Name: Verizon
Rating: 3.2

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Kogan Powell West Valley City, UT

Love this service, I hardly ever have the "why am I the only one without service" feeling. I do wish the branches would do more actual service though such as screen protector placement and repair work.

4 years ago

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josiegraham96 Baton Rouge, LA

I am a proud verizon customer and have been for several years. I always have service when my friends don’t! The plans are as affordable as they can be for the service you get

4 years ago

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Annie Chow Tallahassee, FL

Best cell phone service I've had yet. I always have signal and don't have to pay extra for unlimited data or texting. It also came with a free subscription to Apple Music.

4 years ago

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Kate Wilkins Idaho Falls, ID

When we first got Verizon they were very pleasant to work with. However lately it’s been difficult to be able to talk with a representative and they leave me on hold for excessive amounts of time. Overall it’s been alright, but there could be some improvements from their customer service.

4 years ago

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Shedot1 Clearfield, UT

Overall happy. I do get dropped calls occasionally, but since I don’t know if it’s my phone or theirs, it’s hard to judge. I’ve always had Verizon, no other phone company.

4 years ago

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Scott C. Lehi, UT

Just purchased 2 new phones from them and overall very pleased with the quality of customer service, and quality of reception. I use Verizon for both work and home use.

4 years ago

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Constance Falatea Kirkland, WA

VERIZON wireless is the best cellular service I've had and I used to have AT&T. I can always depend on Verizon Wireless to work wherever I am. LOVE this service.

4 years ago

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Stacey Price, UT

I do like verizon, I just wish I could have a bundle with both of my phones that isnt so expensive. But, I really do like verizon it is the best service in my area!!

4 years ago

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MaryAnn Price, UT

We have been Verizon customers for about 15 years. Their customer service is generally good, there are times when you are on hold for 10 minutes or so. We have never had another carrier to judge them by.

4 years ago

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Kaitlyn Rios Ogden, UT

Verizon is absolutely top notch and an industry leader. I enjoyed great rates, awesome tech in phones, and superb customer service. Great loyalty programs too!

4 years ago

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Jaci Rhoades , TX

I was with this company when it was alltel and change to Verizon...over 10 years. When I decided to close my account it was because of my bill. My phone bill every month was at least $300. My bill is always paid on time. When I went to closed the account... they tried to send me a bill months after cancellation date. It took me SIX months for them to acknowledge that I did not owe anything.

4 years ago

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Riley Smith American Fork, UT

Verizon gives me service everywhere I go when I need it. The only thing I wished were different is being able to upgrade a phone free of charge after having it for 5 years

4 years ago

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take7 Sandy, UT

Probably get the best service from them most of the time more than any other but they’re expensive for my needs right now. Work phone uses their service and it suits those needs.

4 years ago

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Eric Salt Lake City, UT

Verizon has had the best coverage of any provider I have used. They are a little more expensive but they rarely, if ever, drop calls and I almost always have a signal.

4 years ago

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Rachel F Salt Lake City, UT

I get better cell phone coverage than any other carrier I have used. While you pay more, you get more. And the quality is worth it. I also have been happily pleased with the in store customer service I have received.

4 years ago

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Celeste Treanor Orem, UT

I have been a customer of Verizon for 20+ years. I have always had the best reception. The price is usually more expensive than most carriers and I wish it was a little cheaper, but I guess you get what you pay for.

4 years ago

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Annie Robbins Pleasant Grove, UT

Verizon doesn't have great service where I live. It is spotty at times. I do enjoy the unlimited plan. I added a apple watch to my plan and I could do it all from the app. It was great!

4 years ago

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marco Munford, TN

A bit pricey but you can expect to have great reception to most places. Also it came with Disney+ and they offer other amazing bonuses that come along with the plans

4 years ago

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Janice Genes Hurricane, UT

Have been a loyal customer since we got a cell phone . The only problem I have is the WiFi conection, it keeps dropping my phone calls or I no longer here the person on the other side and have to tell them to call back.

4 years ago

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Erika Douglas Cedar Fort, UT

Verizon has the best coverage for us, However, they're the most expensive. We feel like the coverage is worth the expense. But would go with another provider if they proved as trustworthy.

4 years ago

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David T Draper, UT

I have tried all the carriers over the last 10 years. Verizon has always had the best coverage, but that has been changing recently. Other carriers have caught up and now Verizon is one of the most expensive, so I switched.

4 years ago

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Nicole Sohm Kissimmee, FL

I am on my 10 year as a Verizon customer and will never go anywhere else! Best customer service and by far has the best cell coverage of anyone out there!

4 years ago

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Seth Managua, MN

I have had Verizon for 6+ years and they have been the best carrier. I currently have T-Mobile and will be switching back to Verizon soon. They are just way faster speeds.

4 years ago

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Cam McClellan Magna, UT

I had Verizon for for five years. Their service is top notch but their prices are higher than T-Mobile and AT&T. As the other carriers offer better cell phone coverage Verizon needs to lower their prices in order to compete.

4 years ago

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fabulous_finn Gaithersburg, MD

While I am happy to have FIOs internet, and I enjoy my Verizon cellular coverage, I hate any-and-all forms of cable. And FIOS is just as bad as any of the others in this regard. The Verizon phone plans are also a pain to navigate. Overall, they provide a great service, but I do not appreciate their business practices.

4 years ago

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Khori Howard Tallahassee, FL

I pretty much have service everywhere. I haven't had any trouble with my phone for the most part. I would say that you get what you definitely get the best cellular service. It's a bit pricey, but you get what you pay for.

4 years ago

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Missy Mamros Warrendale, PA

Always reliable but pretty expensive service every month. The phone prices have went up so much that i've been holding onto an older model for so long because Verizon didn't give me any good discounts to upgrade.

4 years ago

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Michelle W Coraopolis, PA

Expensive and hate the contracts, but my service always works. I never have connection issues, and customer service has always been helpful to me when I do have issues like upgrading/broken screens/etc.

4 years ago

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Mason Henrie Pleasant Grove, UT

I have the unlimited plan for my whole family, and we love it! It has a great value, and I don't have to worry about any data overage expenses or hidden fees.

4 years ago

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Max Haynie Pleasant Grove, UT

Verizon definitely has the best service out of anyone. I always hear about other companies and they complain about their service but not people with Verizon.

4 years ago

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Melanie Rio Rancho, NM

I have been a paying member of Verizon for nearly 20 years. They have above average cell coverage, good cellphone plans and great customer service. They are a little pricey, but you get what you pay for.

4 years ago

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Kate Gregory Pleasant Grove, UT

We have been with Verizon for 15 years. They have gotten pretty expensive, but they really do have the best coverage. We've literally been all over the country and we have only lost service in maybe five places.

5 years ago

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Sam Stewart Saint George, UT

Verizon is a company with excellent customer service and great nationwide cellphone coverage. It comes at a relatively high rate but for the high price point you receive superior quality of service.

5 years ago

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Cynthia Carman American Fork, UT

Although Verizon is super expensive, it is completely worth it. It has a wide internet range across the country, and never fails me and my family. And it is even better now that they offer unlimited data.

5 years ago

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Janalyn Memmott Pleasant Grove, UT

We have been with Verizon for years. We tried other companies but kept coming back. They may not be the cheapest, but great coverage. Overall a great product.

5 years ago

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Ad Pleasant Grove, UT

Cell service is great. I never have a problem with dropped calls or bad reception. Using their online account is helpful as I am tracking my monthly usage in our family plan.

5 years ago

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Brooklyn May Logan, UT

I love Verizon such great service, I always have service anywhere I go. I never drop calls and my data works great. Verizon is expensive but definitely worth the money.

5 years ago

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Terra Stanko Hyrum, UT

My coverage with Verizon has been amazing—I rarely drop calls with their coverage. I’ve also had good experience with customer service. I do feel that Verizon is a lot more expensive than other providers.

5 years ago

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Paige Baldwin Wellsville, UT

I switched to Verizon because they offered me better coverage and a cheaper plan. I love Verizon. Their customer service is great and they are always so helpful.

5 years ago

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Brittany Bray Springville, UT

We have been with Verizon for 5 years now . I don’t have any complaints. We have not had any issues with bad service . We will be staying with Verizon.

5 years ago

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G Saint George, UT

Bro Verizon is chill! I get service literally everywhere my friends don’t but I’m sad they stopped selling brick phones cause those are my favorite

5 years ago

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Rosie Hansen Salt Lake City, UT

I've had Verizon for more than 15 years and they are by far the best wireless network. We have 7 lines on our bill and they even offered us family packages to reduce costs.

5 years ago

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BLF Pleasant Grove, UT

The coverage with Verizon is by far the best we have found for a cell phone company. It is a little more expensive than most, but it covers a large area.

5 years ago

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Matthew Driggs Salt Lake City, UT

Have been with Verizon for over 15 years. We live in an area where we need great coverage and Verizon is the best option. A little more expensive but worth it for me.

5 years ago

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Amanda Olsen Eagle Mountain, UT

Verizon has the best cell coverage! Their products and services are top of the line. Customer service is friendly and knowledgeable. Easy to manage account online.

5 years ago

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Evelyn Chidester Riverton, UT

I have used Verizon for years because first off it has a great calling range and secondly its family plan is very affordable and the the service I receive at the Verizon store is always great.

5 years ago

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Virginia Rosenthal Pleasant Grove, UT

My family has been using Verizon for over 18 years. We don't switch plans because the Verizon network is very good in Utah. I really don't like that their usage statements are difficult to understand and when I call to discuss it with their customer service department they don't seem to know why I keep getting tons of overage charges.

5 years ago

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Madalyn Johnson Provo, UT

Every time I’m out camping I’m always the first one to have service with Verizon while my friends don’t have service with other providers. I love Verizon!

5 years ago

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Hermionet American Fork, UT

Verizon is great! I get service almost wherever I go, and so I don't have to worry about being stranded with no way to call anyone or get a message out.

5 years ago

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Erin American Fork, UT

no question verizon is the best! my phone gets the best service anywhere i go and where something went wrong the customer service in store and on the phone was amazing

5 years ago