Name: Bank of America
Rating: 4.0

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Jwat1213 New Market, MD

I have a car loan with them. Great rates and easy to make payments through the app. The app is great

4 years ago Edited September 14, 2021

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Maureen Canelo Valdosta, GA

Bank of America has an extraordinary customer service department they are able to assist in a timely manner.

4 years ago

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Robert Okray Orlando, FL

I’ve used Bank of America for years, whenever I had any issues, customer service was quick to fix it.

4 years ago

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abe fried Bensalem, PA

Not as professional as other big banks, their financial services are decent at best. not much to speak of in service or product availability.

5 years ago

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Keron Grey Tallahassee, FL

I've had this for four years and all my charges come through fast and I can zelle whenever I want to. Excellent card with excellent rewards. Being able to pick my 3% category is wonderful

5 years ago Edited September 14, 2021

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Myken Cheyenne, WY

Bank of America offers many different rewards cards and I have several! Awesome rewards which is a big deal for me!

5 years ago

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Jami Lucas Eagle Mountain, UT

We got a great sign on bonus and have been pleased with the card since. We use it monthly and get rewarded.

5 years ago

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Danielle Powell Long Beach, MS

Really like this credit card. Customer service representatives were always helpful and website is user friendly

5 years ago

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Frantzlida Tallahassee, FL

I love my Bank of America, their customer service is amazing and it’s easy to access your money online.

5 years ago

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Amanda Warrendale, PA

My bank of america card has never given me any issues and their customer service always catches fraudulent charges.

5 years ago

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Ron Durfey Pleasant Grove, UT

I use Bank of America for personal use. I love the ability to pay bills and check my balance on mobile devices. Interest is comparable to other credit cards I use.

5 years ago

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Susan Pleasant Grove, UT

Non-intrusive. Comparable rates. Advertising efficiently. Great personal customer service. Well known name.

6 years ago

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Kristin G Pleasant Grove, UT

Bank of America credit card is a reliable company. They offer competitive rates. I don’t receive extra travel points with mine but I know some do.

6 years ago Edited September 14, 2021

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Jean Ayers

Help after identity theft.They were able to get me credit for all the problems.

5 years ago

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james pettinelli

Normally it is month to month business...they did alert me when my card was being used by a thief.

6 years ago

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Bob Trammell

Great fraud support and good cash back option that pays every month

6 years ago

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james coe

Great benefits . No waiting on phone as a platinum honors member

6 years ago

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Wesley Clark

The card features are great and the customer service is excellent.

6 years ago

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Jarred Lake Havasu City, AZ

Jarred was most helpful, very patient with me as I am 87 yrs old.

7 years ago

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Chef D Pomona, CA

Nothing but good experiences, If in doubt they provide great customer services

7 years ago

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Omneya Andrea Acosta-Dhmaid

High Interest is what gives it a 4 star. It make is hard to pay down because of this

7 years ago

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T Bell Stafford, TX

Ease of use. Excellent customer service. Knowledgeable team members

7 years ago

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RobertSamuelson Taneytown, MD

Many years of good service, but 1 contentious erroneous charge, which was VERY had to get resloved.

7 years ago

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Kenny Knox Wichita Falls, TX'

great terms, cash back, early bonus given if spend so much in for 90 days

7 years ago

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Dani Springer Brooklyn, NY

Good App and website. Good customer service but very hard to reach (especially if outside the U.S.)

7 years ago

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Karen Fortier Monroe, WA

Their customer service and support have always been fantastic.

7 years ago

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Dave Greenville, TX

Fair and great customer service. Friendly staff at the local branch.

7 years ago

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Jack San Diego, CA

3% rebates on gas, 2% at grocery stores, no annual fee. If you have a problem, they don't do a good job fixing it.

7 years ago

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Funbi Atokose

I love one thing about bank of America which is the ease of access but I dislike their digital banking system and their customer service.

1 year ago Edited April 2, 2024

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Rebeka Melber Washington, DC

Great services! Been a lifelong BoA customer. They maximize your money the more you put in BoA too!

2 years ago

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Toby Jerome Williston, ND

Good website good customer service Interest could be lower but all cards could be.

2 years ago

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Rose Mary O El Paso, TX

Bank of America cardholders e joy online self-service options that are modern and innovative.

2 years ago

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Carol Ford Eugene, OR

I have this credit card through the Alaska Airlines promotion. I do NOT like BofA as a bank so have no comments other than the credit card is good.

2 years ago

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Mariana Tornero Alegria Hercules, CA

It has been great for the past 5 years. Customer service is great but you have to be careful with the fees.

2 years ago

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Uju Kamanu Seattle, WA

Best bank ever. I have 3 accounts with them and still pleased. Customer service is so good!

2 years ago

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Queen Shavy Miami Beach, FL

The good is they have good cash back deals and travel benefits. You need a good credit tho to get this card

3 years ago

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John Tucker Keller, TX

Never had a issue with my bank, customer friendly and always happy to assist in anyway.

3 years ago

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Nika Malikova Des Plaines, IL

Great app features and easy to navigate but sometimes very long wait time when you are trying to reach operator.

3 years ago

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Jack Rein Sparta, WI

We use this card for all of our gas purchases. We get 3% cash back on all gas purchases.

3 years ago

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Carlianne Slocomb, AL

Big fan of the 1,2,3 cash reward card! Great for just starting to build up credit too.

3 years ago

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Ed Angel Georgetown, TX

Bank of America Mastercard is very accurate and responsive to any questions I have.

3 years ago

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RCSmith Frankfort, KY

I have been with Bank of American for a few years. Card is good and service is good. I like the cash back rewards.

3 years ago

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Rosita Khalehpari Winnetka, CA

I get fraud warning and alert if something is wrong. They inform me via email and text messages.

3 years ago

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Miller Clarksburg, MD

I have been a long time Bank of America customer. They take a lot of care to service their customers.

4 years ago

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Joannetta Jarman Secaucus, NJ

Good company for credit cards for kids, we used these for grandkids first cards to build credit. Highly recommend them.

4 years ago

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Rocio Diaz Tallahassee, FL

Good perks especially if this is someone's first credit card. Annual fees can get high as well as the APR.

5 years ago

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Haley Tallahassee, FL

Their cash rewards credit card is an amazing value if you qualify. 10/10 would recommend.

5 years ago

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Shirley Mitchell South Jordan, UT

They have a 0% for 12 months and have had to use it several times. They are very nice and polite.

5 years ago

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Kilee Wagner Eagle Mountain, UT

Love the credit card benefits and are always able to reach customer service quickly and efficiently.

5 years ago

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Claudina Moreau Fort Lauderdale, FL

Bank of America can be a good experience depending on what product you use, however, their banks are not open late.

5 years ago