Founded in 1998 and headquartered in Charlotte, North Carolina, Bank of America is a multinational banking and financial services company that offers credit cards.

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The Good

  • Competitive APRs
  • Rewards Programs
  • Free Credit Score Tracking
  • Fraud Safeguards

Competitive APRs

Bank of America offers a few different credit cards with introductory rates of zero percent for the first 12 to 18 months. After that, rates remain in a competitive range for the industry.

Rewards Programs

Bank of America offers a variety of rewards programs that cardholders can participate in and earn travel points, bonuses, and cash back. Earned rewards are easy to convert into cash or prizes.

Free Credit Score Tracking

Because Bank of America thinks that its important to provide its customers with tools to help them understand their credit, the company provides consumer cardholders with access to a free monthly FICO score from TransUnion. With this feature, cardholders can see key factors that are impacting their score, track recent scores month-to-month and compare them to national averages, and learn about credit and strategies for keeping their credit healthy.

Fraud Safeguards

Bank of America provides tips on how to prevent fraud and invests in fraud protection technology in order to shield its cardholders from fraud. Visit Site

The Bad

  • Annual Fee
  • Late Payment Penalty
  • Foreign Transaction Fee

Annual Fee

Bank of America charges annual fees up to $95 depending on the card. There are several other credit card companies that do not charge any annual fees at all.

Late Payment Penalty

For every late payment, Bank of America cardholders will incur that's average for the industry.

Foreign Transaction Fee

Bank of America can charge a foreign transaction fee of 3 percent, which is one of the highest in the industry. However, not all cards have this fee, so it will depend on the product you choose.

The Bottom Line

Bank of America offers competitive APRs, several rewards programs, free credit score tracking, and a number of fraud safeguards. However, the company has a few different fees in place, including an annual fee, a late payment fee, and a foreign transaction fee.

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User Reviews

Star Rating

3.9
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167 Reviews

Review Breakdown

5 star
47%
4 star
26%
3 star
8%
2 star
4%
1 star
14%

Sentiment Criteria

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Vickie Graves-Woodward

January 15th, 2018 Goose Creek, SC DETAILS arrow_drop_down
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Rates not the best, I wish the rates were lower. After years of service they could offer customers lower Rates. I would refer my friends if they were cheaper.

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McKinney Boyd

January 9th, 2018 Midlothian, TX DETAILS arrow_drop_down
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Bank of America is the crown jewel of all credit cards. It has a number of perks and points to keep you using it all the time.

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Omneya Andrea Acosta-Dhmaid

January 3rd, 2018 DETAILS arrow_drop_down
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High Interest is what gives it a 4 star. It make is hard to pay down because of this

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T Bell

January 3rd, 2018 Stafford, TX DETAILS arrow_drop_down
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Ease of use. Excellent customer service. Knowledgeable team members

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RobertSamuelson

January 3rd, 2018 Taneytown, MD DETAILS arrow_drop_down
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Many years of good service, but 1 contentious erroneous charge, which was VERY had to get resloved.

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Mary H

January 3rd, 2018 Oakland, CA DETAILS arrow_drop_down
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Very easy process. Everything was a seemless. From the initial call to installation everything has been handled well. We are very happy!

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Kenny Knox

December 18th, 2017 Wichita Falls, TX' DETAILS arrow_drop_down
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great terms, cash back, early bonus given if spend so much in for 90 days

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Beverly Wilczek

December 18th, 2017 Oak Island, NC DETAILS arrow_drop_down
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I like getting the travel points, I've used them to travel to Porto Rico just before the hurricane, an experience I can't have again.

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Hannah

December 18th, 2017 Pleasant Grove, UT DETAILS arrow_drop_down
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We use the Alaska Airlines bank of america card. I like the card itself. But I usually don't look forward to trying to get done anything on their website. It is a pretty poor user experience. However, the mileage plan is great and we build up miles so fast. We have gotten quite a few free flights. Great deal!

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DAVID CLAPP

December 11th, 2017 Palm Bay, FL DETAILS arrow_drop_down
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IT HAS GREAT BONUS AND IS ACCEPTED EVERYWHERE

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Anonymous

December 11th, 2017 209.172.73.227 DETAILS arrow_drop_down
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Trusted and no issues at all using at all places.

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Regina Moe

December 11th, 2017 Hazlet, NJ DETAILS arrow_drop_down
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The cash back is pretty decent. Low interest rates

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Joy Shela

December 11th, 2017 Rio Rancho, NM DETAILS arrow_drop_down
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Interest rate, easy to work w/& reward miles

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Dani Springer

November 28th, 2017 Brooklyn, NY DETAILS arrow_drop_down
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Good App and website. Good customer service but very hard to reach (especially if outside the U.S.)

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lunker

November 28th, 2017 Pottsboro, TX' DETAILS arrow_drop_down
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Never got statements and they charged late fees, cancelled card

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Joe Livingston

November 28th, 2017 Winthrop Harbor, IL' DETAILS arrow_drop_down
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No hassle and easy to use - easy balance transfer and easy to notify of travels.

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Jean C Thompson

November 28th, 2017 Appleton, WI' DETAILS arrow_drop_down
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Annual summary of categorized charges. e.g. Medical bills

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Karim Assar

November 28th, 2017 Stone Mountain, GA DETAILS arrow_drop_down
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Never have any issues with this card. Exceptional customer service and online banking.

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Karen Fortier

November 28th, 2017 Monroe, WA DETAILS arrow_drop_down
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Their customer service and support have always been fantastic.

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Jim Holloway

November 28th, 2017 Upland, CA DETAILS arrow_drop_down
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It does everything I need but I do not see them doing anything revolutionary, but they do a very good joib.

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Steven Coleman

November 28th, 2017 Tempe, AZ DETAILS arrow_drop_down
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THEY DO NOT CHARGE OVER DRAFE AND YOU GET REWARDS EVERY TIME YOU USE OR PAY YOUR PAYMENT

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Knudsen

November 28th, 2017 Fort Collins, CO DETAILS arrow_drop_down
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Very prompt and more for their customers unlike US Bank.

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carol

November 20th, 2017 New Castle, DE DETAILS arrow_drop_down
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low interest rate / easy to use no /problem when traveling

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Dave

November 20th, 2017 Greenville, TX DETAILS arrow_drop_down
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Fair and great customer service. Friendly staff at the local branch.

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kenn brinck

November 13th, 2017 Mine Hill Township, NJ DETAILS arrow_drop_down
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I've had good service; they are quick in fraud charges.

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George

September 25th, 2017 Ripley, TN

This company has never try to work we me on trying to fix my credit problems. They only exploited me. I had been with them for over 2 decades and not once have they offer me the opportunity to have a successful card with them. With them I was never good enough. I applied with Capital One and no result. Turn me down flat.

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Joseph Zaccheo

September 25th, 2017 Cambridge, MA

They charge OUTRAGEOUS Illegal Interest Rate!

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Allan

September 25th, 2017 Jacksonville, FL

No interest for a year plus a cash bonus

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Ms. K. May

September 25th, 2017 Beverly Hills, CA

I like them but they charge me an annual fee.

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bobby

September 25th, 2017 San Diego, CA

Care about their customers try to help every way they can so you will stay a loyal customer

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Jack

September 25th, 2017 San Diego, CA

3% rebates on gas, 2% at grocery stores, no annual fee. If you have a problem, they don't do a good job fixing it.

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Igor Fedin

September 19th, 2017 Giddings, TX

They have discrepancies/uncertainties in their definitions of the debit card use that allow them to play dirty games. You need to monitor your account constantly because they can apply a $35 fee when you expect it the least. You can never relax.

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Xiqing Li

September 18th, 2017 Bethel, MN

Bank of America has the quality of produce/service.

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c. Hayden

September 14th, 2017 Deland, FL

they have always been good to me and the rates have been very useful for me.

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Lucky Arevalo

September 14th, 2017 Washington, DC

They are effecient in their services. They alert me when transactions appear suspicious. They also protect my card when informed of my traveling out of the area.

Verified Customer

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Karim Assar

September 14th, 2017 Concord, CA

No fees, no hassle and unlimited 1% cash back.

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Cstol

September 14th, 2017 Rancho Palos Verdes, CA

They are quick to report fraudulent charges on my account and very pleasant to deal with!

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Joe Ammons

September 14th, 2017 Kent, WA

Prompt, protect me from fraud and accept Samsung pay

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Timothy Nikolaus

September 12th, 2017 Tempe, AZ

Customer service is a joke, the clerks have to refer to their superiors

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Karen Stricklin

September 12th, 2017 Roff, OK

Always take care of my needs when I asked for help

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Dwight Randall

September 12th, 2017 Silver Springs, MD

They check with me when unusual activities are detected.

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Kristen L. Galardi

September 12th, 2017 Wayne, NJ

Their credit card gives us some decent cash back.

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Smith

September 12th, 2017 Suitland, MD

Credit limit was good with ability to link to checking account. Rewards program is good and easy application process.

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Nicole

August 23rd, 2017 WA

Their customer service is atrocious they are rude and understaffed! They are inconsiderate they lie !

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Patricia Ezell

August 21st, 2017 Tyler, TX

Vacationing in Mexico and called BOA 2 separate times to ensure my BOA debit/cc would work for purchases and was assured it would. I arrived in Mexico only to find out that it did not and was flagged for security after I notified them prior to leaving! Multiple calls, emails without resolution until I returned home. Worst service ever - BOA left me without cash or any way to make purchases the entire week I was abroad. No explanation, no apologies.

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Ximena Morales

August 14th, 2017 Torrance, CA

They were the only bank that did not close my account when I lost my house (back in 2009), they lower my credit limit and they gave me great 0% to pay off my creditors

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Robert Joros

August 14th, 2017

Just a few issues. Alwaysmling lines at the actual bank itself. And if I transfer $$ from savings to checking to much I get charged. Other than that I really have no issues. The online banking app is easy to use and a good tool for tending to $$.

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Kevin McLaughlin

August 14th, 2017 Edmond, OK

Poor service, broken systems, inadequate rewards

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Gerald Saunders

August 14th, 2017 Bakersfield, CA

We have no problems. They are on top of our purchases

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TERRENCE WALKER

August 9th, 2017 Glen Burnie, MD

I was told I was a high risk account and they closed my account which I JUST opened yesterday on line. I went through a divorce and bankruptcy and just trying to get my financial life back in order and they are not willing to help. Also, I made a deposit of $500 (Sounds Risky right) to get my account started and they are holding my money until the 17th...So I am done with them forever...