Name: Americor
Rating: 4.9

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Verified Customer

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Cheryl

It was easy from the moment I talked to him, and that's how I like life. They're always available, they're efficient. I enjoyed their no-pressure recommendations.

2 years ago

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Alvaro

Do not hide anything. You have to talk clearly from the beginning because after I closed the deal with you guys, there were other fees that the advisor didn't mention to me at that time and that's not fair. You have to talk about all the fees involved in the transaction.

2 years ago

Reply from Americor

We sincerely apologize for any confusion or lack of transparency regarding the fees associated with your agreement. It's important that you have a clear understanding of all the costs involved from the very beginning, and we take your feedback seriously.

To address this issue and ensure that you have a comprehensive understanding of the fees, we encourage you to reach out to our Office of the President team at officeofthepresident@americor.com. They will provide you with a breakdown of all the fees associated with your program and answer any questions you may have.

We value your satisfaction and are committed to addressing your concerns and providing the support you need. Thank you for bringing this to our attention, and we look forward to assisting you in understanding the fees involved in your program and ensuring that you have the clarity you deserve.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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David

They're a really good company to go with. It's just so hard to get in touch with them. They were very respectful. The people that works for them are very trustworthy. They haven't got the stuff taken care of yet.

2 years ago

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Tyrone

They were very informative to me, contacting me with everything I need to know. Make sure you are aware that when you put your creditors in this portal that your credit score will plummet and you have to rebuild that.

2 years ago

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Crystal

The consultants answered all my questions and helped me and really made me feel comfortable with the decision I made. And it was just really comforting.

2 years ago

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Belinda TX

They took care of everything. I didn't have to worry about anything but the aggravating phone calls. When everything was done that ended too thank you

2 years ago Edited January 10, 2024

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Samantha Gerhardt Wentzville, MO

2 years ago

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Jonathan Kun

First impression I was pretty nervous but after 7 month into the program I got all my debt settled and now switched to credit9 to get my credit up right away!

2 years ago

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Jodie Kepner Winder, GA

I like that your customer service representatives are very knowledgeable and know how to problem solve very polite very friendly. I have no complaints

2 years ago

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Karen Metcalf Saint Charles, MO

I can look on the app and see which creditors are receiving payments and what Americor has saved me. They have saved me a ton of money and I am very happy that I found them!

2 years ago

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Melinda Yucca Valley, CA

I really like that Americor works with you to get the lowest amount for your debts. They allow you to deposit more than the recommended amount, for each month, to pay everything sooner.

2 years ago

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Teresa Beatrice, NE

They was willing too try to.work with me and couldn't but they explained why & I understand that but we have a better understanding mow of what we can do

2 years ago Edited December 21, 2023

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Timothy Kaestner TX

Everyone that I have spoken to has been very supportive friendly and knowledgeable About seeing me through these difficult situations I appreciate Americor staff

2 years ago

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Christina

Americor is the best. I think I made the right decision to join them and help me with my debt. Been in the program since March and one settlement so far and three more to go

2 years ago Edited November 28, 2023

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Gwen Britt Lincoln, AR

They are very helpful,and answer ,and explain everything that needed to be done for me.I would for sure recommend Americor to anyone who needs help with their Debt.

2 years ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Alice Wells, MN

Americor helps me put all my credit cards together and make payments as one. But it seems they can't work on certain ones when requested. It seems they can work on the first come basis.

2 years ago

Reply from Americor

Thank you for the stellar review, Alice. The Americor family will always be glad to assist you. Best regards, Americor

Sep. 25th, 2023

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Kathleen M. Fritsch Milwaukee, WI

Everything seems to be ok. I wish there was more communication during this initial stage. I'm very nervous about all of the collection calls and not one about the start of negotiations on my accounts. I even sent in an extra payment to get things going faster.

2 years ago Edited January 10, 2024

Reply from Americor

We appreciate you taking the time to share your feedback with us. Your satisfaction and peace of mind are of utmost importance to us, and we regret to hear that you've experienced a lack of communication during this initial stage of your journey with us.

We understand how unsettling it can be to deal with collection calls and uncertainties about the progress of negotiations on your accounts. Please know that we are committed to keeping you informed every step of the way and ensuring that you are fully aware of the progress and status of your accounts. Rest assured, we will take your feedback seriously and work diligently to improve our communication processes moving forward.

In the meantime, we invite you to reach out to us directly at Officeofthepresident@americor.com at your earliest convenience. We would be more than happy to discuss your concerns in more detail and explore potential solutions together to address any issues you may be facing.

Thank you for bringing this matter to our attention. Your feedback is invaluable to us as we strive to provide the best possible service to all of our clients. We look forward to the opportunity to make things right and restore your confidence in our services.

Kind regards,

Americor

May. 3rd, 2024

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Barney Honolulu, HI

I liked the thorough explanation of the program and step by step guidance, by my counselor, setting up my account and beginning my journey of becoming debt free.

2 years ago

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Anonymous

They were knowledgeable and answered my questions quickly and didn't give me the runaround. Americor is great. I go with them again if I had to. I'm very happy with the service.

3 years ago

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Jose

Everyone has been very helpful in taking the time to explain everything in detail and answer all my questions. I feel confident things are going to work out.

3 years ago

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Geraldine

They gave me the answers that I was looking for and I appreciate what they've done. Americor is a good company. The people were very attentive, they explained everything.

3 years ago

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Michelle

They've been very helpful getting me through my program. They were good. They are always available when I've called for questions. It's a great program.

3 years ago

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Anonymous

They're very attentive, responsive and very knowledgeable and and help you out with any questions you have. So far it's been great, very easy to use and set up.

3 years ago

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R.

I haven't been able to get return calls from the guy that set me up. He said, you know, call him anytime if I have any problems. And I've called him twice and I still haven't heard back from him. I had problems navigating the portal and getting new bills in there.

3 years ago

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Edward

They knew what they were talking about. They spoke directly. They told me what they were going to do. They are very professional and I like the way they carry the business.

3 years ago

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George

Keep doing what you're doing. I like that they keep me on point the next move. So that's good. That's good communication and good, valuable skills. Real professional.

3 years ago

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Scott

Everybody has been extremely understanding, explained everything extremely well, and seemed to really care about what they were talking about and trying to help me.

3 years ago

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Mary Zak Canton, MI

The process was very simple and quick. The consultant that helped me was very reassuring and knowledgeable. America has really helped me at a time of great stress.

3 years ago

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Linda Aleshire Newport News, VA

It feels so good to be relieved from debt. American helped me accomplish it. They were up front and honest with me. They kept me updated with each transaction.

3 years ago

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Karen Griffin Shelbyville, TN

My debt relief consultant was amazing she helped me understand everything and the impact of not working with them was having on me I feel so much less stress now

3 years ago

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Darlene Dry Ridge, KY

Everyone is nice to me, there trying to get things taken care of for me and I understand all off that. And Im trying io be very patient with this till it all gets started. Lol so just be patient every thing will be fine.

3 years ago

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Joy Reid Augusta, GA

They worked hard for me and kept me well informed about activity until my settlement was completed. I was very happy with how they handled everything.

3 years ago Edited January 10, 2024

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Breanne Handwerker Bellmore, NY

They did a great job initially, but they have been trying to contact me to complete my onboarding but only contact me at hours I am working and cannot answer, and when I call back no one answers.

3 years ago

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James C Jackson Waynesboro, VA

Still to early to really give a fair rating . Just getting started, but since far everyone seems to answer all my concerns. I believe that they will treat me right and get me back on track with my financial freedom. So far, so good.

3 years ago

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Anne Parker Post Falls, ID

I felt genuine care in discussing my situation. At no time was I made to feel embarassed or ashamed. I truly appreciate the assistance that was provided.

3 years ago

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Loretta Nash Oklahoma City, OK

I talked to Alex P on Nov 9. He promised to touch bases with me on Nnov 11. I have yet to hear from him. I called caz I needed help and he promised me help. He did tell me I had to keep calling him and to this day have not talked to him till I initiated the call on Nov 9

3 years ago

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Crystal

Even when I asked them questions more than once, they didn't feel irritated and just answered them. Very helpful and knowledgable. They're very responsive.

3 years ago

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Andre

It's still early on for me, but so far has been great. Everybody I spoke with was very helpful, very friendly, and able to answer the questions that that satisfy my curiosity.

3 years ago

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Jeanette

The representative was very nice. He gave me his contact so if I have any questions I could get in contact with him. His name is Alex. He was a good representative.

3 years ago

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Anonymous

Amir, who I am working with is just excellent. He was very knowledgeable. He had all the answers that I needed. And he had a way of simplifying stuff.

3 years ago

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Neil

They're pretty thorough and they seem pretty honest. They take their time explaining everything. They walked me through everything step by step. I'm pretty pleased with it.

3 years ago

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Chad

They did alright on part of it, but they didn't listen to me and take my advice since it was my stuff. They just weren't very helpful and most people I talked to weren't very knowledgeable. They always had to send me to somebody else. It ended up being a circus show every time that I tried to call and ask questions.

3 years ago

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Rebecca Decatur, IL

My staff person Dani G is great to work with! However I kept getting emails and texts about more info needed even though she said they had everything.

3 years ago

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Kelsey

I had Mr. M. and he was amazing. He broke everything down one step at a time, went through everything with me. I was on the phone for two hours, but I literally knew everything that was happening.

3 years ago

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Belinda

I would definitely recommend them and look into them because so far so good and I feel comfortable and confident that they'll help me fix my credit score and get out of debt.

3 years ago

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Martha

I always got quick responses. I never had to wait 24 hours, I think it had to be the same day response. It's been excellent. No complaints, better than what I expected.

3 years ago

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Dale

They're very honest about what they say and do and they're right there when you need them. When you need a question answered, they're right there to answer for you.

3 years ago

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T.

Some people were very knowledgeable, you could tell they had a lot of experience and they were super helpful. And then others, while they wanted to be really helpful and they were, they were nice, they just weren't as trained as the others, I think.

3 years ago

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Jasmine

It's been great. They're super informative and they always answer the questions quickly. I don't have to wait online if I call them that's actually been really awesome.

3 years ago

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Dennis

If you're looking for an easy way to get rid of your debt, I'll call Americor because they are very friendly, educating, and excited about what they do.

3 years ago