Name: Verizon
Rating: 3.7

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MIKE Santa Fe, NM

Too expensive. Customer service has improved over the years. Cell coverage is horrible despite the company being asked by the city to improve cell service.

6 years ago

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Ami Stein

Their coverage is good, I especially like that I can rely on it in the wilderness. They could improve on the cost, it is very expensive!

6 years ago

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Charles Davis

I'm never without coverage. Anywhere. The rate plans could be somewhat cheaper. It seems that if they lower the price they take something away

6 years ago

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Tom Ross

Verizon is the only cell provider I have found that works no matter where I am. From the Georgia mountains to New Hampshire I always have a signal.

6 years ago

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Louis Hernandez

I like the rates that the company has for the family. The company has many cell sites and we do not have dead zones.

6 years ago

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Becky

They provide excellent coverage - in the United States. They do listen and respond to questions and concerns.

6 years ago

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KSouthwell Brighton, CO

Terrible experience! We don't believe their coverage map is accurate, we don't have coverage where they say their coverage is strong, constantly dropping calls. Over priced, unlimited planned is scaled back after a certain amount of usage.

6 years ago

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Robin N.

Verizon only wants your money - they provide minimal, sub-par customer & technological service. Refuses to actually block or allow 3rd party blocking of landline and mobile SPAM calls/texts.

6 years ago

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BJ Newhall, CA

They are number one. They have more connectivity and service in places where the other companies do not

6 years ago

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Rudy Martinez

Great price and the customer service is awesome any problem you have Bill deal with it and make you very happy

6 years ago

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Michael Heilmann Taylor, MI

The overcharge on data is a scam wrapped in a riddle. The over data limit "warining" is worthless and no refund was issued for over limit use (and charged for).

6 years ago

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Don Helper Watertown, WI

Always a Good Exerience - wait Time to talk to a Customer Service Rep at times is long but not objectionable

6 years ago

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Suzanne Geyer Centerville, UT

I really like Verizon since they have great customer service and I always have reception wherever I am.

6 years ago

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DELORES k POWELL Dade City, FL

I like being able to have my whole family on one bill. They cold improve on there always changing how your service works and forcing you to change.

6 years ago

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Roy C Farmington, MI

Their roadside assistance is absolutely terrible. I’ve used them 5 times in 2 years, never waited less than 3 hours for the truck to show. They don’t care and have zero power to get the company moving faster. Not only that, every company they work with is rude and incredibly uncaring.

6 years ago

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Anonymous Algonquin, IL

very good no issues with Cricket but i could not stand verizon and would not recommend at all way to costly

6 years ago

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Sandra Darrow

It's good and the service is I enjoy what I do on the phone play games good get to my email facebook

6 years ago

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Trista Siren Gilbert, AZ

Have used and loved Verizon for a long time. Perfect prices for whatever size family. Huge recommend to everyone!

6 years ago

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Satisfied Customer Auburn, CA

Expensive and doesn't work at my house in the Sierra Nevada foothills. Don't go to a retailer. Instead go to a corporate store, as they report up separately.

6 years ago

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Michael B Groveport, OH

very good at providing service. Phone Functionality is high and being a large company allows it to provide high quality features

6 years ago

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Jennifer S. Piedmont, SC

Reliable, several plan options to suit your need; never had any issues with service or with my account.

6 years ago

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Fair review Glendale, AZ

I had ATT before and couldn't reach people even with a tower in our development With Verizon I can get anyone and never a dropped call.

6 years ago

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Gary Hall

They are good, but expensive. Their service is fine, coverage area is excellent, but pricing and options can be limited.

6 years ago

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Kathryn G Patton Dubuque, IA

I get the service I need when I need it. I love the price, the ease of my phone and knowing I'm covered 9

7 years ago

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R Lakewood, CA

Charges on my bill are always the same. They always find a way to save me money. They never try to sell me anything.

7 years ago

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Nabil Naboulsi Falls Church, VA

Having a good connection, everywhere you go u can make a phone calls and use the internet without any rupture

7 years ago

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Alan Uli Watertown, WI

I have had very few dropped calls and the calls are clear and no delays from wherever I have traveled.

7 years ago

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Marian Cobb

Verizon is a good company with little to no call drops. I don't like that they are more expensive than other cell phone companies.

7 years ago

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Susan Pitts

I have service where others with other providers don't. I'ver never had a bad experience with them in 20 years!

7 years ago

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Joanne Straka

I never have a problem with them. Their service is great. I never drop calls and the customer service is top notch

7 years ago

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Terry Hooper

The service is good, no dropped calls. They are pricey for service. pricey for phones. Phones are complicated. Hard to get help on the phone.

7 years ago

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jim

they help me with all my questions at radio hospital, and if i have a problem, either call or come back in.

7 years ago

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James R. Whittiker

Prices are to high. Verizon overcharges for all their services and products. Cell phone prices and accessories batteries chargers covers etc. are extremely out of control.

7 years ago

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John B

No dropped calls , up to date bills, helping me with overseas calls. All around: Excellent, but expensive

7 years ago

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Jeffrey Dean

Never an issue with great coverage. I am able to use a low data plan for this to be financially viable.

7 years ago

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Irene Schmigiel

My cell phone works great. If I need any kind of service, help w/my phone, etc., I had good people to help me.

7 years ago

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Tara Beckert Saratoga Springs, UT

Great service and a quality product. Verizon is on the more expensive side but you get great reception and data solutions.

7 years ago

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Danielle Syracuse, UT

The service is great! I love the coverage I get all over the state. My only complaint is the price. I guess you get what you pay for though.

7 years ago

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amanda Park City, UT

This company has been a great provider for cell phone service and has given a great price and is very flexible.

7 years ago

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Hayley Lambdin Orem, UT

They are absolutely horrible to work with! You can never get through to them on their customer service line. They look for any reason to charge you with extra fees. I don't plan on getting our cell phones through them ever again. Booooooo Verizon.

7 years ago

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Steve

Good service, highest cost provider in the market place. Every other telecom has better value but you can't beat Verizon coverage.

7 years ago

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Hyrum Sandy, UT

They have good service, but it's way too expensive. Wish they had more variety in their service plans so you don't break the bank just for basic coverage.

7 years ago

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Shawn Neville Coopersville, MI

3rd phone from insurance had mic issue, and Kenny made sure they sent me a new and not refurbished phone.

7 years ago

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Earl Davis New York, NY

No phone service and poor internet going on a month. They haven't fixed it and have the nerve to want full payment. The incompetence is staggering. They've even gone as far as to threaten me with disconnection. But you can't disconnect what doesn't work. This is an ongoing problem for years.

7 years ago

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Sheryl Wilson Salt Lake City, UT

We had a difficult time understanding our bill and why we were charged more for the service. Even their customer service representatives couldn't help us. The best thing we did was cancel our service.

7 years ago

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Allan Benedetti Mayville, MI

I'm happy with Verizon I have been helped every time I go in to the store in Bay city MI, Thanks for everything.

9 years ago

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Kara Wain Bonifay, FL

When switching to Verizon for TV services, the switch was made fast and efficient and increase the speed of our internet.

3 years ago

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Aricel Westfall Slocomb, AL

Just cares about getting more money. I was recently pushed into buying a new phone when the one I had worked perfectly fine. The new phone ended having a lot of issues and when I went back to return it for a different one, they said I couldn't return it or trade it in but had to BUY one instead, without getting any of my money.

3 years ago

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Shon Scoville Lehi, UT

I was with verizon for about 7 years. the service was reliable and they were good about giving me deals on phones. Especially when I traded in an older phone.

3 years ago

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Scott Grange San Jose, CA

Much better coverage in my areas of interest compared to T-Mobile. My company uses a shared plan that seems to be more expensive that general public unlimited plans.

3 years ago