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Bank of America

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6.1

Overall Score

LAST UPDATED: May 24th, 2023

Bank of America, founded in San Francisco in 1998, is one of the world’s leading financial institutions, offering a variety of banking solutions to individuals and businesses. 

In addition to traditional banking services, the bank offers a variety of different credit cards. Offering a variety of rewards cards, and other credit card products, including a student credit card and secured credit card option, consumers can find the card that best fits their needs.

Continue reading for a full review of Bank of America credit cards, as well as reviews from real customers.

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The Good

  • Variety of Credit Cards
  • Co-branded Rewards Cards
  • Secured Credit Card Options
  • Student Credit Card Options
  • Benefits for Existing Bank of America Customers
  • Preferred Rewards Program
  • Free Credit Score Monitoring
  • Positive Customer Reviews

Variety of Credit Cards

In addition to its traditional banking services, Bank of America offers a variety of credit cards. You don’t need to be an existing Bank of America customer to qualify for a credit card, but there are some additional benefits, such as preferred rewards, that are available to those who already bank with the institution.

Bank of America offers both company-branded and co-branded rewards cards, allowing you to earn points or cash back on purchases. In addition, Bank of America offers a secured credit card, as well as a variety of student credit cards.

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Highlight: Bank of America® Cash Rewards Card

One of Bank of America’s most popular cards, the Cash Rewards card offers 3% and 2% cash back in a category of your choice, and grocery stores/wholesale clubs on the first $2,500 each quarter. Earn 1% cash back on all other purchases. There is no annual fee, and you can earn $200 in online cash rewards for a limited time after making at least $1,000 in purchases in the first 90 days of opening your account.

Co-branded Rewards Cards

Bank of America offers a variety of co-branded credit cards, allowing you to gain rewards on specific purchases that can be used towards travel, for example. Bank of America offers co-branded options with the following companies:

  • Alaska Airlines
  • Allegiant Airlines
  • Amtrak
  • Air France
  • Sonesta International Hotels Corporation
  • Royal Caribbean International
  • Virgin Atlantic
  • Celebrity Cruises
  • Norwegian Cruise Line
  • Susan G. Komen (Breast Cancer Foundation)
  • Major League Baseball (MLB)

Secured Credit Card Options

If you are looking to build or rebuild credit, Bank of America offers two secured credit card options:

  • Bank of America® Cash Rewards Secured
  • BankAmericard® Secured

Both cards offer a convenient way to build credit with no annual fee and a refundable security deposit of $300 to $4,900. 

Many companies do not offer this added benefit to credit building. The Bank of America Cash Rewards Secured card offers 3% and 2% cash back in a category of your choice and at grocery stores/wholesale clubs on the first $2,500 each quarter; 1% cash back on all other purchases.

Student Credit Card Options

Bank of America offers three student credit card options:

  • Bank of America® Cash Rewards for Students
  • BankAmericard® for Students
  • Bank of America® Travel Rewards for Students

Most other credit card companies only offer one student credit card option that generally has some sort of cash back reward. 

Benefits for Existing Bank of America Customers

You do not need to be an existing Bank of America customer to apply for a credit card, but if you are an existing customer, some cards offer additional benefits for keeping all your accounts with the bank.

For example, the Bank of America® Premium Rewards® card allows Bank of America checking account or savings account holders to redeem cash back as a deposit into either type of account. In addition, existing Bank of America customers are eligible for Preferred Rewards, allowing you to earn 25 percent to 75 percent more points on purchases.

Preferred Rewards Program

Bank of America’s Preferred Rewards program is designed to give back to loyal bank customers, offering exclusive benefits. The program includes three tiers — Gold, Platinum, and Platinum Honors — allowing you access to certain rewards and savings.

To enroll in Preferred Rewards you must meet the following criteria:

  • Have an active, eligible Bank of America checking account
  • Have a three-month combined average daily balance of $20,000+ in Bank of America deposit accounts and/or Merrill® investment accounts

If you meet these criteria you are welcome to enroll through online banking, but approval is not guaranteed.

Free Credit Score Monitoring

Available to all Bank of America credit card holders, you can check your FICO® score for free either online or through the Bank of America mobile app. 

Through this service you can check your FICO score monthly with no impact to your credit score, see what factors are impacting your score, and receive tips for maintaining healthy credit with Better Money Habits.

Positive Customer Reviews

Bank of America reviews are currently limited, but the majority of these reviews give the company 4 or 5 stars. These positive reviews frequently mention excellent customer service and low interest rates.

On the other hand, negative reviews frequently mention high fees.

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The Bad

  • Annual Fees
  • Foreign Transaction Fees

Annual Fees

Many Bank of America credit cards don’t charge an annual fee, but some cards do charge this fee:

  • Bank of America® Premium Rewards® — $95 annual fee
  • Alaska Airlines Visa® — $75 annual fee
  • Free Spirit® Travel More World Elite Mastercard® — $0 introductory annual fee. After the first year, $79 annual fee.
  • Allegiant World Mastercard® — $59 annual fee
  • Amtrak Guest Rewards® World Mastercard® — $79 annual fee
  • Air France KLM World Elite Mastercard® — $89 annual fee
  • Sonesta World Mastercard® — $0 introductory annual fee. After the first year, $75 annual fee.
  • Virgin Atlantic World Elite Mastercard® — $90 annual fee

It is important to note that rewards cards often charge this fee, and Bank of America’s annual fees are significantly low in comparison to other credit card issuers, such as American Express.

Foreign Transaction Fees 

Many Bank of America credit cards don’t charge a foreign transaction fee, including its co-branded travel rewards cards, but some company-branded cards will charge this fee. 

Bank of America’s foreign transaction fee is 3 percent U.S. dollar amount on each purchase made in a foreign currency or on transactions made/processed outside of the United States.

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The Bottom Line

Bank of America is a trusted financial institution both nationally and internationally, and serves a variety of needs through its personal banking products and services, as well as its array of 22 credit card options.

From generous cash back rewards to travel points, Bank of America has a credit card for everyone. It is an added bonus that the company offers a cash back rewards secured credit card option, as well as a travel rewards card for students, allowing more flexibility and benefits for those who are building credit.

Most credit cards do not charge an annual fee or foreign transaction fee, but for cards that do charge an annual fee, you might pay less than you would with other credit card issuers. Although, higher annual fees generally mean that there are more generous rewards involved.

Based on a currently limited number of Bank of America credit card reviews, the majority of customers award the company 4 or 5 stars, most frequently praising the company’s low interest rates and excellent customer service.

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Star Rating

4.0

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333 Reviews

Review Breakdown

5 grade

52%

4 grade

23%

3 grade

9%

2 grade

5%

1 grade

11%

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cindy g Victorville, CA

I’ve been a Bank of America credit card holder for a few years with them. I’ve never had any issues offers that they have are really great and they’re building and apps. I’ve never had any problems with an easy to manage.

1 week ago Edited May 24, 2023

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Emma Morrill

BofA does a really great job of keeping your money up to date. There are little to no pending charges as everything gets through to your account quickly. This is very helpful to have an accurate view of your money in real time. The only drawback is the limitation on savings accounts. They will charge you an arm and a leg to have one if you don't have enough money in your other accounts or aren't able to deposit enough into your savings each month. If you are looking for an easy savings account I would look elsewhere unless you already have an account with BofA.

3 weeks ago

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Ricardo Ortiz Fredericksburg, VA

I have been a member of Bank of America for over 20 years. I use their banking and credit cards with confident because Bank of America uses monitoring system like no other. Their team of specialist on fraud is the best.

2 months ago

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mi8chael Moore Philadelphia, PA

For the past 14 +plus yrs and counting BOA has and will remain my bank of choice. Great customer service and quick to alerts when suspicious activities is detected. Thank you BOA for the piece of mind you have given me

1 month ago

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Mellissa Clark Palm Bay, FL

Business account with them for two years now. I can say that Bank of America is an okay bank for businesses, however they lack a lot of little things for small businesses. Great customer service team and they are diligent about alerting you of suspicious activity on your account.

1 month ago Edited April 20, 2023

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Joe White Dallas, TX

I will never do business with Bank of America (BOA) again. Especially during the pandemic when I literally didn't have as much money to pay the bills, I told BOA that I don't have the money they are requesting of me... they still sent me to collections. Every other company during that time was willing to work with what I had until I got back on my feet, but not BOA.... I even passed an interview to work for them and declined the career because I did not want to work for them if I would not do business with them as a customer. Paying off that debt from BOA was one of the most satisfying things I have done in a very long time. I could not wait to get rid of them and out of my life! Never again... You should think twice if you are getting any BOA products... they care about the money, not their customers!

1 month ago

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Ingaborg Howard Festus, MO

I have used bank of America for a long while and I have never had an issue with them and my money being in my account

3 weeks ago

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G.J. Boise, ID

We have had are Bank of American credit card for many years. When we opened our account they didn’t have the (get cash back) program. We only use it for are Netflix so it wouldn’t benefit us anyway. We have had no problems with this company so I would recommend it.

5 months ago

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Heather H Sanford, FL

Bank of America has reliable products but tends to increase fees and have some hidden fees or fees you may not expect. Their customer service can be improved as well.

1 month ago

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Josh Domeier

It's so good to have a Bank of America everywhere you go you can always count on them they're always right around the corner ATM is just right there for you great customer service

3 months ago

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K Andres Purcellville, VA

Bank of America provides a good credit card that is reliable and can be counted on. Recently there was a compromise and Bank of America had my back the entire way canceling and reissuing the credit card within moments of the breach. Very impressive.

8 months ago

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Jewelleah Kempers Los Angeles, CA

B of A is a great company for checking and savings but their credit card is not my favorite as I recently had them increase my interest rate to the default rate when I was never in default with them. They said that because I had a late payment with another company's card it was within their terms and conditions to raise my interest rate to the default amount! That's just greedy and unnecessary!

8 months ago

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George

The type of credit card I got from Bank of America was a secured credit card meaning that I had to put a deposit before being granted the card. This type of technique and program works well in order to build credit history since the credit world Dynamics have changed to ridiculous situations over the years. When nobody else trusted me just because I had no credit history; Bank of America trusted in me.

3 years ago

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Rebeka Melber Washington, DC

Great services! Been a lifelong BoA customer. They maximize your money the more you put in BoA too!

1 month ago

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Frank Herbert Portland, OR

I have used the Bank of America Visa card for at least 30 years. My main concern is identity theft and they have been very vigilant in guarding my card and identifying suspicious transactions. They notify me immediately when a charge appears amiss, and they have even frozen my card on some overseas transactions, but they are easy to contact 24 hours a day via phone or internet to clear up any questions. I also use their Travel Rewards card exclusively when overseas to avoid pesky foreign currency conversion fees. I used to work for the US Government and their card was accepted by all US embassies for staff employees which was extremely convenient.

1 year ago

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JimS. Cathedral City, CA

I have an Alaska Airlines Visa card through Bank of America. This gives me Alaska Airlines mileage as well as other benefits, like a free checked bag for every flight. It cost me $75 per year. What can you say about a Visa card? Pretty much everyone takes it. User interface for the Bank of America credit card app is pretty easy to use. I make my credit card payments on the app, and it works quickly and easily. They also give you your FICO score free every month which is nice. What’s not to like? I don’t have all my banking services with Bank of America, but if I did I’m sure they would be fine.

1 year ago Edited January 3, 2022

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Dana Big Stone Gap, VA

I would be afarid to hand them any money now. I had them as a Bank a long time ago and they had got my account so messed up it was terrible. I finally found the problem, They were trying to take all of my money for a bad check but it should have never been bad and then a couple of days later they were just gone and that is what scares me now about lots of them

5 months ago

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Who Knows

Bank of America was the first pave to give me a credit card. They're the best at my local branch. They were extremely helpful with my situation. They offer 0% APR on your first 21 billing cycles for purchases. Plus 0% on your first 21 balance transfers. Highly recommended!

7 months ago Edited November 8, 2022

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stephen sisemore Tulsa, OK

Bank of America has experienced many breaches of security that have impacted my life. So much that I considered ending my credit line with them. My AAA membership suggested the card and to access some of the benefits, so I caved in and got it. BOA suggested, due to my inactivity of my original account, that it would be closed if I didn't use it. So I looked to see if there was a way to combine my line of credit with my current AAA BOA card. This was accepted by BOA and my credit was combined. Shortly thereafter, BOA sold the accounts to Comenity Bank. Now, I am relieved. I don't ever recommend BOA to anyone. Identity theft is nothing fun.

7 months ago

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Deanna Greco Murphy, NC

I have had Bank of America Credit Card and Checking Accounts for many years. The website/app keeps current with the latest functions. Customer service is always helpful and polite.

7 months ago

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Melissa Castillo Baytown, TX

I have a Bank of America card through an eductors source and find it to be of great value. The interest rate I was offered was unbeatable. I like the ease of online banking and the services the credit card offers me. Great value.

1 year ago

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Patricia Miller Preston, ID

I have had a credit card with Bank of America for 17 years. The service is great and the staff is always available to help you. I wanted to make a large purchase in November but I did not have enough available credit left on my card and the woman at Bank of America made it work! She was wonderful.

3 years ago

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Beverly Schacher Long Beach, MS

My husband has a Bank of America credit card that he uses for his small business. He has been very happy with the terms and the customer service. He uses the card for gas and equipment purchases and pays it off each month to avoid interest charges.

3 years ago

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Tiffany I Elkridge, MD

I’ve been a loyal customer with BOA since college. They’ve notified me of miscellaneous charges, rushed debit cards, and helped with any customer service request I’ve needed. The online system is super easy to use. I’ve never needed to switch banks.

3 years ago

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Anthony Cashin

Boa charges $5 to replace worn out cards. They classify as "damaged". My point is I did not damage the card. It's too flimsy, and I am having to get a new one more than once a year. Should last until expiration. They called and explained and refunded my $5

5 years ago

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Karen Bach Mount Airy, GA

Did business with Bank of America in Tampa for more than 20 years. Best bank I ever dealt with for savings, checking and mortgage accounts. Responsive to needs in a timely fashion. Unfortunately, there are no branches near enough to where I live now to make it feasible. If a branch opens close to me I will be there in a heartbeat.

11 months ago

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Dustin Zucco Phoenix, AZ

Don't like the services received my disputed issues were not handled properly and I lost to scammers

1 month ago

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Meagan Diemer Hopewell, VA

Going on +11 years of banking with Bank of America. Never had an issue and customer service has always been great. Wait times are not extreme like other banking institutes I have used in the past. Usually receive immediate resolutions with issues. If not possible, they are at least timely. Their app is convenient and easy to use. Which is a huge plus. Just wish I could go further back in transactions to view. But still overall very happy with their services!

1 year ago

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Kaye Columbia, MO

The Bank of America Mobile App is my favorite! The mobile banking app is so easy to use and it really helps in managing my credit card spending. It shows you a breakdown of all your spending and your income, as well as showing you your monthly credit score free of charge. And, because I'm a student, a lot of the normal credit card fees are waived, which I love.

1 year ago

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Abril Hunter Tallahassee, FL

Bank of America is a great company to have a credit card through. My Bank of America card is always reliable and the bank itself is always super helpful whenever I have any problems. I mostly appreciate the banking app and online banking system that allow for ease of access to my account information wherever I am. The applications interface is very nice and easy to use as well as constantly updated and accurate. I most enjoy that it logs you out of your banking session if you are in active. It makes the whole process you much safer.

1 year ago

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Vicki H. Poolesville, MD

Although I don't currently use my Bank of America card because I am retired and only need my debit card (tied to my credit union account) and my Amazon card now, I would still recommend using Bank of America as good credit card to use. I always handled transactions via mail or phone but I never had any problems and they were always pleasant and helpful when I needed their help.

2 years ago

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JStel Grand Junction, CO

Never a problem with BOA credit card! If you are a single card user for most purchases...go no further. I've not once had an unresolved problem in many years of use! Customer service excellent and expedient, online access safe and convenient, and point building opportunities (with cash option) are excellent! Finally, security is of utmost importance to BOA...and they will go to bat for you when needed. Most times they catch problems before they ever occur!

3 years ago

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Reese Pleasant Grove, UT

I have had a Bank of America credit card and they stand apart from other credit cards in my rate being lower, lower fees, and some great options for rewards. I especially like the cash back program. I had a Bank of America credit card in the 1980's and it was good then and it is even better now with all of the safeguard options and online services.

4 years ago

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Ac Irvine, CA

I am sure you have heard awful stories about this bank. Here goes another one. In 2006 and 2007, the agency I worked with deposited our checks through BofA. I would use their card as a regular debit card or usually withdraw everything at once. For the particular week, I only drew half of my money, and when I returned, my account was in ZEROS! I walked into the bank and spoke with the teller to show him my receipt of the previous transaction neither he nor the manager could explain how the money disappeared from the account. Long story short, they sent me a stack of papers to sign and find my money. I opened my account with Washington Mutual and moved my deposit. Moving forward to 2021, they sent me a letter stating the issue back in 2006 and 2007, and they sent me a debit card with the rest of my money. They are not to be trusted; everyone I know who has banked with them has had weird issues in their accounts.

8 months ago

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Billy Webb TX

I had a credit card and the company kept harassing me to do a mortgage with them so I told them to stop calling me. They stopped all communications and purposely stopped sending me my bill then without notifying me they closed my account. Then sent it to collections. I called them up and they apologized then set me up a payment arrangement with taking out the payment automatically. The agreement if I don't missed a payment then they remove the account out of collections and correct the billing history. This was a lie. They purposely skipped a payment then claimed I had to request the automatic payments to come out every other month. I ended up getting it fixed on the credit side by filing a dispute. Ever since 2009 they when down hill on both the bank side and the credit cards side.

8 months ago

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Shelly Wright

I got an interest free for 18 month's credit card. It seems to make it easier to pay it off faster. I have been banking with them for 10 years. They were the only credit card to give 18 months and no transfer fees.

3 years ago

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Dominique Caballero

I have a good experience. There is one minor issue is that there customer service is not great. When I realize I made an early payment for my credit card, they did not like to waive the fee when I meant to make the payment on the next cycle.

3 years ago

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Eddie Rios Ogden, UT

Bank of America has one of my lowest interest rate credit cards. They offer simplified billing with online options to reduce paper billing. I get all the standard customer service but I also get sustained low rates. I can't be happier with any other card.

3 years ago

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Hannah Pleasant Grove, UT

We use the Alaska Airlines bank of america card. I like the card itself. But I usually don't look forward to trying to get done anything on their website. It is a pretty poor user experience. However, the mileage plan is great and we build up miles so fast. We have gotten quite a few free flights. Great deal!

5 years ago

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Robert Joros

Just a few issues. Alwaysmling lines at the actual bank itself. And if I transfer $$ from savings to checking to much I get charged. Other than that I really have no issues. The online banking app is easy to use and a good tool for tending to $$.

5 years ago

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Tess Rangus Puyallup, WA

I don't have a lot of contact, but that's a good thing. Things are going smooth. I did have an unauthorized charge on my credit card and it took a 3 minute phone conversation to rectify.

9 months ago

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REBECCA Simi Valley, CA

Easy banking and love the online features.

1 month ago Edited April 27, 2023

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Luke Swierczynski Waterford, MI

Got their Travel rewards card before a trip since I'd rather have a travel card that can be used with any flight service. Decent sign on bonus seeing as there is no annual fee and 1.5% back isn't terrible, but does pale compared to the new 2% cards offered.

1 year ago

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Steve Harris Gonzales, LA

I have had 2 Bank of America credit cards for a number of years. They've always been great. Never a single negative issue. One of many examples of positive responses I've asked on more than one occasion if they would increase my credit limit. Each time they increased it substantially and quickly.

1 year ago Edited January 24, 2022

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J B Sandy, UT

My parents used Bank of America for as long as I can remember, and the have been a great financial partner as they have gotten older and had to look at options for getting equity out of their home. B of A found an option that allowed them to retire in comfort.

1 year ago Edited January 24, 2022

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Moses F. Chandler, AZ

We are proud to be Bank of America customers. They offer a wide range of services & support. The staff is very Professional & very helpful. We highly recommend Bank of America, they have a long standing commitment of satisfaction, for it's customer's

1 year ago Edited January 21, 2022

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Erinmarie Xian Seffner, FL

I have 2 credit cards and a mtg with Bank of America - they have the BEST customer service. In the 20 years I've been doing business with them they have resolved any and every issue I have ever had. I realize there are those that do not like BOA but I have always been very happy with the service provided.

1 year ago

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Gavin Jones Columbus, OH

Had great customer service and very swift assistance. I have found BOA to be very reliable and also the card I have has given me some great rewards and offers. Also the app itself is super friendly and easy to use on the fly.

1 year ago Edited January 3, 2022

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Sirdriz77 Fairfield, CT

I love Bank of America for their banking and investing, and their customer service is awesome, but I don't use my BoA credit card very often, because the rewards don't compare to my other credit cards. I haven't looked to see what card benefits they are offering lately, but if they had a benefit that I wanted I wouldn't hesitate to use my card more often.

1 year ago

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Cece Valentine San Antonio, TX

Bank of America protects you card information very well. They will lock your card if there's any suspicious activity happening in your account. It's also really easy to create an account and set up an appointment in the mobile app. You can really trust this bank with your money and credit.

1 year ago