Name: Americor
Rating: 4.9

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Verified Customer

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Joshua

I’ve had an amazing experience with Americor. They made my relief that much easier. It is very easy to work with them. They are very attentive and willing to help.

4 years ago

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David

I had one bad experience with customer service but I called and made a complaint and other than it has been great. They might want to train the people who answer the phone a little more.

4 years ago

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Douglas

They were very informative, answered all my questions. They're very conscientious, they contact me at least once a week to find out where I'm at if I have any questions.

4 years ago

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Anonymous

I think they are really good. I came at a weird time at the end of 2019 and then 2020 so I had to wait but I know that was outside of their control. I didn’t have any major issues.

4 years ago

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Paul

Communication is good. There is constant communication. Everything was explained well. I know what was going on. It was smooth sailing once I talked to the second representative.

4 years ago

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Gregory

They are a great company. They have done a great job for me. I look forward to finishing my debt with Americor. The people are very knowledgeable. It is a top notch company.

4 years ago

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Guy

They are courteous and professional and nice. It is a life saver. They were not satisfied until they got to the point where I knew everything. They’ve really helped me.

4 years ago

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Carl

The rep I soke to make me feel like it was going to help me because she fully explained it to me. I trust the program. It is easy to trust. All my questions are answered.

4 years ago

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Pierce

Everybody was really friendly and helpful. I would definitely recommend them. It is really that there is a schedule and you can see all the transactions and everything.

4 years ago

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Karen Hand

It shows that all my accounts are settled but the creditors have not cleared my accounts. Only one has. It is probably not Amercors fault but I was under the assumption that once paid off they would be cleared.

4 years ago

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Traci

Easy to understand the whole process. Everything seems fine. They are trustworthy. They are simple to converse to with. It is great. The whole is great is very good.

4 years ago

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Carl

Not forthcoming with information or guidance. It is effective but I don’t like how they do it. They need to make sure you don’t nee a loan. They were able to save me money but I was stuck with a higher loan payment as the only way to guarantee that I could pay it off. I think they should better explain how the program works. They did deliver what they said they would.

4 years ago

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Robert

My initial person explained a lot and answered all my questions. They were able to reduce my output by over two hundred dollars and every penny helps.

4 years ago

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Alena

It's all online and it's it's all very simple. You have to be serious about it but they they will help you. It all went exactly as they said it would and it's easy.

4 years ago

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Jessica

From my initial conversation I thought there would be more support with the legal proceeding. I think they need to explain it more thoroughly. It does serve its purpose. They did wait to do my highest credit card and I don’t agree with how they went about it. There should be transparency.

4 years ago

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Sarah

Customer service is very helpful with questions and stuff like that. I like how everything is laid out. Somethings didn’t happen and it is frustrating.

4 years ago

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Albert

Your company seems to be very knowledgeable and helpful. The lady that handled my case was very knowledgeable and very helpful. I haven’t had any issues.

4 years ago

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Andrea

Everything was explained and I think it happened as they said it would. They were very prompt. All my questions were answered. They are very transparent. It is a good company.

4 years ago

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Manuel

Listen carefully to what they say and ask many questions. They are very polite and they have patience. They explained it so I understood. I haven’t had any troubles.

4 years ago

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Verified Customer

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Dominic

I really like the portal and they way they contact you, so I think it is going really well right now. They were really friendly, attentive and follow through all the time.

4 years ago

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Stacie

They were very efficient with my needs and very willing to answer every question that I had and they kept in contact with me. Basically they've got everything covered.

4 years ago

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Verified Customer

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Andrea

They've been very kind, patient, understanding and I'm older so I don't get a lot of stuff, I don't understand stuff so they've been right there with me explaining.

4 years ago

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Verified Customer

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Joseph

They could be more straight up with customers, that's all I can say. Get all the fine line to see what the company is all about. I was told that I had to contact the people myself through the portal or write letters to them to stop, that's not right that's not how it was explained. The gentleman said they would take care of everything, contacting everybody asked me if I had anything direct deposit they would stop all that and suddenly they called up and they said yeah I got one, is like oh you got to do that from our portal so I'm not too happy about that but we'll see how it goes.

4 years ago

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Remessu

Americor is a good company to get out of debt. You have nothing to lose. Customer service is nice. They call me if things aren't right. They help you upload information when they need it. They are doing good.

4 years ago

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Verified Customer

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Josh

All my questions are answered in a clear and concise manner. The service is friendly. It seems to be a good deal. My payments are lower. The plan is pretty accessible.

4 years ago

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Verified Customer

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Anonymous

Most of the time the service is very good. Sometimes there is a delay with returning a phone call but nothing harmful. I appreciate their good service. They are dependable.

4 years ago

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Verified Customer

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Tranette

They are quick in communicating and very diligent giving information. They could communicate with debt collectors a little quicker. Still the process has been fast.

4 years ago

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Rodney

Customer service wasn't always prompt and they weren't very clear about the large initial payment. I have gotten no confirmation from any of the creditors that they are satisfied with the payoff. I spent over a year working with them. It wasn't the rosy picture the salesperson painted. They should be more open how they distribute the money.

4 years ago

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Loretta

First contacted them right after I lost my husband and they were very helpful and seem concerned. There was a little bit of confusion when the process started.

4 years ago

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Anonymous

Americor people are nice on the phone, they try to help you as quick as possible. I am very happy with the service. It took about one year. It is a relief.

4 years ago

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Verified Customer

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Patricia

The process was explained. I knew what to expect. They answered my questions and they were understanding. It has been good. I would recommend them highly.

4 years ago

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David

The initial individual who I talked to was very kind and full of knowledge. I am not a computer guy so that wasn't my favorite part of the program but they very knowledgeable.

4 years ago

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Verified Customer

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Angela

They've always answered my questions and gave me feedback that I needed. I searched through quite a few debt relief companies and I think Americor was the best.

4 years ago

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Rosanna

They help me with what ever I need and it was pretty good. Everything went good for me, so I'm really happy. I appreciate all they did to help me out.

4 years ago

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Michelle

I am very satisfied. I am impressed with their customer service. Everything is the best. I am very pleased. It is a great company. They have helped me.

4 years ago

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Verified Customer

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Tabetha

For financial relief Americor is great. The representative I spoke with was very thorough and explained everything without me having to ask. I appreciated the way he talked to me. Sometimes it is like tag phone calls. I call them or they call me and it is just not the right time.

4 years ago

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Verified Customer

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Anonymous

It’s been easy. The lower interest at the end is awesome and everything else is fine. They did what they said they were going to and responded to every question.

4 years ago

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Verified Customer

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Lamontez

Americor is really easy to work with. I have been able to get it settled with very little effort. They have settled everything to less than half of what I owe.

4 years ago

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Verified Customer

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Richard

They are meeting my expectation with completion. Americor right now is very serviceable. They responded to every question that I had with an actionable answer.

4 years ago

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Verified Customer

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Joseph

I've only been a costumer for like a week so I guess I'm not really the best judge. The guy I talked to and set it all up with was very nice and pretty easy to work with.

4 years ago

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Jennifer

They were always incredibly responsive, always available it seems, and I wasn't left wondering about anything. I had a really good experience with them.

4 years ago

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Rick

Staff is very attentive and make sure you understand everything. They did a fantastic job. They checked in on me a few times to make sure they went in the right direction.

4 years ago

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Maria

I talked with Jay and John and they were very pleasant and helpful and patient and informative and knowledgeable and helpful. It is easy to upload documents.

4 years ago

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Don

Americor is very capable. They did a good job for us. I hope they keep doing what they are doing. Support is very helpful. They are honest to work with.

4 years ago

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Anonymous

Sometimes it is difficult to get through to customer service. Make sure to ask all questions upfront. I sometimes have doubts but they accomplished what we set out to accomplish so it is all good.

4 years ago

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Verified Customer

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Yousuf

They are very courteous. I like the service. I have confidence they can negotiate with the companies. I would definitely recommend them if someone asked.

4 years ago

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Ashley

They are always there when I need them. It doesn’t take them long to get back to me. Whatever I need is handled right away. It is simple. The process is quick.

4 years ago

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Laura

They only settled one until I got hold until they called me back a year later and then the settled the rest of them. The poeple I talked to were very nice.

4 years ago

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Jerome

They answer all the questions and it was really quick at getting things pushed through and done. They hit what they said it was going to do in a timely manner. I appreciate what they did for me.

4 years ago

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Bertha

I believe that's trustworthy. So far they have done a lot and reached out to me. The person that called me was very efficient very thorough however the date I'd set for my payment to come out all the sudden they were wrong and they took the payment before they were supposed to and it left my bank account overdrawn.

4 years ago

Reply from Americor

Bertha,

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Mar. 8th, 2022