Name: Americor
Rating: 4.8

check_circle

Verified Customer

star star star star star

Steven

Americor is a record company. I got all my questions answered, my text messages were received and responded too, cellphone calls taking questions answered.

2 years ago

check_circle

Verified Customer

star star star star star_border

Angeline

It's been swell. My rep was friendly and he took the time to explain the Americor way of doing things so that I can understand making the decision to go ahead and be a member.

2 years ago

check_circle

Verified Customer

star star star star star

gary sloan Greer, SC

Explain so that I could understand. They were concerned and considerate. They listened to me carefully. They looked to see what program would my situation fit in.

2 years ago

check_circle

Verified Customer

star star star star star

Charlotte Azbell Nelsonville, OH

Very informative in terms of the process and what to expect. I didn't feel like I was being "sold " on anything. And the team is available when I have questions.

2 years ago

check_circle

Verified Customer

star star star star star

Saving Ven Villa Rica, GA

So far, they've been sending me emails for tips and things like that, keeping communication, I believe in good communication when doing business. I appreciate that.

2 years ago

check_circle

Verified Customer

star star star star star_border

GLENN L BARBEE Liverpool, NY

They have explained the process well but I'm not far enough to see if it works.I'm very nervous about the calls and my credit taking a dip but I'm going to trust the process.

2 years ago

check_circle

Verified Customer

star star star star star_border

Stanley Merideth Paducah, KY

So far I have had an excellent experience with customer service and explanation of process. But, I will score a five if my debts get resolved efficiently to avoid confrontation with creditors.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Ellen Lukens Midland, MI

Just started. So far things have gone smoothly. However, the 'welcome call' I was supposed to get was horrible. An automated system called me and when the person picked up, I had to go through the verification process. Then they asked why I called. That's a horrible process.

2 years ago

check_circle

Verified Customer

star star star star star

Arthur Lailer South Portland, ME

Americor seemed like a company that could help me out of my debt situation and gave me the reassurance that the program I was entering would help me.

2 years ago

check_circle

Verified Customer

star star star star star_border

Janet I Fuentes Kahului, HI

I keep asking for info and get no response, i was told i would receive letters to send to creditors and have never received them when ask abount them through e mails i get no reply

2 years ago

check_circle

Verified Customer

star star star star star

Vincent

It's been very good. Very thourough in answering questions and helping me understand what I'm doing. I have some trouble signing on to my Americor on my phone.

2 years ago

check_circle

Verified Customer

star star star star star

Joseph Sharpe Suffolk, VA

FANTASTIC WEBSITE. EXCELLENT CUSTOMER SERVICE. VERY PROFESSIONAL REPRESENTATIVES THAT ARE EXTREMELY HELPFUL, PATIENT, FRIENDLY AND EFFICIENT. THANK YOU!!!!

2 years ago

check_circle

Verified Customer

star star star star star

Luis Gomez Pharr, TX

I have just started working with Americor on debt consolidation. So far the company explained the process and has responded quickly to my questions.

2 years ago

check_circle

Verified Customer

star star star star star

Marsha Gibbs Galion, OH

Client Advocate Jennifer V has been extremely helpful and reassuring during this difficult time. She's been very patient and helpful. Outstanding performance. Thank you!

2 years ago

check_circle

Verified Customer

star star star star star

Victoria Mutschler Williamston, NC

Excellent customer service. Never had an issue with anything. Followed the plain that was given to us and we were able to stay on track, so we could transfer to Credit 9.

2 years ago

check_circle

Verified Customer

star star star star star

Arthur Mack Spring, TX

Interactions I have had with Americor personnel have been knowledgeable, professional, and respectful. Communication is eady, by phone, text, and email.

2 years ago

check_circle

Verified Customer

star star star star star_border

Samuel Spears Beardstown, IL

Because I just started with them and I'm waiting to see if anything changes I have been receiving a lot of calls from the different companies that I put on the listing for them to help me with

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Kim sprowls Akron, OH

It was a much harder process than I originally thought it was going to be. They did keep in contact with me every month to let me know what was going on. In the end I still have the same if not more debt than I originally started with. I'm just paying someone else.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Donovan

Don't be skeptical, always call and ask questions and make the right choice based on you and your needs. The rep I talked to was pretty easy to talk to and she communicated to let me know exactly how the program will go. Everything was smooth.

2 years ago

check_circle

Verified Customer

star star star star star_border

Ambria Birmingham, AL

Americor really helped me with my credit card debt but they csn be a little pushy and impatient when they want an answer to a particular course of action concerning debt settlements

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Annie Nettles Florence, SC

It's been two months that I've been in the program but I haven't heard from Americor if they are talking to my creditors, I'm a little scared and getting calls and emails, text messages that payments are late. I can't rate any higher until I can visually see that my agent is working on my creditors.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jason Brooks Beacon, NY

In the beginning things were going good, my rep Chris was very knowledgeable and helpful. Once I reviewed the documents, I realized I could probably handle things myself instead of using americor at this time. So I submitted my cancellation request and I received a call from Chris the same sales rep but this time he was definitely rude, he felt like this was a personal shot at him that I wanted to cancel my agreement, very argumentative and defensive. He was over talking me wouldn't let me speak just overall trashy, unpleasant, and unprofessional performance. At the time I was at working myself and we were slammed, and for me to step away to even answer the phone call was already me being nice because me and him spoke, but if I know it was going to be a disrespectful aggressive person on the other side of the phone I would've proceeded with working. In the beginning I wanted to try americor maybe later in the year if my new plan didn't work out but now I WILL NEVER USE AMERICOR NOR WILL I EVER RECOMMEND ANYONE ELSE!

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Michele

So far I'm not real happy because they quoted me a monthly price and it's a big difference compared to what it will actually be. I just got an email today saying I'm going to be paying about double what they told me on the phone when I signed up with them.

2 years ago

check_circle

Verified Customer

star star star star star

Cynthia A Anouar Edmond, OK

Easy to understand and very helpful. Love the videos for explaining the process. Being able to work on my dept and start planning for a better future.

2 years ago

check_circle

Verified Customer

star star star star star

Helene Ginsburg Deerfield Beach, FL

Roy Perez, Credit 9 Loan Rep, worked well and hard with me to obtain lower rate for payback in 3yrs at a lower interest rate than what I was paying.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Aoon

Not the worst and not the best. I wish the procedure of how things would work was laid out clearer. I wish our experience with them was a little better. They were not completely honest about the program. They should be more upfront about things.

2 years ago

check_circle

Verified Customer

star star star star star

Clarissa

The lady I spoke to was very nice and very sweet. The man I spoke to had a bit of an attitude. Overall experience has been great. Americor is a great company.

2 years ago

check_circle

Verified Customer

star star star star star

Kim

I haven't had any issues with trust. Very nice and professional. My experience with Americor has been very pleasant. I would definitely recommend Americor to someone.

2 years ago

check_circle

Verified Customer

star star star star star

MaryJane

My experience has been great. At one point it wasn't so good, but now it's caught up and they are awesome and help me. I would advise people to go to Americor.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Roger

Sometimes it was confusing talking to them and I think they should advertise better. I think they need more explanation as far as borrowing the money. I had no idea that I was going to be paying when I was going to pay so I kind of went ahead and paid the account out I didn't stay long. My experience has been ok.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Judy Gray Pompano Beach, FL

The intake was process was greatly flawed. When the customer service representative took my information, I made it very clear that I wanted my wife's information and debt consolidated with mine. The woman on the phone claimed she needed my information first, and then would collect my wife's data. She never did, and then tried to create a separate account so she would receive credit for two accounts. Unfortunately, my wife's debts were too minimal to qualify for the plan. That left her with her own debt, which isn't what I requested.

2 years ago

check_circle

Verified Customer

star star star star star

Peter Carlberg Harrisville, NH

Communication has been excellent in every step. This is a difficult time in life and it seems like Americor cares about the people in their program. So far.. Thank you

2 years ago

check_circle

Verified Customer

star star star star star_border

Gaby Juarez Long Beach, CA

Important details of the program were not fully disclosed completely. There were some surprises throughout the process. Overall, the program is working even though we had a few hiccups.

2 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star_border star_border

Dave Fort White, FL

Because I just started with this company and have not experienced anything except a lot of confusion with calls/emails/text needing information that had already been submitted. And the changing of contract I dropped one creditor, but not reflected on my account online.

2 years ago

check_circle

Verified Customer

star star star star star

Cliff

They were able to settle for a pretty low amount and they got it resolved a lot faster than what I previously anticipated. It all went pretty smoothly. It's been good.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Nodira

I trusted them and later I found out that they weren't able to negotiate and take over my medical debt and it started a legal issue. They're always up to help but sometimes it's so hard to reach them. I have to leave them a text messages or a voicemail in the office. They actually helped me out but not completely.

2 years ago

check_circle

Verified Customer

star star star star star

Jessie

So patient and kind and knowledgeable and took the time with me and kind of walked talked me through everything. Roxana has been my little counselor the whole time.

2 years ago

check_circle

Verified Customer

star star star star star_border

Susan

Don't hesitate just do it. Everytime I've ever had to contact customer service they answer back within an hour or so and they always call me through anything that I need and I've always solved my problems.

2 years ago

check_circle

Verified Customer

star star star star star_border

Colleen

If I ever didn't understand something, they explained it to me well. They allow you to check on what's been done. My experience has been very interesting. I'm very satisfied right now. I would tell people to try Americor.

2 years ago

check_circle

Verified Customer

star star star star star_border

John

They're very polite, they helped me out with what I needed and answered all my questions early. I'm a new customer but so far my experience has been good. So far I have good feelings about the program.

2 years ago

check_circle

Verified Customer

star star star star star

Nicola

They told me what was gonna happen and they walked through the process and it was easy to understand. It's pretty straightforward. Just give it a try and just give it a try.

2 years ago

check_circle

Verified Customer

star star star star star

Anandh

My experience with the Americor has been very good. I had a client advocate for me. Make sure you understand how they're going to begin with the different creditors

2 years ago

check_circle

Verified Customer

star star star star star_border

Marya

The app was self explanatory and easy and accessible. It was a lot easier compared to some other ones I've tried. Customer service didn't help completely when I called one time.

2 years ago

check_circle

Verified Customer

star star star star star_border

Zilma Jacob

has helpped me get stuff 2gether and start to get on the right track. Cut down what i was spending out in bills a month which helped a ton being on a fixed income with a lil one.

2 years ago

check_circle

Verified Customer

star star star star star

Armando Contreras San Antonio, TX

My experience with Americor has been great. They always responded to my questions, they are respectful, responsible, considerate and very professional.

2 years ago

check_circle

Verified Customer

star star star star star

Tina Overstreet Lynchburg, VA

Alot of support from phone calls to emails and Facebook. I'm still at the beginning stages and I find that the Facebook group helps with anxiety and questions.

2 years ago

check_circle

Verified Customer

star star star star star

Dena

Daniel was very good with helping finding me a lower rate payment versus the money and spending now pay my credit card. Give it a chance. Really it's been really good.

2 years ago

check_circle

Verified Customer

star star star star star_border

Luis

The representative that I was handling my situation was professional, she was very to the point not aggressive. She was knowledgeable and she was also listening. It has been good. Pretty helpful.

2 years ago

check_circle

Verified Customer

star star star star star

Kuneka

I've just started and so far the process has been good. The rep took time to explain and break things down for me. Make sure you know what you're signing up for.

2 years ago

check_circle

Verified Customer

star star star star star

Roger

It's been really great actually. They were with us all the time, calling or emailing and they were always right there to answer us back. They were great with us.

2 years ago