Bank of America Logo

Bank of America

Is This Your Business?
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4.7

Overall Score

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Anonymous 209.172.73.227

Trusted and no issues at all using at all places.

6 years ago

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Regina Moe Hazlet, NJ

The cash back is pretty decent. Low interest rates

6 years ago

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Knudsen Fort Collins, CO

Very prompt and more for their customers unlike US Bank.

6 years ago

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Xiqing Li Bethel, MN

Bank of America has the quality of produce/service.

6 years ago

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Dwight Randall Silver Springs, MD

They check with me when unusual activities are detected.

6 years ago

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Kristen L. Galardi Wayne, NJ

Their credit card gives us some decent cash back.

6 years ago

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Nicole WA

Their customer service is atrocious they are rude and understaffed! They are inconsiderate they lie !

6 years ago

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Gerald Saunders Bakersfield, CA

We have no problems. They are on top of our purchases

6 years ago

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Randel Weikle Jacksonville, FL

Excellent service but overly sensitive to hacking

6 years ago

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Gary McVey O'Fallon, MO

Their pay-back system doesn't work for me..

6 years ago

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Gregory Antonowich Garfield, NJ

The are fair with my credit limit and offers.

6 years ago

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REBECCA Simi Valley, CA

Easy banking and love the online features.

1 year ago Edited April 27, 2023

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Yolanda Kooker IA

I applied for a new card through them. But,got denied and they didn't even tell me why. The agent was really snotty and very rude 😒

1 year ago

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Amanda Cribbs

Great with customer service but hogh overdraft feea

2 years ago

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Bella Mee Mobile, AL

Horrible and very difficult to deal with and pay off extremely high interest rates and I experienced harassing communication !

2 years ago

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Scott Jones Tallahassee, FL

Great service and recovery of lost or stolen cards

2 years ago

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anupam sumessur Curtis Bay, MD

I get money back everytime I use my card. Love it

2 years ago

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Felicia Bady

Problem service unprofessional poor knowledgeable was not happy with bank of Americans so disappointed I closed my account

2 years ago

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Michelle McC Chicago, IL

Decent customer service, but fees and interest rates are excessive

2 years ago

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Luke

The customer service was friendly and professional

2 years ago

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Bev Schaffer Henderson, NV

Banking w them for years. Excellent bank low fees

2 years ago

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DyevencaM Tallahassee, FL

Great banking that provides excellent customer service.

2 years ago

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Nya Nicole Tallahassee, FL

Great customer service and reps are very helpful

2 years ago Edited November 5, 2021

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Samantha Grabert Salt Lake City, UT

Really not a fan of Bank of America. Credit card was easy to use but customer service is not great.

2 years ago

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Varduhi Rockville, MD

have been with the company for ages, reliable partner

3 years ago

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Kurt Lucas Olney, MD

The Bank of America credit card has offed me great interest rates, and fantastic customer service.

3 years ago

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Marilyn Crofts Westland, MI

I am a coustomer because they are the only bank in town that will let us cash out US savings bond.

3 years ago

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Linda Lender Orem, UT

Bank of America has the worst customer service I have ever experienced. They also have a high rates and I don't trust them at all.

4 years ago

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Sarah Russie Clearfield, UT

Very high rates for anything with this company. They are very reliable as a corporation, but you end up paying for it.

4 years ago

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Jeffrey Salas Gilbert, AZ

I have a bank of america credit card. I am disatisfied with my high interest rate

5 years ago

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Jeff B Eagle Mountain, UT

Wow got approved for $1500 not bad for a guy with a 750 plus credit score and pretty good income . Don’t waste your time with these guys ..

5 years ago

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Troy Siren Gilbert, AZ

Not only did I get an awesome card, I got a great rate and cash back as well.

5 years ago

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Cristine Gonzales Tallahassee, FL

Absolutely trash. They want all your money and will charge you a fee for absolutely everything

3 years ago

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Marv1959

Great security but rewards very restrictive

5 years ago

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bobby Herndon, VA

not good nothing great or different very typical commercial Drive and all the same

6 years ago

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GF Dallas, TX

Customer service access is extremely difficult.

6 years ago

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lunker Pottsboro, TX'

Never got statements and they charged late fees, cancelled card

6 years ago

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Ms. K. May Beverly Hills, CA

I like them but they charge me an annual fee.

6 years ago

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Timothy Nikolaus Tempe, AZ

Customer service is a joke, the clerks have to refer to their superiors

6 years ago

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Sideeq H. Muhammad Cincinnati, OH

They seem disorganized and don't care much about their customers

1 year ago

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S B Taylor Seattle, WA

Somewhat high APR, offers secure cards for credit building.

1 year ago

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Amber BER Wright Weirton, WV

Was easy to understand everything I wanted to know

2 years ago

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Brittney Miskin Riverton, UT

Great options for credit cards, but their customer service is not very good.

4 years ago

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George theodorakos

Terrible. Typical of Bank of America. Hard to resolve issues

4 years ago

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Tianna Tallahassee, FL

Good customer service but is always busy

2 years ago

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Joseph Zaccheo Cambridge, MA

They charge OUTRAGEOUS Illegal Interest Rate!

6 years ago

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Kevin McLaughlin Edmond, OK

Poor service, broken systems, inadequate rewards

6 years ago

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Robert McDonald Herndon, VA

reduce credit line after years of good faithful

6 years ago

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Christena Bey River Grove, IL

They have a very slow process for credit line increases

6 years ago

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Igor Fedin Tuscaloosa, AL

A $35 overdraft fee for a $5 transaction.

6 years ago Edited August 1, 2023