Founded in 1998 and headquartered in Charlotte, North Carolina, Bank of America is a multinational banking and financial services company that offers credit cards.
Bank of America offers a few different credit cards with introductory rates of zero percent for the first 12 to 18 months. After that, rates remain in a competitive range for the industry.
Bank of America offers a variety of rewards programs that cardholders can participate in and earn travel points, bonuses, and cash back. Earned rewards are easy to convert into cash or prizes.
Because Bank of America thinks that its important to provide its customers with tools to help them understand their credit, the company provides consumer cardholders with access to a free monthly FICO score from TransUnion. With this feature, cardholders can see key factors that are impacting their score, track recent scores month-to-month and compare them to national averages, and learn about credit and strategies for keeping their credit healthy.
Bank of America provides tips on how to prevent fraud and invests in fraud protection technology in order to shield its cardholders from fraud. Visit Site
Bank of America charges annual fees up to $95 depending on the card. There are several other credit card companies that do not charge any annual fees at all.
For every late payment, Bank of America cardholders will incur that's average for the industry.
Bank of America can charge a foreign transaction fee of 3 percent, which is one of the highest in the industry. However, not all cards have this fee, so it will depend on the product you choose.
Great options for credit cards, but their customer service is not very good.
A large bank with nothing exceptional to mention. Customer service is average and services offered are typical. I did have a good interaction with one of their representatives in California which was encouraging.
Spencer Morris (Logan)
Love BoA credit cards for 1 reason- get a 12-18 month interest free loan and get it paid off---
My bank of america card has never given me any issues and their customer service always catches fraudulent charges.
I have one BofA card and it has been decent. Their app is a little cumbersome but the card itself is fine. Their promos are what keep me around for sure.
I like my Bank of America credit card. I love the ease of reading the credit card statement. It makes it clear and easy to see where purchases were made and how much is due.
There was an error with my account (on the bank's side) that caused several NSF charges and fees. Although it was their error, they would not reduce the fees. Very poor customer service.
We had a credit card that was attached to our account with them. The interest rate was so high that we never used it.
I use Bank of America for personal use. I love the ability to pay bills and check my balance on mobile devices. Interest is comparable to other credit cards I use.
Travel rewards card works great. Would be nice if it didn't have a foreign transaction fee seeing as it's a travel card...accepted almost everywhere. Mobile app is very useful.
We have had a Bank of America credit card for 11 years. We like the rewards that are offered, and feel like the company has good communication. Their phone app works great and I like how easy it is to set up travel alerts. Their customer service has always been very good.
I have had a Bank of America credit card and they stand apart from other credit cards in my rate being lower, lower fees, and some great options for rewards. I especially like the cash back program. I had a Bank of America credit card in the 1980's and it was good then and it is even better now with all of the safeguard options and online services.
I have the Bank of America cash rewards credit card. I like this card because I get to choose how I earn rewards. When I first opened the card they gave me $200 cash rewards after making at least $1,000 in purchases in the first 3 months. I had 2 weddings that summer so it was very helpful!!
Love the card and all it’s functions. The chip was fantastic especially when I was in Europe for a couple of years it always functioned flawlessly.
B of A has always been a card that I carry. having used this card for many years I have yet to have any issues with it. It is convenient because there is other banking that I do that I can tie into my B of A card and being able to take care of several things with one company is always nice and its a time saver.
Really like the rewards program. I use my card as much as I can to get the rewards.
love the 0% intro rate. makes it a great way to save on interest when transferring over balances.
My wife and I both have the gold reward credit card with Bank of America - we earn cash back on every purchase! No annual fees which is a huge plus for us.
I've had a BoA credit card since I initially opened my checking account when I turned 18. It's been a huge life saver for emergency situations. The use of the BoA app and website are also tremendous help, as you can set up online bill pay, and even transfer money not only between accounts but also to other people who may not even HAVE BoA accounts.
I have two card and have never had any issuesor problems. Even when i lost my job briefly and missed a payment, they worked with me to catch up without penalty.
I use Bank of America, and it is fantastic! They have an online app that is really uesful, that I use it almost everyday! They help with everything I need and are very friendly with it! Their credit card service is always reliable and it allows me to get daily things.
The Bank of America app is great. It is easy to use and for someone who has a parent attached to their account, it is very easy to transfer money.
I have a bank of america credit card. I am disatisfied with my high interest rate
Wow got approved for $1500 not bad for a guy with a 750 plus credit score and pretty good income . Don’t waste your time with these guys ..
I have a bank of america card and my experience has been good when i am at the actual bank, but when i first signed up, my check was withdrawn from my debit account for a week so it was inconvenient
Bank of America was my very first credit card. I had a really small limit as I hadn't developed any credit yet. It was a very good card and service for a first time card holder. I kept the card open for many years as it looked good for my credit history. I only canceled when they began charging for inactivity.
Non-intrusive. Comparable rates. Advertising efficiently. Great personal customer service. Well known name.
I’ve had a Bank of America card for 30 years. I rarely use it now that I have it paid off, because they kept raising my rate even when I always paid my bill on time.
Bank of America credit card is a reliable company. They offer competitive rates. I don’t receive extra travel points with mine but I know some do.
I am alway losing credit cards. They are so great about it. They give me a temporary and the very next day, I have my new card. They are also very helpful and kind about helping check if there is any activity on my lost or stolen card.
Terrible website design. But I like the Alaska Airlines credit card. A good companion pass offer helps to offset the cost of the yearly fee.
Extremely slow to post your payments-it is now 35 days and although my balance is $1,200 they have reported $10,500 to the credit reporting firms. After contacting them I was told to be patient, certain things take time. Like how about doing your job correctly. Very nasty and snippy to talk to a customer rep said well maybe you just want to cancel your card? No problems it is done. They also refuse to process any charges for firearms and I would like to know how they can abrogate the 2nd Amendment and no I am not a gun nut but feel if you have been cleared and can qualify for a charge card they have no right to say no unless they are paying for the purchase! Tired of continual problems with their failure to post payments.
Bank of America is my family’s go to for credit cards and they have never let us down.
Not only did I get an awesome card, I got a great rate and cash back as well.
Normally it is month to month business...they did alert me when my card was being used by a thief.
Great fraud support and good cash back option that pays every month
Betty L Kennedy
I get air miles. They protect me.They work well with me when I have a problem.
Great benefits . No waiting on phone as a platinum honors member
The card features are great and the customer service is excellent.
Great security but rewards very restrictive
They are on top of any charges made. They question any different or odd charges to prevent fraud
No respect either way- They don't respect me and I have no respect for them.I do not have any trust in them.
not good nothing great or different very typical commercial Drive and all the same
They always alert me charges when they occur. If they aren't my charges I can quickly contact B of A and get things straightened out
Jarred was most helpful, very patient with me as I am 87 yrs old.
Amber in customer service was amazing... knowledgeable, polite, patient, helpful. The best customer service representative I've ever worked with. You are lucky to have her.
Nothing but good experiences, If in doubt they provide great customer services
All good experience as with customer service
Very difficult to deal with a mature rep when you have a financial hardship. They are all children!
Customer service access is extremely difficult.