Founded in 1850 and headquartered in New York, American Express offers financial services such as credit cards and insurance.

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The Good

  • Competitive APRs 
  • Rewards Program
  • Fraud Safeguards

Competitive APRs

American Express offers credit cards with introductory rates of 0 percent for the first six to twelve months. After that, it offers rates competitive within the industry.

Rewards Program

American Express offers several rewards programs, cash back rewards, travel rewards, and business rewards.

Fraud Safeguards

American Express offers solutions to prevent fraud, including card identification verification, counterfeit detection, electronic verification, and charge authorization. Visit Site

The Bad

  • Annual Fees
  • Late Payment Penalty
  • Foreign Transaction Fee
  • No Free Credit Score

Annual Fees

Depending on the card, American Express can charge some of the most expensive annual fees in the industry. However, as with many credit card companies, the first year might have no annual fee.

Late Payment Penalty

American Express cardholders can expect a late payment penalty that is comepetitive within the industry.

Foreign Transaction Fee

While some companies in the industry do not charge a foreign transaction fee, American Express charges one, which can be inconvenient for frequent travelers.

No Free Credit Score

Unfortunately, American Express does not provide its customers with free credit score tracking.

The Bottom Line

American Express offers competitive APRs, several rewards programs, and a number of fraud safeguards. However, the company charges annual fees, late payment fees, and foreign transaction fees. Additionally, American Express does not provide free credit score monitoring.

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User Reviews

Star Rating

4.3
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440 Reviews

Review Breakdown

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1 star
6%

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Yolanda Briganti

November 22nd, 2019 Riverton, UT DETAILS arrow_drop_down
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I've had a Gold AMEX card since 2014. I love how the website keeps track of the spending. We got the card to use the points for airline travel. The only downside is that very small businesses don't take AMEX because of the fees they are charged.

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Amanda

November 20th, 2019 Warrendale, PA

I've used a business American Express card at previous jobs, and their customer service is great!

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Spencer Morris (Logan)

November 19th, 2019 Riverton, UT DETAILS arrow_drop_down
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Love my points with AMEX-- but ya pay an annual fee-- best card if ya pay it off every month

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Tom Gourley

November 19th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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Good customer service, nice benefits, and a reasonable pricing. A quality organization

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Kaydence Bonino

November 18th, 2019 Riverton, UT DETAILS arrow_drop_down
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We are big fans of American express. The customer service has always been so good. The only thing I hate is that we have to wait until the end of the year to get our cash back rewards.

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Nathan D.

November 15th, 2019 Warrendale, PA DETAILS arrow_drop_down
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I've had my card since 2018 and used it when I first got it but now I haven't used it as much as they haven't offered me new incentives.

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Jon Posey

November 11th, 2019 Riverton, UT DETAILS arrow_drop_down
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AMEX in my mind is the best CC. Easily the best customer service. Great card options, usually reasonable rates and good promos. I wish more places accepted them, we are getting there though.

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Brittney Miskin

November 11th, 2019 Riverton, UT DETAILS arrow_drop_down
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Amex has great customer service and their credit card perks are the best of all the credit card companies.

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Brittany Wilkinson

November 11th, 2019 Herriman, UT DETAILS arrow_drop_down
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I loved my American Express. American Express has great customer service and takes great care of my if I even need to contact them.

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Melanie

November 11th, 2019 Rio Rancho, NM DETAILS arrow_drop_down
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Great company, great app to check balances, set up payments, and get general information on your account. AmEx is more widely accepted than ever.

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Tony

November 7th, 2019 Riverton, UT DETAILS arrow_drop_down
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Used to have an American Express, but hated having to pay an annual for for no discernible added benefit. Not even accepted everyplace.

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Eric Smith

November 7th, 2019 Riverton, UT DETAILS arrow_drop_down
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I love my Amex card and enjoy lots of perks from using the card. I have spoken to the customer service department a few times and they have always been courteous and helpful

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Jon Scoresby

October 14th, 2019 Saratoga Springs, UT DETAILS arrow_drop_down
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The card is good. the interest seems to be bit higher than other credit cares but as long as you don't forget to pay before the end of the month it's good. I have simple card and get a few points with every purchase. It adds up over time and eventually turns into a $25 gift card.

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ave

October 9th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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When I signed up for my Amex through a Delta promotion they offered my 40,000 flight rewards which was awesome! The points along with additional ones helped me to book a flight. I have had a good experience with my card. My only concern is that it isn't accepted everywhere, which can be a problem if I don't have cash.

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Jami Howell

October 7th, 2019 Farmington, UT DETAILS arrow_drop_down
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Rates have fluctuated but have been pretty steady. I use it a lot and having the sky miles on it has been great. They've been really easy to work with when my card is compromised or for any fraud activity.

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Amy Boren

October 4th, 2019 American Fork, UT DETAILS arrow_drop_down
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We just got a new am ex credit card to earn miles with Delta. The perks were great and we are looking to travel more.

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Don Boren

October 4th, 2019 American Fork, UT DETAILS arrow_drop_down
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The customer service when I call for help is good. It took them longer than other cards to go to the more secure chip.

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Ashlyn Cann

October 3rd, 2019 Alpine, UT DETAILS arrow_drop_down
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I love American Express. Their customer service is amazing and I have always been very impressed with them.

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Madison Scott

September 16th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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I love American Express. Their benefits elevate the human experience. Their customer service is helpful. The annual cost is painful to pay but worth the expense to feel safe and secure with your money.

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kristin Gneiting

September 9th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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I own an American Express Card for my travel needs in case they don't take Visa. The only draw back $95 dollars they charge me to own the card every year. I do get great benefits from the card like points for eating out or shopping and when I use it for my Delta flight I get some great perks.

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Darrin Henry

September 9th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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American Express offers a great point system for spending and miles for flights which we use a lot.

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Kimberly Jackson

September 9th, 2019 Derby, KS DETAILS arrow_drop_down
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Great customer service and straightforward apple app. Can’t beat the perks that come with many of their credit cards.

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Dave Ros

September 5th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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I’m glad I have an American Express card. Our local grocery store recently stopped taking Visa but they do take American Express. It’s good to have another type of card when retailers do not accept all types. American Express also offers great incentives and gift cards when you use their credit card.

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Michael Occhipinti

August 1st, 2019 Raleigh, NC DETAILS arrow_drop_down
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Terrible experience. Their customer service is absolutely terrible. I have wasted 10-15hrs of my time on the phone.

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Haley Baldwin

July 10th, 2019 DETAILS arrow_drop_down
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I have loved using my American Express card and I love the benefits that come with it. I don’t like however that some places don’t accept it.

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Paige Baldwin

July 8th, 2019 Wellsville, UT DETAILS arrow_drop_down
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I’ve really enjoyed my American Express card and the awesome benefits that it provides me.

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C B

July 5th, 2019 Hyrum, UT DETAILS arrow_drop_down
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Used AMEX for 20 years for business purposes. It's a great card to use for your business with the perks.

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Gail

June 21st, 2019 Independence, KY DETAILS arrow_drop_down
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I love my American Express Card. NO problems ever. I can't think of one thing I could complain about. Keep up the good work American Express!

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Valerie Shull

June 18th, 2019 Gilbert, AZ DETAILS arrow_drop_down
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American Express rocks! Their customer service is genuinely helpful and they make sure to solve your problem when you have jt

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Jacob Ball

June 18th, 2019 West Jordan, UT DETAILS arrow_drop_down
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Never had any problems with Amex they are always prompt on taking care of claims when I need them

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Jeremy Balls

June 13th, 2019 Kaysville, UT DETAILS arrow_drop_down
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I have several AMEX credit cards. Cards are usually accepted in most places. Benefits from most cards make it worth to have. and rewards are easy to redeem. I had my credit card information stolen once and AMEX was great to work with.

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Christina

June 10th, 2019 Kaysville, UT DETAILS arrow_drop_down
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We have used American Express credit card for our personal needs and to collect travel points. The yearly fee is a little steep, but we only use it if it pays off in the end.

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Sarah

June 10th, 2019 Kaysville, UT DETAILS arrow_drop_down
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I was just deciding what credit card I was going to get from American Express and both options are great. Either the delta flight perks or the Marriott perks. We decided to go with the flight one because if you spend a certain amount of money in 3 months you get 2 plane tickets. There is an annual fee of $95.

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Anne Sainsbury

June 10th, 2019 Payson, UT DETAILS arrow_drop_down
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The reward points for using American Express are amazing! The one downfall is that it is not accepted everywhere, so I sometimes have to pull out my visa! But if you're willing to do that at times, it's totally one worth having because i comes with great perks!

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Trenton Prestwich

June 6th, 2019 Taylorsville, UT DETAILS arrow_drop_down
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Had an Amex before Costco changed to Visa. No issues to report. Pretty standard credit card.

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Rylie Crandall

June 3rd, 2019 Draper, UT DETAILS arrow_drop_down
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I would recommend American Express because their customer service is exceptional. I’ve always been helped immediately when there is a problem or issue. I also love using sky miles from American express

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kerry perez

May 17th, 2019 Orem, UT DETAILS arrow_drop_down
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I have this card, its my go to card for all my travel needs. I use it for work stuff too, and i love it. Great features, awesome reward program, works everywhere and very user friendly website to use.

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Cathie Chavez

May 16th, 2019 Banning, CA DETAILS arrow_drop_down
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I have there card,there coustomer service is excellent they let the coustomer know they care,they are there to help and answer all your questions and they fix any problems that come up

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Craig

May 15th, 2019 Orem, UT DETAILS arrow_drop_down
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I have a AMEX through Delta Airlines for skymiles and it has always been a great card. The fees are minimal and I love the benefits. Great option for someone looking for a good credit card.

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Reese

May 14th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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I have had an American Express credit card for many years and I like the freedom of having a large limit and so I am not worried about going over my limit. I also like that they have many anti fraud features on the card and if there is any problem provide great help and customer service.

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Dean

May 14th, 2019 Ogden, UT DETAILS arrow_drop_down
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The annual fee is just to much to make it worth while. I enjoyed the miles I got as the benefit but it probably didn't offset the cost of the fee. The customer service was good but I just didn't think it was worth keeping.

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Jennifer

May 13th, 2019 Ogden, UT DETAILS arrow_drop_down
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I had an American Express card for quite some time. I actually really liked the card and benefits but the yearly fees began to just be too much compared to my other 2 cards. I would recommend Amex to anyone who doesn't necessarily care about the annual fee.

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Ashley

May 9th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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The Delta American Express is the best because I'm able to earn points on regular purchases everyday. These points turn into miles really fast. They are constantly having deals for more miles on restaurants, and you can even shop on their sky mall. The best is being able to board early on flights by just showing my Delta American Express. American Express is used everywhere and all over the world.

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Randy Case

May 6th, 2019 Mesa, AZ DETAILS arrow_drop_down
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I've been an American Express credit card holder for over 20 years. The website is easy to use, customer service is efficient and responsive, and the phone app is great for checking on funds available or making a payment in real time.

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Assured comfort

May 2nd, 2019 Redmond, OR DETAILS arrow_drop_down
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I love american express. Their service is terrific. A person always answers when you call and they are always very helpful. A great example for everyone

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Robert R McEvilly

May 2nd, 2019 Glendale, CA DETAILS arrow_drop_down
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They are always accurate, but difficult to do business with.

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Douglas

May 2nd, 2019 Sheboygan, WI DETAILS arrow_drop_down
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They send you a report at the end of the year. Very insiteful

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Allison Driggs

April 15th, 2019 Salt Lake City, UT DETAILS arrow_drop_down
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I love my American Express card. Totally convenient and service is incredible. Love American Express.

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Matthew Driggs

April 12th, 2019 Salt Lake City, UT DETAILS arrow_drop_down
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They have a great rewards program. The only bummer is that not everyone takes their card. When they do, the rewards are great.

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Tim Berrett

February 13th, 2019 American Fork, UT DETAILS arrow_drop_down
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I cancelled all my AMEX cards after some bad experiences. This company has poor customer service, increases interest rates often, and changes card perks without communicating. I was particularly disappointed in their Delta/Amex partnership and the frequent changes they made to those perks with no notification. Use anyone but AMEX.