Name: AUTOPAY
Rating: 2.5

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Verified Customer

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Brian R Reese Alpharetta, GA

Cheresa was knowledgeable, friendly, and pleasant to deal with.

3 years ago

Reply from AUTOPAY

Great! Thank you for your feedback Brian!

Jul. 17th, 2021

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Verified Customer

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Caleb Stemen Fort Mc Coy, FL

Awesome customer service hassle free refinance

3 years ago

Reply from AUTOPAY

Great! Thank you for your feedback Caleb!

Jul. 3rd, 2021

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Verified Customer

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Christina M Hobbs-Snyder Issaquah, WA

Save me money and allowed me to skip 2 payments

3 years ago

Reply from AUTOPAY

Thank you Christina! We are happy to help! Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

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Verified Customer

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Craig maynard Stockton, CA

Excellent customer service/follow-up info to exceed request

3 years ago

Reply from AUTOPAY

Thank you for your feedback Craig!

Jul. 3rd, 2021

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Verified Customer

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Danica Fort Lauderdale, FL

They provided me with Excellent customer service

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

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Verified Customer

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Haley Bruner Moore, SC

Honestly, they wanted to make the sale not get me the best rate. They explained nothing like they should have and cost me money.

3 years ago

Reply from AUTOPAY

Hello Haley, thank you for sharing your experience. We apologize, as this is not the experience we strive for here at AUTOPAY. If you wish, we would be more than happy to address your questions or concerns. Please call us at 844-290-5731 when you are ready.

Aug. 6th, 2021

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Verified Customer

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Jacob Buckheister Anniston, AL

Very prompt and helpful getting answers.

3 years ago

Reply from AUTOPAY

Thank you, Jacob! We are happy to work with you!

Jul. 16th, 2021

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Verified Customer

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Ryan Conley Palm Desert, CA

Every step was fast, friendly and efficient

3 years ago

Reply from AUTOPAY

Thank you for your review, Ryan!

Jun. 23rd, 2021

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Verified Customer

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Mary Lou La Bella Lake Elsinore, CA

Excellent, they got me exactly what I wanted

3 years ago

Reply from AUTOPAY

Thank you for the feedback, Mary Lou!

Jun. 23rd, 2021

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Verified Customer

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michael crafts Auburn, CA

they handled all of the process very easy

3 years ago

Reply from AUTOPAY

Thank you for your review Michael! Cheers, AUTOPAY

Jun. 23rd, 2021

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Verified Customer

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Michelle Pagan Columbus, GA

Tom N was a dream to work with very knowledgeable

3 years ago

Reply from AUTOPAY

Outstanding! We will pass along the kind words to Tom's leadership team! AUTOPAY!

Jun. 23rd, 2021

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Verified Customer

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Benjamin Ray K Mendoza Auburn, IA

Very easy process. Very helpful agents. Very u stressful.

3 years ago

Reply from AUTOPAY

Thank you for your kind words, Benjamin! Cheers, AUTOPAY!

Jun. 23rd, 2021

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Verified Customer

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Lori Logan Pottstown, PA

Very easy refinancing. My percentage dropped 12 points

3 years ago

Reply from AUTOPAY

Lori, We are so thrilled to see you had such a positive experience! Cheers!

Jun. 23rd, 2021

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Verified Customer

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gary jones Florissant, MO

The loan process was quick as if they knew the loan was approved

3 years ago

Reply from AUTOPAY

Great feedback, Gary! Thank you for your business. Cheers, AUTOPAY

Jun. 23rd, 2021

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Verified Customer

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Gloria Marrujo Desert Hot Springs, CA

Very fast and easy process no hassles at all.

3 years ago

Reply from AUTOPAY

Thank you for your review!

Jun. 23rd, 2021

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Verified Customer

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Mary Jo Madden Westfield, NJ

They were relentless in getting me better rates

3 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY for your refinance needs! Cheers!

Jun. 23rd, 2021

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Verified Customer

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Sherika Alexander Houston, TX

Excellent customer service and the process was easy

3 years ago

Reply from AUTOPAY

Thank you for your review!

Jun. 23rd, 2021

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Verified Customer

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Danielle Boseman Lusby, MD

Everything was done efficiently and fast.

3 years ago

Reply from AUTOPAY

Danielle, thank you for choosing AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Danielle Cevallos Edison, NJ

Quick, easy, and efficient. Will definitely recommend.

3 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Ramona Dela garza Victoria, TX

They were good with us and did great with paperwork

3 years ago

Reply from AUTOPAY

Ramona, thank you for choosing AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Dala M Osborn Coffeyville, KS

Great customer service and speedy responses.

3 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Tonya Rosario Wurtsboro, NY

Process was more time consuming with autopay than with previous lenders.

3 years ago

Reply from AUTOPAY

Tonya, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Chris Wilmington, CA

They helped me get a lower rate that helped out alot

3 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Chris williams Bremen, GA

Prompt and professional always stayed in touch no guessing

3 years ago

Reply from AUTOPAY

Thank you for your review, Chris!

Jun. 15th, 2021

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Verified Customer

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Angela Brister Rangely, CO

Awesome people to work with, professional, courteous

3 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Dennis Herrick Phoenix, AZ

Respect and follow up honestly and they listen

3 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Bill Houston, TX

Patrick was great! Will highly recommend.

3 years ago

Reply from AUTOPAY

Bill, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Judith torres El Paso, TX

Good experience the agent help me get my vehicle refinance

3 years ago

Reply from AUTOPAY

Judith, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Linette Frazier Halethorpe, MD

Fast service for getting my refinance done

3 years ago

Reply from AUTOPAY

Linette, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Esther Cruz Shelbyville, TN

Fast easy helped walk us through process beginning to end!

3 years ago

Reply from AUTOPAY

Esther, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Donna Brown Plainfield, IN

All my questions were answered in a timely manner.

3 years ago

Reply from AUTOPAY

Donna, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Richard Douglas James Jr Port Tobacco, MD

Very easy to communicate via email, phone and text.

3 years ago

Reply from AUTOPAY

Thank you for the feedback, Richard!

Jun. 15th, 2021

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Verified Customer

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Stefanie Letsinger Lodi, CA

Easy to work with and got me a good rate

3 years ago

Reply from AUTOPAY

Stefanie, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Carl strickland

Will never recommend them , they mark your payoff up and increase your rate because they are slow to pay off your old loan.

3 years ago Edited September 14, 2021

Reply from AUTOPAY

Carl, Thank you for your feedback, we will use it to improve our processes. Please note, the payoff comes from the original lender.

Jun. 15th, 2021

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Verified Customer

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Tonyia Elliott Burnet, TX

To much back and forth with me instead of checking the title

3 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Trevor Berry Angola, IN

Excellent and attentive customer service.

3 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Frank Manley Fletcher, NC

They are easy and help with what you need

3 years ago

Reply from AUTOPAY

Frank, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Gregory Service jr Springfield, MO

They got me the loan in a very timely manner and made transition smooth

3 years ago

Reply from AUTOPAY

Gregory, thank you for your response! Cheers!

Jun. 15th, 2021

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Verified Customer

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Jared King Louisville, KY

Got back quick on my auto loan. Very friendly

3 years ago

Reply from AUTOPAY

Jared, Thank you for your review and for choosing AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Jason Myer Corona, CA

Everything was smooth from the beginning to the end

3 years ago

Reply from AUTOPAY

Jason, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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ANGELINE L RICCARDI Amsterdam, NY

positive experience all around. easy and simple

3 years ago

Reply from AUTOPAY

Thank you for your review

Jun. 8th, 2021

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Verified Customer

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Amanda Livingston Boomer, NC

Great to deal with, and the process is simple.

3 years ago

Reply from AUTOPAY

Amanda, Thank you for your review!

Jun. 8th, 2021

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Verified Customer

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Tom Crown Point, IN

Quick easy refinance. All handled over the phone and email

3 years ago

Reply from AUTOPAY

Thank you Tom for your review!

Jun. 8th, 2021

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Verified Customer

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TARA EDWARDS-COLEMAN Cleveland, OH

Great communication! Fast process! Convenient

3 years ago

Reply from AUTOPAY

Tara, outstanding to hear, thank you! Cheers, AUTOPAY!

Jun. 8th, 2021

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Verified Customer

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Rosie Casillas Bakersfield, CA

They could be more proactive in expectation setting and communication.

3 years ago

Reply from AUTOPAY

Rosie, thank you for the feedback, we agree with you and will work with our teams internally to communicate and set proper expectations.

Jun. 8th, 2021

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Verified Customer

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Rosaleen Boldt Hutchinson, KS

It was quick, efficient and very people friendly

3 years ago

Reply from AUTOPAY

Thank you Rosaleen for your review!

Jun. 8th, 2021

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Verified Customer

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Moises Cotto Jr. Emmaus, PA

I appreciate all the cooperation and patience

3 years ago

Reply from AUTOPAY

Thank you for your review!

Jun. 8th, 2021

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Verified Customer

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Mary Taylor Belleville, IL

Troy is awesome always answered my questions

3 years ago

Reply from AUTOPAY

Thank you Mary for your review! Cheers, AUTOPAY!

Jun. 8th, 2021

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Verified Customer

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Marie Harvey Jacksonville, FL

Was a very easy process. They kept me in the loop as everything was being done

3 years ago

Reply from AUTOPAY

Thank you Marie for your feedback! Cheers, AUTOPAY!

Jun. 8th, 2021

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Verified Customer

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M Harris Kissimmee, FL

good customer service and speedy follow up

3 years ago

Reply from AUTOPAY

This is the customer service we strive for! Thank you M!

Jun. 8th, 2021