Founded in 1850 and headquartered in New York, American Express offers financial services such as credit cards and insurance.
American Express offers credit cards with introductory rates of 0 percent for the first six to twelve months. After that, it offers rates competitive within the industry.
American Express offers several rewards programs, cash back rewards, travel rewards, and business rewards.
American Express offers solutions to prevent fraud, including card identification verification, counterfeit detection, electronic verification, and charge authorization. Visit Site
Depending on the card, American Express can charge some of the most expensive annual fees in the industry. However, as with many credit card companies, the first year might have no annual fee.
American Express cardholders can expect a late payment penalty that is comepetitive within the industry.
While some companies in the industry do not charge a foreign transaction fee, American Express charges one, which can be inconvenient for frequent travelers.
Unfortunately, American Express does not provide its customers with free credit score tracking.
I am not currently using an Amex card, but did for years when it was accepted in Canada by Costco. I felt is was a good card with great perks.
Worst company around for how they treat their customers
Their phone contact service is terrible. Kept repeating a representative will be with you in less than a minute but after 15 minutes I hung up.
Good rewards program fairly low interest rates
Reliability, outlet all over the world and customer servicd
outstanding service. goes the extra mile for long term customers.
excellent customer care,upgrades at earliest to suit the needs of the customers, card imits are great when compared to so many other cards
Excellent rates and customer service. I love the immediate availability of a payment
Ease of use, friendly service, convenient locations, good rstes
Patrick - Yuma, AZ
Excellent customer service! Always on time and I love their reward points that connect with Amazon.
John M Stanley
When we needed some help with our card, their customer service was just outstanding! They helped us get back on track and took care of our issues - someone else got our card number and the account was closed immediately, no cost to us for any purchases, and new card issued immediately and sent out the next day. Excellent card!
Great security service and customer care and advertising product
they keep a close eye on charges and they monitor the account and notify me of any unusual charges
Service value on perks points ease of view of charges
Dont love the yearly fee, but I love all the perks. Like the insurance on rental cars, etc.
I have the Delta Gold Skymiles card and the Blue Cash back card. American Express is fine...but not stellar. I think the company used to be higher end and more cutting edge but I don't think they are the leader in higher end credit cards anymore. I think JP Morgan is better.
My Grandma has an American Express credit card and she likes the cash back that she gets.
It works great and is accepted almost everywhere. I like that they usually have a larger spending limit and you are not limited to dollar amounts in a single day.
I use this card for company expenses and they are great to work with. I have never had a problem with them and their customer service is reliable and efficient.
We used American Express for years but had to switch when Costco went with Citi bank. The service was great and helped us out with charges that were not ours and questioned a few that looked suspicious,
They are a great company to have a credit card in your wallet willing to help you in everything you might need
not acceoted everywhere and not good experiance with the company as a whole
The best customer service! I am so grateful for Amex. They solved an important fraud issue for me.
We originally only had an Amex card because it was in partnership with Costco. However, once that partnership end, we obtained another Amex card because we loved the benefits so much!
I've liked Amex in the past but I recently received an offer in the mail When I called Amex to inquire about it, I was told I did not qualify. Please don't send offers to me if I can't use them.
I like this company, they are really easy to use. And they resolve disputes quickly.
I have the Delta American Express and love to use it when I fly.
I got a Amex card when I was wanting to get frequent flyer miles. It delivered on the miles but there was an annual fee involved of $99. I really don't want to pay anymore for a credit card if I don't have to. Cancelling the service went well though. Their customer service was great to work with.
We use the American Express Delta Skymiles, and we love the program. Almost all of our airfare is free.
I use my Amex card for as many things as I can so I can get the points. I use it for my business too. Their customer service is great.
If you have a dispute OR fraud ... go with AMEX! They are a company that truly takes care of you alway. Have trustwd them for years. Love my AMEX!
Good and fair company. Business oriented definitely. Professional, people we talk with
Vicki A Michaels
Good product, but I wouldn't pay to have one of the higher end cards.
I've been very happy with my Delta Gold and Starwood Preferred American Express cards. The rewards are good and the customer service is always superb.
I use my American Express credit card because I like the flexibility of how I can use the points. I can use points for flights, hotels and even charity. American Express is not accepted everywhere but I find I can use the card at most places. They have also been great to follow up on questionable charges which gives me peace of mind.
I’ve been a customer for years. We love the rewards program. It’s so easy and hassle free.
American Express is the odd-man out. Other cards are accepted in more places. Visa seems to be much more universal.
It was easy to get an American Express credit card and they are always helpful when we call with problems. The flight rewards we get are great also!
I used their Credit card through Costco when they were partner with them... Easy app to use. Great reward program.
I love American Express. They took good care of you. Great customer service
Points are always a great bonus when spending money.
I’m all about the benefits! I have multiple cards and love them all! I love the delta miles and the flexibility of membership rewards points that I use for travel as well or for gift cards etc!
very good, told me my options and let me to know I could change later if I wanted to.
AMEX has always worked well to solve problems. Also there haven't been many of those either.
Always a good experience Have had them and they are the best
When it is needed to call the AMEX people you are treated nicely and when they answer the phone you do not have to repeat your card number as they have a system that identifies you as a legit caller and the people you talk too are reasonable . There was a time when AAA double charged me for a battery replacement and they saw it immediately and reversed the charge. Sadly AAA dropped AMEX soon after that.
It forces me to buy only what I can pay for.
Reliable, slower payoff! Great auto program!
website is easy to use, good for frequent flyer miles, keep my rate percentage down.
the amount of credit is helping in times of need.