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Americor

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8.2

Overall Score

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Linette Maye Ithaca, NY

I’m really pleased with the woman who set up everything for me. She explained everything step by step so I could understand. I learned so much from her that I didn’t know. I was very grateful for her.

8 months ago

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Cecelia Torrance, CA

So far, so good. They stay in touch and are very helpful each time I need to contact them. I just started and have already gotten a settlement response from one of my creditors. It's a good feeling and motivates me to keep going. So stay tuned!

8 months ago

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Tim Lomita, CA

The person that I talked with about my financial situation was very knowledgeable about the program and process. Cedrick was able to answer all of my questions and help me to make the decision that I needed to make.

8 months ago

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Luis Yost

Working with Americor to resolve my debt, was the BEST decision I could made. The representatives were professional and friendly, and now my score is on its way up!! I highly recommend them!!!!!

8 months ago Edited March 25, 2024

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Brenda Mater\ Tulia, TX

Heather was awesome, easy to talk to and answered all my questions. If I ever need help again, definitely won't, will call her. She walked me thru everything and very patient with me.

8 months ago

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Baraa Barakat

I have been with this company three years and still with them. I have settled 4 accounts and I still have two. I recommend them. They are professional, knowledgeable, easy going and smooth.

8 months ago Edited February 23, 2024

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Brenda Pastrana Mesa, AZ

I have a good experience with Americor. Since the first contact and I spoke to Kyle he was friendly, knowledgeable and professional. I’m impressed with everybody that spoke. Thank you.

8 months ago

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Nancy Opera

I am so glad I picked Americor Debt Team to help me. I have been in the program for less then 3 mo. and I already have a settlement of 62% of what I owed! Thank you to a caring professional Team! Nancy O.

8 months ago Edited April 16, 2024

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angela hulitt Mobile, AL

I’m in for the long haul with paying off my debt due to a pending divorce I’m pleased with pending settlements just have to be in a mind frame of waiting hurry up and wait with paid in full

8 months ago

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Art La Cañada Flintridge, CA

I like the fact that they’re very detailed regarding payments and fees associated with the account given. I’m satisfied with the amount of attention that was given and how the process is moving forward.

8 months ago

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Andrew Verardo

All staff members have been welcoming and professional. All questions have been answered to my satisfaction, and their handling of my debts is strategic and communicated well.

8 months ago

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Doris

I feel that they listen and answer my questions which makes me reassured. I have no problem with how they encourage and help me to work toward the goal that has been set. I’m always able to get a person to interact with when needed. I am very grateful for their help and support during my hardship.

8 months ago

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Jenesia Girl Cleveland, OH

Trustworthy and they are honest when they state they will work with your credit card companies to settle your debt owed at an affordable rate. Americor allows you to pay off one credit card at a time

8 months ago

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Kanitta Yupamake Van Nuys, CA

Americor Reps are very polite and courteous. They made me feel easy and less worrisome. Even though I have to wait for a long time to get settlement from the creditors they are worth it.

8 months ago

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Art Bjoin Mooresville, NC

The representatives are all incredibly good at keeping me informed on my standings with my creditors and always letting me know what to do and they are very friendly and helpful.

8 months ago

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Ray Bailey

I did not like that mostly many of my accounts got charged off. But my credit score has allmost recovered. Is a good way to get out of debt and not totally destroy your credit for years.

8 months ago

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Thomas Magaha

Very satisfied so far. Kudos to whoever obtained my first settlement offer which lowered one of my balances due by approximately 60%! Also I am amazed at the superb communication. Thanks!

8 months ago Edited March 25, 2024

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L T Island Park, NY

I did not like that when I was chatting with the rep to enroll in this program that I was misled about what would happen if I was going to be sued by a creditor that was already in the settlement program. I was told that Americor would handle any legalities that arose & when it did, they reneged. I contacted Americor when I received a summonses & was told they are not lawyers or a legal firm...I resent being lied to just so your rep insured I would enroll & you get you fees... from the court regarding a creditor already in your program.

8 months ago

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Reply from Americor

Thank you for sharing your experience with us. We sincerely apologize for any confusion or frustration you've encountered regarding our communication about legal matters during the enrollment process.

At Americor, transparency and integrity are paramount to us, and it's disheartening to hear that you felt misled by our representative's assurances regarding legal proceedings involving creditors already in our settlement program. We understand the seriousness of your situation and the importance of accurate information in making informed decisions about your financial journey.

While Americor is not a legal firm, we strive to provide comprehensive support to our clients throughout the debt settlement process. We deeply regret any misunderstanding that occurred, and we're committed to addressing this issue promptly to ensure it doesn't happen again in the future.

Please know that we take your feedback seriously, and we're actively reviewing our communication protocols to prevent similar instances from happening. We kindly request that you reach out to us at officeofthepresident@americor.com to further research your concerns.

We value your trust in us and are dedicated to resolving this matter to your satisfaction. Please don't hesitate to reach out to us directly if you have any further concerns or questions. Your feedback helps us improve, and we're grateful for the opportunity to address your concerns.

Sincerely,
Americor

Feb. 16th, 2024

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Paulie P

Derek walked me through everything. He explained step by step so I could understand what would be happening. He saved my life, I didn't know how I was going to decrease my debt.

8 months ago

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Lalanyta Skinner Bonney Lake, WA

Excellent service knowledgeable of things walk-through everything with me. Step-by-step put me at ease. I would recommend anybody to use this service. I have used a service in the past, but this is beyond great.

8 months ago

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Jennifer McLeod

Had a big misunderstanding early on. They corrected it immediately and took care of things quickly and courteously. Signed up a couple of months ago and so far I’m having a good experience.

1 year ago

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Chad Burginger Cloquet, MN

Jessica was easy to work with. Easy processing. We where able to see the program and our information right at our computer as it was being explained.

1 year ago

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Charles

while I enjoy the accomplishments of Americor, the monthly fee is very high for someone living on social security. It would be nice if you reduce the fee since I only have one more card to be settled.

1 year ago

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M.G. Bumpus Janesville, WI

Things would've been much better off had I had dealt directly with the institutions. One of the institutions interest grew by more than $1000 because of the delay with no reduction with Americor's intervention. The fee charged - 29% - was either completely misunderstood or erroneously stated. Also there was a settlement offer of @$1400 from one of the institutions was not addressed a month prior to the final dealings and final cost for that debt was over $1800! I am most unhappy to put it kindly......

1 year ago

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Reply from Americor

We sincerely apologize for the dissatisfaction you've experienced and the misunderstandings that have arisen during your engagement with our service. It's essential that our clients have a clear understanding of the debt settlement process and that their expectations are met.

We are committed to resolving these issues and addressing your concerns. To do so, we encourage you to reach out to our Office of the President team immediately to discuss the specific problems you've encountered. We want to provide you with a clear explanation of any misunderstandings, rectify any discrepancies, and work on achieving the best resolution for your situation.

Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our services. Please contact us at officeofthepresident@americor.com at your earliest convenience, and we will do our best to address your concerns and find a solution that aligns with your expectations. Thank you for bringing this to our attention, and we look forward to assisting you in resolving these issues.

Sincerely,
Americor

Nov. 1st, 2023

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Molly Midtgard Kansas City, KS

We are very satisfied with our experience with Americor. Great service that helps you get out from under crippling debt. Would 100% recommend to friends and family!!!

1 year ago

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Martin

I haven't been with them very long, but from what I see, they're totally legit and they're working on my case really well. I'm passing along my thanks for what they're doing.

1 year ago

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Carol

I think it's a great company and I thank them for what they're doing. They have helped me cut down on the calls and everything and made my life a little bit better.

1 year ago

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Edwin

They seem to just take care of everything and get it done. They've been real polite and helpful. They're doing their job perfectly so far. It's been wonderful.

1 year ago

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Ladawn

The person that I did work with was very knowledgeable. She knew the answers right off the top of her head versus having to look things up. Just a pleasant experience.

1 year ago

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Cheryl

It was easy from the moment I talked to him, and that's how I like life. They're always available, they're efficient. I enjoyed their no-pressure recommendations.

1 year ago

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Alvaro

Do not hide anything. You have to talk clearly from the beginning because after I closed the deal with you guys, there were other fees that the advisor didn't mention to me at that time and that's not fair. You have to talk about all the fees involved in the transaction.

1 year ago

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Reply from Americor

We sincerely apologize for any confusion or lack of transparency regarding the fees associated with your agreement. It's important that you have a clear understanding of all the costs involved from the very beginning, and we take your feedback seriously.

To address this issue and ensure that you have a comprehensive understanding of the fees, we encourage you to reach out to our Office of the President team at officeofthepresident@americor.com. They will provide you with a breakdown of all the fees associated with your program and answer any questions you may have.

We value your satisfaction and are committed to addressing your concerns and providing the support you need. Thank you for bringing this to our attention, and we look forward to assisting you in understanding the fees involved in your program and ensuring that you have the clarity you deserve.

Sincerely,
Americor

Nov. 1st, 2023

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David

They're a really good company to go with. It's just so hard to get in touch with them. They were very respectful. The people that works for them are very trustworthy. They haven't got the stuff taken care of yet.

1 year ago

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Tyrone

They were very informative to me, contacting me with everything I need to know. Make sure you are aware that when you put your creditors in this portal that your credit score will plummet and you have to rebuild that.

1 year ago

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Crystal

The consultants answered all my questions and helped me and really made me feel comfortable with the decision I made. And it was just really comforting.

1 year ago

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Belinda TX

They took care of everything. I didn't have to worry about anything but the aggravating phone calls. When everything was done that ended too thank you

1 year ago Edited January 10, 2024

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Samantha Gerhardt Wentzville, MO

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1 year ago

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Jonathan Kun

First impression I was pretty nervous but after 7 month into the program I got all my debt settled and now switched to credit9 to get my credit up right away!

1 year ago

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Jodie Kepner Winder, GA

I like that your customer service representatives are very knowledgeable and know how to problem solve very polite very friendly. I have no complaints

1 year ago

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Karen Metcalf Saint Charles, MO

I can look on the app and see which creditors are receiving payments and what Americor has saved me. They have saved me a ton of money and I am very happy that I found them!

1 year ago

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Melinda Yucca Valley, CA

I really like that Americor works with you to get the lowest amount for your debts. They allow you to deposit more than the recommended amount, for each month, to pay everything sooner.

1 year ago

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Teresa Beatrice, NE

They was willing too try to.work with me and couldn't but they explained why & I understand that but we have a better understanding mow of what we can do

1 year ago Edited December 21, 2023

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Timothy Kaestner TX

Everyone that I have spoken to has been very supportive friendly and knowledgeable About seeing me through these difficult situations I appreciate Americor staff

1 year ago

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Christina

Americor is the best. I think I made the right decision to join them and help me with my debt. Been in the program since March and one settlement so far and three more to go

1 year ago Edited November 28, 2023

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Gwen Britt Lincoln, AR

They are very helpful,and answer ,and explain everything that needed to be done for me.I would for sure recommend Americor to anyone who needs help with their Debt.

1 year ago

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Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Alice Wells, MN

Americor helps me put all my credit cards together and make payments as one. But it seems they can't work on certain ones when requested. It seems they can work on the first come basis.

1 year ago

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Reply from Americor

Thank you for the stellar review, Alice. The Americor family will always be glad to assist you. Best regards, Americor

Sep. 25th, 2023

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Kathleen M. Fritsch Milwaukee, WI

Everything seems to be ok. I wish there was more communication during this initial stage. I'm very nervous about all of the collection calls and not one about the start of negotiations on my accounts. I even sent in an extra payment to get things going faster.

1 year ago Edited January 10, 2024

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Reply from Americor

We appreciate you taking the time to share your feedback with us. Your satisfaction and peace of mind are of utmost importance to us, and we regret to hear that you've experienced a lack of communication during this initial stage of your journey with us.

We understand how unsettling it can be to deal with collection calls and uncertainties about the progress of negotiations on your accounts. Please know that we are committed to keeping you informed every step of the way and ensuring that you are fully aware of the progress and status of your accounts. Rest assured, we will take your feedback seriously and work diligently to improve our communication processes moving forward.

In the meantime, we invite you to reach out to us directly at Officeofthepresident@americor.com at your earliest convenience. We would be more than happy to discuss your concerns in more detail and explore potential solutions together to address any issues you may be facing.

Thank you for bringing this matter to our attention. Your feedback is invaluable to us as we strive to provide the best possible service to all of our clients. We look forward to the opportunity to make things right and restore your confidence in our services.

Kind regards,

Americor

May. 3rd, 2024

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Barney Honolulu, HI

I liked the thorough explanation of the program and step by step guidance, by my counselor, setting up my account and beginning my journey of becoming debt free.

1 year ago

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Jose

Everyone has been very helpful in taking the time to explain everything in detail and answer all my questions. I feel confident things are going to work out.

1 year ago

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Geraldine

They gave me the answers that I was looking for and I appreciate what they've done. Americor is a good company. The people were very attentive, they explained everything.

1 year ago

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Anonymous

They were knowledgeable and answered my questions quickly and didn't give me the runaround. Americor is great. I go with them again if I had to. I'm very happy with the service.

1 year ago