Founded in 1850 and headquartered in New York, American Express offers financial services such as credit cards and insurance.
American Express offers credit cards with introductory rates of 0 percent for the first six to twelve months. After that, it offers rates competitive within the industry.
American Express offers several rewards programs, cash back rewards, travel rewards, and business rewards.
American Express offers solutions to prevent fraud, including card identification verification, counterfeit detection, electronic verification, and charge authorization. Visit Site
Depending on the card, American Express can charge some of the most expensive annual fees in the industry. However, as with many credit card companies, the first year might have no annual fee.
American Express cardholders can expect a late payment penalty that is comepetitive within the industry.
While some companies in the industry do not charge a foreign transaction fee, American Express charges one, which can be inconvenient for frequent travelers.
Unfortunately, American Express does not provide its customers with free credit score tracking.
I had an American Express card for quite some time. I actually really liked the card and benefits but the yearly fees began to just be too much compared to my other 2 cards. I would recommend Amex to anyone who doesn't necessarily care about the annual fee.
The Delta American Express is the best because I'm able to earn points on regular purchases everyday. These points turn into miles really fast. They are constantly having deals for more miles on restaurants, and you can even shop on their sky mall. The best is being able to board early on flights by just showing my Delta American Express. American Express is used everywhere and all over the world.
I've been an American Express credit card holder for over 20 years. The website is easy to use, customer service is efficient and responsive, and the phone app is great for checking on funds available or making a payment in real time.
I love american express. Their service is terrific. A person always answers when you call and they are always very helpful. A great example for everyone
Robert R McEvilly
They are always accurate, but difficult to do business with.
They send you a report at the end of the year. Very insiteful
I love my American Express card. Totally convenient and service is incredible. Love American Express.
They have a great rewards program. The only bummer is that not everyone takes their card. When they do, the rewards are great.
Terrible experience. Their customer service is absolutely terrible. I have wasted 10-15hrs of my time on the phone.
We’ve used American Express for the past 18 years. They have great rewards and their interest rate is competitive. They’ve monitored transactions on our card for fraud and have contacted us whenever they suspected fraud or suspicious transactions. Their customer service is excellent.
Jonas De Olveira
I have the Delta skymiles american express card. I really like getting a companion fare each year. It helps make the annual fee worth it. I travel often and use delta most often as my carrier so I get double points on all those purchases. It has been a good card, it isn't great for international travel though. It is not accepted in as many places overseas.
I currently have an American Express credit card. It was easy to obtain without much hassle. I have enjoyed the perks and points that I earn with this card. Website where I applied for the card was user friendly and I was able to chat with a rep as well who guided me through the process.
I cancelled all my AMEX cards after some bad experiences. This company has poor customer service, increases interest rates often, and changes card perks without communicating. I was particularly disappointed in their Delta/Amex partnership and the frequent changes they made to those perks with no notification. Use anyone but AMEX.
Michelle De Oliveira
I have the American Express Delta rewards card and it works well for me. I like that I get a free companion ticket each year, which offsets the annual fee. I also like that I get a free checked bag for myself and for whoever is in my party. This saves us a bundle when we fly as a family.
AmEx has been a top notch company for me. I appreciate it when I get a notification from them letting me know that something in my spending pattern was different and they just wanted to verify that it was in fact me who made the charge. There was a time however that I hadn't made the charge on my account and there were no questions asked, AmEx reversed the charges and didn't penalize me for it. that's good customer service in my book.
I have always liked the perks with this card, but find them to be a little more expensive and a lot harder to use because not everyone accepts them. I still use this card and like it for the sky miles and the companion ticket.
I enjoy the Delta rewards Amex. The bonus miles are a great bonus. Customer service has been great when needed.
Overpriced annual fees for a card with no added benefits. When I was looking for a card that offered great rewards I thought I had it with AMEX, it turns out that wasn't the case. The whole time I had the card I was underwhelmed. I would look into another card before signing up with AMEX.
WE HAVE BEEN WITH AMERICAN EXPRESS FOR MANY YEARS AND LOVE THE BONUS'S WE GET BY BEING WITH THEM. WE USE OUR FREQUENT FLYER MILES WE GET WITH USING OUR CREDIT CARD. WE LOVE GETTING A COMPANION FREE TICKET IF WE USE OUR CARD ENOUGH IN ONE YEAR. WE HAVE ALWAYS BEEN TREATED FAIR ON THE PHONE WHEN IT CAME TIME TO UP THE AMOUNT WE COULD USE.THEY HAVE A GOOD CUSTOMER SERVICE THAT IS EEASY TO GET AHOLD OF AND HELP WITH OUR PROBLEMS. THEY ARE SO GOOD TO FOLLOW UP IF WE HAVE A COMPLAINT ABOUT ANYTHING.
It took a long time to American Express accept my husband and I as a customer even thou we having good credit score. We only have the card because of Costco.
I love my Amex card. Easy customer service and lots of benefits make this a card worth having, even with the annual fee. The rewards alone easily pay for this.
I've been pleased with American Express. I have had my card for several years now. I use my American Express to pay ALL of my bills and other purchases. I've never had to pay late fees or penalty fees so I don't know what that part of the game is like. I make it a point to pay my monthly bills on time and 100%. If you can do that without fail, then they are a good card to have. For me, I like the frequent flier miles and the free baggage I get with my Delta American Express. What I get from that card makes the year fee worthwhile. I have run into only a few places that won't take this card, but I always carry another card with me in case I run into a store that won't take my American Express.
I have loved having an American Express card. There are good deals often that allow me to get free stuff. I have not had any problems with it.
I have found my American Express to be very underwhelming. The rewards aren't easy to redeem and use and it feels like the annual fees are too high. I wouldn't get an AMEX card if you are looking into them.
Kristiane R Durfey
We have and use our American Express on a regular basis. We love the ease of use and the rewards that we get through them. Interest rate isn't great but as long as you pay off the balance every month it isn't a problem. The card is accepted most places too.
We have used American Express for a long time. Their customer service is good and they usually respond quickly and are very helpful. I do like their reward program options. They have a lot of different companies available to choose from. They have added a lot more companies that you can get gift cards to.
I've been underwhelmed by my American Express card. The perks aren't great and customer service is less than helpful. I would look into other options before enrolling with American Express.
We use our American Express all the time and have really liked it. Their customer service responds quickly and are very helpful. Their online platform is great and really easy to use. I have always had a great experience with their online chat/help. Also we like their rewards program.
I am fairly new to American Express. I have one of the Delta cards and I absolutely love it. The airline benefits are amazing, and have made it so we can take our family of 5 to Hawaii and not have to pay for a single ticket!!! Their customer service is so amazing to work with and are always kind and helpful. It is very easy to pay my bill online as well. I would, and do, recommend this card to anyone looking for a great airline card.
I had been their customer since 1999, they provided excellent service, but have not looked out for my interests when I was scammed
I love that I can get frequent flyer miles and build up points with purchases. I wish they didn't charge an annual fee to use their services. Their prompts to make payments are quick and easy though.
Easy to use website & app. Makes things easy to track & make quick payments. Great customer service.
Great customer service and easy use of sky miles. Interest rate is too high compared to other cards
I've loved using my American Express card for over 20 years now. The perks I get from the points when I use it comes in handy. The customer service is great and easy to use when redeeming points.
I don’t like having to pay an annual fee so we dont use them anymore. I want a card that is free.
I have an American Express card but I only use it when I have to. The cost to have the card is too much. And many times they charged me for services i didn't request. I had to cancel the services several times before they stopped charging me.
I have the AMEX Delta card and have enjoyed the service. I get an immediate update every time I use the card. I have never had an issue using it in other countries either.
we use AmEx often. they have a competitive rebate program that benefits us. I once had a problem that needed resolving regarding a purchase not made by me and AmEx resolved it no questions asked.
Lindsey A Brown
Great perks and bonuses by being an American Express cardholder. We use it all the time now as our main card so that we can earn the points and turn them in for awesome stuff.
American Express fees are so high and not everyone accepts them. It’s not worth it.
My first card was an Amex card and I loved it! It was so convenient and worked everywhere I went! I loved the customer service I received whenever I needed it. I recommend American Express for everyone and anyone!
i love amex! the best part about them is i have it linked with other things so everytime i use it i'm getting points for certain stuff, like airline points.
American Express is a trustworthy company. I've had a credit card with them and had no problems. The only thing that sucks is that some places don't take american express.
very friendly reps. helped me find a credit car that was just for my needs at .
I like my Amex card, the only downside is that there are still so many places that will not accept Amex cards which can be so frustrating!
American Express is my preferred credit card and I have been a cardholder for over 20 years. I love the points you earn for money spent. I have a platinum AMEX and the customer service is great.
Cori Jacobsen Ollerton
Why does AMEX charge a yearly service fee? I have multiple cards and only pay a fee with AMEX. They seem to have higher rates as well.
I've used AMEX for all by company purchases and have had no complaints. I think they have better perks than my regular cash back Visa card.
I had great experience with American express i have been able to get great discounts by using the American Express card and saving me a lot of money. Just make sure you pay it off before the end of the month :)
I like American Express but there are fewer places accepting it because of the high cost to the stores. I liked the fact that they didn't charge me a fee as long as I paid my bill in full every month.