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Verizon

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5.4

Overall Score

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Kasia Kay Derby, KS

Always reliable, great customer service, I’ve been with Verizon for the past 14 years and would not change cell service

5 years ago

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Ro Dalton, PA

Very professionally staff. Try to solve issues in a short amount of time. A good Value for your money. Very good coverage for cell phone usage.

5 years ago

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Sarah Watters Quinlan, TX

The ads are true. Verizon is definitely the BEST cell service provider out there! The coverage is unmatched as well as the customer service.

5 years ago

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Jill Olsen Pleasant Grove, UT

I have had Verizon for several years, they have been reliable and I can usually get reception anywhere. I do think they are more expensive than other plans, especially when we have multiple users.

5 years ago

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Rushie Gregory Pleasant Grove, UT

I have only once used a company other than Verizon, and regretted it. Verizon has the best service and I love the way their phones work.

5 years ago

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JS Alpine, UT

We have 6 phones on service with Verizon. Whenever I’ve had a problem and called customer service they have always been very friendly and helpful. Although, the hike time is usually very long.

5 years ago

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Randy Scoville Pleasant Grove, UT

Was a customer of Verizon when first married. We were on a family plan, and the service was excellent. We very inexpensive and I was very pleased with Verizon.

5 years ago

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Keeli Hansen San Jose, CA

Verizon is awesome they are always wanting to help please every customer that comes to them I always feel good leaving their store.

5 years ago

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Dana Temecula, CA

I love my Verizon service. I have service just about anywhere. When ever I need help, customer service is always pleasant and helpful.

5 years ago

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Courtney Eames Kaysville, UT

I love Verizon! They have amazing costumer service. I have service in so many places that my friends with other providers do not have service in.

5 years ago

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Tracy Hill Draper, UT

I like Verizon because I get service where others don’t and it’s very efficient. They’re plan options are great and reasonable as well

5 years ago

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Valerie Shull Gilbert, AZ

Verizon is the best phone service I've ever had in my entire existence. It always works no matter where I am or what I am doing.

5 years ago

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Rachel Logan, UT

Best phone service in the U.S., but the price reflects that. Depends on whether you're cheap or like good phone service. Personally, I am cheap.

5 years ago

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Dalin Conner Fallon, NV

Always been easy to work with with the best coverage! Super friendly and knowledgeable staff have helped me find exactly what I need every time.

5 years ago

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Zachary Jacobson Mapleton, UT

I have been a Verizon customer for about 15 years and I have loved their service! There are very few places I go without cell

5 years ago

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Preston KFowler Pleasant Grove, UT

Verizon is very reliable, they cover more surface area in terms of coverage and I can always hear people clearly. I know I can count on Verizon

5 years ago

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Jeremy Mesa, AZ

Honestly just always comes through and does everything you want it to. Much better than any other provider I’ve ever had.

5 years ago

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Jonas De Olveira American Fork, UT

Verizon has reliable and consistent service. It is more expensive than some of the other carriers, but you get what you pay for. I would recommend them.

5 years ago

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Abigail De Oliveira American Fork, UT

When I am at school a lot of kids how don't have Verizon never have a data connection, but with Verizon I have coverage no matter where I go.

5 years ago

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Nathan Hill Pleasant Grove, UT

We have always had good coverage with Verizon. Often times we are the only ones with service when we go places. They do tend to be more expensive, but we have usually found their service to be worth it.

5 years ago

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Debbie Aston Alpine, UT

really live verizon! They have great coverage, and offer great deals. I have been with other companies and their coverage isn't nearly as good as verizon.

5 years ago

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Anika Larson

I've had Verizon since my first phone, and I've never had any complaints! There seems to be service almost everywhere I've ever been!

5 years ago

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Sarah Wright

Verizon is the best service in our area. While there are other options, it does seem that they have the best coverage, even though other services might be cheaper.

5 years ago

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club 801 Lehi, UT

I was having trouble with my service and I went into one of the local stores to get help. I waited for 45 min for someone to ask me what I needed help with and then they told me they couldn’t help me and that I needed to call customer service. My phone was not working so I asked if I could use their phone at the store and they said no. Worst customer service ever!

5 years ago

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Emily Lindon, UT

Verizon has been okay. The service is a tad overpriced, but I do have better service in more places. The only thing that bugs me is that my service slows way down if I am in a busy place.

5 years ago

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Hadley heaps Lehi, UT

they have great service everywhere you go. I have always got my phone from here. I also love that you can get phone cases and screen protectors here.

5 years ago

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Jessica Atkin Lehi, UT

I feel like the service is Way overpriced, but you have to have a cellphone these days so you end up just paying it anyway! They do have good customer service that tries their best to take care of your needs.

5 years ago

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Spencer Scoville American Fork, UT

So pricey and it isn't really worth it. The price of this network would make you belive that the service is better than the cheaper company but this is untrue. It is very much the same and sometimes even worse than the cheaper competition.

5 years ago

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Emma Gilbert, AZ

Overall my experience with Verizon has been pleasant. They are efficient in customer service but my monthly bill goes up periodically for no reason and the prices are outrageous for what you are getting.

6 years ago

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Brighton fenton Lindon, UT

Although it can be more expensive than other carriers, I notice I have service more often than people I know with different carriers.

6 years ago

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Deborah Hyde Springfield, MO

I believe Verizon is charging way to much for their services! They need to take a look at how to make their phone services more reasonable. A person shouldn’t have to pay so much just to have a phone!!!

6 years ago

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Brady Hanson Orem, UT

I’ve been impressed with Verizon’s coverage, however, they are not the cheapest option available for cell service. I pay $50 a month for one phone to have unlimited data. I think there are more affordable options.

6 years ago

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Isaac Lindon, UT

They are allright. They boast about having the best biggest coverage but I get spotty data service in my own house. Then I cant get service in places that my friends are and they are with sprint.

6 years ago

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Jennifer Greenwood Draper, UT

I have been so pleased with Verizon. When other people can’t get reception I almost always can. The price is reasonable and the service is good.

6 years ago Edited September 14, 2021

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Whitney Hawkes Saratoga Springs, UT

We have used Verison for many years now and we have loved it. I love how there is now unlimited data and how the WiFi is really good.

6 years ago

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Shari Evers Lehi, UT

I have had multiple cell phone providers and Verizon has by far been the fastest and has had the most coverage then the other providers I’ve been on!

6 years ago

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Tracy Salt Lake City, UT

Verizon has good coverage, and I have had good customer service in their stores. It is hard to get a hold of a real representative on the phone however.

6 years ago

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tini mapu Orem, UT

I had a bad experience with Verizon. The customer service was very poor. They did not try everything to help me out with a very high bill and additions I didn't approve. They were also very expensive, the most expensive then other companies.

6 years ago

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Katie Young Charlottesville, VA

I was with Verizon for a long time and finally had to switch providers. They coverage was always great, but it wasn't worth the extremely high prices. I was able to get a better plan for a lower cost somewhere else.

6 years ago

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Amy Stewart Gilbert, AZ

Out of all carriers we have loved having Verizon!! we have gone through many but this one is our favorite. We love the range that you cover. amazing

6 years ago

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Julie Martinez Mesa, AZ

Pricier than other providers and their programs for phones are ridiculous but it is by far the best service out there. Customer service is just mid range ok.

6 years ago

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Amy Singleton Gilbert, AZ

Good coverage. On the more expensive side. We had been customers for 10 years and then went to review plan and it went up substantially. Customer service was unwilling to work with us. Switched plan

6 years ago

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Brayden D. Gilbert, AZ

Verizon has always been a great cell phone provider and it is personally what I use and I’m going to be sticking with it for awhile.

6 years ago Edited September 14, 2021

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Tom Pleasant Grove, UT

Verizon gives great coverage for cell phones and has good prices and good customer service. They have good tv ads and I like the reception my phone gets with this company.

6 years ago

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Alex Lewis Salt Lake City, UT

We have had a good experience with Verizon so far. They're always very helpful and happy to answer any questions. The phone service is great too and the data is fast.

6 years ago

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katiec Provo, UT

Verizon has the best coverage than any cell service I have seen. Many times, I have service while my friends with other carriers do not.

6 years ago

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Doom Truong Lehi, UT

Best coverage in the nation for cell service and LTE coverage. A lot more expensive than other competitors. Great marketing department as well.

6 years ago

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Andrea Smith Idaho Falls, ID

We were Verizon customers for a few years and hated their service so much that we paid the cancellation fee to get out of our contract early. We hated the spotty service when we traveled, the customer service was horrible, and the billing had constant mistakes and problems. We would never use Verizon again. And then they continued to hound us with mailers and advertisements after we left.

6 years ago

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Robert Lino

Leaving Verizon was a nightmare when I put my father on my family plan. We had to go to 2 different locations to get someone help us.

6 months ago

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Neb Portland, OR

Off and on customer service. Long wait times, not helpful. Good service most of the time.

9 months ago