Name: Americor
Rating: 4.8

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Verified Customer

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Albert

Your company seems to be very knowledgeable and helpful. The lady that handled my case was very knowledgeable and very helpful. I haven’t had any issues.

2 years ago

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Verified Customer

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Jessica

From my initial conversation I thought there would be more support with the legal proceeding. I think they need to explain it more thoroughly. It does serve its purpose. They did wait to do my highest credit card and I don’t agree with how they went about it. There should be transparency.

2 years ago

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Verified Customer

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Andrea

Everything was explained and I think it happened as they said it would. They were very prompt. All my questions were answered. They are very transparent. It is a good company.

2 years ago

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Verified Customer

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Sarah

Customer service is very helpful with questions and stuff like that. I like how everything is laid out. Somethings didn’t happen and it is frustrating.

2 years ago

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Verified Customer

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Andrea

They've been very kind, patient, understanding and I'm older so I don't get a lot of stuff, I don't understand stuff so they've been right there with me explaining.

2 years ago

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Verified Customer

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Dominic

I really like the portal and they way they contact you, so I think it is going really well right now. They were really friendly, attentive and follow through all the time.

2 years ago

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Verified Customer

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Joseph

They could be more straight up with customers, that's all I can say. Get all the fine line to see what the company is all about. I was told that I had to contact the people myself through the portal or write letters to them to stop, that's not right that's not how it was explained. The gentleman said they would take care of everything, contacting everybody asked me if I had anything direct deposit they would stop all that and suddenly they called up and they said yeah I got one, is like oh you got to do that from our portal so I'm not too happy about that but we'll see how it goes.

2 years ago

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Verified Customer

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Stacie

They were very efficient with my needs and very willing to answer every question that I had and they kept in contact with me. Basically they've got everything covered.

2 years ago

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Verified Customer

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Josh

All my questions are answered in a clear and concise manner. The service is friendly. It seems to be a good deal. My payments are lower. The plan is pretty accessible.

2 years ago

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Verified Customer

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Anonymous

Americor people are nice on the phone, they try to help you as quick as possible. I am very happy with the service. It took about one year. It is a relief.

2 years ago

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Verified Customer

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Loretta

First contacted them right after I lost my husband and they were very helpful and seem concerned. There was a little bit of confusion when the process started.

2 years ago

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Verified Customer

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Remessu

Americor is a good company to get out of debt. You have nothing to lose. Customer service is nice. They call me if things aren't right. They help you upload information when they need it. They are doing good.

2 years ago

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Verified Customer

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Patricia

The process was explained. I knew what to expect. They answered my questions and they were understanding. It has been good. I would recommend them highly.

2 years ago

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Verified Customer

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David

The initial individual who I talked to was very kind and full of knowledge. I am not a computer guy so that wasn't my favorite part of the program but they very knowledgeable.

2 years ago

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Verified Customer

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Anonymous

Most of the time the service is very good. Sometimes there is a delay with returning a phone call but nothing harmful. I appreciate their good service. They are dependable.

2 years ago

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Verified Customer

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Tranette

They are quick in communicating and very diligent giving information. They could communicate with debt collectors a little quicker. Still the process has been fast.

2 years ago

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Verified Customer

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Rodney

Customer service wasn't always prompt and they weren't very clear about the large initial payment. I have gotten no confirmation from any of the creditors that they are satisfied with the payoff. I spent over a year working with them. It wasn't the rosy picture the salesperson painted. They should be more open how they distribute the money.

2 years ago

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Verified Customer

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Angela

They've always answered my questions and gave me feedback that I needed. I searched through quite a few debt relief companies and I think Americor was the best.

2 years ago

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Verified Customer

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Rosanna

They help me with what ever I need and it was pretty good. Everything went good for me, so I'm really happy. I appreciate all they did to help me out.

2 years ago

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Verified Customer

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Michelle

I am very satisfied. I am impressed with their customer service. Everything is the best. I am very pleased. It is a great company. They have helped me.

2 years ago

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Verified Customer

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Tabetha

For financial relief Americor is great. The representative I spoke with was very thorough and explained everything without me having to ask. I appreciated the way he talked to me. Sometimes it is like tag phone calls. I call them or they call me and it is just not the right time.

2 years ago

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Verified Customer

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Lamontez

Americor is really easy to work with. I have been able to get it settled with very little effort. They have settled everything to less than half of what I owe.

2 years ago

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Verified Customer

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Anonymous

It’s been easy. The lower interest at the end is awesome and everything else is fine. They did what they said they were going to and responded to every question.

2 years ago

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Verified Customer

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Richard

They are meeting my expectation with completion. Americor right now is very serviceable. They responded to every question that I had with an actionable answer.

2 years ago

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Verified Customer

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Jennifer

They were always incredibly responsive, always available it seems, and I wasn't left wondering about anything. I had a really good experience with them.

2 years ago

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Verified Customer

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Joseph

I've only been a costumer for like a week so I guess I'm not really the best judge. The guy I talked to and set it all up with was very nice and pretty easy to work with.

2 years ago

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Verified Customer

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Rick

Staff is very attentive and make sure you understand everything. They did a fantastic job. They checked in on me a few times to make sure they went in the right direction.

2 years ago

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Verified Customer

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Don

Americor is very capable. They did a good job for us. I hope they keep doing what they are doing. Support is very helpful. They are honest to work with.

2 years ago

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Verified Customer

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Maria

I talked with Jay and John and they were very pleasant and helpful and patient and informative and knowledgeable and helpful. It is easy to upload documents.

2 years ago

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Verified Customer

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Yousuf

They are very courteous. I like the service. I have confidence they can negotiate with the companies. I would definitely recommend them if someone asked.

2 years ago

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Verified Customer

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Anonymous

Sometimes it is difficult to get through to customer service. Make sure to ask all questions upfront. I sometimes have doubts but they accomplished what we set out to accomplish so it is all good.

2 years ago

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Verified Customer

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Ashley

They are always there when I need them. It doesn’t take them long to get back to me. Whatever I need is handled right away. It is simple. The process is quick.

2 years ago

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Verified Customer

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Laura

They only settled one until I got hold until they called me back a year later and then the settled the rest of them. The poeple I talked to were very nice.

2 years ago

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Verified Customer

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Jerome

They answer all the questions and it was really quick at getting things pushed through and done. They hit what they said it was going to do in a timely manner. I appreciate what they did for me.

2 years ago

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Verified Customer

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Bertha

I believe that's trustworthy. So far they have done a lot and reached out to me. The person that called me was very efficient very thorough however the date I'd set for my payment to come out all the sudden they were wrong and they took the payment before they were supposed to and it left my bank account overdrawn.

2 years ago

Reply from Americor

Bertha,

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Mar. 8th, 2022

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Verified Customer

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Cheryl

I know nothing about americor and they explained it all to me and offered their help if i needed more guidance pertaining to the process so they did very good.

2 years ago

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Verified Customer

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Jane Brownlee Fort Worth, TX

Americor was great to work with. They always answered my questions honestly and if I didn't understand, they explained it to me where I would understand.

2 years ago

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Verified Customer

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Kerry L Donovan Pittsburg, CA

You are, in effect, paying off your debt in 5-7 years with ZERO savings. On, say, $100,000 owed, they negotiate your debt by half ($50,000). They charge a flat fee of 25% of what you "saved". So, $25,000. Meanwhile, companies like Discover, they LEAVE ALONE and tell you NOT TO CONTACT them.... So for 18 months, you're accumulating 30% MORE in interest AND when they finally negotiate it down and add their fee, you've paid well over what the Discover debt started with. The lump sum "Loan" they offer in the end is at a rate equivalent to the rate the credit cards were that got you into this position in the first place..... However, they open their sales pitch with "Most people just get a personal loan with a much lower interest rate and pay our loan off." So, after 2 years or more of late/delinquent payments, credit score lower than you can imagine..... What bank in their right mind is going to give you a loan. They don't tell you any of that. The other is the "Make these monthly payments for 18 months and we then give you this loan...... 18 months go by, PERFECT payment record, "Sorry, you don't qualify for the loan." So, 32 MONTHS, and I finally qualify.... So, 18 months PLUS 14 months of compounded interest...... Feels good to pay $105,000 against $100,000 owed 6 years later and no credit..

2 years ago

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Verified Customer

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Eugenia Miller New York, NY

Superb customer support..choosing Americor is the absolute best decision I made concerning my debt relief.. I'm so satisfied with everything about Americor

2 years ago

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Verified Customer

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Betty

I haven't had a problem. It was very good because he sat and explained everything to us and send us all our paperwork and everything, he was very helpful. His name was Admir.

2 years ago

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Verified Customer

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Anonymous

I believe that most of what I've expected from the programs exceeded my expectations and the timing that was from all things that I didn't recognize what happened but for the most part I was pleased with the outcome.

2 years ago

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Verified Customer

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Sarah

All my questions are answered and everything is done quickly, in a timely manner. You can’t include anything under five hundred dollars. I have recommended them to friends.

2 years ago

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Verified Customer

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Deborah

It’s a good deal since they take care of negotiations. It does what it says it will. They are very pleasant and answer all your questions. They are very personable.

2 years ago

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Verified Customer

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Robert Alman Reames Holland, MI

Bait and switch. They advertise as a consolidation loan, you end up with a debt relief program. Was not exactly what I needed. I had good credit, and was making my payments. I needed a small loan in an attempt to improve the APR on my debt. That is not what I received. 2 stars because I did get a loan, however the terms are horrendous. The fees are hidden. The communication is not transparent. I was not really a good fit for this program. Now my credit is tanked, and I'm signed up for 36 payments. I will refinance, and pay this off immediately.

2 years ago

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Verified Customer

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Jacqueline Jordan Modesto, CA

The staff are extremely helpful and courteous. They have made the whole process very easy and stress free, and they have kept me up to date with all changes.

2 years ago

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Verified Customer

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Kitty

Very helpful and concise and in lane. They told me everything. They helped me choose the right option to achieve my goal. I trust them with all my information.

2 years ago

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Verified Customer

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Anonymous

I would recommend them. They were able to help me. They took of everything when I got a letter that I had to go to court. They were there for me when I reached out for them.

2 years ago

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Verified Customer

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Chris

They take the time and actually listen to me and one of the accounts I wanted to keep open and they were able get that resolved. So far it's been really good experience.

2 years ago

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Bobby

I want more direct contact about what is going on in the process. The gentleman that I talked to the first time was a very good guy and he helped me and so far everything has been good.

2 years ago

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Verified Customer

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Linda

Customer service was good because the person that I talked to was very open. Overall it was good they let me out against commitment with no problem and I appreciated that.

2 years ago