. Smh

1 year ago

Reply from Americor

We genuinely appreciate your candid feedback, and we're sorry to hear about the challenges you're facing. Your concerns are important to us, and we want to address them as effectively as possible.

We understand that the cost of our program is a significant consideration for you, and we empathize with the impact it may be having on your financial situation. Our aim is to provide assistance and relief, not to add to your financial burden.

To better understand your specific circumstances and explore possible solutions, we encourage you to reach out to us at officeofthepresident@americor.com. Our team is here to work with you, especially during challenging times such as job loss or other unforeseen circumstances.

While our fees are structured to support the services we provide, we do understand that life events can bring unexpected challenges. We are committed to reviewing individual cases and finding the best possible resolution to assist our clients.

Your feedback is invaluable to us, and we're dedicated to making every effort to address your concerns and improve your experience with us. If there's anything specific you would like to discuss further, please feel free to contact us.

Thank you for sharing your thoughts, and we appreciate your trust in us.

Best regards,
Americor

Dec. 11th, 2023

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Larry Stelley El Paso, TX

I just enrolled and Rodrigo P was excellent! We look forward to working the program, reducing our debt and rebuilding our credit.

1 year ago

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Susan Kinney Phillipsburg, NJ

Americor called quite often about my settlements. It was a little confusing to me because there was so many different people I was talking to.

1 year ago

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Brenda Frye Coffeyville, KS

Very well done! I am on my way to financal freedom! These people (Andrea and Corey) have a lot of patience. They were very helpful!

1 year ago

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Jane Powell

I was going to take the credit 9 but decided against it. Since then Americor settled my first account was settled in weeks

1 year ago

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Thomas Rosario Jersey City, NJ

Ms.Tiffany Mough was great & helpful. I can not complain about the customer service treatment. Can't wait to get this going.

1 year ago

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Vernon Tully Huntsville, TX

Excellent customer service would follow through i'm helping me get my credit back going. It's been truly a bworking with them.

1 year ago Edited December 6, 2023

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Robert Hansly Bristol, RI

I received a letter in mail and went online to investigate what they were about had a nice experience and decided to go with the program

1 year ago

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David Cousins Kansas City, MO

Lady was very professional and gave me all the details that I needed all the places I talked to I felt like I was being scammed

1 year ago

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Ronald Sharp North Augusta, SC

I have been in program a little over a month, and I have already begun settlement, been a very good and effective process

1 year ago

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M Jones

Excellent Service, Excellent Representative. Helpful and very knowledgeable. Looking for to the rest of this experience.

1 year ago

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John Sandel

We are not kept informed. If we want to know how things are going we have call. We think they are making way too much money us instead of really helping. Most cards would settle with us for the same payoffs. Some creditors still or never been contacted.

1 year ago

Reply from Americor

We appreciate your feedback and apologize for any frustration caused by the lack of communication and transparency in our service. We understand the importance of keeping you informed about the progress of your debt settlement, and we acknowledge that improvements are needed in this regard. Our team is actively working to enhance our communication processes to ensure you receive timely updates without the need for constant inquiries.

Regarding your concerns about fees and negotiation effectiveness, we take these matters seriously. Our aim is to provide valuable assistance in managing your debts, and we are committed to reviewing and optimizing our approach to better align with your expectations. To address your specific case and resolve any outstanding concerns, please contact our customer service team at officeofthepresident@americor.com. We value your input and look forward to working closely with you to improve your experience with our service.

Sincerely,
Americor

Dec. 4th, 2023

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Mark Greenwood Pinckneyville, IL

Whomever I spoke to at 3:58pm central December 1st, was a horrible experience. His name was Al, he wasn’t able to answer my valid questions and then was downright rude. I asked to speak to a supervisor so I could get my questions answered that he was not able to answer, he said there was no supervisor and no one else I could speak to. My experience good until I experienced this today. After my experience today, it felt like a scripted call center with no knowledge

1 year ago

Reply from Americor

We sincerely apologize for the negative experience you had with our representative, Al, during your recent call. Your feedback is important, and we regret any frustration caused by unanswered questions and perceived rudeness. This falls short of our service standards, and we assure you that we take your concerns seriously.

To address your issues promptly, please contact our customer service team at officeofthepresident@americor.com. We are committed to ensuring that your questions are thoroughly addressed, and we appreciate your understanding as we work to improve your experience with our service.

Sincerely,
Americor

Dec. 4th, 2023

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Brandon Capelo Alvin, TX

The process was easy and concise. Shah was very clear and helpful and I had very few questions after the process was explained and presented.

1 year ago

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Vivian S. Moore

Professional and compassionate transaction of enrollment procedure by Mr. George C eliminated any major concerns I had about debt consolidation.

1 year ago

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Dtermined 2 Maumelle, AR

Helpful just wonder if their fee will come out of every payment made. They have been very nice. So far I’m happy with services.

1 year ago

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David C McQuay Danville, IL

Very helpful and professional people helped me get all my debt under control highly recommend to anyone in eed of financial help

1 year ago

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Antonio Curlee

I like the representative he listen to me understood the pain I going thru assuring me I will get out of financial debt.

1 year ago

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Diane S Stow, MA

First credit card paid off. I am so relieved. They are fantastic people to work with. So supportive and always there when you need them.

1 year ago Edited March 4, 2024

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Savannah Hans Monroeville, PA

Both Representatives were wonderful and made me feel optimistic towards getting out of debt! They’re saving me years and thousands! $$$

1 year ago

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Margaret Blair Seattle, WA

From beginning to end, the legal representative made this process seamless and comfortable. Everything was straight-forward, honest, and informative.

1 year ago

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Stephen Silvia

Peter was extremely informative, helpful and patient. We are so appreciative for his help and will highly recommend him to our friends.

1 year ago

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Angela Thompson White Plains, NY

My experience with Americor has been very pleasant. Everyone I have spoken to has been professional and helpful. O would recommend them hoghly,

1 year ago

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luecha karawek Las Vegas, NV

1st. The best customer service. 2nd. Follow up very quickly 3rd. Update when any changes. Full recommend there service.

1 year ago