Name: Verizon
Rating: 3.2

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Satoria MoonGoddess

Thee worst ever. Extremely high prices and the charge for everything. It hardly worked anywhere. I switched companies. Longtime customers received no rewards or loyalty.

9 months ago

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Crystal B. Dallas, TX

I've only ever used Verizon as my phone provider. It is pricier, but the service is good. 👍

1 year ago

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Stephanie Faenza Phoenix, AZ

Service is good, but I feel like it’s expensive to have their service line compared to some others.

1 year ago

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Rick Magill Pompano Beach, FL

Bad customer service. I've been trying to get a problem resolved for 3 months and cant get any help. Should not be this difficult. They dont even deserve a 1 but that is the lowest score.

1 year ago

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Amy Baker Richmond Hill, GA

I HAVE BEEN A CUSTOMER OF VERIZON FOR GOING ON 12 YEARS, IT IS THE ONLY CELLULAR SERVICE I TRUST.

1 year ago

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Shaine Wilson

Horrible customer service, and false advertising! “All new and existing customers” yet I get denied and I have been with them for over 4 years. I wish I stayed with boost mobile. RUN TO ANOTHER COMPANY!

1 year ago

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M T Chicago, IL

This is the clearest cell service I have ever had. Great products and customer service staff

1 year ago

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adrian avram Tampa, FL

use to be best ph companies and very reliable coverage but they cut the free phone every 2y and increased the fees lower the speed

2 years ago Edited September 9, 2022

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steve willard Kingman, AZ

lied about internet pricing then got shuffled down the depts never knowing what dept i was talking to. lot of voice recordings saying please enter password etc. i thought 50 bucks for internet was to good to be true

2 years ago

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Teresa Taylor FL

Best phone reception but prices are high. No good deals for long time customers.

2 years ago

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Elaine Kay Ooltewah, TN

Used to be a good company in but no more. Can't get data reception tired of hearing the same story that there's tower problems After 15 yrs. I am jumping ship to another carrier. Verizon is over priced for no data service

2 years ago

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Julie Badion Norwalk, CT

Stores give different answers. CS is a fail. “System” is a disaster. If my old phone weren’t obsolescing and losing data, I’d never put myself at Verizon’s mercy again.

2 years ago

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jjs Seattle, WA

No internet service. In the Everett area. A#&# no problem. Verison has not adressed the problem. Why am I paying so much for no service? I gave an honest review and was rejected. Don't use Verison.

2 years ago Edited March 2, 2022

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Ashleigh Garrett Charlotte, NC

Worst company ever. Save your time and money. Go with AT&T instead. They will mess up your bill and continue to charge the incorrect amount and refuse to fix it. Last bill was $507. Not worth it. Stay away!

2 years ago

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Colin North Fork, CA

Get good service in the area I live in. They give rewards for paying my bill each month which is a plus

3 years ago

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Mary Ella Hardy Charlotte, NC

We have four cell phones with Verizon. They have the best family plan and we shopped around!

3 years ago

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xw justin American Fork, UT

reliable everywhere in large cities or downtown but not really around outside of that so it’s not perfect if say

3 years ago

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Landon Nelson American Fork, UT

The best cell carrier if your willing to pay the price it has the best connection

3 years ago

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Steve Ashby Portland, OR

I didn't really like Verizon while we had their service and was happy to be able to move to another one when we got a better deal.

3 years ago

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Wendy Park City, UT

Version is a good cellphone company. I feel like I am never without cellphone service, which is important to me.

4 years ago

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Dina

Always available to help, willing to work with you financially, services extremely dependable

4 years ago

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Kimberly Register

The customer service is always awesome! The way the bill changes every month needs to change.

4 years ago

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Darlene Payne

Verizon delivers excellent service however their cable prices are extremely high

4 years ago

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William

Same as ATT. No better, no worse!! These 3 copanes are pretty much carbon copies of each other, dependind on the area.

4 years ago

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Donna Brombacher

Great price and service plans that work for me. I am saving so much $ over A t and T service.

4 years ago

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Shelly Nelson

Its going great and I have not had any problems even when buying a replacement phone.

4 years ago

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Gina Nichols

they can be hard to reach for support. I like the coverage area. they'll charge you a late fee if you're a day late

4 years ago

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Koby

Dishonest, overcharge and does not protect the customer. Terrible reception. Bad service no integrity during the virus. Never recommend to anyone and I will switch as soon as possible

4 years ago

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Edmund Graack Summerfield, FL

Have used their service since cell phones started and 90 % of the time we have service.

4 years ago

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Terance La Croix Nuevo, CA

They have great customer service and you can always get them on the phone to fix a problem

4 years ago

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David Portland, OR

I love this company, excellent service, never had a problem with any of the phones I bought.

4 years ago

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Vivian Gibson

The coverage area us very good. Expensive phone service, rarely have special discounts to existing customers.

4 years ago

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Brodrick Jones Riverview, MI

Excellent customer service always making sure that you the customer is always first.

4 years ago

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Faith Govey Walnut Cove, NC

I live out in a rural area and everyone who does not have Verizon out here has spotty service.

4 years ago

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Linda Palmer East Hampton, NY

We have no cell service in our home. When I ask, I am told I should calll the company & request a booster that I would have to install. I have 2 sons with different cell phone companies and they have service in our home!

4 years ago

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Jennifer Wilson Salt Lake City, UT

I have service, and good service, almost everywhere I go. May be most expensive but happy with service.

4 years ago

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Richard Hargrove Athens, AL

Everything is so easy to understand and the customer service is great whenever you have a problem

4 years ago

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Millerdm9

Never disappoint, rather it's available plans, price, or selection of phones and accessories

4 years ago

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Azrienne Tallahassee, FL

love this company! i have service where ever i go, even in the middle of nowhere!

4 years ago

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Brandon Scott Norcross, GA

Verizon has really fast cell phone service. I would highly recommend this service to others!

4 years ago

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Cole Bailey Houston, TX

Verizon is has really expensive plans but their service is one of the best and is really good bank for your buck

4 years ago

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William Thompson

I have been with Verizon for many years. The cell service and voice quality are always great.

4 years ago

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K Hall

Great coverage but wish they gave long term customers an incentive to stay ie. Big discounts on phones or plans

4 years ago

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Jack Dean Norcross, GA

May be more expensive than other companies but the service is great. Customer service is quick too

4 years ago

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Bill Nelson Salt Lake City, UT

I have this service through my work. Good coverage everywhere I go even in the mountains of Utah.

4 years ago

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Amanda Montebello, CA

I used Verizon briefly and have a neutral outlook on my experience. There weren’t many problems but there are also other providers I prefer more.

4 years ago

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Diann Ingersoll

They are a good company to work with!there reception is very good lots of towers ..

4 years ago

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Vincent LaVolpa Albuquerque, NM

3 payments posted to my account and then my service was disconnected. Its my first month! It took over an hour to get a person on the line and get my service restored. Trash. Absolute trash.

4 years ago

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Spencer Morris (Logan) Riverton, UT

Love having Verizon for the best service (in our area) . but the internet gets so overrun its slower than old dial up

4 years ago

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Jonny Hancock Salt Lake City, UT

I believe that Verizon is the best carrier in the market. However, them knowing this allows them to treat their customers as quota instead of people.

5 years ago