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Americor

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9.6

Overall Score

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Roger Graffunder Huron, SD

They are very helpful and friendly and good

2 years ago Edited January 22, 2024

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star star star star star

Joann Werner Kissimmee, FL

Customer service was always polite kind and helpful

2 years ago

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star star star star star

Brandon Mattox Lubbock, TX

Great customer service. Easy to deal with.

2 years ago Edited December 26, 2023

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star star star star star

Batbara Eastsound, WA

You did all the work and let me know what to do

2 years ago

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star star star star star

Nettie Ranel Ball, LA

Very patient, kind and sharing with clarity! I am grateful!

2 years ago

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Monica Montano TX

Americor haven’t made any payments to my creditors, I’m still making the payments so I want to cancel Americor service !!!

2 years ago

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Reply from Americor

We appreciate your feedback and understand your frustration with the situation where no payments have been made to your creditors by Americor. Your concerns are valid, and we want to assist you in addressing them.

We kindly request you reach out to us for immediate assistance at officeofthepresident@americor.com. We have already reached out to you via private communication and are standing by to assist when you are ready to respond.

Thank you for choosing us, and we hope you find a solution that best aligns with your financial goals.

Sincerely,
Americor

Nov. 7th, 2023

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Mark Lambert Avondale, AZ

Americor was professional and went by their word.

2 years ago

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star star star star star

Kenneth ledford

8 months 2 down 1 to go so far so good 👍

2 years ago

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Denver Fenwick, MI

They work very fast to resolve problems with Dept

2 years ago

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Beverly Osburn Houston, TX

I feel that the representative was very helpful and honest.

2 years ago Edited November 1, 2023

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Cheri Sweeney Whiting, NJ

Kevin was very nice and explained everything

2 years ago

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Michael Florence, KY

If American refunds your money they are to slow at sending my canceled money back to me they might be a good company back they have to prove it to me

2 years ago

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Reply from Americor

We understand your concern about the delay in receiving your refund, and we apologize for any inconvenience this has caused. We take your feedback seriously and are committed to providing the best service to our clients.

Please know that we are continuously working to improve our processes and ensure that refunds are processed in a timely manner. If you have any further concerns or if there's anything specific you would like to discuss regarding your refund or your experience with us, please reach out to us at officeofthepresident@americor.com. Your satisfaction is important to us, and we will do our best to address your concerns and demonstrate our commitment to being a reliable and trustworthy company.

Thank you for giving us the opportunity to serve you, and we look forward to working to improve your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

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Veda G Chicago, IL

Very helpful and professional, convenient and affordable!

2 years ago Edited December 26, 2023

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John Woloszyn Latham, NY

Kristine C has been wonderful to work with

2 years ago

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star star star star star

Fonda Sanders

Very professional and saved me from filing bankruptcy.

2 years ago

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Yannick San Diego, CA

Satisfied with the assistance and service provided.

2 years ago

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chet040

Everything is going great thanks alot for everything

2 years ago Edited April 10, 2024

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Charlene Portland, IN

My phone calls have never been returned andkthe communication needs to monthly updates

2 years ago

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Reply from Americor

We apologize for the lack of returned phone calls and the absence of regular monthly updates. Effective communication and regular updates are essential aspects of our service, and it's important that you have access to the information you need.

To address this issue, we're committed to improving our communication with you. We encourage you to contact our Office of the President team at officeofthepresident@americor.com to express your concerns and request more frequent updates on the progress of your debt settlement. Your feedback is valuable, and we will work to ensure that your concerns are addressed.

Your satisfaction is important to us, and we appreciate your patience as we work to improve our communication and provide you with the level of service you deserve. Thank you for sharing your feedback, and we look forward to addressing your concerns and providing you with regular updates.

Sincerely,
Americor

Nov. 1st, 2023

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Joseph St Louis, MO

Very honest and very quick to solve my debts

2 years ago Edited January 10, 2024

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David Knoxville, IA

great company, very clear and concise instructions.

2 years ago Edited January 10, 2024

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James

They were honest in everything that they talked about.

2 years ago

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Anonymous

So far, it's been quick and easy. Keep up the good work.

2 years ago

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Eddie Winston-Salem, NC

Americor made me a offer that I could not turn down

2 years ago

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Pamela Jenkins

They work fast and they get things done.

2 years ago Edited April 22, 2024

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Richard Costa Mesa, CA

I love how fast you negotiate to get settlements for us

2 years ago Edited December 14, 2023

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Donald Dayton, OH

I do not see any progress and it concerns me as my. Desiree plummets from. 710 to 488

2 years ago

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Reply from Americor

We understand your concerns about the lack of progress in your debt settlement process and the impact on your credit score. It's natural to be worried about your credit score, and we appreciate your feedback.

The process of debt settlement may take time to show significant progress, and it may temporarily impact your credit score as accounts are negotiated and settled. However, as your debts are resolved, and you make consistent payments, your credit score can gradually improve over time.

To address your concerns and discuss your specific situation, please reach out to our Office of the President. They can provide you with information about the progress being made and how it may impact your credit. They can be reached directly at officeofthepresident@americor.com.

Your satisfaction and financial well-being are important to us, and we are committed to providing you with the support and assistance you need. Thank you for sharing your concerns, and we look forward to helping you navigate through this challenging process.

Sincerely,
Americor

Nov. 1st, 2023

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Jorge Tampa, FL

Customer service exceeded my expectations

2 years ago

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Angela Bly Walla Walla, WA

Informative. Easy process. Great customer service.

2 years ago

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Fernando Colorado

I love the kind of everyone who I have been speaking with

2 years ago Edited February 22, 2024

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Beverly Anderson Windermere, FL

Great company and awesome customer service.

2 years ago Edited November 13, 2023

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Reply from Americor

We apologize for the lack of updates and the persistent calls from debtors that you've been experiencing. We understand your frustration and want to address these concerns promptly. It's important to us that you have peace of mind throughout this process.

Please contact us at 866-333-8484 or via email at officeofthepresident@americor.com

Your satisfaction is our priority, and we're dedicated to resolving these issues and improving your overall experience.

Thank you for your patience, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

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Patti Leigh Copley Big Bear, CA

Great company, Great customer service, Great products

2 years ago

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James Pierce

Customer service representative was thorough and patient.

2 years ago

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Lynda Thivierge Queens, NY

Good communication and knowledge of the program

2 years ago Edited January 15, 2024

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Bob Pendry Lenoir, NC

Very Friendly and Helpful In making my decision

2 years ago

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Clayton Sai Honolulu, HI

Quick response time and great customer service

2 years ago

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Fredy Sanchez Nyack, NY

The best decision I could make. They are very professional.

2 years ago

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Toy Sen Kent, WA

The professionalism and the eagerness to help.

2 years ago

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Anne Kittrell Daytona Beach, FL

So helpful not having to interact with the creditors

2 years ago

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Joanie Smoot Moneta, VA

Brandon was very helpful and knowledgeable

2 years ago

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Antonio J. Messina

Excellent program. I'm very happy to choose Americor.

2 years ago Edited May 1, 2024

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Vicki George Englewood, FL

Very easy to work with. Explained how the process works.

2 years ago

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Diane Duarte Port Charlotte, FL

My first account was just settled! I'm very happy.

2 years ago Edited November 28, 2023

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Kimberly White (Wifey) Kingstree, SC

Very nice people who really explain everything

2 years ago

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autumn and aspen world

I should be able to make payment any way that I choose as long as I’m not missing or late payments

2 years ago Edited October 16, 2023

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Reply from Americor

We appreciate your feedback and understand the importance of flexibility in payment options. We want to make your experience with us as convenient as possible while ensuring you're on track with your payments.

Please feel free to reach out to our customer service team at 866-333-8484 or via email at officeofthepresident@americor.com to discuss alternative payment options that better suit your preferences. We are here to assist you and make the payment process as straightforward as possible.

Your satisfaction is our priority, and we appreciate your valuable input as we strive to enhance our services.

-The Americor Team

Nov. 1st, 2023

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Bruce Wood

Did as agreed, thank you for your support.

2 years ago Edited April 25, 2024

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Jay Vega Brooklyn, NY

Everyone who I speak to are pleasant and very professional.

2 years ago

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Donna Mullin Lebanon, CT

Everything was great fast efficient No complaints

2 years ago

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Sarah Turpin Camp Hill, PA

Great company! Very helpful with getting my debt resolved.

2 years ago

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Sharon Indianapolis, IN

A Great program. Super easy to get started.

2 years ago

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Ricky George Gardena, CA

THEY WORKED WITH ME VERY WELL AND COMMUNICATED A LOT.

2 years ago