Name: AUTOPAY
Rating: 1.2

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Verified Customer

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Robert Latham Battle Ground, WA

Communication was hit and miss, a lot of missed calls and emails

4 years ago

Reply from AUTOPAY

Hello Robert, Thank you for sharing your experience. We apologize for the difficulties in communication. This is not the experience we strive for here at AUTOPAY. If you would like to share more about your experience, please call us at 844-290-5731.

Aug. 6th, 2021

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Verified Customer

star star star star star

Sherry Vermilyer Alpine, AL

Excellent service and quick turn around.

4 years ago

Reply from AUTOPAY

Fantastic! Thank you Sherry!

Jul. 8th, 2021

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Verified Customer

star star star star star

Brandi Teel Land O Lakes, FL

Bryce worked great through the process and it was seamless

4 years ago

Reply from AUTOPAY

Fantastic! thank you for your feedback, Brandi!

Jul. 16th, 2021

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Verified Customer

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Raymond Hughes Platte Center, NE

Did an excellent job in helping me and making sure that they had everything

4 years ago

Reply from AUTOPAY

Great! Thank you for working with AUTOPAY, Raymond!

Aug. 3rd, 2021

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Verified Customer

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Justin Bolyard Fulton, KS

There process was Easy fast and professional

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing Justin!

Jul. 17th, 2021

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Verified Customer

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Jodie L Dye Nash, TX

very helpful, friendly and all around great

4 years ago

Reply from AUTOPAY

Thank you, Jodie! We are happy to work with you!

Jul. 16th, 2021

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Verified Customer

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Jon Muskegon, MI

They were able to help me lower my payment

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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Verified Customer

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Joshua Mediavilla Waterbury, CT

Always in contact with me, either text emails or by phone.

4 years ago

Reply from AUTOPAY

Outstanding, Joshua! Thank you for your feedback!

Jul. 16th, 2021

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Verified Customer

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Kelli Thompson Lawrenceville, GA

Everything was done quickly and professionally

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for your feedback Kelii!

Jul. 16th, 2021

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Verified Customer

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Kenneth G Williams Meridian, MS

We're very professional and willing to help

4 years ago

Reply from AUTOPAY

Fantastic! Thank you, Kenneth!

Jul. 16th, 2021

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Verified Customer

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Kristine Raab Zeeland, MI

My representative was friendly and on top of what I needed

4 years ago

Reply from AUTOPAY

Outstanding Kristine! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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Verified Customer

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La-Shonda M Hudson Minneapolis, MN

Fast and friendly got me done with poor credit

4 years ago

Reply from AUTOPAY

Outstanding La-Shonda! Thank you for working with AUTOPAY!

Jul. 16th, 2021

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Verified Customer

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Lykecia Williams Moundville, AL

They helped me so much to get out of high interest rate.

4 years ago

Reply from AUTOPAY

We are so happy to help you save Lykecia! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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Verified Customer

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Robert Sandoval Manteca, CA

Great customer service and very knowledgeable

4 years ago

Reply from AUTOPAY

Thank you for your Feedback Robert!

Jul. 16th, 2021

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Verified Customer

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Roy Shine Texarkana, TX

Great job finding a good rate. Communication was not prompt.

4 years ago

Reply from AUTOPAY

Roy Thank you for sharing your experience. We are delighted to hear we could find you a better rate and apologize for the communication issues you experienced. We will work to improve in this regard. If you would like to discuss please call us at 844-290-5731Thank you for working with AUTOPAY!

Aug. 4th, 2021

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Verified Customer

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Stephen Grissom Benicia, CA

Helpful and made it pretty easy to refinance my vehicle

4 years ago

Reply from AUTOPAY

Thank you for the feedback Stephen! We're happy to help!

Jul. 3rd, 2021

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Verified Customer

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Tanger Wright Olive Branch, MS

They saved me almost 100 and with more benefits than I had.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for the feedback Tanger!

Jul. 3rd, 2021

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Verified Customer

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Theresa Schwartz Flat Rock, MI

Made refinancing easy and quick. Customer service is great!

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback Theresa!

Jul. 3rd, 2021

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Verified Customer

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Tony Espinoza Moreno Valley, CA

Quick and easy, no harassment or pressure

4 years ago

Reply from AUTOPAY

Happy to help Tony! Thank you for the feedback!

Jul. 3rd, 2021

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Verified Customer

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Tonya Palmertree Greenville, MS

Very easy process. I have no complaints.

4 years ago

Reply from AUTOPAY

Thank you for the feedback, Tony. Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

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Verified Customer

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WAYNE A. CHISM Lawrenceburg, KY

GREAT PEOPLE. GREAT RATES. PROFESSIONAL

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback Wayne.

Jul. 3rd, 2021

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Verified Customer

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Alejandro T. El Paso, TX

It was a great and easy experience. Highly recommend.

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for the recommendation Alejandra!

Jul. 3rd, 2021

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Verified Customer

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Angelique Aubin (conn-fab) Jewett City, CT

Took longer than I thought it would to finally get the loan settled

4 years ago

Reply from AUTOPAY

We are sorry about the delay, We will strive to improve here. Thank you for your feedback, Angelique!

Aug. 2nd, 2021

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Verified Customer

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Bobbie Hale Columbus, MS

Very quick to respond good customer service

4 years ago

Reply from AUTOPAY

Thank you for your feedback Bobbie!

Jul. 3rd, 2021

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Verified Customer

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Brandon C Jones Abilene, TX

Excellent communication. Fast process. Trustworthy

4 years ago

Reply from AUTOPAY

Excellent! Thank you for working with AUTOPAY!

Jul. 3rd, 2021

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Verified Customer

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Brian R Reese Alpharetta, GA

Cheresa was knowledgeable, friendly, and pleasant to deal with.

4 years ago

Reply from AUTOPAY

Great! Thank you for your feedback Brian!

Jul. 17th, 2021

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Verified Customer

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Caleb Stemen Fort Mc Coy, FL

Awesome customer service hassle free refinance

4 years ago

Reply from AUTOPAY

Great! Thank you for your feedback Caleb!

Jul. 3rd, 2021

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Verified Customer

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Christina M Hobbs-Snyder Issaquah, WA

Save me money and allowed me to skip 2 payments

4 years ago

Reply from AUTOPAY

Thank you Christina! We are happy to help! Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

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Verified Customer

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Craig maynard Stockton, CA

Excellent customer service/follow-up info to exceed request

4 years ago

Reply from AUTOPAY

Thank you for your feedback Craig!

Jul. 3rd, 2021

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Verified Customer

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Danica Fort Lauderdale, FL

They provided me with Excellent customer service

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

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Verified Customer

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Haley Bruner Moore, SC

Honestly, they wanted to make the sale not get me the best rate. They explained nothing like they should have and cost me money.

4 years ago

Reply from AUTOPAY

Hello Haley, thank you for sharing your experience. We apologize, as this is not the experience we strive for here at AUTOPAY. If you wish, we would be more than happy to address your questions or concerns. Please call us at 844-290-5731 when you are ready.

Aug. 6th, 2021

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Verified Customer

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Jacob Buckheister Anniston, AL

Very prompt and helpful getting answers.

4 years ago

Reply from AUTOPAY

Thank you, Jacob! We are happy to work with you!

Jul. 16th, 2021

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Verified Customer

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Ryan Conley Palm Desert, CA

Every step was fast, friendly and efficient

4 years ago

Reply from AUTOPAY

Thank you for your review, Ryan!

Jun. 23rd, 2021

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Verified Customer

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Mary Lou La Bella Lake Elsinore, CA

Excellent, they got me exactly what I wanted

4 years ago

Reply from AUTOPAY

Thank you for the feedback, Mary Lou!

Jun. 23rd, 2021

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Verified Customer

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michael crafts Auburn, CA

they handled all of the process very easy

4 years ago

Reply from AUTOPAY

Thank you for your review Michael! Cheers, AUTOPAY

Jun. 23rd, 2021

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Verified Customer

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Michelle Pagan Columbus, GA

Tom N was a dream to work with very knowledgeable

4 years ago

Reply from AUTOPAY

Outstanding! We will pass along the kind words to Tom's leadership team! AUTOPAY!

Jun. 23rd, 2021

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Verified Customer

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Benjamin Ray K Mendoza Auburn, IA

Very easy process. Very helpful agents. Very u stressful.

4 years ago

Reply from AUTOPAY

Thank you for your kind words, Benjamin! Cheers, AUTOPAY!

Jun. 23rd, 2021

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Verified Customer

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Lori Logan Pottstown, PA

Very easy refinancing. My percentage dropped 12 points

4 years ago

Reply from AUTOPAY

Lori, We are so thrilled to see you had such a positive experience! Cheers!

Jun. 23rd, 2021

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Verified Customer

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gary jones Florissant, MO

The loan process was quick as if they knew the loan was approved

4 years ago

Reply from AUTOPAY

Great feedback, Gary! Thank you for your business. Cheers, AUTOPAY

Jun. 23rd, 2021

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Verified Customer

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Gloria Marrujo Desert Hot Springs, CA

Very fast and easy process no hassles at all.

4 years ago

Reply from AUTOPAY

Thank you for your review!

Jun. 23rd, 2021

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Verified Customer

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Mary Jo Madden Westfield, NJ

They were relentless in getting me better rates

4 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY for your refinance needs! Cheers!

Jun. 23rd, 2021

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Verified Customer

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Sherika Alexander Houston, TX

Excellent customer service and the process was easy

4 years ago

Reply from AUTOPAY

Thank you for your review!

Jun. 23rd, 2021

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Verified Customer

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Danielle Boseman Lusby, MD

Everything was done efficiently and fast.

4 years ago

Reply from AUTOPAY

Danielle, thank you for choosing AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Danielle Cevallos Edison, NJ

Quick, easy, and efficient. Will definitely recommend.

4 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Ramona Dela garza Victoria, TX

They were good with us and did great with paperwork

4 years ago

Reply from AUTOPAY

Ramona, thank you for choosing AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Dala M Osborn Coffeyville, KS

Great customer service and speedy responses.

4 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Tonya Rosario Wurtsboro, NY

Process was more time consuming with autopay than with previous lenders.

4 years ago

Reply from AUTOPAY

Tonya, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Chris Wilmington, CA

They helped me get a lower rate that helped out alot

4 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Chris williams Bremen, GA

Prompt and professional always stayed in touch no guessing

4 years ago

Reply from AUTOPAY

Thank you for your review, Chris!

Jun. 15th, 2021

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Verified Customer

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Angela Brister Rangely, CO

Awesome people to work with, professional, courteous

4 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021