Name: Americor
Rating: 4.9

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Verified Customer

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Anonymous

I trust them. It's very good customer service everything is awesome. My processor, with all this collection that they do, did an awesome job.

2 years ago

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Cindy

They are wonderful. They have explained everything in detail - what they're doing and how they're going to do it, and what they've done already.

2 years ago

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Shari

They bend over backwards to help me. They did everything spot on. I have dealt with Gary and he is very professional and very helpful.

2 years ago

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Victoria

It was completely easy. They were wonderful to work with because they helped set me up with a good plan that works for me and my budget.

2 years ago

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William

She was very knowledgeable and helpful and it didn't take long. Each time I called her, she answered or called right back.

2 years ago

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Walter

I don't know them, but I trust them. I felt real good. The guy that talked to me knew what he was talking about. Let me know when it starts.

2 years ago

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Joan

So far it's been real positive. It's taking care of some bills, some issues that I needed done. So it's coming along, thank God.

2 years ago

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Thomas

I'm just getting acquainted to you from the last month only. It was so good the way they helped me and gave me almost a 50% reduction in that first payment.

2 years ago

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Ken

I'm pretty happy where I'm at. I've had good experiences so far. I was hoping the debt would be reduced a lot quicker than it is, but maybe that was just my expectations.

2 years ago

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Jacob Carmel, NY

Americor for me was a complete rip off I do not recommend them to anyone ever!!!! They tell you they will reduce your debt by 50% then add there 25% and then ruin your credit score and give you a consolidation loan at 25% interest so in all reality you are in the same amount or worse in debt than when you started save yourself the trouble and shop around better companies out there!

2 years ago

Reply from Americor

We're truly sorry to hear about your negative experience with Americor and the impact it had on your finances. It's disappointing to hear that the service did not meet your expectations and that you felt it was not beneficial to your financial situation.

Your feedback is important, and it helps us understand areas where we can improve. We encourage you to reach out to us at officeofthepresident@americor.com to discuss your concerns.

Thank you for sharing your feedback, and we appreciate your input as it helps us continually improve our services.

Sincerely,
Americor

Nov. 1st, 2023

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Sharon Broussard Austin, TX

I’ve only been the program for over 3 months now..just got my first settlement and very happy about it! So far, I’m pleased with program..Thx!

2 years ago Edited January 11, 2024

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Jeremy Macklefresh Daytona Beach, FL

They were not to help ful only called to tell you a name and the company but gave no information on plans or how they could help you in details. Kinda felt like they were seeing if they could make money of you in my experience did not have a good background of my needs or the help I or my family was looking for X

2 years ago

Reply from Americor

Thank you for sharing your experience, and we're sorry to hear that you didn't receive the level of support and information you were looking for. Your feedback is valuable, and we understand the importance of transparency and clear communication.

We apologize for any misunderstanding and the impression that your needs and your family's needs were not properly addressed. We aim to provide comprehensive information and support to our clients, and we regret that we fell short of your expectations. Please contact us at officeofthepresident@americor.com to go over any concenrs.

Your satisfaction and your family's financial well-being are our priorities, and we are committed to providing the support you need.

Thank you for sharing your concerns, and we look forward to making improvements in your experience.

-The Americor Team

Nov. 1st, 2023

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ken brimhall Ft. Pierce, FL

The overall introduction and taking care of all that went beautiful what I don't like is now I'm being hit by my creditors as a late payment and I've never been late before in my life that's my only objection

2 years ago

Reply from Americor

Thank you for sharing your feedback and your concerns about the late payments and their impact on your credit. We appreciate your patience and understanding as we navigate the complexities of the debt settlement process.

We understand that maintaining a positive credit history is important to you, and we take this concern seriously. In order to achieve favorable settlements with creditors, it is necessary for accounts to become delinquent, which can temporarily affect your credit score. However, this is a step in the negotiation process to work towards resolving your debt.

Our goal is to guide you through this process, ensuring you understand the implications and help you make informed decisions along the way. We encourage you to reach out to our customer service team at 866-333-8484 or via email at officeofthepresident@americor.com to discuss the specific details of your situation.

Your satisfaction and financial well-being are paramount to us, and we're dedicated to assisting you through this challenging process.

Thank you for sharing your concerns, and we look forward to addressing them.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Kevin Easterling

I like that my finances are getting paid off and all parties are happy. Would like the creditors to report the payoff so my scores will increase

2 years ago

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Cheryl Davis

Like how they take the time with you explaining your options. Letting you know what you need to do for as your creditors and payments.

2 years ago

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Bertha Yanez Los Angeles, CA

Every counseling was extremely knowledgeable that I worked with. I've been approved for credit 9 to pick settlement amputs.

2 years ago Edited January 12, 2024

Reply from Americor

Thank you for sharing your concerns about the costs associated with the debt settlement process. We want to address your questions and provide some clarity on the matter.

It's important to note that debt settlement can result in significant savings compared to paying the full outstanding balances on your debts. We negotiate with creditors to reduce the amount you owe, which can lead to substantial savings in the long run.

We apologize if this was not made entirely clear during the onboarding process, and we appreciate your feedback as it helps us improve our communication. Please contact us via email at officeofthepresident@americor.com.

Your satisfaction and financial well-being are our priorities, and we are dedicated to providing you with the information and support you need.

Thank you for sharing your concerns, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

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cynthia misius East Peoria, IL

Very happy so far. Everyone is very helpful and is willing to help you. They answered quickly and helped me solve a problem.

2 years ago Edited October 16, 2023

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James K Chaska, MN

I informed the representative that I'm overseas and because of the time zone difference, I'm usually asleep, but the company continues to call me. I even informed the representative, email is the best way to communicate with me, but clearly he didn't include that in my file cuz the company continues to call.

2 years ago Edited December 15, 2023

Reply from Americor

We apologize for the frustration you've experienced due to the slow response and ongoing notifications of missed payments. It's essential that you have a clear and efficient experience with your debt settlement program.

We take your concerns seriously and are committed to addressing them. To resolve this issue and ensure that your program is back on track, please reach out to our team at officeofthepresident@americor.com. They can assist in rectifying the situation, addressing any missed payments, and providing guidance on the way forward.

Your satisfaction is important to us, and we appreciate your patience as we work to improve the communication and support you receive from us. Thank you for bringing this to our attention, and we look forward to assisting you in resolving these issues.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Terry jackson Minneapolis, MN

I was very pleased with the assistance I got from Tahani.She walked me through the process and returned my calls when I had questions

2 years ago

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Marcia Miller GA

I believe it as a good company to work with however they never reach out to you and let you know what’s going on or where things are at.

2 years ago Edited January 22, 2024

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Gladys Romero Sandy Hook, CT

Great company! Customer service excellent help me with all my concerns regarding the account step by step, Thank you Americor

2 years ago Edited January 2, 2024

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Leslie Morris

I don’t see anything changing and didn’t know that I am being charged for every transaction when you guys are taking my money ACH why is there a charge when nothing changed or being done?

2 years ago

Reply from Americor

Thank you for sharing your concerns, and we appreciate your feedback. We understand your frustration about the charges and the perceived lack of progress.

We want to assure you that we're actively working on your behalf to negotiate with creditors and reduce your debt. The process can take time, and results may not be immediately apparent in the early stages. We encourage you to stay in contact with our customer service team, who can provide updates on the progress of your settlements and answer any questions you may have. You may also reach out with any questions or concerns via email at officeofthepresident@americor.com

We value your trust and are committed to improving your experience.

Thank you for your patience and for sharing your feedback.

-The Americor Team

Oct. 31st, 2023

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Debra Clarke Sacramento, CA

I don't think I like the way you do things. I can't pay you enough deposits to help me get my creditors paid because my income is so low. I'm afraid all my creditors will go into collections or worse because of the strange way you do things. I din't want that for myself.

2 years ago

Reply from Americor

We appreciate your honest feedback, and we're sorry to hear that our approach may not align with your financial situation and preferences. Your financial well-being is important, and we understand your concerns.

To address your specific concerns, we encourage you to discuss your financial situation and needs with our customer service team at 866-333-8484 or via email at officeofthepresident@americor.com.

Thank you for sharing your concerns, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Wambleyburger Dade City, FL

These folks were super helpful and worked very hard to make sure my accounts were settled satisfactorily. Highly recommended. A+.

2 years ago

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Loriann Martinez San Francisco, CA

Alittle frustrating all the late phone calls, but other than that has been a good experience so far.Customer service is great. Very helpful and knowledgeable.

2 years ago Edited October 10, 2023

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Timothy Forest, VA

The guy I was in contact with never text me back when I text him. I think his name was Trevor not sure and I want to cancel. He lied about my payments that I was paying to the credit companies and pressured me into signing with you all. So CANCEL my account with your company.

2 years ago

Reply from Americor

We're truly sorry to hear about your experience and the issues you've encountered with the individual you were in contact with. We take your concerns seriously, and we understand your decision to cancel your account.

Please accept our apologies for any communication issues and any discrepancies in payment information. Your satisfaction and trust are of the utmost importance to us, and we regret that your experience did not meet your expectations.

To expedite the cancellation process, we kindly ask you to contact our customer service team directly at 866-333-8484 or via email at officeofthepresident@americor.com. They will assist you in ensuring your account is canceled as quickly as possible and address any remaining concerns.

We appreciate your feedback, and we are committed to improving our services and addressing these issues to prevent similar situations in the future. If you have any further questions or need assistance, please do not hesitate to reach out to our customer service team.

Thank you for sharing your concerns.

-The Americor Team

Nov. 1st, 2023

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Maretta Reynolds Booneville, KY

The service has been very good and they have made alot of progress in a short period of time. It has relieved alot of stress for me

2 years ago Edited February 20, 2024

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Deborah Waterbury, CT

I love the way they let you know about everything and how sweet and kind every person I have spoken with has been more than helpful .

2 years ago

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John Hughes Washington, DC

Feel a little uninformed, not really getting answers to my calls/messages,or getting late responses. Plus don't understand why some of the debts aren't being paid even though there are enough funds available to pay them.

2 years ago

Reply from Americor

Thank you for sharing your concerns with us, and I want to express my sincere apologies for any frustration or confusion you've experienced. Your feedback is invaluable, and we take your comments seriously.

I'm sorry to hear that you feel uninformed and have not received timely responses to your calls and messages. This is not the level of service we aim to provide, and I assure you that we are actively working to address these communication issues.

We kindly request that you reach out at officeofthepresident@americor.com.

Your satisfaction is important to us, and we are committed to improving your experience with our service. Thank you for bringing these issues to our attention, and I appreciate your patience as we work to resolve them.

Sincerely,
Americor

Dec. 26th, 2023

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Tim Glendale, CA

Would like to contribute more towards this process, currently not possible. Looking forward to another settlement. Thank you

2 years ago

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Marchelle Hopson GA

I’m super appreciative for the Americor program & their representatives. They’re friendly & knowledgeable, also encouraging through the process.

2 years ago

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Chris Duffy

I have been with the company a little over a month, but so far Americor has allowed me to save money and provide excellent 24/7 support!

2 years ago

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Cindy M Ward Hemet, CA

I'm pretty content everyone have been very informative and letting me know what they were doing with my account thank you Americor

2 years ago Edited December 22, 2023

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Carl Rizzo Atlanta, GA

I Love Americor I already paid off 5 of 6 accounts . And I have to work on getting the last one paid off. I highly recommend Americor.

2 years ago Edited December 22, 2023

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Rhodes Hialeah, FL

When I signed up with them I was very happy but I soon find out this is pure garbage, I called to ask a question and was left on hold for 39 minutes and then they hanged up on me, I tried another day and was left on hold for almost an hour until I got tired of waiting and hanged up myself, tried a 3rd time when I finally was able to speak to someone and I cancelled my account with them, I can't deal with a company that when I have a question I can't call to get answers

2 years ago

Reply from Americor

I want to sincerely apologize for the frustrating experience you've had with our customer service, and I appreciate your honest feedback. It's disheartening to hear about the difficulties you encountered when trying to get assistance and the long wait times you endured.

I completely understand your frustration, and I want to assure you that your concerns are taken seriously. I'm truly sorry for the inconvenience and disappointment you've experienced with our service.

If there's anything specific you'd like to address or if you have further concerns, please feel free to share at officeofthepresident@americor.com. Your feedback is crucial in helping us identify areas for improvement, and we are committed to making the necessary changes to enhance your experience.

Thank you for bringing this to our attention, and I apologize for any inconvenience you've faced.

Sincerely,
Americor

Dec. 27th, 2023

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Birgit Grandview, MO

I could always connect to someone even when I had questions in the Facebook group. They were sure to get in touch with me to answer questions

2 years ago

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Leslie Berrien Springs, MI

I am very satisfied with americor they have done a great job for me I have no complaints things moved on quickly And they kept me informed

2 years ago

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Marybeth

This is by far the best and easiest debt place I have found. They are there for u anytime u have a question. I am very happy I went with them.

2 years ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. Your success story motivates us to continue providing exceptional service. Best regards, Americor

Sep. 25th, 2023

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Bruce Brownstein

I am proudly seven payments into my "restructuring program". So far, everything is quiet and smooth. For this, I am very pleased.

2 years ago Edited September 15, 2023

Reply from Americor

Dear, Bruce. Thank you so much for taking the time to write us such a kind review. You can always count on us to assist you! Best regards, Americor

Sep. 25th, 2023

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Prence

It helps people out during their troubled times. They basically explain it and are sympathetic. Americor is the way to go.

2 years ago

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Xavier

Very easy and flexible. They are very helpful and they had a solution to all my problems. Definitely choose AmeriCor. Everything is pretty smooth.

2 years ago

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Miguel Perez

Very good company l recommended they really do their job,they also work hard to make sure that you have what they offer you.

2 years ago Edited February 28, 2024

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Jill

The customer service guy I worked with was fantastic - he was easy to talk to, understanding, and he made it all make sense to me.

2 years ago

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Donna

I really, really liked working with Miles and Sophia. They are the nicest people I have talked to ever on the phone. Excellent service.

2 years ago

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Jonathan

They'll help you get out of debt. They worked with me well and it helped me out at the time. It's been positive and good.

2 years ago

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Irvin

The representative was very detailed, explaining everything that I needed to proceed. I would recommend it to anybody who needs the help.

2 years ago

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Ricardo

When you needed help, definitely contact americor. Every question that I had was answered thoroughly and I am satisfied.

2 years ago

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Frances

It was pleasant, smooth, and exceptionally fast. They were courteous, informative and gave me the information that I needed to proceed.

2 years ago

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Antoine

All my questions was explained and in detail and it really helped me with my decision to go ahead and and see if Americor can help me with my debt situation.

2 years ago

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Berta

They've been very helpful, answer all my questions, explain everything so clearly since the beginning. They show me how to do everything.

2 years ago