Name: Americor
Rating: 4.9

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Verified Customer

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MaryJane

My experience has been great. At one point it wasn't so good, but now it's caught up and they are awesome and help me. I would advise people to go to Americor.

3 years ago

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Verified Customer

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Roger

Sometimes it was confusing talking to them and I think they should advertise better. I think they need more explanation as far as borrowing the money. I had no idea that I was going to be paying when I was going to pay so I kind of went ahead and paid the account out I didn't stay long. My experience has been ok.

3 years ago

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Verified Customer

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Judy Gray Pompano Beach, FL

The intake was process was greatly flawed. When the customer service representative took my information, I made it very clear that I wanted my wife's information and debt consolidated with mine. The woman on the phone claimed she needed my information first, and then would collect my wife's data. She never did, and then tried to create a separate account so she would receive credit for two accounts. Unfortunately, my wife's debts were too minimal to qualify for the plan. That left her with her own debt, which isn't what I requested.

3 years ago

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Verified Customer

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Peter Carlberg Harrisville, NH

Communication has been excellent in every step. This is a difficult time in life and it seems like Americor cares about the people in their program. So far.. Thank you

3 years ago

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Verified Customer

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Gaby Juarez Long Beach, CA

Important details of the program were not fully disclosed completely. There were some surprises throughout the process. Overall, the program is working even though we had a few hiccups.

3 years ago Edited January 10, 2024

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Dave Fort White, FL

Because I just started with this company and have not experienced anything except a lot of confusion with calls/emails/text needing information that had already been submitted. And the changing of contract I dropped one creditor, but not reflected on my account online.

3 years ago

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Verified Customer

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Cliff

They were able to settle for a pretty low amount and they got it resolved a lot faster than what I previously anticipated. It all went pretty smoothly. It's been good.

3 years ago

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Nodira

I trusted them and later I found out that they weren't able to negotiate and take over my medical debt and it started a legal issue. They're always up to help but sometimes it's so hard to reach them. I have to leave them a text messages or a voicemail in the office. They actually helped me out but not completely.

3 years ago

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Verified Customer

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Jessie

So patient and kind and knowledgeable and took the time with me and kind of walked talked me through everything. Roxana has been my little counselor the whole time.

3 years ago

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Verified Customer

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Susan

Don't hesitate just do it. Everytime I've ever had to contact customer service they answer back within an hour or so and they always call me through anything that I need and I've always solved my problems.

3 years ago

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Colleen

If I ever didn't understand something, they explained it to me well. They allow you to check on what's been done. My experience has been very interesting. I'm very satisfied right now. I would tell people to try Americor.

3 years ago

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Verified Customer

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John

They're very polite, they helped me out with what I needed and answered all my questions early. I'm a new customer but so far my experience has been good. So far I have good feelings about the program.

3 years ago

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Verified Customer

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Nicola

They told me what was gonna happen and they walked through the process and it was easy to understand. It's pretty straightforward. Just give it a try and just give it a try.

3 years ago

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Verified Customer

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Anandh

My experience with the Americor has been very good. I had a client advocate for me. Make sure you understand how they're going to begin with the different creditors

3 years ago

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Marya

The app was self explanatory and easy and accessible. It was a lot easier compared to some other ones I've tried. Customer service didn't help completely when I called one time.

3 years ago

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Verified Customer

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Zilma Jacob

has helpped me get stuff 2gether and start to get on the right track. Cut down what i was spending out in bills a month which helped a ton being on a fixed income with a lil one.

3 years ago

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Verified Customer

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Tina Overstreet Lynchburg, VA

Alot of support from phone calls to emails and Facebook. I'm still at the beginning stages and I find that the Facebook group helps with anxiety and questions.

3 years ago

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Verified Customer

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Armando Contreras San Antonio, TX

My experience with Americor has been great. They always responded to my questions, they are respectful, responsible, considerate and very professional.

3 years ago

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Verified Customer

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Kuneka

I've just started and so far the process has been good. The rep took time to explain and break things down for me. Make sure you know what you're signing up for.

3 years ago

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Verified Customer

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Dena

Daniel was very good with helping finding me a lower rate payment versus the money and spending now pay my credit card. Give it a chance. Really it's been really good.

3 years ago

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Verified Customer

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Luis

The representative that I was handling my situation was professional, she was very to the point not aggressive. She was knowledgeable and she was also listening. It has been good. Pretty helpful.

3 years ago

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Verified Customer

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Roger

It's been really great actually. They were with us all the time, calling or emailing and they were always right there to answer us back. They were great with us.

3 years ago

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Verified Customer

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Victoria

I didn't understand the process of me having to do a lot of paperwork. Ask all the questions upfront because I have a question I need to ask. It would have been nice to be notified about how much I would need to do on my end.

3 years ago

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Verified Customer

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Will

I recommend americor. They were very courteous and professional and explained everything very throughly. They helped me. I'm happy with the experience.

3 years ago

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Verified Customer

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Brooke

Everything has been pretty much flawless. It's been pretty easy working with them and they're very communicative and have helped me with my debt consolidation.

3 years ago

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Verified Customer

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Juanita

Give Americor a try. I spoke with Stephanie and she explained everything clearly and she kept me up to date on what was going on. It's been really good.

3 years ago

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Verified Customer

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Angela Johnson Charlotte, NC

All staff I encountered were courteous, exemplified very professional Knowledge and concern for situation and a willingness to offer solutions to my problem.

3 years ago

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Verified Customer

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Michael

We had issues doing electronic signing the other day in but outside from that everything is very seamless, easy, and straightforward. I was satisfied.

3 years ago

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Verified Customer

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Corbin

I think Americor did a good job. Every time I call they always get my questions answered or email me. It takes a bit, but it's reasonable. Very friendly.

3 years ago

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Verified Customer

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David

The representative I worked with was really in depth with everything he was doing. He made sure I understood to the full extent. They could just be a bit more prompt with phone appointments.

3 years ago

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Verified Customer

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Shannon

If you're in debt and you can't get out of it I would definitely give Americor a try because it's pretty easy to do. They've called to check in and answered my questions, so far so good.

3 years ago

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Verified Customer

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Dakota

They answered all my questions and made it clear what I needed to do to finish the process. My experience with them has been good so far, they were very helpful.

3 years ago

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Verified Customer

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Martin

Every time you call, there is a person who answers pretty quickly. Good communication. The lady spoke in Spanish, which was better for me. Everything was fine.

3 years ago

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Verified Customer

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Lynn Garcia San Pedro, CA

AMERICOR Keeps me updated. On everything that is going on with my account. I will get emails asking to have question. Feel free to call . Very friendly and helpful

3 years ago

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Verified Customer

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Phirum Em Rosemead, CA

I got help with my debts (solution) from start to sign. Americor called me and follow up with me, they made me feel like there're here to help me to the end

3 years ago

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Verified Customer

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Elizabeth

Get as much detail and upfront information as possible before committing. I've gotten my questions answered quickly. It can be annoying to talk to a different representative each time you call in instead of having an assigned rep. Overall it's been good, not great, but I would use the word good.

3 years ago

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Verified Customer

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H.

With the initial call, you're very much encouraged to sign up for the program. Afterwards, I considered my options and decided not to go that route. And cancelling was extremely difficult. Multiple times, I had to call in and tell them I didn't want to do this

3 years ago

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Verified Customer

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Austin

Americor is taking a lot of stress out of my life. Everyone I talked to was really welcoming and understanding and ready to talk. They're so easy to work with.

3 years ago

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Valarie

I haven't had any problems and I'm just getting started. They have been very understanding and knowledgeable. I think it's a great service. They are very helpful and they always answer and get back to you.

3 years ago

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Verified Customer

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Alejandro

I'd recommend Americor. They are really helpful people. It's a very good experience, there is detail on every single process and I'm really happy with them.

3 years ago

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Gerald

They are quick and answered all my questions and I figure this is the right fit. Been pretty easy gotten out of three of the credit reports to just one and a lower rate on one.

3 years ago

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Verified Customer

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Jeffery

It's been pretty painless and easy to do and it works. They are proactive and give options and get everything.They have done everything they promised to do.

3 years ago

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Tamera

It just takes a while to get in touch with someone but when they do answer questions. The person I was working when closing was helpful, they answered our questions and explained every step of the process for us clearly.

3 years ago

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Verified Customer

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Jesse

It's been great, it's a reliever, it takes a lot of stress off you. They are great people, it was the best thing we've ever done. So far we've been satisfied with everything.

3 years ago

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Verified Customer

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Stacey

They're a really good company and they really helped me out. Anytime I emailed them or left a message they got back with me very quickly. It's been really nice.

3 years ago

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James

They have been very good and responsive when I have questions. Americor does a very nice job and if you really go for it. I really just appreciate the program itself.

3 years ago

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Debra Mitchell Grand Prairie, TX

The customer Svc was top notch, the communication was there, I didn't have to wonder and when I did they were available to answer any questions I had

3 years ago

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Verified Customer

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Donald Harris Fort Worth, TX

I feel y'all take to long to start your end of the agreement. I gave you everything in a timely manner and y'all have yet to make a payment to any of my accounts. Getting out of debt should not kill my credit the way it has. Wish I would have done it on my own

3 years ago

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Verified Customer

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Brenda

They're started taking my money out already and now I don't understand why. They were supposed to call yesterday and I've never gotten a return call. I would recommend you make sure to understand what they do before you get invested in it

3 years ago

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Gregory

When I talked to an online representative yesterday they said they were going to send me a letter but they didn't get it so I can assign another one now. Other than that it's been really good.

3 years ago