Founded in 1850 and headquartered in New York, American Express offers financial services such as credit cards and insurance.
American Express offers credit cards with introductory rates of 0 percent for the first six to twelve months. After that, it offers rates competitive within the industry.
American Express offers several rewards programs, cash back rewards, travel rewards, and business rewards.
American Express offers solutions to prevent fraud, including card identification verification, counterfeit detection, electronic verification, and charge authorization. Visit Site
Depending on the card, American Express can charge some of the most expensive annual fees in the industry. However, as with many credit card companies, the first year might have no annual fee.
American Express cardholders can expect a late payment penalty that is comepetitive within the industry.
While some companies in the industry do not charge a foreign transaction fee, American Express charges one, which can be inconvenient for frequent travelers.
Unfortunately, American Express does not provide its customers with free credit score tracking.
The only downfall is that there are still places that don't accept Amex, which can be inconvenient.
great! - able to replace my card in a timely manner. love the bonus points
they think they are great not the customer they are rude and make me unhappy
They provide good and timely service. No long holds on the phone. US based customer service. Don't like high annual fees. They just upped the fee to $250. We may be parting ways.
do not use amex when purchasing in foriegn currencies, the fee over exchange rate is literally usury
Outstanding! Love the app. Great company. I appreciate the reward points, the notifications when I charge, the billing, the extras. I use this card for most purchases.
Love my American Express, love that they email me payments received and when I’m due. Rewards are good, decent intrest rate, all credit card companies are crooks
Angelica Dela Cruz
Very understanding when my account got hacked! Very reliable company, I'll tell you that!
Great customer service. Minimal hold time.
Great customer service, always friendly, very responsive in all departments.
Customer service is amazing I had a few issues and they were able to handle it all in one call
Roadside assistance is included at no extra cost. It has many other perks and it truly makes it a piece of mind instead of it just being a ordinary, everyday credit card. Customer service is always polite, ensure the security of my card stay up to date, solve any issues I may have and ensure that I have a competitive interest rate. I have to admit that I was a skeptical customer at first but I'm a very proud user of my AMEX card and I highly recommend that everyone give them a try.
Sandy Walter for Rosalind Walter
Good but expensive and many times they assit when something goes wrong but it is never easy!
cut me off when i got laid off had never been late
Excellent rate and fantastic customer service . I will recommend American Express anytime
Customer service is always an issue with credit card companies, retail stores and businesses. An American Express is exceptional and it comes to customer service American Express is exceptional.
Fr.+ Richard Donohoe
Good they are attentive and help me when needed.
Randi S Kaplan
They have been very easy to work work, especially since the card has gotten hacked numerous times.
Outstanding customer service, great card benefits and travel benefits
Fantastic customer service. Easy credit when needed. Attractive card.
Perfect customer service in all instances including hacked accounts
Love the points, basically I travel free just for changing my payment method
Michael Joseph connell
Good company, low minimum. Easy to apply and secure card, easy to use.
My card was compromised and they took care of everything seamlessly
Great rewards and low apr rates. I have never had any problems with AmEx
They were great company until they raise their rates for cards
Great service. Always someone there to help if needed.
In my opinion they are a first line company. I've always had a wonderful experience with American Express.
I thought the fees are too high for the services provided. I didn't think there was enough flexibility with the card. They give me no advantages I could take it vantage of.
Good support, website easy to use and good reward points program
Good and easy to use. Customer frienly. Website provides detailed info that is easy to understand.
Very easy to use and the rewards you get with it, I would definitely recommend this card
always backs their customers in disputes. widely accepted
Absolute professionalism and excellent customer service
American Express is an overpriced card. They have the highest annual fees of any card company and the card is just not worth it. Great customer service reps but the corporate mentality is definitely anti-consumer. Avoid this company and any of its products.
I called to tell them about an upcoming large expense. It was a terrible expense, as my mom passed on and I had an unexpected funeral expense. The customer service rep. let me have a lower rate of 1.9% for all expenses on my AMEX card for the next 9 months to help me make ends meet in my budget. I am very thankful for the kindness and compassion of the people at AMEX.
I love the rewards that I get back from this card and I can track my purchases easily and I'm so grateful.
Excellent customer service and great cards with lots of good rewards! I have three different American Express cards and their app is so easy user friendly, which helps me effectively manage my different cards!
I like American Express because it offers different things than other credit card companies, and it gives variety to my card, membership, and benefits.
Been a member for almost 10 years. Great service, fraud protection is top notch.
The best credit card ever, I have it since 2001 and w loved it, very protected to customer and free annual fee
Had a Delta platinum Amex Card for years but annual fee was going way up this year. Did get miles but just didn’t seem worth the cost. If you’re going to fly a lot then discarded be good to have.
Love my AmEx delta sky miles card. Have used it to fly free to several destinations. Wished the points to fly weren’t so high but beggars can’t be choosers. I’ll keep using mine as my go to card.
With American Express I do not have to worry about credit theft because the customer care is unbeatable. I feel safe using this credit card.
Maryann Renteria (Mckrae)
Always impressed with this company! Great card to have and stellar help whenever you need it!
Really good cash back policies if you look. Seems like a small rate but it adds up so fast and can be a great way to save some money.
Love having sky miles to delta and 1 free check in luggage when I fly. Very easy to get refunds from purchases you did not do.
Great card, but I prefer a card that will reimburse me for travel. I will keep my am ex though for emergencies.
I love my American Express Platinum Card and use it for all my day-to-day purchases and international travel. They have wonderful customer service and their annual fee is extremely affordable. As an added bonus, I love getting the companion certificate for Delta each year!
I love my American Express card. They are partners with Delta airlines on the cars that I have. And I get free baggage service for me and all of my party when I travel .