AUTOPAY
7.4
Overall Score
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Ronald Harris Charlotte, NC
Process was smooth and application was expidited well
2 years ago
Reply from AUTOPAY
Outstanding! Thank you for sharing your feedback!
Nov. 19th, 2021
Jeremy Holcomb Louisville, KY
Told me I was approved and not to make payment to current lender and then rejected application.
2 years ago
Reply from AUTOPAY
Hi Jeremy. Sorry for the experience you had. This will be looked into and we will be reaching out.
Aug. 18th, 2022
Angela Johnson Nashville, TN
Total waste of my time and hit to my credit! Didn’t get an approval
1 year ago
Reply from AUTOPAY
Thank you for taking the time to leave feedback. We are sorry your experience with us was not what you had hoped. I would encourage you to speak to someone on our escalations team as they would be happy to speak to you about this. Please call 1-844-290-5731 at your earliest convenience. Again, thank you for your time.
Sep. 1st, 2023
Aaron Merlo Tooele, UT
False advertising offers and poor customer service and communication.
1 year ago
Reply from AUTOPAY
Thank you for taking the time to leave feedback. We are sorry your experience with us was not what you had hoped. We take communication very seriously here at Autopay. I would encourage you to speak to someone on our escalations team as they would be happy to speak to you about this. Please call 1-844-290-5731 at your earliest convenience. Again, thank you for your time.
Sep. 1st, 2023
