Name: AUTOPAY
Rating: 1.5

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Verified Customer

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CORENE ALICIA MARSH Fort Lauderdale, FL

Customer friendly, accessible, efficient

4 years ago

Reply from AUTOPAY

Perfect, Thank you, Corene! Customers are first! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Thalia puryear Atlanta, GA

They take care of absolutely everything, and their customer service was great.

4 years ago

Reply from AUTOPAY

Fantastic Thalia! Thank you for sharing your feedback!

Oct. 1st, 2021

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Verified Customer

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Donna PHILLIPS Santa Rosa, CA

Very easy process and convenient doing everything online.

4 years ago

Reply from AUTOPAY

Fantastic, thank you, Donna! We appreciate you sharing your feedback with us!

Sep. 24th, 2021

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Verified Customer

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Francisco hernanadez Chicago, IL

Because I received a letter saying they can bring the payment down to 419 a month but didn’t

4 years ago

Reply from AUTOPAY

Francisco, Those were pre-qualification estimated offers based on the limited information we had at the time and the official terms come directly from the lender once approved. We apologize for any confusion or misunderstanding. If you would like more information please call us at 844-290-5731. Thank you for sharing your feedback with us!

Oct. 1st, 2021

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Verified Customer

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Janet Roberts May, TX

They worked fast to get our results done. Very happy

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback with us Janet!

Sep. 24th, 2021

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Verified Customer

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John Ruiz Grand Terrace, CA

They got me a great deal and cut my interest over 50%

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for working with us John! Delighted we could help you save!

Sep. 24th, 2021

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Verified Customer

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Oscar Aboytes Nashville, TN

The person I spoke with was very helpful and informative

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your experience!

Sep. 24th, 2021

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Verified Customer

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Tiana Tate Camden, SC

Easy and fast. Agent was really helpful and prompt.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Trav Cedar Springs, MI

Did a good job on finding reference cheaper.

4 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Trav!

Sep. 24th, 2021

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Verified Customer

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Jamie Annandale, MN

Very friendly staff a greats good costomer service

4 years ago

Reply from AUTOPAY

Perfect, Thank you, Jamie! Customers are first! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Angela Lester Clarksville, TN

It was quick easy approval that I needed Thanks Autopay.

4 years ago

Reply from AUTOPAY

Perfect! Thank you, Angela! We appreciate you sharing!

Sep. 24th, 2021

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Verified Customer

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Ann P Taylor Swanton, OH

easy to work with.answered any questions that i had.

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your experience with AUTOPAY!

Sep. 24th, 2021

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Verified Customer

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Ed White

Great experience with Dallas, very engaging

4 years ago Edited September 14, 2021

Reply from AUTOPAY

Outstanding to hear, We will pass along your feedback to your specialist!

Sep. 24th, 2021

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Verified Customer

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Glenn Houghton Cameron, NC

The process was easy and the communication was superb.

4 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Glenn!

Sep. 24th, 2021

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Verified Customer

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Jared Fisher Redlands, CA

Best experience I’ve had with Refinancing a car

4 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Jared!

Sep. 24th, 2021

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Verified Customer

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AARON Glen KIMBERLIN Oklahoma City, OK

The process was quick and they were easy to work with.

4 years ago

Reply from AUTOPAY

Thank you for your feedback. We appreciate your business! Cheers, AUTOPAY

Sep. 24th, 2021

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Verified Customer

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Christina Reed Halltown, WV

They were friendly and professional and helped me alot

4 years ago

Reply from AUTOPAY

Thank you for your feedback. We appreciate your business! Cheers, AUTOPAY

Sep. 24th, 2021

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Verified Customer

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Isabella Rendon Houston, TX

Uncomplicated, great customer service and very responsive

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Leon San Diego, CA

Great customer service and response time

4 years ago

Reply from AUTOPAY

Perfect, Thank you, Leon! Customers are first! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Norisbel Madera Brick, NJ

Timing and how they handled paperwork and ran credit a 2nd time without my approval

4 years ago

Reply from AUTOPAY

Norisbel, I'm sorry to hear that we weren't as quick as we could have been. Deals usually don't take long, but sometimes they get delayed. If you'd like to discuss this, please give us a call at 844-290-5731. Getting more details on this will be a great help to our continued improvement.

Oct. 23rd, 2021

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Verified Customer

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Tammy Eakle Wakeman, OH

They made the whole process really easy.

4 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY! We appreciate your business!

Sep. 24th, 2021

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Verified Customer

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Debora Bivens Newnan, GA

Very friendly and helpful. Always responds quickly.

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback, Debora!

Sep. 24th, 2021

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Verified Customer

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Jorge Cota Wahiawa, HI

Alex helped and guided me every step of the way.

4 years ago

Reply from AUTOPAY

Wonderfull! Thank you for sharing and working with us Jorge!

Sep. 24th, 2021

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Verified Customer

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Kevin Buchanan Ellenwood, GA

Easy process and saved me about $140 per month

4 years ago

Reply from AUTOPAY

Amazing Kevin! Delighted to hear we were able to help you save! Thank you for sharing!

Sep. 24th, 2021

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Verified Customer

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Alexis Smith Mechanicsville, VA

Easy to work with, texting available. Easy!

4 years ago

Reply from AUTOPAY

We aim to please! Thank you for working with us and sharing your feedback Alexis!

Sep. 24th, 2021

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Verified Customer

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Anthony Frans Oak Creek, WI

Excellent customer service , very convenient and effective

4 years ago

Reply from AUTOPAY

Thank you for sharing your feedback and experience, Anthony!

Sep. 24th, 2021

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Verified Customer

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John Davis Perris, CA

Walked me through app and supported me completely

4 years ago

Reply from AUTOPAY

Thank you for sharing your experience, John!

Sep. 24th, 2021

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Verified Customer

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Karen Sullivan Daytona Beach, FL

Staff is professional yet friendly, and they responded quickly to question.

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing with us Karen!

Oct. 1st, 2021

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Verified Customer

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Dawn Abernathy North Charleston, SC

They were great except that the process took nearly a month and my credit report was pulled twice.

4 years ago

Reply from AUTOPAY

Hi Dawn, thanks for the feedback! Reviews like this are instrumental in improving as a company. I'm very sorry that your deal took longer than usual; we'll be looking into why this may have happened. Would you mind calling us at 844-290-5731? We would also like to discuss the credit inquires.

Oct. 23rd, 2021

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Verified Customer

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Maribel Thorp Pasadena, TX

Easy Fast and Secure and very Knowledgeable Employees

4 years ago

Reply from AUTOPAY

Outstanding Thank you, Maribel!

Sep. 24th, 2021

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Verified Customer

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Markus Hallberg Auburn, GA

Simple and easy experience. Sometimes it took a while to get a response.

4 years ago

Reply from AUTOPAY

Thank you for sharing your feedback so we can work on this, Markus!

Oct. 1st, 2021

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Verified Customer

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Archie l mays Memphis, TN

Helped me get a better rate, fast moving

4 years ago

Reply from AUTOPAY

Thank you for sharing Archie! We are delighted we helped you save!

Sep. 24th, 2021

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Verified Customer

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Bp Cocoa, FL

Excellent customer service and a very simple process

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback Bp!

Sep. 24th, 2021

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Verified Customer

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Cheryl R Parks-Kane Mahanoy City, PA

Very helpful found the best rate for me.

4 years ago

Reply from AUTOPAY

Fantastic! We are delighted to hear we helped find a better rate! Thank you for sharing Cheryl!

Sep. 24th, 2021

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Verified Customer

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Alicia Killeen, TX

It was easy and very good with communication

4 years ago

Reply from AUTOPAY

Fantastic Alicia! Thank you for working with us!

Sep. 24th, 2021

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Verified Customer

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Davorah Dahlen Houston, TX

Brad was awesome! Great information and was very helpful!

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us Davorah!

Sep. 24th, 2021

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Verified Customer

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Osadion Omoregbee Pittsburg, CA

Great service and great staff. Highly recommended

4 years ago

Reply from AUTOPAY

Thank you Osadion! A recommendation is the highest compliment Thank you for working with us!

Sep. 24th, 2021

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Verified Customer

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Ann Eastman, GA

I was kept informed every step of the process.

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing Ann!

Aug. 10th, 2021

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Verified Customer

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Adam Provost Atlanta, GA

They completed my refinance and cut my payment in half.

4 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing and working with us Adam!

Aug. 10th, 2021

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Verified Customer

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Jose Vasquez

Very happy Patrick help me on lowering my interest rate

4 years ago Edited September 14, 2021

Reply from AUTOPAY

Fantastic, Jose! Thank you for sharing, and working with AUTOPAY!

Aug. 10th, 2021

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Verified Customer

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Christopher Daniels Long Beach, CA

They were very helpful with the whole process

4 years ago

Reply from AUTOPAY

Thank you, Christopher! Outstanding!

Aug. 10th, 2021

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Verified Customer

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Michael Toussaint Lafayette, LA

Being able to speak directly with my representative

4 years ago

Reply from AUTOPAY

Fantastic Michael! This is great to hear thank you for sharing!

Aug. 10th, 2021

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Verified Customer

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Manuel maldonado jr San Antonio, TX

Was very fast and great help on any questions I had

4 years ago

Reply from AUTOPAY

Outstanding Manuel! Thank you for sharing your feedback!

Aug. 10th, 2021

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Verified Customer

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Geames Preston Bailey Lincoln Park, MI

Great customer service and easy process and application

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for working with AUTOPAY Geames!

Aug. 10th, 2021

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Verified Customer

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Jasma Sonnier Eunice, LA

Kept good communication all the way through.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for your feedback Jasma!

Sep. 1st, 2021

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Verified Customer

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Dalayti diaz

Super easy financing customer service is great

4 years ago Edited September 14, 2021

Reply from AUTOPAY

Fantastic! Thank you for sharing Dalayti!

Sep. 23rd, 2021

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Verified Customer

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LORI Marshall Elkton, MD

Lack of communication cancelled contract and I'm still waiting for VP to contact me. will I recommend this company to anyone HELL NO

4 years ago

Reply from AUTOPAY

Hi, Lori. Thank you for posting your review; feedback like this is what helps us improve. Do you mind giving our customer success team a call when you're able? Our number is 844-290-5731. Hope to hear from you soon!

Oct. 23rd, 2021

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Verified Customer

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KOMEHHINDOWA Randolph, MA

Excellent and customer service was perfect

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing and working with us!

Sep. 23rd, 2021

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Verified Customer

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KYREN Jenkins Fort Wayne, IN

My agent Nick was very pleasant and helpful.

4 years ago

Reply from AUTOPAY

Thank you for sharing your experience Kyren!

Sep. 23rd, 2021

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Verified Customer

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Lorraine Jones Staunton, VA

They helped out and brought my interest rate down

4 years ago

Reply from AUTOPAY

Fantastic! Glad to hear we helped you save on interest Lorraine!

Sep. 23rd, 2021