Founded in 2006, Endurance is a car warranty provider that offers a variety of options for consumers seeking vehicle protection plans. The company offers extended warranty protection for new cars and used vehicles under 10 years old with less than 150,000 odometer miles. Vehicles with high mileage are not eligible for Endurance protection plans. Although, Endurance may give some exceptions to those rules depending on the factors of the specific situation. Whether you have a new or pre-owned car, Endurance has a protection plan to suit a customer's warranty needs.

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Customer Review: JP from Oregon

"This company has been fantastic..this is a real review, I have had endurance for over two years now and even my Merc dealer says they are great to work with. They do have the best prices and coverage I have come across and they honor their contracts. I have no doubt in my mind all my continuing extended service contracts will be with Endurance. And for those questioning, they have paid more than I did for the coverage...this tells me they are a great company because they take care of their clients...choose wisely."

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As part of its coverage, Endurance also offers 24-hour roadside assistance. Upon signing up for car warranty coverage, Endurance offers a free 30-day or 1,000-mile money back guarantee. Potential clients can choose a protection plan from four coverage plans. This makes it possible to find an affordable plan that offers good coverage and value.

The Good

  • Warranty Plans and Coverage
  • Warranty Cost
  • Other Features
  • Insured Plans
  • Member of the Vehicle Protection Agency

Warranty Plans and Coverage

Endurance offers four different vehicle protection coverage options:

  • Select Premiere —Select Premiere is for higher mileage vehicles. The components of the car that the select premiere plan provides coverage for are; air conditioning, cooling system, drive axle, electrical components, engine, fuel, transfer case, transmission, and turbo/supercharger.
  • Secure — Secure plan is Endurance's most affordable plan. The components of the car that the secure plan provides coverage for are; drive axle, engine, transfer case, transmission, and turbo/supercharger.
  • Superior — The Superior plan offers the highest level of stated component coverage available. The sections of the car that the superior plan provides coverage for are; air conditioning, brakes, cooling system, drive axle, electrical components, engine, suspension, fuel, gaskets, steering, transfer case, transmission, and turbo/supercharge.
  • Supreme — The Supreme plan is very similar to the factory warranty that a new car comes with and will provide maximum protection for all of your vehicle's parts. The components of the car that this plan provides coverage for are; air conditioning, brakes, cooling system, drive axle, electrical components, engine, suspension, fuel, gaskets, steering, transfer case, transmission, and turbo/supercharger.

Each of these types of plans include certain exclusions so it is important to view an Endurance auto protection contract to better understand the terms of this auto warranty coverage and get the specific rate for each coverage option.

Endurance's warranty services and auto warranty options allow car owners to find a service contract that best meets their needs and covers major auto repairs.

Warranty Cost

The monthly premium of a car warranty is determined by the age, mileage, and use of the vehicle. Because of the wide variety of different plans at Endurace, there is a wide range of options for almost every budget. The average cost of an Endurance car warranty is typically $350–$700 per year. However, the cost varies depending on the extended coverage desired and the condition of the car. For more detailed information about what auto warranty costs and monthly payments would be for your car, contact Endurance directly.

Other Features

Each of Endurance's four extended car warranty plans also offer additional car assistance:

  • 24/7 roadside assistance
  • Towing to the nearest authorized facility (within 25 miles)
  • Lockout assistance
  • Battery start service
  • Emergency fuel delivery (owner must pay for the cost of the fuel)
  • Flat tire changes (with owner's own spare tire)
  • Car rental reimbursement
  • Trip interruption aid

During any 72-hour period, owners are entitled to one roadside assistance service covered under the policy.

Rental car reimbursement applies during the time that a vehicle is in the repair shop for repairs covered by an Endurance service plan. These rental car benefits are limited to a maximum of $30 per day for five days per occurrence. Assistance with rental car costs is a great-added feature to Endurance's vehicle service contracts.

Clients can receive trip interruption aid when a covered part or system causes a vehicle breakdown while the vehicle is more than 100 miles from home. With this assistance owners can be reimbursed up to $450 for costs incurred while the vehicle was not drivable and in the repair facility. Owners can receive a maximum of $150 per day for three days to offset costs incurred during a covered breakdown. Knowing that this is an added feature offers peace of mind.

Each additional service and feature shows Endurance's commitment to providing great value to its customers and increasing clients' peace of mind and to maintain customer satisfaction.

Insured Plans

Endurance's extended auto warranty plans are 100 percent insured by some of the largest and most respected insurance companies in the nation. This benefits the consumers who buy a warranty from Endurance because it gives more peace of mind and the assurance that Endurance will be able to meet claims obligations on its extended car protection plans.

Member of the Vehicle Protection Agency

The Vehicle Protection Agency us a non-profit trade association that protects firms in the automotive service contract industry. They educate consumers on their rights, protect consumers, and make sure that the company is up-to-code and using the best business practices. This is an important resource for consumers so they can receive important information and voice their concerns. Endurance is not only a member of the Vehicle Protection Agency, but is a gold member which the company has earned over years of serving its customers honestly and in the best way possible. Not every car warranty company is a member of the Vehicle Protection Agency and even fewer are gold members.

The Bad

  • No Corrosion Coverage

No Corrosion Coverage

Unfortunately, Endurance does not provide warranty coverage or protection from corrosion or rust to its customers. However, this is a fairly standard practice among extended warranty providers. Most do not cover the repair costs damage caused by normal wear and tear or damage resulting from failure to properly service and maintain the care for your vehicle.

Car owners should keep their cars well-maintained and make sure it receives service regularly to ensure that they do not void their warranty.

The Bottom Line

Car repairs can be quite expensive, so an extended warranty offers protection against these repairs. Endurance is a trusted provider among extended warranty companies. Its extended coverage plans are all insured, so clients can be confident that claims for expensive vehicle repairs will be met and the performance of their car will be maintained.

Endurance offers four different insured warranty plans for potential clients to choose from, which makes it easy for clients to find the extended car coverage they need at the ideal rate.

Endurance publishes sample service contracts online. Customers can read a sample warranty contract to get a better sense of the types of extended warranty coverage offered, the deductible amounts, and the terms and conditions. All Endurance car warranty plans include 24/7 roadside assistance, rental car benefits, and other helpful features.

The transparency and benefits that comes with an Endurance extended warranty show the company's commitment to good client care. They also make Endurance competitive with other car warranty companies.

Buying an extended warranty can provide peace of mind for a client, and there are many warranty companies to choose from. For those looking for a coverage plan for major repairs because the manufacturer's warranty expired or because they want to protect a recently-acquired used vehicle with similar coverage, Endurance vehicle protection plans offer great coverage and benefits.

Read verified reviews from Endurance customers to help you decide if Endurance is right for you.

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Call our recommended rep over at Endurance below.

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User Reviews

Star Rating

3.8
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305 Reviews

Review Breakdown

5 star
58%
4 star
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3 star
7%
2 star
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1 star
22%

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Derrick Clifton

July 16th, 2020 Palmyra, NJ

The young lady and customer service was very polite and extremely helpful. My only issue I have so far is I haven't received my policy yet but I'm pretty sure she's taken care of that for me

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Valerie A Nagano

July 15th, 2020 Kapaa, HI DETAILS arrow_drop_down
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I was mislead about a certain repair coverage when I was signing up for your insurance...I asled specifically three times about repairs on my brakes..i had my friend listening to the conversation btwn me and your rep..I was told the rotors were covered as well as the labor to fix it...the brake pads would not be covered, which I agreed to..when I took my car in to repair the brakes. The service advisor called you guys and was told that the repair would not be covered..I am very disappointed in your customer svc dept..and your company...

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Reply from Endurance

Jul 16, 2020

Hello Valerie, We do apologize for you not receiving the best experience with our company. I want to thank you in advance for addressing your concern with us and if you need further assistance feel free to call in at 833-760-0386 or email us at [email protected] We want to be able to see how we can make your experience with us a better one. Thank You, Customer Experience Department

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Barbara Gray

July 11th, 2020 , DETAILS arrow_drop_down
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They are very helpful in customer service with the coverage in the contract

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Reply from Endurance

Jul 14, 2020

"Thank you for the 5 star rating."

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willie j smith

July 10th, 2020 Elizabeth City, NC DETAILS arrow_drop_down
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they are very good. I had no problems with my becoming a member

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Reply from Endurance

Jul 14, 2020

Hello Willie, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thanks, Customer Experience Department

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Michael L Breaux

July 10th, 2020 Oak Harbor, WA

All three of the individuals I talked to were very helpful and polite and I got a fair deal Thank you

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Reply from Endurance

Jul 14, 2020

Hello Michael, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks, Customer Experience Department

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Dane Wisdom

July 9th, 2020 Orlando, FL DETAILS arrow_drop_down
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Poor Customer Experience, the service offered is not at all as advertised. I'm yet to find justification on this monthly expense. Doubts arise as to the company's willingness to honor the arrangement. First off an individual has to file a claim based on policy. Filing a claim is tedious and uncomfortable situation. Your claim is often rejected right there is store with by the shop operator that on the with the company only stating that the your company say it does cover that. The company's phone lines don't open to the customer till after 11am eastern time. The customer elite services are a joke and can't be accessed. This service is supposed to offer a customer up $5000 in financing to cover repairs the warranty doesn't cover. Instead of a customer as to hear from a store attendant the company doesn't cover. When requested by telephone the customer is email a link where their apply a a loan.

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Reply from Endurance

Jul 14, 2020

Hello Dane, Thank you for the 5 star rating! It is much appreciated! Thanks, Customer Experience Department

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Wendy Hebert

July 9th, 2020 Dallas, TX

Everyone I spoke to was kind an patient with all my questions. Helped me with explaining everything to my husband whom is deaf.

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Reply from Endurance

Jul 14, 2020

Hello Wendy, Thanks for sharing your rating with us and the community. Thanks, Customer Experience Department

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PATRICIA A HELMS

July 9th, 2020 Indian Trail, NC

Very impressed with the whole experience of purchasing an extended warranty on my 2013 Hyundai Equus. Makes me feel great about keeping my car another 5 years.

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Reply from Endurance

Jul 14, 2020

Hello Patricia, Thank you so much for taking the time to leave us a rating. Customer Experience Department

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Fred Tukke

July 9th, 2020 Buffalo, NY DETAILS arrow_drop_down
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The Gentleman that took my call was courteous and of a lending ear to hear my concerns...thusly I was very satisfied with his professionalism

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Reply from Endurance

Jul 14, 2020

Hello Fred, We are happy that you are having such a great experience with Endurance! Thank you for your review. Customer Experience Department

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Triecy Jackson

July 9th, 2020 Marrero, LA DETAILS arrow_drop_down
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There was an error with the automatic payment from my checking account, I called endurance to make them aware of it and they immediately fix the problem in addition to decrease in my monthly payment! The customer service was very understanding and empathetic to my situation.

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Reply from Endurance

Jul 14, 2020

Hello Triecy, Thanks for sharing your rating with us and the community. Thanks, Customer Experience Department

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James Garner

July 9th, 2020 New Orleans, LA

Very knowledgeable and friendly representatives

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Reply from Endurance

Jul 14, 2020

"Thank you for the 5 star rating."

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charles lawrence

July 8th, 2020 DETAILS arrow_drop_down
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i was just unaware of some of the engine parts like sensors were not covered under my warranty

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JOLANTA PERKINS

July 8th, 2020 DETAILS arrow_drop_down
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Good but I would like if I can reach them at a better number as well the rep can ask me about wanting to pay difference for Mercedes Benz parts instead of choosing for me.

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Katrina Bishop

July 8th, 2020 DETAILS arrow_drop_down
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Easy to do, but would like a card to carry.

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uoy kcuf

July 8th, 2020 DETAILS arrow_drop_down
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Horrible. I didnt get any if the perks and they dont send out notice of when payment is due. They are a scam.

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Charles Bush

July 8th, 2020 DETAILS arrow_drop_down
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Not very good, the person selling wasn't very clear about what she was selling

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Stephen LeFever

July 1st, 2020 Minor Hill, TN DETAILS arrow_drop_down
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Thankfully I have not had to use my warranty yet. The only problem I have had is waiting over a month to receive a copy of my policy.

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Llewellyn Scott

July 1st, 2020 Houston, TX DETAILS arrow_drop_down
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I'm having axel issues, Endurance determined that a problem exist, but put it on me to prove that axel is damaged. The axel is damage in the fact it doesn't hold an alignment, the knocking noise when turning left or right, the whelk pulls, and when stopping the wheel skips. I'm very disappointed â˜_ï¸è

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Bruce Bergen

July 1st, 2020 Minneapolis, MN DETAILS arrow_drop_down
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Too Expensive and too difficult to understand. Is it just the drive train the is covered?

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Carlos A. Perez

July 1st, 2020 Sugar Land, TX DETAILS arrow_drop_down
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I bought it twice. First time great. Second time i felt I was tricked. I thought I bought the same coverage and it was not

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Howard Shannon

July 1st, 2020 Chicago, IL DETAILS arrow_drop_down
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Not happy at all with the level of service. Claims process is awful and drawn out.it should not take weeks and months to start and approve a claim! I pay way too much money every month to be treated as if I'm wrong in asking the company to get a move on getting my vehicle back on the road! My car has been stuck in a shop in Atlanta, GA for weeks and the claim is still not approved yet.

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Reply from Endurance

Jul 01, 2020

Hello Howard, We do apologize for you not receiving the best experience with our company. I want to thank you in advance for addressing your concern with us. We would like to have a conversation with you. Please call in at 833-760-0386 or email us at [email protected] so we can set up a time to talk to you. We are having a difficult time locating your file. We want to be able to see how we can make your experience with us a better one. Thank You, Customer Experience Department

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Jeff Burns

July 1st, 2020 Grand Saline, TX DETAILS arrow_drop_down
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I haven't got a good review for them. Because I bought the best warranty for my vehicle and they magically don't cover what the warranty paper says.

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Reply from Endurance

Jul 01, 2020

Hello Jeff, We do apologize for you not receiving the best experience with our company. I want to thank you in advance for addressing your concern with us. We would like to have a conversation with you. Please call in at 833-760-0386 or email us at [email protected] so we can set up a time to talk to you. We are having a difficult time locating your file. We want to be able to see how we can make your experience with us a better one. Thank You, Customer Experience Department

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Ivan

July 1st, 2020 De Soto, IA DETAILS arrow_drop_down
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I should have read reviews before I purchased this god awful service. Will never recommend it to anyone. My car was tied up in the shop for almost 2 weeks.

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Reply from Endurance

Jul 01, 2020

Hello Ivan, We are terribly sorry that you are receiving not the best service from us. Please make it easier for us to locate you in the system and either send us an email with your contract information and or call in. The email to use to contact us is [email protected] -Customer Experience Department

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Joseph Moncada

June 18th, 2020 Dallas, TX DETAILS arrow_drop_down
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Very great. Just need to look at ball joints for coverage

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CHARLES CURRY

June 17th, 2020 Houston, TX

MY EXPERIENCE SO FAR, WITH ENDURANCE HAS BEEN VERY PLEASURABLE SO FAR. ALL THE GUYS WHICH I TALKED TO, WERE VERY PROFESSIONAL, AND TOOK THEIR TIME WITH ME. I COULDN'T HAVE ASKED FOR ANYTHING MORE. I HOPE ALL MY DEALINGS WILL GO AS WELL. CHARLES CURRY

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lantonelly

June 17th, 2020 Mount Laurel, NJ

Friendly and very knowledgeable representative.

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Barbara Robinson

June 17th, 2020 ,

The people who they have working 4 them r very friendly.

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Cheryl

June 17th, 2020 Port Arthur, TX

Excellent! Mr. Norris W and Vernetta (manager) were awesome!!

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Kevin Dixie

June 17th, 2020 Granite City, IL

The agents were wonderful and polite. Loved their professionalism and patience.

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Ron

June 10th, 2020 Camby, IN

The lady that handled our call, was very courteous and knowledgeable. She gave us a very thorough report of what the warranty covers and then transferred us to a manager to complete the transaction. Very nice lady. I am sorry I cannot remember her name. But she was very polite and left a very good impression with us. Thank you.

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Tiffany Hines

June 10th, 2020 Charlotte, NC

Great representatives they were all extremely nice and found me a great quote

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Patti Ellis

June 9th, 2020 , SC DETAILS arrow_drop_down
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My experience today with Chelsea from Endurance was great! My computer had deleted my email from Endurance with my contract. I called Endurance and figured I would be on hold forever. However, I was connected to her in less than 1 minute!! She was super nice on the phone and immediately put my fears to rest when she told me she could email me a copy of my contract right away. She also sent me directions on how to access my digital rewards. She was the best thing to happen to me today! Endurance has an amazing employee in Chelsea.

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ONeal Clarke

June 9th, 2020 Scranton, PA DETAILS arrow_drop_down
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Wonderful experience......Representative was quite helpful

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Christine

June 9th, 2020 ,

Quick and easy, the staff was knowledgeable and helpful

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Tina

June 9th, 2020 Atlanta, GA DETAILS arrow_drop_down
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always great, everybody is very helpful. I love that Christoph R takes the time to make sure everything is understood, and my price is great!

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veranika moore

June 9th, 2020 Chesapeake, VA

Customer service and product knowledge !

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Erik medina

June 9th, 2020 Orlando, FL

It was a GREAT experience! The two people I spoke to were very helpful!

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TJ Presley

June 9th, 2020 Snellville, GA

Jay provided horrible customer service..

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Valerie Davis

June 9th, 2020 Stockbridge, GA DETAILS arrow_drop_down
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The agent that I spoke to was very courteous and very quickly assisted me with the information that I was seeking.

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Dean Brown

June 9th, 2020 New City, NY DETAILS arrow_drop_down
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They've honored the contract each time there was a claim.

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Scott Riggins

May 18th, 2020 DETAILS arrow_drop_down
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My experience has been horrible. After speaking with several people and spending three weeks sorting through an issue with my claim, the dealership still was not cleared to fix my car. I was told that I needed to file a new claim for my front axles, which are covered, and that was occurred. However, before the dealership could explain the claim fully, they were told that the axles would not be covered. This is the second time that this has occurred. I understand that the first claim contained parts that were not covered and that is why the claim was denied. However, after following the steps of taking the car to the dealership, as instructed by Endurance, filing a new claim for the COVERED parts, as instructed by ENDURANCE. I am left with the same result. This warranty is not worth the money or the time that you will have to spend chasing them to get your COVERED parts repaired. LESSON LEARNED!!

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Reply from Endurance

May 18, 2020

Hello Scott, I am glad that we were able to make your experience a better one. Feel free to respond with an updated review and star rating. -Customer Experience Department

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Shawn Oglesby

May 13th, 2020 Tampa, FL DETAILS arrow_drop_down
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Very polite did not ask many questions,answered my husband question dud not rush then offered to send additonal contract info if we did not have available..thank you

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Reply from Endurance

May 14, 2020

Thank you for taking the time to leave the review

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Adri puppies

May 13th, 2020 Springfield, VA DETAILS arrow_drop_down
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Great customer service!!!! Excellent!! Employees are super nice.

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Reply from Endurance

May 14, 2020

Thank you for the 5 star review!

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Destiny Corley

May 13th, 2020 Henderson, NV DETAILS arrow_drop_down
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Brittany was very helpful today! She was very understanding and easy to talk to! If I could request her every time I called that would be great! Seriously!!!

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Reply from Endurance

May 14, 2020

Hello Destiny, Thank you for the review! I will pass the message along to Brittany

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Nathan Flow

May 13th, 2020 Oklahoma City, OK DETAILS arrow_drop_down
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Thorough and concise. She did a great job explaining the Apex Pro warranty.

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Reply from Endurance

May 14, 2020

Hello Nathan, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thanks, Customer Experience Department

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Judy Hollister

May 13th, 2020 Cypress, TX DETAILS arrow_drop_down
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Jeff was very nice and very helpful with getting my payment deferred for May.

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Reply from Endurance

May 14, 2020

Hello Judy, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks, Customer Experience Department

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William Wallace

May 12th, 2020 Groves, TX

Easy to talk with someone not a comptor Fond out what I wanted to know

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Reply from Endurance

May 14, 2020

Hello William, Thank you so much for taking the time to leave us a rating. Customer Experience Department

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Patrickprod27

May 12th, 2020 Houston, TX DETAILS arrow_drop_down
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Awesome customer service. Vnetta really helped me understand policy and gave me stellar assistance. I appreciate all her help!

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Reply from Endurance

May 14, 2020

"Thank you for the 5 star rating."

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Romanza Clayton

May 12th, 2020 San Jose, CA DETAILS arrow_drop_down
Value for your money
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Like everything so far...haven't had to use it yet. Love their customer service!

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Reply from Endurance

May 14, 2020

Hello Romanza, Thank you for the 5 star rating! It is much appreciated! Thanks, Customer Experience Department

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Simon Bailor

May 12th, 2020 Elmira, NY

First time user. I was impressed with the customer service and the ease of using your service. Thank you

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Reply from Endurance

May 14, 2020

Hello Simon, We are happy that you are having such a great experience with Endurance! Thank you for your review. Customer Experience Department