Founded in 1994 in Richmond, Virginia, Capital One offers a number of financial services, including credit cards, banking services, loans, and investments.
Capital One offers attractive rewards to its cardholders. For example, the company offers the Quicksilver card, which gives members every tenth Uber ride for free, and the Venture card, which gives members two miles per dollar on all purchases.
For some of its cards, Capital One offers introductory APRs of 0 percent for the first nine to twelve months.
Capital One does not charge foreign transaction fees, which is a nice benefit for cardholders who travel frequently.
Capital One provides its customers with the ability to view and monitor their FICO score at no additional cost.
Capital One offers a number of fraud safeguards, including putting its associates through security training, putting social security number protections in place, and providing secure electronic funds transfers.
Capital One offers a few cards that charge an annual fee of $0. However, this rate might only apply to the first year of the card, after which customers can expect a climb in annual rates.
Capital One charges a fee for late payments, which can vary depending on the card.
Pro-active credit reporting, nice rebate, no international exchange fees, 2 factor authentication
CHARLES W. FROST
excellent professional, lenient, helpful, better loan rates
I made a payment I got the confirmation number and they came back to get another payment I know I've got bad credit because of them they don't want to work with you
They are extremely customer friendly as they take great care with customer service issues and all aspects of their user services.
Excellent service. Quick in response if they detect a fraudulent use. Easy website and online banking
When I make a payment I have instant access. They do not just raise your limit to raise it and their ap is very user freindly.
The comapny is amazing, they work with you and they are kind
excellent they always explain what I spend and how much was.
I am a current customer. I dislike the way they figure finance charges, it makes no sense. You pay the card down to 45.00 and you are still paying the following month on over 120.00 of charges. Yet your bill for the month was only 45.00??
Cannot pay off. They charge interest by the day. You make a payoff payment and they charge interest until they post it. Then, you pay THAT off and they charge AGAIN!
Excellent treatment and best experience easy to manage on line
It was a good company until I could not remember my password. Then I was treated ike a criminal had to send my drivers license and still I coul dnot access my account. I finaly went to a branch and c;losed my accounts.
Hated them. We tried to cancel the ADT because the monthly fees were ridiculous. They. I tuned to add on interest and fees even after we paid the payoff amount they gave us. It took months to get away from that mess.
Nana in WISCONSIN
Great! Easy to use and pretty much most businesses use.
Decent company. Account security could be better and the interest rate lower. And they could do a better job of following up promptly on questionable purchases.
Nancy A DeNault
Very good. Love Capitol 1. They work with you on payments
Excellent service. easy to deal with. great app
I have had great experience with this company. Customer Service is awesome!
User friendly online banking. Very responsive if I have to call on phone.
Hard to work with, will not raise your credit limit no matter how good your credit is
Overcharged without contacting me, I opened the card and never used it and then received a bill for over two hundred dollars.
Love them. Great customer service and they work with me on lowering my interest rate.e.
Honest, just pay attention to detail. The company is up front not trying to trick you into debt. Good rewards when used correctly
Excellent customer service and prompt feedback excellent fraud alert
I love my Cap card so much, I get a notification of EVERY purchase and I love being able to track that.
This is once of my favorite credit card companies. Payments are very fast, no more than 2 business days to process (but has always taken 1 business day to process for me unless I played the payment after 3 pm) but great customer service, and they accept people with below-average credit, which gives individuals the change with not so good credit scores to get a better score. My only complaint is that they usually start you off with a lower credit limit, which can be annoying but I'm guessing they do that because they provide most people with below avereage credit a chance
Capital One is a very trust bank to be apart of. I got my first credit card from capital one and i think it is great. It alerts me when I have to pay, it alerts me when I have made a purchase and is very easy going about increasing line credit and credit scores have never been easier to track.
I am am not one to have credit cards due to fears of extra fees. I have Capitol one card thru Cabelas. It has been very easy to pay my bill online and is most secure when doing so.
I lost my card while on vacation and I was easily able to report it to capital one.
Great card with awesome perks! Customer service is excellent every time I need to talk to someone.
Recently lost my debit card and received a replacement in a timely manner. Fast acting money transfer. Highly recommend
I’ve been impressed with capital one the entire time I’ve had the credit card. I earn cash back. Winning!
I've been with this bank since I was in high school and have never encountered a problem. The APR is very low and very user friendly app!
I love my Quicksilver card from capital one with the 1.5% cash back and no fees. Very easy to make payments through the website.
Had a Capital One adventure card. Rates are ok and I think they could use better rewards but never really had many problems. Switched to a card with flying miles.
Love my capital one cash back rewards! Such a great credit card and with really good rewards!
By far one of the best banks ever! If you are looking to keep money in your bank for a long period, this bank pays an amazing interest! You are also able to link it to your various accounts and do lots of money transfers in between which makes life easier!
Maryann Renteria (Mckrae)
I enjoyed my card when I had it through Capital One! Never any problems and good customer service!
I have had a capital one card for years. They have good service. They also have products got those with low credit scores.
Love the marketing campaigns on TV from Jennifer Garner to Taylor Swift, but don't love the high interest rates.
Good card, very accommodating and easy to get a higher amount Lots if perks. Good card.
I have great a credit score and good amount fi money but they did not approve me for a credit card
I have had a capital one card for over a year now and i love it. I just wish my APR could be lower, I may jus have to call. Overall not a bad card.
Terrible banking company. I use bill pay and my bills are NEVER paid on time. If I pay a bill it will take 2-3 weeks to process. They have caused me so much late fees it is not even funny. Not to mention their terrible credit card plans. Will not be going back to this bank!
To be honest, my capital one Quicksilver card doesn’t impress me at call. It’s hard to build up points compared to other companies.
So far in my four years of using capital one I have yet to have a complaint about them so far the customer service has been smooth and my experience has been smooth as well.
The GOAT of banks. Love them. Their app is very user friendly. They’re very reliable and love them.
The only issue I have is that the money card cant be hooked up to venmo like the regular card can.
best credit cards I've had. Love the app very easy to use for payments and keeping up with everything.
Love my capital one car. The points are awesome, one of the best APR rates out there.