Name: Americor
Rating: 4.9

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Verified Customer

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Adriana ruiz Oxnard, CA

They made it super easy and helpful the process seem a little confuse but they guide me and explain it that made it super easy! Very convenient and understandable

3 years ago

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Harriett Lamm Magna, UT

I have only been in contact with 1 person and that was the day I signed up I had no emails or phone calls to address any questions or concerns I may have just one email saying I needed to provide documents but didn't say what documents I sincerely hope this is not a scam

3 years ago

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Jackson Moore Blandinsville, IL

Great company to work with. Was not sure about a company like this but every single step of the way they explained how everything would work and what to expect.

3 years ago

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Deborah Fowler Carencro, LA

Stan was very helpful and reassured me me that he would answer any questions I may have. Also I didn't have to worry about creditors that he would take care of them.

3 years ago

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Jenfry martinez Racine, WI

Great experience with Casandra good. She explained to me all my questions clearly, thank you again Casandra and I'll come back to you guys company with no hesitation.

3 years ago

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Jhirmack

Pretty easy process, if I had any questions they answered. They actually kept me posted throughout the whole way, they were pretty fast about it and answered any questions.

3 years ago

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Lorenzo

Good communication, has been on point. Negotiation process is good. They have a lot of advice, they are responsive and user friendly. Pretty easy to use.

3 years ago

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Lori

They've been very supportive. I'm getting a lot of emails and a lot of messages. I'm very nervous about what's to come, but I do feel like a miracle is here for me.

3 years ago

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IMAGEAN SCHOENY Cincinnati, OH

Very easy to work with very understanding and easily works within a budget that fits your payroll so that you can still pay your other bills and be so stressed out

3 years ago

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Gwen Payne Siler City, NC

Just the first few phone calls they have made me feel comfortable with my decisions toward my financial future and I already feel confident i will get to where i need and want to be...

3 years ago

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Robert L Rudy Tooele, UT

i still have credit cards showing past due fees Sam's club, Chase, and one other card, did not see balance going down from you negotiation like Upstart credit card loan. i have been very busy at work have not had time to see if i can access what you have done if i can please e-mail me the info how i can watch what you are doing. thank you

3 years ago

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Ashley

The guy that I was talking to walked me through every step of everything. Explained everything to me, got my portal set up, it was just customer service through and through.

3 years ago

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Martha

The woman that helped me and got me to enlist in the program was very nice and cooperative because I had problems with my computer and she was very patient and she answered all my questions.

3 years ago

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Sarah

Highly professional. My situation was addressed professionally and in a timely fashion. Investigate and try to get all the information you can and then act on it.

3 years ago

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Anonymous

The guy I talked to was really professional with that he had to say, and he could run the whole business. But when I got to talk to the second one, he gave me some negative input, about how they can't make me go to the court nowadays, all my bills and I just wasn't very pleased. I believe his name is Rick.

3 years ago

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T.

They didn't leave me with enough information on how it works. I thought they were gonna do a settlement now and just take money out of my account for it, but now they're taking money out of my account and I'm still paying to settle and I don't understand. I need to actually get out of it.

3 years ago

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Robert

From the very beginning when I talked with them, they explained to me much of my questions that I had they answered. Everything was explained and I signed up from there.

3 years ago

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Curtis

It's been great. They explained everything and broke down how the process works and how the company works in general to getting things resolved. It was a great experience.

3 years ago

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Pearce

It's been okay. People have been willing to help at any given moment. I get a lot more phone calls than I think are necessary. I don't have a deep understanding as to how the how the company works I guess. They did explain it to me, but I don't really understand how that works. I think there could be more transparency.

3 years ago

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Earl Hinson Akron, OH

Stay away from Americor they don't have your best interest at heart only there own,it's about making them money under the disguise of supposedly helping you get debt,they have hidden fees which they don't up front and they don't return phone calls,they making you feel like they are on your side but they are not, specifically if they put you in touch with their loan company Credit9, you will end up paying more money with there 27% interest rate on there loans which means you will be paying more money then if you where to just pay your creditors on your own take it from me I owned over $17,000 to my creditors and with their 27% interest rate I'll end up paying over $32,000 for the next 60 months,so please don't get involved with either company stay away

3 years ago Edited January 10, 2024

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Angeline

It's been swell. My rep was friendly and he took the time to explain the Americor way of doing things so that I can understand making the decision to go ahead and be a member.

3 years ago

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Steven

Americor is a record company. I got all my questions answered, my text messages were received and responded too, cellphone calls taking questions answered.

3 years ago

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Brittany

The best experience I've had. They've explain everything to me in depth. They're just nice people overall I haven't had anybody rude. It's been great communication.

3 years ago

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Alicia

They've been very pleasant and kind and patient and knowledgeable to answer my questions. They said they were going to reach out to me and they've kept their word

3 years ago

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gary sloan Greer, SC

Explain so that I could understand. They were concerned and considerate. They listened to me carefully. They looked to see what program would my situation fit in.

3 years ago

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Charlotte Azbell Nelsonville, OH

Very informative in terms of the process and what to expect. I didn't feel like I was being "sold " on anything. And the team is available when I have questions.

3 years ago

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Saving Ven Villa Rica, GA

So far, they've been sending me emails for tips and things like that, keeping communication, I believe in good communication when doing business. I appreciate that.

3 years ago

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GLENN L BARBEE Liverpool, NY

They have explained the process well but I'm not far enough to see if it works.I'm very nervous about the calls and my credit taking a dip but I'm going to trust the process.

3 years ago

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Stanley Merideth Paducah, KY

So far I have had an excellent experience with customer service and explanation of process. But, I will score a five if my debts get resolved efficiently to avoid confrontation with creditors.

3 years ago

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Ellen Lukens Midland, MI

Just started. So far things have gone smoothly. However, the 'welcome call' I was supposed to get was horrible. An automated system called me and when the person picked up, I had to go through the verification process. Then they asked why I called. That's a horrible process.

3 years ago

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Arthur Lailer South Portland, ME

Americor seemed like a company that could help me out of my debt situation and gave me the reassurance that the program I was entering would help me.

3 years ago

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Janet I Fuentes Kahului, HI

I keep asking for info and get no response, i was told i would receive letters to send to creditors and have never received them when ask abount them through e mails i get no reply

3 years ago

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Vincent

It's been very good. Very thourough in answering questions and helping me understand what I'm doing. I have some trouble signing on to my Americor on my phone.

3 years ago

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Verified Customer

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Joseph Sharpe Suffolk, VA

FANTASTIC WEBSITE. EXCELLENT CUSTOMER SERVICE. VERY PROFESSIONAL REPRESENTATIVES THAT ARE EXTREMELY HELPFUL, PATIENT, FRIENDLY AND EFFICIENT. THANK YOU!!!!

3 years ago

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Luis Gomez Pharr, TX

I have just started working with Americor on debt consolidation. So far the company explained the process and has responded quickly to my questions.

3 years ago

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Marsha Gibbs Galion, OH

Client Advocate Jennifer V has been extremely helpful and reassuring during this difficult time. She's been very patient and helpful. Outstanding performance. Thank you!

3 years ago

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Arthur Mack Spring, TX

Interactions I have had with Americor personnel have been knowledgeable, professional, and respectful. Communication is eady, by phone, text, and email.

3 years ago

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Victoria Mutschler Williamston, NC

Excellent customer service. Never had an issue with anything. Followed the plain that was given to us and we were able to stay on track, so we could transfer to Credit 9.

3 years ago

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Samuel Spears Beardstown, IL

Because I just started with them and I'm waiting to see if anything changes I have been receiving a lot of calls from the different companies that I put on the listing for them to help me with

3 years ago

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Kim sprowls Akron, OH

It was a much harder process than I originally thought it was going to be. They did keep in contact with me every month to let me know what was going on. In the end I still have the same if not more debt than I originally started with. I'm just paying someone else.

3 years ago

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Donovan

Don't be skeptical, always call and ask questions and make the right choice based on you and your needs. The rep I talked to was pretty easy to talk to and she communicated to let me know exactly how the program will go. Everything was smooth.

3 years ago

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Ambria Birmingham, AL

Americor really helped me with my credit card debt but they csn be a little pushy and impatient when they want an answer to a particular course of action concerning debt settlements

3 years ago

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Annie Nettles Florence, SC

It's been two months that I've been in the program but I haven't heard from Americor if they are talking to my creditors, I'm a little scared and getting calls and emails, text messages that payments are late. I can't rate any higher until I can visually see that my agent is working on my creditors.

3 years ago

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Jason Brooks Beacon, NY

In the beginning things were going good, my rep Chris was very knowledgeable and helpful. Once I reviewed the documents, I realized I could probably handle things myself instead of using americor at this time. So I submitted my cancellation request and I received a call from Chris the same sales rep but this time he was definitely rude, he felt like this was a personal shot at him that I wanted to cancel my agreement, very argumentative and defensive. He was over talking me wouldn't let me speak just overall trashy, unpleasant, and unprofessional performance. At the time I was at working myself and we were slammed, and for me to step away to even answer the phone call was already me being nice because me and him spoke, but if I know it was going to be a disrespectful aggressive person on the other side of the phone I would've proceeded with working. In the beginning I wanted to try americor maybe later in the year if my new plan didn't work out but now I WILL NEVER USE AMERICOR NOR WILL I EVER RECOMMEND ANYONE ELSE!

3 years ago

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Michele

So far I'm not real happy because they quoted me a monthly price and it's a big difference compared to what it will actually be. I just got an email today saying I'm going to be paying about double what they told me on the phone when I signed up with them.

3 years ago

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Cynthia A Anouar Edmond, OK

Easy to understand and very helpful. Love the videos for explaining the process. Being able to work on my dept and start planning for a better future.

3 years ago

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Helene Ginsburg Deerfield Beach, FL

Roy Perez, Credit 9 Loan Rep, worked well and hard with me to obtain lower rate for payback in 3yrs at a lower interest rate than what I was paying.

3 years ago

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Clarissa

The lady I spoke to was very nice and very sweet. The man I spoke to had a bit of an attitude. Overall experience has been great. Americor is a great company.

3 years ago

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Aoon

Not the worst and not the best. I wish the procedure of how things would work was laid out clearer. I wish our experience with them was a little better. They were not completely honest about the program. They should be more upfront about things.

3 years ago

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Kim

I haven't had any issues with trust. Very nice and professional. My experience with Americor has been very pleasant. I would definitely recommend Americor to someone.

3 years ago