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Endurance

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371 User Reviews

8.2

Overall Score

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Dennis Warren Atlanta, GA

She was very nice and polite and explained everything I needed to know

1 year ago

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Reply from Endurance

Hello Dennis, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thanks, Customer Experience Department

Apr. 24th, 2020

star star star star star

SHO TIME! Appleton, WI

They were all helpful! Chelsea was very polite, and she sounded really cute😉

1 year ago

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Reply from Endurance

Hello, Thank you for the 5 star rating! It is much appreciated! Thanks, Customer Experience Department

Apr. 14th, 2020

star star star star star

Jackie Goebel Denver, CO

Everyone is so polite and helpful when I call to make a payment.

1 year ago

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Reply from Endurance

Thank you very much for taking the time to leave a review.

Apr. 13th, 2020

star star star star star

Darryl Sanders ,

Very helpful and willing to accommodate during these trying times, thank you!

1 year ago

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Reply from Endurance

Hello Darryl, Thank you so much for taking the time to leave us a rating. Customer Experience Department

Apr. 9th, 2020

star star star star star

Timothy Hood Fort George G Meade, MD

I really enjoyed working with the customer service section there at Endurance.

1 year ago

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Reply from Endurance

Thank you for the 5 star rating.

Apr. 7th, 2020

star star star star star

Brenda Garrett Las Vegas, NV

Customer service was awesome pricing was great I appreciate it

1 year ago

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Reply from Endurance

Hello Brenda, Thanks for sharing your rating with us and the community. Thanks, Customer Experience Department

Apr. 6th, 2020

star star star star star

N Nelson Baltimore, MD

Customer service was great! She answered all of my questions.

1 year ago

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Reply from Endurance

Hello, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thanks, Customer Experience Department

Apr. 2nd, 2020

star star star star star

Frank Christopher Pucar Horseshoe Bay, TX

Knowledgeable and courteous agent resolved my issue promptly.

1 year ago

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Reply from Endurance

Hello Frank, Thanks for sharing your rating with us and the community. Thanks, Customer Experience Department

Apr. 2nd, 2020

star star star star star

Carlos Reyes Chicago, IL

Ease of use, ease of payment installments, excellent customer service.

1 year ago

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Reply from Endurance

Hello Carlos, Thank you so much for taking the time to leave us a rating. Thanks, Customer Experience Department

Mar. 30th, 2020

star star star star star

Darrell Liggins Baltimore, MD

Like it a lot the service is great with awesome customer service

1 year ago

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Reply from Endurance

Hello Darrell, Thank you so much for taking the time to leave us a rating. Thanks, Customer Experience Department

Mar. 27th, 2020

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Josh Camden, NJ

They wouldn't let me cancel. They guy told me to think about it for a week and get back to him and hung up. I had to go through the bank to get my money back. Do not use

2 years ago

star star star star star

Leslie Campbell

Customer service is great my receptionist was very polite and helpful!

4 years ago

star star star star star_border

Ronnie Hidlebird Sr

Very Courteous and helpful to all my guestion and Explain to me the billing cycle

4 years ago

star star star star star

Henry Hollander

Kevin did a super job. Appreciate the excellent customer service.

4 years ago

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Macy Powell New York, NY

RUN FAR AWAY FROM THEM. THEY WILL NEVER PAY OUT ANY CLAIMS. THEY ARE A WASTE OF MONEY.

6 months ago

star star_border star_border star_border star_border

Juliet Currie New York, NY

NOT HAPPY WITH THERE CUSTOMER SERVICE NOT HAPPY THE WAY THEY HANDLED MY CLAIM HORRIBLE.

6 months ago

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Sally Coleman

After taking Endurance I haven’t heard from them again

1 year ago

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Reply from Endurance

We do apologize for you not receiving the best experience with our company. I want to thank you in advance for addressing your concern with us and if you need further assistance feel free to call in at 833-760-0386 or email us at [email protected] We want to be able to see how we can make your experience with us a better one. Thank You, Customer Experience Department

Sep. 24th, 2020

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Leonardo Givhan

I put in a claim and haven't received any assistance

1 year ago

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Reply from Endurance

Hello Leonardo, We apologize that you are having such a negative experience with our company. We will have a representative reach out to you to try and make it an overall better experience. -Customer Experience Department

Sep. 18th, 2020

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Shakera Wilson Wilmington, NC

There is always an issue when I go to make a claim.

1 year ago

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Reply from Endurance

Hello Shakera, I apologize that you are having a negative overall experience with our company. Please give us an email and we will see how we can possibly make your experience a better one. [email protected]

Sep. 9th, 2020

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Denise Park Marathon, NY

I thought it was going to cover a lot more than it really does.

1 year ago

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J BELL Charleston, SC

Sent emails to cancel. Should be NO CHARGE.

2 years ago

star star_border star_border star_border star_border

Jenny Morrison ,

do not purchase. horrible service, long hold times, people keep transferring you. Im getting a lawyer involved to see damages

1 year ago

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Reply from Endurance

Thank you so much for taking the time to leave us a rating. Please reach out to us so we can try to make your experience a better one. [email protected] Customer Experience Department

Sep. 24th, 2020

star star star star star_border

Debbie Pace Grand Junction, CO

Wanted to go with 3 yr pmt to lower the pmt, they worked with me.

1 year ago

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Reply from Endurance

Welcome to the endurance family!

Sep. 15th, 2020

star star star star star

Mary Williams Suffolk, VA

The various plans that was economical for my budget

1 year ago

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Reply from Endurance

Thank you for taking the time to leave us a 5 star review!

Sep. 15th, 2020

star star star star star

Rebecca Gray Kochovos Milford, PA

Patricia L in customer service is a pleasure to work with.

1 year ago

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Reply from Endurance

Thank you for your 5 star review

Jul. 20th, 2020

star star star star star

James Garner New Orleans, LA

Very knowledgeable and friendly representatives

1 year ago

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Reply from Endurance

"Thank you for the 5 star rating."

Jul. 14th, 2020

star star star star star

Barbara Robinson ,

The people who they have working 4 them r very friendly.

1 year ago

star star star star star

ONeal Clarke Scranton, PA

Wonderful experience......Representative was quite helpful

1 year ago

star star star star star

Christine ,

Quick and easy, the staff was knowledgeable and helpful

1 year ago

star star star star star

veranika moore Chesapeake, VA

Customer service and product knowledge !

1 year ago

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Dean Brown New City, NY

They've honored the contract each time there was a claim.

1 year ago

star star star star star

Richard Miller Philadelphia, PA

Customer service is attentive and helpful

1 year ago

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Reply from Endurance

Thank you Richard for taking the time to leave us a 5 star review!

May. 7th, 2020

star star star star star

Roosevelt Robinson Baltimore, MD

Courteous agents and quick response to claims

1 year ago

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Reply from Endurance

Thank you for taking your time to leave us a 5 star review! Greatly appreciated

May. 7th, 2020

star star star star star

Timothy Fambro Sr Lawrenceville, GA

Great experience Chelsea was very helpful

1 year ago

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Reply from Endurance

Thank you for taking the time to leave a 5 star review!

May. 1st, 2020

star star star star star

SANDRA R GARCIA Coatesville, PA

My questions were answered every time I call

1 year ago

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Reply from Endurance

Thank you Sandra for taking your time to leave a review for us.

Apr. 29th, 2020

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Ricardo J Trejo Pflugerville, TX

Professional and Courteous. No hold time and loss call.

1 year ago

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Reply from Endurance

Hello Ricardo, We are happy that you are having such a great experience with Endurance! Thank you for your review. Customer Experience Department

Apr. 24th, 2020

star star star star star

Laura Mastroff Barry Palm City, FL

Chelsea was extremely friendly and helpful!

1 year ago

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Reply from Endurance

Hello Laura, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks, Customer Experience Department

Apr. 14th, 2020

star star star star star

yaya O Buffalo, NY

It is amazing so is the customer service

1 year ago

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Reply from Endurance

Hello, Thank you so much for taking the time to leave us a rating. Customer Experience Department

Apr. 14th, 2020

star star star star star

Azia Gould Rochester, NY

Great customer service, as well as satisfaction

1 year ago

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Reply from Endurance

Hello Azia, Thanks for sharing your rating with us and the community. Thanks, Customer Experience Department

Apr. 14th, 2020

star star star star star

Larry Greenwood, IN

Customer service is always very helpful !!!

1 year ago

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Reply from Endurance

Hello Larry, We are happy that you are having such a great experience with Endurance! Thank you for your review. Customer Experience Department

Apr. 14th, 2020

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Dallas Las Vegas, NV

Awesome help, and very personable! Vernetta was great!

1 year ago

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Reply from Endurance

Thank you for taking the time to leave us a review! We will pass the message along to Vernetta.

Apr. 9th, 2020

star star star star star

Sylvia Jackson ,

Very professional and courteous customer service.

1 year ago

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Reply from Endurance

Hello Sylvia, Thank you for the 5 star rating! It is much appreciated! Customer Experience Department

Apr. 9th, 2020

star star star star star

Edwin Millan Saint Augustine, FL

Great service from tabitha in details review

1 year ago

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Reply from Endurance

Hello Edwin, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Customer Experience Department

Apr. 9th, 2020

star star star star star

Fabian Bishop Fair Lawn, NJ

Customer service is good. Fast and helpful

1 year ago

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Reply from Endurance

Hello Fabian, Thank you for the 5 star rating! It is much appreciated! Customer Experience Department

Apr. 6th, 2020

star star star star star

Matthew Harmony Atlanta, GA

Best customer service so far. every agent was very polite

1 year ago

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Reply from Endurance

Hello Matthew, We want to say welcome to the Endurance Family. Thank you very much for voicing your positive experience with the company. Looking forward to having you as a client for many years to come. Thanks, Customer Experience Department

Apr. 6th, 2020

star star star star star

Arturo De Avila El Paso, TX

Great customer service. Really cares. Thank you

1 year ago

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Reply from Endurance

Hello Arturo, We are happy that you are having such a great experience with Endurance! Thank you for your review. Customer Experience Department

Apr. 2nd, 2020

star star star star star

daniel morehouse O'Fallon, IL

CSR answered all my questions and was very friendly

1 year ago

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Reply from Endurance

Hello Daniel, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks, Customer Experience Department

Apr. 1st, 2020

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Colleen Brooks Berwick, PA

Love the customer service the people I've spoke with are awesome.

1 year ago

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Reply from Endurance

Hello Colleen, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thanks, Customer Experience Department

Mar. 30th, 2020

star star star star star

Alain Presume Orlando, FL

Thank you Vernartta For the great service

1 year ago

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Reply from Endurance

Hello Alain, We are happy that you are having such a great experience with Endurance! Thank you for your review. Customer Experience Department

Mar. 30th, 2020

star star star star star

Savanna Chapa San Antonio, TX

She's was nice, spoke very clear and helpful, quick

1 year ago

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Reply from Endurance

Hello Savanna, Thank you so much for taking the time to leave us a rating. Thanks, Customer Experience Department

Mar. 30th, 2020

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