Founded in 1998 and headquartered in Charlotte, North Carolina, Bank of America is a multinational banking and financial services company that offers credit cards.

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The Good

  • Competitive APRs
  • Rewards Programs
  • Free Credit Score Tracking
  • Fraud Safeguards

Competitive APRs

Bank of America offers a few different credit cards with introductory rates of zero percent for the first 12 to 18 months. After that, rates remain in a competitive range for the industry.

Rewards Programs

Bank of America offers a variety of rewards programs that cardholders can participate in and earn travel points, bonuses, and cash back. Earned rewards are easy to convert into cash or prizes.

Free Credit Score Tracking

Because Bank of America thinks that its important to provide its customers with tools to help them understand their credit, the company provides consumer cardholders with access to a free monthly FICO score from TransUnion. With this feature, cardholders can see key factors that are impacting their score, track recent scores month-to-month and compare them to national averages, and learn about credit and strategies for keeping their credit healthy.

Fraud Safeguards

Bank of America provides tips on how to prevent fraud and invests in fraud protection technology in order to shield its cardholders from fraud. Visit Site

The Bad

  • Annual Fee
  • Late Payment Penalty
  • Foreign Transaction Fee

Annual Fee

Bank of America charges annual fees up to $95 depending on the card. There are several other credit card companies that do not charge any annual fees at all.

Late Payment Penalty

For every late payment, Bank of America cardholders will incur that's average for the industry.

Foreign Transaction Fee

Bank of America can charge a foreign transaction fee of 3 percent, which is one of the highest in the industry. However, not all cards have this fee, so it will depend on the product you choose.

The Bottom Line

Bank of America offers competitive APRs, several rewards programs, free credit score tracking, and a number of fraud safeguards. However, the company has a few different fees in place, including an annual fee, a late payment fee, and a foreign transaction fee.

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User Reviews

Star Rating

3.9
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167 Reviews

Review Breakdown

5 star
47%
4 star
26%
3 star
8%
2 star
4%
1 star
14%

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Brittney Miskin

December 9th, 2019 Riverton, UT DETAILS arrow_drop_down
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Great options for credit cards, but their customer service is not very good.

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Tom Gourley

November 20th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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A large bank with nothing exceptional to mention. Customer service is average and services offered are typical. I did have a good interaction with one of their representatives in California which was encouraging.

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Spencer Morris (Logan)

November 19th, 2019 Riverton, UT DETAILS arrow_drop_down
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Love BoA credit cards for 1 reason- get a 12-18 month interest free loan and get it paid off---

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Amanda

November 15th, 2019 Warrendale, PA DETAILS arrow_drop_down
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My bank of america card has never given me any issues and their customer service always catches fraudulent charges.

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Jon Posey

November 11th, 2019 Riverton, UT DETAILS arrow_drop_down
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I have one BofA card and it has been decent. Their app is a little cumbersome but the card itself is fine. Their promos are what keep me around for sure.

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Brittany Wilkinson

November 11th, 2019 Herriman, UT DETAILS arrow_drop_down
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I like my Bank of America credit card. I love the ease of reading the credit card statement. It makes it clear and easy to see where purchases were made and how much is due.

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Sarah Watters

October 7th, 2019 Quinlan, TX DETAILS arrow_drop_down
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There was an error with my account (on the bank's side) that caused several NSF charges and fees. Although it was their error, they would not reduce the fees. Very poor customer service.

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Amy Boren

October 7th, 2019 American Fork, UT DETAILS arrow_drop_down
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We had a credit card that was attached to our account with them. The interest rate was so high that we never used it.

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Ron Durfey

September 9th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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I use Bank of America for personal use. I love the ability to pay bills and check my balance on mobile devices. Interest is comparable to other credit cards I use.

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Grant Lofgreen

June 5th, 2019 Provo, UT

Travel rewards card works great. Would be nice if it didn't have a foreign transaction fee seeing as it's a travel card...accepted almost everywhere. Mobile app is very useful.

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Julie Kincaid

May 28th, 2019 Soldotna, AK DETAILS arrow_drop_down
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We have had a Bank of America credit card for 11 years. We like the rewards that are offered, and feel like the company has good communication. Their phone app works great and I like how easy it is to set up travel alerts. Their customer service has always been very good.

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Reese

May 20th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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I have had a Bank of America credit card and they stand apart from other credit cards in my rate being lower, lower fees, and some great options for rewards. I especially like the cash back program. I had a Bank of America credit card in the 1980's and it was good then and it is even better now with all of the safeguard options and online services.

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Ashley

May 9th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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I have the Bank of America cash rewards credit card. I like this card because I get to choose how I earn rewards. When I first opened the card they gave me $200 cash rewards after making at least $1,000 in purchases in the first 3 months. I had 2 weddings that summer so it was very helpful!!

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Jeremy

May 6th, 2019 Mesa, AZ DETAILS arrow_drop_down
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Love the card and all it’s functions. The chip was fantastic especially when I was in Europe for a couple of years it always functioned flawlessly.

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wayne sanders

February 12th, 2019 Valley Center, CA DETAILS arrow_drop_down
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B of A has always been a card that I carry. having used this card for many years I have yet to have any issues with it. It is convenient because there is other banking that I do that I can tie into my B of A card and being able to take care of several things with one company is always nice and its a time saver.

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Sunny Perry

February 6th, 2019 Springville, UT DETAILS arrow_drop_down
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Really like the rewards program. I use my card as much as I can to get the rewards.

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Valarie Heaps

February 4th, 2019 Lehi, UT DETAILS arrow_drop_down
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love the 0% intro rate. makes it a great way to save on interest when transferring over balances.

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Tanner Cook

December 17th, 2018 Gilbert, AZ DETAILS arrow_drop_down
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My wife and I both have the gold reward credit card with Bank of America - we earn cash back on every purchase! No annual fees which is a huge plus for us.

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Mildred Carter

December 12th, 2018 Woodbridge, VA DETAILS arrow_drop_down
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I've had a BoA credit card since I initially opened my checking account when I turned 18. It's been a huge life saver for emergency situations. The use of the BoA app and website are also tremendous help, as you can set up online bill pay, and even transfer money not only between accounts but also to other people who may not even HAVE BoA accounts.

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edward reese

December 6th, 2018 Hyattsville, MD DETAILS arrow_drop_down
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I have two card and have never had any issuesor problems. Even when i lost my job briefly and missed a payment, they worked with me to catch up without penalty.

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Sam Ekberg

December 3rd, 2018 Gilbert, AZ DETAILS arrow_drop_down
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I use Bank of America, and it is fantastic! They have an online app that is really uesful, that I use it almost everyday! They help with everything I need and are very friendly with it! Their credit card service is always reliable and it allows me to get daily things.

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Gianna Valente

December 3rd, 2018 Gilbert, AZ DETAILS arrow_drop_down
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The Bank of America app is great. It is easy to use and for someone who has a parent attached to their account, it is very easy to transfer money.

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Jeffrey Salas

November 19th, 2018 Gilbert, AZ DETAILS arrow_drop_down
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I have a bank of america credit card. I am disatisfied with my high interest rate

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Jeff B

November 5th, 2018 Eagle Mountain, UT DETAILS arrow_drop_down
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Wow got approved for $1500 not bad for a guy with a 750 plus credit score and pretty good income . Don’t waste your time with these guys ..

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Hana

November 5th, 2018 Gilbert, AZ

I have a bank of america card and my experience has been good when i am at the actual bank, but when i first signed up, my check was withdrawn from my debit account for a week so it was inconvenient

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Mary

November 1st, 2018 West Jordan, UT DETAILS arrow_drop_down
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Bank of America was my very first credit card. I had a really small limit as I hadn't developed any credit yet. It was a very good card and service for a first time card holder. I kept the card open for many years as it looked good for my credit history. I only canceled when they began charging for inactivity.

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Susan

October 25th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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Non-intrusive. Comparable rates. Advertising efficiently. Great personal customer service. Well known name.

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Tracy

September 17th, 2018 Salt Lake City, UT

I’ve had a Bank of America card for 30 years. I rarely use it now that I have it paid off, because they kept raising my rate even when I always paid my bill on time.

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Kristin G

August 23rd, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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Bank of America credit card is a reliable company. They offer competitive rates. I don’t receive extra travel points with mine but I know some do.

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Karen Nelson

July 30th, 2018 Alpine, UT

I am alway losing credit cards. They are so great about it. They give me a temporary and the very next day, I have my new card. They are also very helpful and kind about helping check if there is any activity on my lost or stolen card.

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Taylor Vance

July 26th, 2018 Salt Lake City, UT

Terrible website design. But I like the Alaska Airlines credit card. A good companion pass offer helps to offset the cost of the yearly fee.

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Robert

July 13th, 2018 Washington, MI DETAILS arrow_drop_down
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Extremely slow to post your payments-it is now 35 days and although my balance is $1,200 they have reported $10,500 to the credit reporting firms. After contacting them I was told to be patient, certain things take time. Like how about doing your job correctly. Very nasty and snippy to talk to a customer rep said well maybe you just want to cancel your card? No problems it is done. They also refuse to process any charges for firearms and I would like to know how they can abrogate the 2nd Amendment and no I am not a gun nut but feel if you have been cleared and can qualify for a charge card they have no right to say no unless they are paying for the purchase! Tired of continual problems with their failure to post payments.

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Brayden D.

July 5th, 2018 Gilbert, AZ

Bank of America is my family’s go to for credit cards and they have never let us down.

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Troy Siren

July 2nd, 2018 Gilbert, AZ

Not only did I get an awesome card, I got a great rate and cash back as well.

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james pettinelli

June 18th, 2018 DETAILS arrow_drop_down
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Normally it is month to month business...they did alert me when my card was being used by a thief.

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Bob Trammell

June 18th, 2018 DETAILS arrow_drop_down
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Great fraud support and good cash back option that pays every month

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Betty L Kennedy

June 18th, 2018 DETAILS arrow_drop_down
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I get air miles. They protect me.They work well with me when I have a problem.

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james coe

June 18th, 2018 DETAILS arrow_drop_down
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Great benefits . No waiting on phone as a platinum honors member

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Wesley Clark

June 18th, 2018 DETAILS arrow_drop_down
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The card features are great and the customer service is excellent.

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Marv1959

June 18th, 2018 DETAILS arrow_drop_down
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Great security but rewards very restrictive

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Stuart Schnitzer

June 18th, 2018 DETAILS arrow_drop_down
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They are on top of any charges made. They question any different or odd charges to prevent fraud

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Karen

June 18th, 2018 DETAILS arrow_drop_down
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No respect either way- They don't respect me and I have no respect for them.I do not have any trust in them.

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bobby

March 5th, 2018 Herndon, VA DETAILS arrow_drop_down
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not good nothing great or different very typical commercial Drive and all the same

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Lori

March 5th, 2018 Yuma, AZ DETAILS arrow_drop_down
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They always alert me charges when they occur. If they aren't my charges I can quickly contact B of A and get things straightened out

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Jarred

March 5th, 2018 Lake Havasu City, AZ DETAILS arrow_drop_down
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Jarred was most helpful, very patient with me as I am 87 yrs old.

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Susan Tabet

February 26th, 2018 Tehachapi, CA DETAILS arrow_drop_down
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Amber in customer service was amazing... knowledgeable, polite, patient, helpful. The best customer service representative I've ever worked with. You are lucky to have her.

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Chef D

February 26th, 2018 Pomona, CA DETAILS arrow_drop_down
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Nothing but good experiences, If in doubt they provide great customer services

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Mo

February 26th, 2018 Newburgh, NY DETAILS arrow_drop_down
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All good experience as with customer service

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Anonymous

February 26th, 2018 Cherry Log, GA DETAILS arrow_drop_down
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Very difficult to deal with a mature rep when you have a financial hardship. They are all children!

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GF

January 22nd, 2018 Dallas, TX DETAILS arrow_drop_down
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Customer service access is extremely difficult.