Name: Verizon
Rating: 3.3

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Ms. Walker Upper Marlboro, MD

Great customer service, but the monthly bill is high, great reception, never drops calls

5 years ago

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John kelley

I've always had good luck with them and they help me out every time I had a problem

5 years ago

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Danny Toney Layton, UT

Great coverage and price. More consistent than Sprint. Love paying only $35/month.

5 years ago

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john Scottsdale, AZ

been waiting 45 minutes for customer service to answer the phone, just looking for a return label to return a trade in phone and the local office won't help me, WOW what a poor company

5 years ago

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Ralph Estero, FL

I get good service so I'm happy. When other providers fail to provide good service, Verizon does.

5 years ago

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Kaylee Freeport, FL

This company is amazing. They don't scam or expect too much pay. They treat customers very well!

5 years ago

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Gregory

I'm very happy with the company. I have no problems with the service and the coverage is great.

5 years ago

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Mazi Marcel Womack Cedar City, UT

I love using Verizon. It has been great in the area I live and service has always been good.

5 years ago

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Georgia Parker

Although they are the most expensive service out there, they are really good and reliable.

5 years ago

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Lori Wentzel

No problems at all. I live in a rural area and Verizon really is the only choice.

5 years ago

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Rhonda McIntyre

I'm happy with the service Verizon has provided me. Their prices are within reason for what I get.

5 years ago

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roxanne Millville, UT

Ive been on verizon plan for the past 10 years, ive loved their plans and pricing.GReat company

5 years ago

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Texas Pet Owner

Best service in my area, I wish they would add more towers, because it does have some very poor reception areas.

5 years ago

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Rachael Powell, OH

Reliable no dropped calls, but data very expensive and as the years have passed I get less for more money

5 years ago

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Helen vance Wausau, WI

Good company. But can't get unlimited because I live in Marathon Co. so it's more expensive!

5 years ago

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Belinda

They are knowledgeable and friendly, they allow you to make dicisions on what you want.

5 years ago

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Mike Oceanside, CA

They were horrible. They do not care about their long time customers. Had been a customer for about 10 years after their wrror of losing a phone of mine refused to even credit my bill and blamed me for the loss

5 years ago

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LLarue Phoenix, AZ

I like everything about them. Better warranty on phone. Maybe better options for cell phone tradeins

5 years ago

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John

The coverage was the best when I started with them, realistically it was the only reason. Their customer service is horrible, Trying to get anyone with brain cells that fire to help you is near impossible.

5 years ago

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Yvonne McPherson

Great connection. Just bout anywhere. If possible do something about spam calls & unknown calls

5 years ago

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frank loverock

they have very good service. their prices are among the highest so they need to lower their prices.

5 years ago

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Lynn Steiden Metropolis, IL

Explain things simply. A small guide book would be helpful rather than standing in lin forever in a store/

5 years ago

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Eric Tucson, AZ

Although I do like the plan options, I have a problem with reception in parts of my home which are frustrating.

5 years ago

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Bruce Newark, DE

I love Verizon Cellular Service. My only wish would be to have better coverage in certain areas.

5 years ago

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Bobby

I like that can talk anywhere. They are bit costly but no other can beat Verizon's service.

5 years ago

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Jeff B Eagle Mountain, UT

Spotty service . Had to sign a 2 yr contact to get a decent phone. Still have 1 yr left and after it’s done I will be moving on...

6 years ago

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James Janota Bay Village, OH

Best overall coverage - most expensive, dropping calls has increased, interference on line from time to time

6 years ago

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Denise Sanger, CA

Allow you to end contracts early, especially oon family phones & items like mobile hot spots.

6 years ago

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Linda Alger, MI

I have coverage pretty much every where, never had a problem with customer service

6 years ago

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Kym Gangl Spokane, WA

I’ve never had a problem with VErizon, they are always nice and helpful. Unlike ATNT..

6 years ago

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Juan Latorre

Very reliable service, Customer service at verizon stores is always expedited by customer Reps

6 years ago

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Nancy Jimenez Rio Rancho, NM

Too expensive. Customer service is poor and the waiting period is too long. They try to sell you products but don't stand behind them. You pay monthly for a warranty but the deductible is half the cost of the product itself.

6 years ago

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Royal A. Brown III

Great coverage - little expensive - local Winter Haven Verizon store technicians/salesmen less than honest when revising our contract

6 years ago

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Marina E Georgiev

I like the opportunity to visit their store at Bell Rd and 99th Ave. Everyone is very helpful specially Arman.

6 years ago

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Michelle Devlin Portland, TN

Great coverage and customer service, but pricey but good promos for long term customers.

6 years ago

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Terence A Weber Las Vegas, NV

The representatives do a good job on helping to take care of any situation, but the cost is too high

6 years ago

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Sadie Scoville Pleasant Grove, UT

Some of my friends have Verizon and they always have service no matter what place we are in.

6 years ago

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Anonymous Cleveland, TX

They are very reliable every where I go and the customer service always meet my expectations

6 years ago

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Four Seasons Flowers and Gifts

Well I have always been happy with Verizon until lately , I dont like the fact that you are locked into a 2 year contract with no discount

6 years ago

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Constance Bruce

They are the only company we have dealt with from the beginning of our cell phone days.

6 years ago

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Robert Norwood

Friends with other providers have poor quality sound issues and dropped calls. My Verizon - never.

6 years ago

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Anne M Landefeld

Great signal, never any lost spots, pricing comprable to other cell carriers, local stores

6 years ago

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Norma J SHIRLEY Canton, OH

They are always very professional and helpful when you call for any help or information.

6 years ago

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Gerald Saunders Bakersfield, CA

Reliable and if we have problem they have been very professional. The cell is the best.

6 years ago

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Sheila Smith Mesquite, TX

Dependable, responsive, great on keeping me updated on any changes or improvements

6 years ago

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James Lengefeld

Poor service to my rural area. Week signal in some areas of the valley. Dead areas going cross country.

6 years ago

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alex soto

Customer service is lacking company doesn't listen to the small folks. They don't bend over backwards to keep you.

6 years ago

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Marie Ries

always know my account status - always there when I need them. Customer service at it's best.

6 years ago

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Gloria Smith

they have real good service and nice looking phones. they have always been helpful to me

6 years ago

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David Chock

The customer service has been very responsive to all questions I have encountered so far.

6 years ago