Name: AUTOPAY
Rating: 1.2

check_circle

Verified Customer

star star star star star_border

Roy Shine Texarkana, TX

Great job finding a good rate. Communication was not prompt.

5 years ago

Reply from AUTOPAY

Roy Thank you for sharing your experience. We are delighted to hear we could find you a better rate and apologize for the communication issues you experienced. We will work to improve in this regard. If you would like to discuss please call us at 844-290-5731Thank you for working with AUTOPAY!

Aug. 4th, 2021

check_circle

Verified Customer

star star star star star

Stephen Grissom Benicia, CA

Helpful and made it pretty easy to refinance my vehicle

5 years ago

Reply from AUTOPAY

Thank you for the feedback Stephen! We're happy to help!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Tanger Wright Olive Branch, MS

They saved me almost 100 and with more benefits than I had.

5 years ago

Reply from AUTOPAY

Outstanding! Thank you for the feedback Tanger!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Theresa Schwartz Flat Rock, MI

Made refinancing easy and quick. Customer service is great!

5 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback Theresa!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Tony Espinoza Moreno Valley, CA

Quick and easy, no harassment or pressure

5 years ago

Reply from AUTOPAY

Happy to help Tony! Thank you for the feedback!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Tonya Palmertree Greenville, MS

Very easy process. I have no complaints.

5 years ago

Reply from AUTOPAY

Thank you for the feedback, Tony. Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

WAYNE A. CHISM Lawrenceburg, KY

GREAT PEOPLE. GREAT RATES. PROFESSIONAL

5 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback Wayne.

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Alejandro T. El Paso, TX

It was a great and easy experience. Highly recommend.

5 years ago

Reply from AUTOPAY

Fantastic! Thank you for the recommendation Alejandra!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star_border

Angelique Aubin (conn-fab) Jewett City, CT

Took longer than I thought it would to finally get the loan settled

5 years ago

Reply from AUTOPAY

We are sorry about the delay, We will strive to improve here. Thank you for your feedback, Angelique!

Aug. 2nd, 2021

check_circle

Verified Customer

star star star star star

Bobbie Hale Columbus, MS

Very quick to respond good customer service

5 years ago

Reply from AUTOPAY

Thank you for your feedback Bobbie!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Brandon C Jones Abilene, TX

Excellent communication. Fast process. Trustworthy

5 years ago

Reply from AUTOPAY

Excellent! Thank you for working with AUTOPAY!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star_border

Brian R Reese Alpharetta, GA

Cheresa was knowledgeable, friendly, and pleasant to deal with.

5 years ago

Reply from AUTOPAY

Great! Thank you for your feedback Brian!

Jul. 17th, 2021

check_circle

Verified Customer

star star star star star

Caleb Stemen Fort Mc Coy, FL

Awesome customer service hassle free refinance

5 years ago

Reply from AUTOPAY

Great! Thank you for your feedback Caleb!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Christina M Hobbs-Snyder Issaquah, WA

Save me money and allowed me to skip 2 payments

5 years ago

Reply from AUTOPAY

Thank you Christina! We are happy to help! Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Craig maynard Stockton, CA

Excellent customer service/follow-up info to exceed request

5 years ago

Reply from AUTOPAY

Thank you for your feedback Craig!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Danica Fort Lauderdale, FL

They provided me with Excellent customer service

5 years ago

Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Haley Bruner Moore, SC

Honestly, they wanted to make the sale not get me the best rate. They explained nothing like they should have and cost me money.

5 years ago

Reply from AUTOPAY

Hello Haley, thank you for sharing your experience. We apologize, as this is not the experience we strive for here at AUTOPAY. If you wish, we would be more than happy to address your questions or concerns. Please call us at 844-290-5731 when you are ready.

Aug. 6th, 2021

check_circle

Verified Customer

star star star star star

Jacob Buckheister Anniston, AL

Very prompt and helpful getting answers.

5 years ago

Reply from AUTOPAY

Thank you, Jacob! We are happy to work with you!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Ryan Conley Palm Desert, CA

Every step was fast, friendly and efficient

5 years ago

Reply from AUTOPAY

Thank you for your review, Ryan!

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Mary Lou La Bella Lake Elsinore, CA

Excellent, they got me exactly what I wanted

5 years ago

Reply from AUTOPAY

Thank you for the feedback, Mary Lou!

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

michael crafts Auburn, CA

they handled all of the process very easy

5 years ago

Reply from AUTOPAY

Thank you for your review Michael! Cheers, AUTOPAY

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Michelle Pagan Columbus, GA

Tom N was a dream to work with very knowledgeable

5 years ago

Reply from AUTOPAY

Outstanding! We will pass along the kind words to Tom's leadership team! AUTOPAY!

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Benjamin Ray K Mendoza Auburn, IA

Very easy process. Very helpful agents. Very u stressful.

5 years ago

Reply from AUTOPAY

Thank you for your kind words, Benjamin! Cheers, AUTOPAY!

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Lori Logan Pottstown, PA

Very easy refinancing. My percentage dropped 12 points

5 years ago

Reply from AUTOPAY

Lori, We are so thrilled to see you had such a positive experience! Cheers!

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star_border

gary jones Florissant, MO

The loan process was quick as if they knew the loan was approved

5 years ago

Reply from AUTOPAY

Great feedback, Gary! Thank you for your business. Cheers, AUTOPAY

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Gloria Marrujo Desert Hot Springs, CA

Very fast and easy process no hassles at all.

5 years ago

Reply from AUTOPAY

Thank you for your review!

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Mary Jo Madden Westfield, NJ

They were relentless in getting me better rates

5 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY for your refinance needs! Cheers!

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Sherika Alexander Houston, TX

Excellent customer service and the process was easy

5 years ago

Reply from AUTOPAY

Thank you for your review!

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Danielle Boseman Lusby, MD

Everything was done efficiently and fast.

5 years ago

Reply from AUTOPAY

Danielle, thank you for choosing AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Danielle Cevallos Edison, NJ

Quick, easy, and efficient. Will definitely recommend.

5 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Ramona Dela garza Victoria, TX

They were good with us and did great with paperwork

5 years ago

Reply from AUTOPAY

Ramona, thank you for choosing AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Dala M Osborn Coffeyville, KS

Great customer service and speedy responses.

5 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star_border

Tonya Rosario Wurtsboro, NY

Process was more time consuming with autopay than with previous lenders.

5 years ago

Reply from AUTOPAY

Tonya, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Chris Wilmington, CA

They helped me get a lower rate that helped out alot

5 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Chris williams Bremen, GA

Prompt and professional always stayed in touch no guessing

5 years ago

Reply from AUTOPAY

Thank you for your review, Chris!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Angela Brister Rangely, CO

Awesome people to work with, professional, courteous

5 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Dennis Herrick Phoenix, AZ

Respect and follow up honestly and they listen

5 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Bill Houston, TX

Patrick was great! Will highly recommend.

5 years ago

Reply from AUTOPAY

Bill, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star_border

Judith torres El Paso, TX

Good experience the agent help me get my vehicle refinance

5 years ago

Reply from AUTOPAY

Judith, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Linette Frazier Halethorpe, MD

Fast service for getting my refinance done

5 years ago

Reply from AUTOPAY

Linette, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Esther Cruz Shelbyville, TN

Fast easy helped walk us through process beginning to end!

5 years ago

Reply from AUTOPAY

Esther, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Donna Brown Plainfield, IN

All my questions were answered in a timely manner.

5 years ago

Reply from AUTOPAY

Donna, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Richard Douglas James Jr Port Tobacco, MD

Very easy to communicate via email, phone and text.

5 years ago

Reply from AUTOPAY

Thank you for the feedback, Richard!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Stefanie Letsinger Lodi, CA

Easy to work with and got me a good rate

5 years ago

Reply from AUTOPAY

Stefanie, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Carl strickland

Will never recommend them , they mark your payoff up and increase your rate because they are slow to pay off your old loan.

5 years ago Edited September 14, 2021

Reply from AUTOPAY

Carl, Thank you for your feedback, we will use it to improve our processes. Please note, the payoff comes from the original lender.

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star_border

Tonyia Elliott Burnet, TX

To much back and forth with me instead of checking the title

5 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Trevor Berry Angola, IN

Excellent and attentive customer service.

5 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Frank Manley Fletcher, NC

They are easy and help with what you need

5 years ago

Reply from AUTOPAY

Frank, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star_border

Gregory Service jr Springfield, MO

They got me the loan in a very timely manner and made transition smooth

5 years ago

Reply from AUTOPAY

Gregory, thank you for your response! Cheers!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Jared King Louisville, KY

Got back quick on my auto loan. Very friendly

5 years ago

Reply from AUTOPAY

Jared, Thank you for your review and for choosing AUTOPAY!

Jun. 15th, 2021