Name: Americor
Rating: 4.9

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Verified Customer

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Christina

Americor is the best. I think I made the right decision to join them and help me with my debt. Been in the program since March and one settlement so far and three more to go

1 year ago Edited November 28, 2023

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Gwen Britt Lincoln, AR

They are very helpful,and answer ,and explain everything that needed to be done for me.I would for sure recommend Americor to anyone who needs help with their Debt.

1 year ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Alice Wells, MN

Americor helps me put all my credit cards together and make payments as one. But it seems they can't work on certain ones when requested. It seems they can work on the first come basis.

1 year ago

Reply from Americor

Thank you for the stellar review, Alice. The Americor family will always be glad to assist you. Best regards, Americor

Sep. 25th, 2023

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Kathleen M. Fritsch Milwaukee, WI

Everything seems to be ok. I wish there was more communication during this initial stage. I'm very nervous about all of the collection calls and not one about the start of negotiations on my accounts. I even sent in an extra payment to get things going faster.

1 year ago Edited January 10, 2024

Reply from Americor

We appreciate you taking the time to share your feedback with us. Your satisfaction and peace of mind are of utmost importance to us, and we regret to hear that you've experienced a lack of communication during this initial stage of your journey with us.

We understand how unsettling it can be to deal with collection calls and uncertainties about the progress of negotiations on your accounts. Please know that we are committed to keeping you informed every step of the way and ensuring that you are fully aware of the progress and status of your accounts. Rest assured, we will take your feedback seriously and work diligently to improve our communication processes moving forward.

In the meantime, we invite you to reach out to us directly at Officeofthepresident@americor.com at your earliest convenience. We would be more than happy to discuss your concerns in more detail and explore potential solutions together to address any issues you may be facing.

Thank you for bringing this matter to our attention. Your feedback is invaluable to us as we strive to provide the best possible service to all of our clients. We look forward to the opportunity to make things right and restore your confidence in our services.

Kind regards,

Americor

May. 3rd, 2024

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Barney Honolulu, HI

I liked the thorough explanation of the program and step by step guidance, by my counselor, setting up my account and beginning my journey of becoming debt free.

1 year ago

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Jose

Everyone has been very helpful in taking the time to explain everything in detail and answer all my questions. I feel confident things are going to work out.

1 year ago

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Anonymous

They were knowledgeable and answered my questions quickly and didn't give me the runaround. Americor is great. I go with them again if I had to. I'm very happy with the service.

1 year ago

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Geraldine

They gave me the answers that I was looking for and I appreciate what they've done. Americor is a good company. The people were very attentive, they explained everything.

1 year ago

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Michelle

They've been very helpful getting me through my program. They were good. They are always available when I've called for questions. It's a great program.

1 year ago

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Anonymous

They're very attentive, responsive and very knowledgeable and and help you out with any questions you have. So far it's been great, very easy to use and set up.

1 year ago

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R.

I haven't been able to get return calls from the guy that set me up. He said, you know, call him anytime if I have any problems. And I've called him twice and I still haven't heard back from him. I had problems navigating the portal and getting new bills in there.

1 year ago

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Edward

They knew what they were talking about. They spoke directly. They told me what they were going to do. They are very professional and I like the way they carry the business.

1 year ago

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Scott

Everybody has been extremely understanding, explained everything extremely well, and seemed to really care about what they were talking about and trying to help me.

1 year ago

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George

Keep doing what you're doing. I like that they keep me on point the next move. So that's good. That's good communication and good, valuable skills. Real professional.

1 year ago

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Mary Zak Canton, MI

The process was very simple and quick. The consultant that helped me was very reassuring and knowledgeable. America has really helped me at a time of great stress.

1 year ago

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Karen Griffin Shelbyville, TN

My debt relief consultant was amazing she helped me understand everything and the impact of not working with them was having on me I feel so much less stress now

1 year ago

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Linda Aleshire Newport News, VA

It feels so good to be relieved from debt. American helped me accomplish it. They were up front and honest with me. They kept me updated with each transaction.

1 year ago

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Darlene Dry Ridge, KY

Everyone is nice to me, there trying to get things taken care of for me and I understand all off that. And Im trying io be very patient with this till it all gets started. Lol so just be patient every thing will be fine.

1 year ago

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Joy Reid Augusta, GA

They worked hard for me and kept me well informed about activity until my settlement was completed. I was very happy with how they handled everything.

2 years ago Edited January 10, 2024

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Breanne Handwerker Bellmore, NY

They did a great job initially, but they have been trying to contact me to complete my onboarding but only contact me at hours I am working and cannot answer, and when I call back no one answers.

2 years ago

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James C Jackson Waynesboro, VA

Still to early to really give a fair rating . Just getting started, but since far everyone seems to answer all my concerns. I believe that they will treat me right and get me back on track with my financial freedom. So far, so good.

2 years ago

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Anne Parker Post Falls, ID

I felt genuine care in discussing my situation. At no time was I made to feel embarassed or ashamed. I truly appreciate the assistance that was provided.

2 years ago

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Loretta Nash Oklahoma City, OK

I talked to Alex P on Nov 9. He promised to touch bases with me on Nnov 11. I have yet to hear from him. I called caz I needed help and he promised me help. He did tell me I had to keep calling him and to this day have not talked to him till I initiated the call on Nov 9

2 years ago

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Andre

It's still early on for me, but so far has been great. Everybody I spoke with was very helpful, very friendly, and able to answer the questions that that satisfy my curiosity.

2 years ago

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Crystal

Even when I asked them questions more than once, they didn't feel irritated and just answered them. Very helpful and knowledgable. They're very responsive.

2 years ago

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Anonymous

Amir, who I am working with is just excellent. He was very knowledgeable. He had all the answers that I needed. And he had a way of simplifying stuff.

2 years ago

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Neil

They're pretty thorough and they seem pretty honest. They take their time explaining everything. They walked me through everything step by step. I'm pretty pleased with it.

2 years ago

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Jeanette

The representative was very nice. He gave me his contact so if I have any questions I could get in contact with him. His name is Alex. He was a good representative.

2 years ago

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Chad

They did alright on part of it, but they didn't listen to me and take my advice since it was my stuff. They just weren't very helpful and most people I talked to weren't very knowledgeable. They always had to send me to somebody else. It ended up being a circus show every time that I tried to call and ask questions.

2 years ago

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Rebecca Decatur, IL

My staff person Dani G is great to work with! However I kept getting emails and texts about more info needed even though she said they had everything.

2 years ago

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Dale

They're very honest about what they say and do and they're right there when you need them. When you need a question answered, they're right there to answer for you.

2 years ago

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Kelsey

I had Mr. M. and he was amazing. He broke everything down one step at a time, went through everything with me. I was on the phone for two hours, but I literally knew everything that was happening.

2 years ago

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T.

Some people were very knowledgeable, you could tell they had a lot of experience and they were super helpful. And then others, while they wanted to be really helpful and they were, they were nice, they just weren't as trained as the others, I think.

2 years ago

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Belinda

I would definitely recommend them and look into them because so far so good and I feel comfortable and confident that they'll help me fix my credit score and get out of debt.

2 years ago

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Martha

I always got quick responses. I never had to wait 24 hours, I think it had to be the same day response. It's been excellent. No complaints, better than what I expected.

2 years ago

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Dennis

If you're looking for an easy way to get rid of your debt, I'll call Americor because they are very friendly, educating, and excited about what they do.

2 years ago

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Jasmine

It's been great. They're super informative and they always answer the questions quickly. I don't have to wait online if I call them that's actually been really awesome.

2 years ago

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Adriana ruiz Oxnard, CA

They made it super easy and helpful the process seem a little confuse but they guide me and explain it that made it super easy! Very convenient and understandable

2 years ago

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Harriett Lamm Magna, UT

I have only been in contact with 1 person and that was the day I signed up I had no emails or phone calls to address any questions or concerns I may have just one email saying I needed to provide documents but didn't say what documents I sincerely hope this is not a scam

2 years ago

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Jackson Moore Blandinsville, IL

Great company to work with. Was not sure about a company like this but every single step of the way they explained how everything would work and what to expect.

2 years ago

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Jenfry martinez Racine, WI

Great experience with Casandra good. She explained to me all my questions clearly, thank you again Casandra and I'll come back to you guys company with no hesitation.

2 years ago

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Deborah Fowler Carencro, LA

Stan was very helpful and reassured me me that he would answer any questions I may have. Also I didn't have to worry about creditors that he would take care of them.

2 years ago

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Jhirmack

Pretty easy process, if I had any questions they answered. They actually kept me posted throughout the whole way, they were pretty fast about it and answered any questions.

2 years ago

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Lorenzo

Good communication, has been on point. Negotiation process is good. They have a lot of advice, they are responsive and user friendly. Pretty easy to use.

2 years ago

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Lori

They've been very supportive. I'm getting a lot of emails and a lot of messages. I'm very nervous about what's to come, but I do feel like a miracle is here for me.

2 years ago

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IMAGEAN SCHOENY Cincinnati, OH

Very easy to work with very understanding and easily works within a budget that fits your payroll so that you can still pay your other bills and be so stressed out

2 years ago

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Gwen Payne Siler City, NC

Just the first few phone calls they have made me feel comfortable with my decisions toward my financial future and I already feel confident i will get to where i need and want to be...

2 years ago

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Robert L Rudy Tooele, UT

i still have credit cards showing past due fees Sam's club, Chase, and one other card, did not see balance going down from you negotiation like Upstart credit card loan. i have been very busy at work have not had time to see if i can access what you have done if i can please e-mail me the info how i can watch what you are doing. thank you

2 years ago

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Ashley

The guy that I was talking to walked me through every step of everything. Explained everything to me, got my portal set up, it was just customer service through and through.

2 years ago

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Martha

The woman that helped me and got me to enlist in the program was very nice and cooperative because I had problems with my computer and she was very patient and she answered all my questions.

2 years ago