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AUTOPAY

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6.7

Overall Score

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Kevin Buchanan Ellenwood, GA

Easy process and saved me about $140 per month

4 years ago

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Reply from AUTOPAY

Amazing Kevin! Delighted to hear we were able to help you save! Thank you for sharing!

Sep. 24th, 2021

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star star star star star

Alexis Smith Mechanicsville, VA

Easy to work with, texting available. Easy!

4 years ago

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Reply from AUTOPAY

We aim to please! Thank you for working with us and sharing your feedback Alexis!

Sep. 24th, 2021

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star star star star star

Anthony Frans Oak Creek, WI

Excellent customer service , very convenient and effective

4 years ago

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Reply from AUTOPAY

Thank you for sharing your feedback and experience, Anthony!

Sep. 24th, 2021

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star star star star star

John Davis Perris, CA

Walked me through app and supported me completely

4 years ago

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Reply from AUTOPAY

Thank you for sharing your experience, John!

Sep. 24th, 2021

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Karen Sullivan Daytona Beach, FL

Staff is professional yet friendly, and they responded quickly to question.

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for sharing with us Karen!

Oct. 1st, 2021

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Dawn Abernathy North Charleston, SC

They were great except that the process took nearly a month and my credit report was pulled twice.

4 years ago

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Reply from AUTOPAY

Hi Dawn, thanks for the feedback! Reviews like this are instrumental in improving as a company. I'm very sorry that your deal took longer than usual; we'll be looking into why this may have happened. Would you mind calling us at 844-290-5731? We would also like to discuss the credit inquires.

Oct. 23rd, 2021

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star star star star star

Maribel Thorp Pasadena, TX

Easy Fast and Secure and very Knowledgeable Employees

4 years ago

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Reply from AUTOPAY

Outstanding Thank you, Maribel!

Sep. 24th, 2021

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Markus Hallberg Auburn, GA

Simple and easy experience. Sometimes it took a while to get a response.

4 years ago

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Reply from AUTOPAY

Thank you for sharing your feedback so we can work on this, Markus!

Oct. 1st, 2021

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Archie l mays Memphis, TN

Helped me get a better rate, fast moving

4 years ago

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Reply from AUTOPAY

Thank you for sharing Archie! We are delighted we helped you save!

Sep. 24th, 2021

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Bp Cocoa, FL

Excellent customer service and a very simple process

4 years ago

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Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback Bp!

Sep. 24th, 2021

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Cheryl R Parks-Kane Mahanoy City, PA

Very helpful found the best rate for me.

4 years ago

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Reply from AUTOPAY

Fantastic! We are delighted to hear we helped find a better rate! Thank you for sharing Cheryl!

Sep. 24th, 2021

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star star star star star

Alicia Killeen, TX

It was easy and very good with communication

4 years ago

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Reply from AUTOPAY

Fantastic Alicia! Thank you for working with us!

Sep. 24th, 2021

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star star star star star

Davorah Dahlen Houston, TX

Brad was awesome! Great information and was very helpful!

4 years ago

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Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us Davorah!

Sep. 24th, 2021

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star star star star star

Osadion Omoregbee Pittsburg, CA

Great service and great staff. Highly recommended

4 years ago

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Reply from AUTOPAY

Thank you Osadion! A recommendation is the highest compliment Thank you for working with us!

Sep. 24th, 2021

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Ann Eastman, GA

I was kept informed every step of the process.

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for sharing Ann!

Aug. 10th, 2021

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Adam Provost Atlanta, GA

They completed my refinance and cut my payment in half.

4 years ago

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Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing and working with us Adam!

Aug. 10th, 2021

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star star star star star

Jose Vasquez

Very happy Patrick help me on lowering my interest rate

4 years ago Edited September 14, 2021

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Reply from AUTOPAY

Fantastic, Jose! Thank you for sharing, and working with AUTOPAY!

Aug. 10th, 2021

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star star star star star

Christopher Daniels Long Beach, CA

They were very helpful with the whole process

4 years ago

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Reply from AUTOPAY

Thank you, Christopher! Outstanding!

Aug. 10th, 2021

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star star star star star

Michael Toussaint Lafayette, LA

Being able to speak directly with my representative

4 years ago

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Reply from AUTOPAY

Fantastic Michael! This is great to hear thank you for sharing!

Aug. 10th, 2021

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star star star star star

Manuel maldonado jr San Antonio, TX

Was very fast and great help on any questions I had

4 years ago

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Reply from AUTOPAY

Outstanding Manuel! Thank you for sharing your feedback!

Aug. 10th, 2021

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Geames Preston Bailey Lincoln Park, MI

Great customer service and easy process and application

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for working with AUTOPAY Geames!

Aug. 10th, 2021

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Jasma Sonnier Eunice, LA

Kept good communication all the way through.

4 years ago

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Reply from AUTOPAY

Outstanding! Thank you for your feedback Jasma!

Sep. 1st, 2021

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Dalayti diaz

Super easy financing customer service is great

4 years ago Edited September 14, 2021

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Reply from AUTOPAY

Fantastic! Thank you for sharing Dalayti!

Sep. 23rd, 2021

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LORI Marshall Elkton, MD

Lack of communication cancelled contract and I'm still waiting for VP to contact me. will I recommend this company to anyone HELL NO

4 years ago

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Reply from AUTOPAY

Hi, Lori. Thank you for posting your review; feedback like this is what helps us improve. Do you mind giving our customer success team a call when you're able? Our number is 844-290-5731. Hope to hear from you soon!

Oct. 23rd, 2021

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KOMEHHINDOWA Randolph, MA

Excellent and customer service was perfect

4 years ago

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Reply from AUTOPAY

Outstanding! Thank you for sharing and working with us!

Sep. 23rd, 2021

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KYREN Jenkins Fort Wayne, IN

My agent Nick was very pleasant and helpful.

4 years ago

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Reply from AUTOPAY

Thank you for sharing your experience Kyren!

Sep. 23rd, 2021

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Lorraine Jones Staunton, VA

They helped out and brought my interest rate down

4 years ago

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Reply from AUTOPAY

Fantastic! Glad to hear we helped you save on interest Lorraine!

Sep. 23rd, 2021

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Amanda White Camp Wood, TX

The man was so nice and helpful and he was quick.

4 years ago

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Reply from AUTOPAY

Outstanding! Thank you for sharing Amanda!

Sep. 23rd, 2021

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Marca Cincinnati, OH

Any questions I had he answered very friendly

4 years ago

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Reply from AUTOPAY

Perfect! We aim to please! Thank you for sharing Marca!

Sep. 23rd, 2021

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Meghan Berthold Fort Worth, TX

Took nearly 2 months to process…… rep was nice but process took longer than expected

4 years ago

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Reply from AUTOPAY

Meghan, I'm so sorry to hear that your deal took so long! Most deals wrap up in only a fraction of this time, so I'd love to research this further for you. Do you mind giving our customer success team a call at 844-290-5731? We're looking forward to hearing from you.

Oct. 22nd, 2021

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simone Bond Lancaster, TX

Monica V walked me through every step of my process

4 years ago

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Reply from AUTOPAY

Thank you for sharing your experience, Simone!

Sep. 24th, 2021

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Steve Monroe, WI

I had to fill out application twice. I ran into problems with the Documents part

4 years ago

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Reply from AUTOPAY

Thank you for sharing with us Steve! We are sorry to hear about the application issues! Thank you for continuing to work with us!

Oct. 1st, 2021

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Silke Indianapolis, IN

Helpful from start to finish smooth transition

4 years ago

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Reply from AUTOPAY

Perfect! Thank you for sharing your experience, Silke!

Aug. 10th, 2021

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Randy bowman Paris, KY

Very kind and informative about the services that they provide for you

4 years ago

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Reply from AUTOPAY

Thank you for your feedback, Randy! That is great to hear!

Aug. 10th, 2021

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Brandi Thames Atmore, AL

Gave me a great deal when no one else did

4 years ago

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Reply from AUTOPAY

Outstanding! We are delighted to have helped you save Brandi! Thank you for sharing your experience!

Aug. 10th, 2021

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star star star star star

Troy Hoffman Temecula, CA

Customer Review Video

4 years ago

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Reply from AUTOPAY

Fantastic Troy! Thank you for sharing your experience with AUTOPAY!

Aug. 10th, 2021

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Bunnarong Ty Beaumont, TX

Great experience very professional very helpfuls

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for sharing your feedback, Bunnarong! We are happy to have gotten the chance to work with you!

Aug. 10th, 2021

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Vanessa Orlando, FL

Great communication and show that they cared

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for sharing Vanessa!

Aug. 10th, 2021

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Bradford Wolverton Niles, MI

work hard to get you finance. customer come first.

4 years ago

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Reply from AUTOPAY

Perfect, Thank you, Bradford! Customers are first! Thank you for sharing your feedback!

Aug. 10th, 2021

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Jaime Lynn Zillmer Milwaukee, WI

Quick, helpful, provided exactly what I wanted.

4 years ago

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Reply from AUTOPAY

Hi Jamie! That is great to hear you had such a great experience with us, thank you!

Jul. 30th, 2021

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Justin Garcia Las Animas, CO

Quick with the paperwork and willing to help you to understand what is needed.

4 years ago

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Reply from AUTOPAY

Great to hear Justin! Thank you for working with AUTOPAY and sharing your feedback!

Aug. 3rd, 2021

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star star star star star

Stephenia Thomas Port Arthur, TX

Helped us. Bring our payments and precentage rates down..

4 years ago

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Reply from AUTOPAY

Hello Stephenia, we are so glad to hear we were able to help you. Thank you!

Jul. 30th, 2021

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Myisha W. San Jose, CA

Process was seamless. Customer rep. was able to get me the loan I needed.

4 years ago

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Reply from AUTOPAY

Hello Myisha, we are happy to hear the process was so easy for you and we are always happy to help, thank you!

Jul. 30th, 2021

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Michael Rio Grande City, TX

Autopay was able to save me lots of money.

4 years ago

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Reply from AUTOPAY

Hi Michael! We are so glad we were able to help you, thank you!

Jul. 30th, 2021

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Haydee Vargas Maldonado Milwaukee, WI

Knowledge representative and a smooth easy process

4 years ago

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Reply from AUTOPAY

Hello Haydee, we are happy to hear you had a great experience working with your representative and the process went easily for you. Thank you!

Jul. 30th, 2021

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Fred Wilmington, NC

Was able to get a great interest rate from lender

4 years ago

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Reply from AUTOPAY

Hi Fred, we are glad to hear you got a great rate! Thank you for choosing AUTOPAY!

Jul. 30th, 2021

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Carlos Cotta Paramount, CA

Helped me find a good lender to refinance my car

4 years ago

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Reply from AUTOPAY

Hello Carlos, we are glad to hear you were able to find a lender that suited your needs through us. Thank you for your kind feedback!

Jul. 30th, 2021

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Margen Wait Winnemucca, NV

I was able to refinance my car in a short period of time.

4 years ago

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Reply from AUTOPAY

Hello Margen! It is great to hear you had such a quick process with us and thank you for choosing us for your vehicle refinancing needs!

Jul. 30th, 2021

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Bryan Fisher Grand Prairie, TX

Helpful with the success of my refinance. Good help with the process of finding a better deal.

4 years ago

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Reply from AUTOPAY

Great! Thank you for sharing and working with us Bryan!

Aug. 3rd, 2021

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Bobbie Hale Columbus, MS

kept me update on my refinance progress everyday

4 years ago

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Reply from AUTOPAY

Great to hear! Thank you for working with us Bobbie!

Jul. 15th, 2021