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AUTOPAY

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6.7

Overall Score

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Bobbie Hale Columbus, MS

kept me update on my refinance progress everyday

4 years ago

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Reply from AUTOPAY

Great to hear! Thank you for working with us Bobbie!

Jul. 15th, 2021

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star star star star star

Jordan Robinson Corpus Christi, TX

Good service very friendly and very quick with response

4 years ago

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Reply from AUTOPAY

Outstanding! Thank you for the feedback Jordan!

Jul. 15th, 2021

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star star star star star

Justin Elizabeth City, NC

They were nice and polite and knew exactly what i needed!

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for the Feedback Justin!

Jul. 15th, 2021

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star star star star star

Kim Thorsteinson Princeton, MN

It was the easiest loan process I've ever experienced.

4 years ago

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Reply from AUTOPAY

Outstanding! Thank you for your feedback, Kim!

Jul. 15th, 2021

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Sibyl Lansing, MI

This was my first time refinancing a vehicle. It was a fairly easy process.

4 years ago

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Reply from AUTOPAY

Outstanding Sibyl! Thank you for giving us the opportunity to work with you!

Aug. 3rd, 2021

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star star star star star

Ashley Sawyer Waukesha, WI

Unbeatable, fast, and easy service! Would highly recommend!

4 years ago

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Reply from AUTOPAY

Hi Ashley, we are very thankful for your feedback and the high recommendations! We are always happy to help and were glad your experience went so well.

Jul. 16th, 2021

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Ben Alford Marion, SC

They got me approved when no one else coulc

4 years ago

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Reply from AUTOPAY

Hi Ben! We are so happy we were able to help you, thank you!

Jul. 16th, 2021

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Chris Seelig Fontana, CA

Great they found a loan. But the back and forth asking for documents I already sent sucked.

4 years ago

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Reply from AUTOPAY

Hello Chris, Thank you for working with us and sharing your experience. We are excited to have found you a better rate and would like to apologize for the inconvenience with the documents. If you would like to share more about your experience please call us at 844-290-5731.

Aug. 6th, 2021

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star star star star star

Christina Vielmas Andover, MA

Wonderful customer service and streamlined process

4 years ago

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Reply from AUTOPAY

Hello Christina, thank you for your kind words and we are happy you had such an easy experience with us here at AUTOPAY!

Jul. 16th, 2021

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DONALD WALTER Charlotte, NC

Very easy process to apply for a auto loan

4 years ago

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Reply from AUTOPAY

Hi Donald, we are glad you had such an easy experience with us. Thank you so much for your feedback!

Jul. 16th, 2021

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star star star star star

eric perry Harwood, MD

excellent customer service and professionalism

4 years ago

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Reply from AUTOPAY

Hello Eric, thank you for your kind words. We always strive for the best customer experience and we are glad you had a great experience!

Jul. 16th, 2021

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Janice Clark Phenix City, AL

They were very helpful working out my car refiance details.

4 years ago

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Reply from AUTOPAY

Hello Janice, we are so glad we were able to help you with your refinancing process. Thank you for your kind words!

Jul. 16th, 2021

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star star star star star

Jenny Burrell Burlington, KY

Auto pay kept me informed every step of the way

4 years ago

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Reply from AUTOPAY

Hi Jenny, thank you for the feedback! We are happy to hear your experience with us was helpful.

Jul. 16th, 2021

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Juan Lopez San Antonio, TX

Fast and easy process, great customer service

4 years ago

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Reply from AUTOPAY

Hi Juan! It's great to hear you had such an easy experience with us, thank you!

Jul. 16th, 2021

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Keith A. Eggleston Lake Luzerne, NY

They were very helpful , and very nice to this old man thanks

4 years ago

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Reply from AUTOPAY

Great to hear, Keith! Thank you for your feedback and for working with us!

Aug. 3rd, 2021

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Latonya Croxton Birmingham, AL

Patrick was amazing and answer all my questions

4 years ago

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Reply from AUTOPAY

Hi Latonya! Thank you for the feedback and it is wonderful to hear Patrick was able to help answer all your questions!

Jul. 16th, 2021

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star star star star star

Mark Wilson Bloomfield, CT

They were able to deliver when others can't!

4 years ago

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Reply from AUTOPAY

Hi Mark! We always try to provide the best experience at AUTOPAY and thank you for your kind feedback!

Jul. 16th, 2021

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star star star star star

Raynell Watkins Oakland, CA

Customer service and friendly customer experience.

4 years ago

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Reply from AUTOPAY

Thank you, Raynell! We appreciate the feedback!

Jul. 15th, 2021

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star star star star star

Virginia Ochoa Lawn, TX

Very customer oriented, thoroughly explained entire process

4 years ago

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Reply from AUTOPAY

Great to hear, Virginia! Thank you for your feedback!

Jul. 15th, 2021

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Ashley Roe League City, TX

Easy seamless refinancing and much lower rates

4 years ago

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Reply from AUTOPAY

Outstanding Ashley! Thank you for choosing AUTOPAY!

Jul. 17th, 2021

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Brandon Neeley Irving, TX

Great customer service very friendly and knowledgeable

4 years ago

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Reply from AUTOPAY

Amazing! Thank you for sharing, Brandon!

Jul. 17th, 2021

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Courtney Hartford, CT

Very organized and direct with the support

4 years ago

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Reply from AUTOPAY

Thank you for the great feedback Courtney!

Jul. 17th, 2021

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David Klang Rialto, CA

They were very helpful and the process was very easy

4 years ago

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Reply from AUTOPAY

Thank you for your feedback David!

Jul. 8th, 2021

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Jax Anger-Pipe Kalamazoo, MI

Very easy to work with. Good rates and no hassles.

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for your feedback Jax!

Jul. 8th, 2021

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John Kreitz Waynesboro, PA

Very convenient and the service was excellent.

4 years ago

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Reply from AUTOPAY

Great! Thank you John! We are happy to help!

Jul. 8th, 2021

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Jonathan Miller Phoenixville, PA

Very friendly staff and all steps were very easy.

4 years ago

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Reply from AUTOPAY

Thank you for your feedback Jonathan!

Jul. 8th, 2021

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Julie Cermola Bellows Falls, VT

Alex was fantastic with helping me get the best offer

4 years ago

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Reply from AUTOPAY

Outstanding, Thank you Julie! Thank you for choosing AUTOPAY!

Jul. 8th, 2021

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Luvenia Tyrus Jonesboro, GA

Great experience with the reps Carlos and Alexa

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for your feedback Luvenia!

Jul. 8th, 2021

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Mark Block Asheville, NC

Good service, guided me through the whole process

4 years ago

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Reply from AUTOPAY

Thank you for your feedback Mark!

Jul. 8th, 2021

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Michael Dougherty Tulsa, OK

refinancing was painless and easy from beginning to end.

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for working with us Michael!

Jul. 8th, 2021

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Randy Davis Gordonville, TX

The process went smoothly and correspondace was very good

4 years ago

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Reply from AUTOPAY

Outstanding! Thank you for your feedback Randy!

Jul. 8th, 2021

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Robert Sutter Brunswick, OH

Good experience, took a long time but achieved results I was looking for.

4 years ago

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Reply from AUTOPAY

We are sorry for any delays Robert! Thank you for sharing your feedback, and continuing with us!

Aug. 3rd, 2021

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Sonya P Washington Midlothian, VA

They were helpful and provided great customer service

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for working with us Sonya!

Jul. 8th, 2021

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Stephanie Medora, IL

Very personable. They did great at communicating.

4 years ago

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Reply from AUTOPAY

Thank you for your feedback Stephanie!

Jul. 8th, 2021

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Antoinette Eaton Houston, TX

Andrea was great. She help from start to finish

4 years ago

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Reply from AUTOPAY

Thank you for your feedback Antoinette!

Jul. 8th, 2021

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Nathanael Cosio Bentonville, AR

They made the process very easy and convenient.

4 years ago

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Reply from AUTOPAY

Thank you for your feedback Nathanael! We are happy to assist you! Thank you for choosing AUTOPAY!

Jul. 8th, 2021

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Steven Siegelman Toms River, NJ

Wasn't told I would get charged a month of interest before the check was sent. I will not recommend this service to anyone..

4 years ago

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Reply from AUTOPAY

Hello Steven, We apologize for the confusion and inconvenience. We would love to address your concerns about your loan balance and address what may have occurred during your experience with us. If you could please give us a call when you are ready at 844-290-5731 we will be more than happy to assist you to make sure everything is in order for you.

Aug. 6th, 2021

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Angela Memmel Grafton, WI

Took a lot longer than expected and had to pay more interest because it took so long

4 years ago

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Reply from AUTOPAY

Hello Angela, We apologize for the delay, thank you for sharing your experience. If you could please give us a call when you are ready at 844-290-5731 we will be more than happy to assist you to make sure everything is in order for you.

Aug. 6th, 2021

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Robert Latham Battle Ground, WA

Communication was hit and miss, a lot of missed calls and emails

4 years ago

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Reply from AUTOPAY

Hello Robert, Thank you for sharing your experience. We apologize for the difficulties in communication. This is not the experience we strive for here at AUTOPAY. If you would like to share more about your experience, please call us at 844-290-5731.

Aug. 6th, 2021

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Sherry Vermilyer Alpine, AL

Excellent service and quick turn around.

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you Sherry!

Jul. 8th, 2021

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Brandi Teel Land O Lakes, FL

Bryce worked great through the process and it was seamless

4 years ago

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Reply from AUTOPAY

Fantastic! thank you for your feedback, Brandi!

Jul. 16th, 2021

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Raymond Hughes Platte Center, NE

Did an excellent job in helping me and making sure that they had everything

4 years ago

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Reply from AUTOPAY

Great! Thank you for working with AUTOPAY, Raymond!

Aug. 3rd, 2021

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Justin Bolyard Fulton, KS

There process was Easy fast and professional

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for sharing Justin!

Jul. 17th, 2021

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Jodie L Dye Nash, TX

very helpful, friendly and all around great

4 years ago

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Reply from AUTOPAY

Thank you, Jodie! We are happy to work with you!

Jul. 16th, 2021

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Jon Muskegon, MI

They were able to help me lower my payment

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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Joshua Mediavilla Waterbury, CT

Always in contact with me, either text emails or by phone.

4 years ago

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Reply from AUTOPAY

Outstanding, Joshua! Thank you for your feedback!

Jul. 16th, 2021

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Kelli Thompson Lawrenceville, GA

Everything was done quickly and professionally

4 years ago

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Reply from AUTOPAY

Outstanding! Thank you for your feedback Kelii!

Jul. 16th, 2021

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star star star star star

Kenneth G Williams Meridian, MS

We're very professional and willing to help

4 years ago

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Reply from AUTOPAY

Fantastic! Thank you, Kenneth!

Jul. 16th, 2021

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Kristine Raab Zeeland, MI

My representative was friendly and on top of what I needed

4 years ago

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Reply from AUTOPAY

Outstanding Kristine! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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La-Shonda M Hudson Minneapolis, MN

Fast and friendly got me done with poor credit

4 years ago

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Reply from AUTOPAY

Outstanding La-Shonda! Thank you for working with AUTOPAY!

Jul. 16th, 2021