Name: Americor
Rating: 4.8

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Michael San Antonio, TX

We received a message to expect a phone call from Americor on 9/20 @ 11:31. No one ever called. We were told we would receive a welcome letter in the mail, no letter was sent.

1 year ago

Reply from Americor

I want to extend my sincerest apologies for the missed phone call and the delay in sending your welcome letter. It's disheartening to hear that we fell short of your expectations in these aspects.

Your experience is not reflective of the standard of service we aim to provide. I understand the importance of timely communication, and I'm truly sorry for any inconvenience this may have caused.

To address this issue and ensure you receive the necessary information, could you please provide your account details or contact information via private message? This will allow us to look into the matter and take corrective action. We kindly request that you reach out directly at officeofthepresident@americor.com.

Thank you for bringing this to our attention, and I appreciate your understanding. We are committed to resolving these issues and ensuring a more positive experience moving forward.

Sincerely,
Americor

Dec. 27th, 2023

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Bruce Redmond, WA

What in the world?? I was told specifically that there would be NO withdrawal from my account UNTIL I actually make a deposit into my account. Did I ever do this? NO, I did not. I was STILL trying to decide what to do and then I wake up this A.M. and SEE a $312 withdrawal from my checking account! This is UNACCEPTABLE! I have ALREADY PAID my creditors for this month! I WANT MY $$$ put back into my account! I will NEVER recommend this company to anyone! It was going fine up until this point. But this MISHAP CANCELS ANY good experience that I had! - Bruce W., Seattle, WA

1 year ago Edited September 21, 2023

Reply from Americor

I am truly sorry for the confusion and frustration you've experienced regarding the unexpected withdrawal from your account. I understand the importance of accurate and transparent financial transactions, and I want to sincerely apologize for any inconvenience this has caused you.

To address this issue , I would appreciate it if you could provide your account details or contact information via private message. This will allow us to investigate the matter thoroughly and ensure that the necessary steps are taken to rectify the situation. We kindly request that you reach out directly at officeofthepresident@americor.com.

I want to assure you that we take your concerns seriously, and we are committed to resolving this matter to your satisfaction. Your feedback is invaluable in helping us improve our services, and I appreciate your patience as we work to make things right.

Thank you for bringing this to our attention, and I apologize for any inconvenience you've faced.

Sincerely,
Americor

Dec. 27th, 2023

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William Woods Springdale, AR

Hello, Had great customer service initially with Nikole setting up my account but since then I haven't had much communication with my client representative! Hoping that changes! Have a Blessed Day!

1 year ago

Reply from Americor

Greetings William, thank you for taking the time to share your feedback about our services here at Americor. We apologize for any dissatisfaction or confusion you have experienced during your time working with us. We value your feedback and will take your comments into consideration as we continue to improve our services in order to better serve our clients. If you have any further questions, please do not hesitate to reach out to us at officeofthepresident@americor.com. We are always here to assist you. Thank you once again for sharing your thoughts with us. Best regards, Americor

Sep. 25th, 2023

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Linda Hall Baltimore, MD

Americor is the best company to deal with as far as debt consolidation! Everyone has been so helpful & knowledgeable! Thanks Americor!

1 year ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey.

Best regards, Americor

Aug. 15th, 2023

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Raebridar Wilshire Topeka, KS

If, I could give this company 1 star I would. Don't waste your breath with this company they are too slow, and they have the nerve to call you when you are under bankruptcy. The bankruptcy attorney that my Brother is through just sued this company for contacting him. So, don't even bother with Americor unless you want to wait forever for them to put all your debts into settlement it is bettter off just to file chapter 7 bankruptcy way faster this way.

1 year ago

Reply from Americor

Greetings Raebridar,

Thank you for sharing your feedback about your experience with Americor. We value your input and are sorry to hear that your expectations were not met. We understand how important it is for our customers to see their accounts settled within a reasonable timeframe in order to provide them with a smoother completion of their Debt Resolution program.

We apologize for any confusion caused during the process and understand your frustration regarding the fees and the negotiation timeframe. We always strive to provide clear and transparent information about our services and their associated costs. We apologize if this was not adequately communicated to you.

Regarding the delay in settling your accounts, we would like to investigate this matter further. Unfortunately, we cannot locate your contact information based on the provided details, preventing us from identifying your specific issue or reaching out directly to address your concerns. Please get in touch with us via email at officeofthepresident@americor.com so we can better understand the events that took place and work together on a resolution.

We sincerely appreciate your feedback and hope to have the opportunity to address your concerns.

Best regards, Americor

Aug. 16th, 2023

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Paul Washington Orland Park, IL

I like how the representative of Americor gave me an opportunity to keep their services by lowering the monthly payments. My decision to cancel was based on the investment in the debt I accumulated.

1 year ago

Reply from Americor

Hello Paul, thank for taking the time to share your experience with us.

We appreciate your perspective and we are always striving to improve our services. Unfortunately, we cannot locate your contact information based on the provided details, preventing us from reaching out directly to address your concerns.

While we wholeheartedly respect your decision to cancel with us, we believe that we can still continue to assist you in your journey to becoming completely debt free. Please get in touch with us via email at officeofthepresident@americor.com so we can create a better customized debt relief plan for you.

Aug. 16th, 2023

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Robert L. White Seaford, DE

I've been with the company for about 2 months but they are fast working on settlements and when you call you can always talk to a real person.

1 year ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. Your success story motivates us to continue providing exceptional service.

Best regards, Americor

Aug. 16th, 2023

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Lupe Tobar Martinez (Snoopy) Temple, TX

I really don’t understand what I got into , I didn’t really understand any of this program to be honest . If I could afford to pay everything I owe right now to all these loans that I would of never used this program

1 year ago

Reply from Americor

We understand your concerns and apologize for any confusion regarding our program. Your satisfaction is important to us, and we want to ensure that you have a clear understanding of the services we provide. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and address any questions or concerns you may have. We're here to help and explore potential solutions together.

Kind regards,
Americor

May. 8th, 2024

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Lori Evansdale, IA

I think Americor is a good fit for me. It let's you know when you have an account that is paid off and goes on from there.

1 year ago

Reply from Americor

We appreciate your business and are looking forward to working with you! Thank you for your review.

Best regards, Americor

Aug. 17th, 2023

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andrea pierce Richmond, CA

The auto bots who came with the automatic phone system fails. Tried calling and connecting with Sophie, the automated secretary, I couldn’t get pass option 2 please hold

1 year ago

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Ruben Perez Electra, TX

Americor was on spot and told me exactly what they would do and how easy this transition would be. Very knowledgeable staff and very friendly.

1 year ago

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max arbolida

Devin K was great in onboarding me. He is professional and knows his job. Devin on questions responds quickly and this is appreciated.

1 year ago

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Michael

I am still in the first few weeks with Americor. Thus far they have been great doing everything they said they were going to do. Thanks, Americor.

1 year ago

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Crystal W Walden Milledgeville, GA

Communication is a must! Alex W is awesome for keeping in touch with me. I can email him and he ALWAYS responds relatively quickly.

1 year ago

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Nicole Barone Goodyear, AZ

Process is simple, have a few concerns with regard to reaching out to companies on my behalf to negiotiate, I havent heard anything.

1 year ago

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Verified Customer

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Arthur Warren, MI

I have made 4 deposits and I have already reached a settlement. Americor is working very hard for me to reach my debt relief.

1 year ago

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Verified Customer

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Brenda Hernandez Houston, TX

The whole process was fast and rep stayed on the line with me until everything was set and I understood how to use the app.

1 year ago

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Verified Customer

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Lois Rancho Cucamonga, CA

At first, I was getting frustrated, but it takes patience to see results. This company is doing a great job in negotiating with the creditors to resolve the matter in hand.

1 year ago

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Juan Lincoln, AL

there is a big difference between what they offer and what they do. After 7 months, they have only closed a couple of deals. They promised me that if I made all the payments on time in 6 months, they would give me a loan to cover my debt, with a similar payment. They offered me a loan paying a payment of double the current pay… that is called cheating

1 year ago Edited January 10, 2024

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Linda Johnson Cleveland, OH

I started out with almost perfect credit and was under the assumption that I was consolidating. a few bills. When I signed up I told the gentleman to start withdrawaling my payments right away so I wouldn't get behind. In my bills. Now I can't even answer my phone from bill collectors calling all day everyday, and my credit is ruined. I have to stay in the program now because they have gotten me so far behind that I can't catch up now, but I'm still making my payments to the program faithfully.

1 year ago

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Verified Customer

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Victor Perris, CA

I keep getting documentation that a creditor will sue, this is the second time . I have notified Americor and submitted that documentation and nothing has been done. Just about to leave the program. The stress is not worth it . Been enrolled 6 months now

1 year ago

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Michael Owensboro, KY

Well it's been awhile since I have heard anything except the daily phonecalls from the bill collectors which is about 150 calls a day lol thing id I have no idea what you have accomplished would be nice to know

1 year ago

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Verified Customer

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Daniel Smallwood

Very informative and professional, as well as educational. Each employer has shown professionalism beyond the call of duty.

1 year ago

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Verified Customer

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Brandon Sheard

Starting the process was very easy and comforting . The person I talked to initially was patient and honest throughout the entire process.

1 year ago

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Verified Customer

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Paul Toy Marlton, NJ

Americor did an amazing job explaining my financial situation with me and giving me some advice on how to get out of my situation.

1 year ago

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CLARENCE Miami, FL

Alex my representative was very knowledgeable and friendly, especially explaining the process so I could understand the program

1 year ago Edited January 10, 2024

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Erica Duncan

I had not missed a payment on any bills I had, at first I thought this was going to be good for me but I got letters about being sued and I was told those become priority. I have never not once got a call about that letter and what my options are what they can do to help nothing. And now I am being sued and my check will most likely get garnished which I cannot afford the whole reason I did this program. Very disappointed.

1 year ago

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Verified Customer

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Natalie Harper Washington Court House, OH

I don't feel like I know what's going on with my account and my money or the credit card accounts that they're settling for me because they don't keep in contact with me through the email nor do they call me.

1 year ago

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laurie langley

I've been a customer for 5 months. I read on your Facebook page people get resolutions after 3 months, 4 months. I just keep getting harassing phone calls from creditors, yet your emails tell me you haven't started negotiating yet because enough time hasn't passed. I guess ask me in 9mos what my opinion is

1 year ago

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It's Portland, OR

They're upfront and honest how the can help you. Not pushy or lots of aggravated calls. It's up to you if you want there help. Thank you Americor

1 year ago

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Ise Fletch (ilfviolet)

This did NOT help me at all. The monthly payments made worse for me to try to keep up with my necessary bills (lights, gas, water, groceries, car payments, medical bills etc.) I understand what they're trying to do but they lock you in a monthly payment with no option to skip a month in case of emergencies. They also charge a monthly fee.....your already in enough debt when you start the program and then you have to pay an additional fee. This just did not work for me and my family. So and exactly where I started a year ago.

1 year ago Edited May 15, 2023

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Verified Customer

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Latilda Harrison McAlester, OK

The only think I think needs to change is them to pay all your credit bills at once instead off pay like to at a time

1 year ago

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Verified Customer

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Barbara Solyian Endicott, NY

While getting some of my back creditors in settlement. I still wait for others to be placed into a settlement situation. Not sure after almost 6 months I still have calls coming in and still no more settlement notices.

1 year ago

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Verified Customer

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Marcus Edep Los Angeles, CA

I’m highly disappointed with the support I’ve received since signing my contract. As a matter of fact that was even botched yet, Ram/Americor hasn’t missed taking one payment. So, apparently they are good at taking my money but, not good at anything else. I don’t even know if they have started negotiating with my creditors. I regret moving my business from Freedom to Americor. Can’t believe the system is still leaving a “Good” score despite my answers . This is survey is specious at best.

1 year ago

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Verified Customer

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Vicki Wampler San Diego, CA

They have already paid off 2 cards .....I upped the monthly amount by almost 40.00 just to move things even faster. This was my choice....

1 year ago

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Pixidee

Americor took a lot of stress off my shoulders when I found myself in financial trouble. They were very kind and helpful.

1 year ago

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Verified Customer

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Rita Werdon Gladwin, MI

In a very little period they have negotiated 3 if the many companies I have bills through. They are doing a great job and keep me informed all the time.

1 year ago

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Verified Customer

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Hussana Diabi Brooklyn, NY

So far, there is nothing that I dislike. Things seem to be moving along smoothly. Once I can contribute more money to my situation, things will move faster.

1 year ago

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James Walker Lithonia, GA

If I could give one less star I would , please everybody save yourself time , do not use Americor, just budget and pay your bill off yourself. They want clients and your money so they tell lies to get you to sign up. I end up paying the same amount of debt maybe more along with having to pay them an outrageous price to settle my debt and of course paying them to mess up my credit for nothing !

1 year ago

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Theresa Crossville, TN

Thought it would pay off my debts faster. Negotiations take way too long. Wondering if they do one at a time and move to the next when each one is paid in full…

1 year ago

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Donald Binney

I have had good experience so far. Customer service has been polite and informative. wish the process was a bit quicker

1 year ago

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Vanessa Aguilar Northridge, CA

They walked me through entire process, helped me understand good vs. bad debts and over delivered. Hands down I would refer them to anyone!

1 year ago

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Joe Anderson Arlington, MA

They have always been helpful when I had questions, and are always responsive. Never have to wait to get in touch with a rep.

1 year ago

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Alex Bowman Attleboro, MA

I feel like nothing is happening. I still get harassing phone calls and lots of mail from them. I just feel like I could pay the cards off faster with less impact to my credit

1 year ago

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Martin Reading, PA

I like that I don't have to worry about my credit cards anymore. Wish I had extra money to put into my RAM account to speed up the process but I don't.

1 year ago

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Eric Chase Apple Valley, CA

I expected the process to move along a lot quicker it wasn't explained to me that they were only gonna pay off people over a great length of time I understood they were gonna negotiate right away and they didn't oh well

1 year ago

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Erica White Cleveland, OH

I have been you all close to 6 months. I was told I would see a little of improvement. So far only 1 account has been settled and another is being worked on. No one explained my accounts had to be charged off first. I am very disappointed because my credit score is horrible

1 year ago

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Nancy Foreman Atlanta, GA

It is a struggle to wait for ever to have a response to pay off debt to creditors while still receiving phone calls an not having anything done while americor money is being added so you know the money is there to pay creditors

1 year ago Edited March 6, 2023

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Diana Maynard New York, NY

I like the progress made so far with the settlement of some of my accounts I feel at peace knowing i,m on the road of being debt free thank you Americor

1 year ago

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Holly Amador Detroit, MI

The people that worked with me were amazing Efficient and very helpful. You guys made my life so much easier. Thank you.

1 year ago