Name: AUTOPAY
Rating: 2.5

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Verified Customer

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Juan Lopez San Antonio, TX

Fast and easy process, great customer service

3 years ago

Reply from AUTOPAY

Hi Juan! It's great to hear you had such an easy experience with us, thank you!

Jul. 16th, 2021

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Verified Customer

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Keith A. Eggleston Lake Luzerne, NY

They were very helpful , and very nice to this old man thanks

3 years ago

Reply from AUTOPAY

Great to hear, Keith! Thank you for your feedback and for working with us!

Aug. 3rd, 2021

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Verified Customer

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Latonya Croxton Birmingham, AL

Patrick was amazing and answer all my questions

3 years ago

Reply from AUTOPAY

Hi Latonya! Thank you for the feedback and it is wonderful to hear Patrick was able to help answer all your questions!

Jul. 16th, 2021

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Verified Customer

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Mark Wilson Bloomfield, CT

They were able to deliver when others can't!

3 years ago

Reply from AUTOPAY

Hi Mark! We always try to provide the best experience at AUTOPAY and thank you for your kind feedback!

Jul. 16th, 2021

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Verified Customer

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Raynell Watkins Oakland, CA

Customer service and friendly customer experience.

3 years ago

Reply from AUTOPAY

Thank you, Raynell! We appreciate the feedback!

Jul. 15th, 2021

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Verified Customer

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Virginia Ochoa Lawn, TX

Very customer oriented, thoroughly explained entire process

3 years ago

Reply from AUTOPAY

Great to hear, Virginia! Thank you for your feedback!

Jul. 15th, 2021

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Verified Customer

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Ashley Roe League City, TX

Easy seamless refinancing and much lower rates

3 years ago

Reply from AUTOPAY

Outstanding Ashley! Thank you for choosing AUTOPAY!

Jul. 17th, 2021

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Verified Customer

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Brandon Neeley Irving, TX

Great customer service very friendly and knowledgeable

3 years ago

Reply from AUTOPAY

Amazing! Thank you for sharing, Brandon!

Jul. 17th, 2021

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Verified Customer

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Courtney Hartford, CT

Very organized and direct with the support

3 years ago

Reply from AUTOPAY

Thank you for the great feedback Courtney!

Jul. 17th, 2021

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Verified Customer

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David Klang Rialto, CA

They were very helpful and the process was very easy

3 years ago

Reply from AUTOPAY

Thank you for your feedback David!

Jul. 8th, 2021

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Verified Customer

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Jax Anger-Pipe Kalamazoo, MI

Very easy to work with. Good rates and no hassles.

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback Jax!

Jul. 8th, 2021

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Verified Customer

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John Kreitz Waynesboro, PA

Very convenient and the service was excellent.

3 years ago

Reply from AUTOPAY

Great! Thank you John! We are happy to help!

Jul. 8th, 2021

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Verified Customer

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Jonathan Miller Phoenixville, PA

Very friendly staff and all steps were very easy.

3 years ago

Reply from AUTOPAY

Thank you for your feedback Jonathan!

Jul. 8th, 2021

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Verified Customer

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Julie Cermola Bellows Falls, VT

Alex was fantastic with helping me get the best offer

3 years ago

Reply from AUTOPAY

Outstanding, Thank you Julie! Thank you for choosing AUTOPAY!

Jul. 8th, 2021

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Verified Customer

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Luvenia Tyrus Jonesboro, GA

Great experience with the reps Carlos and Alexa

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback Luvenia!

Jul. 8th, 2021

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Verified Customer

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Mark Block Asheville, NC

Good service, guided me through the whole process

3 years ago

Reply from AUTOPAY

Thank you for your feedback Mark!

Jul. 8th, 2021

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Verified Customer

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Michael Dougherty Tulsa, OK

refinancing was painless and easy from beginning to end.

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for working with us Michael!

Jul. 8th, 2021

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Verified Customer

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Randy Davis Gordonville, TX

The process went smoothly and correspondace was very good

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for your feedback Randy!

Jul. 8th, 2021

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Verified Customer

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Robert Sutter Brunswick, OH

Good experience, took a long time but achieved results I was looking for.

3 years ago

Reply from AUTOPAY

We are sorry for any delays Robert! Thank you for sharing your feedback, and continuing with us!

Aug. 3rd, 2021

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Verified Customer

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Sonya P Washington Midlothian, VA

They were helpful and provided great customer service

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for working with us Sonya!

Jul. 8th, 2021

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Verified Customer

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Stephanie Medora, IL

Very personable. They did great at communicating.

3 years ago

Reply from AUTOPAY

Thank you for your feedback Stephanie!

Jul. 8th, 2021

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Verified Customer

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Antoinette Eaton Houston, TX

Andrea was great. She help from start to finish

3 years ago

Reply from AUTOPAY

Thank you for your feedback Antoinette!

Jul. 8th, 2021

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Verified Customer

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Nathanael Cosio Bentonville, AR

They made the process very easy and convenient.

3 years ago

Reply from AUTOPAY

Thank you for your feedback Nathanael! We are happy to assist you! Thank you for choosing AUTOPAY!

Jul. 8th, 2021

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Verified Customer

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Steven Siegelman Toms River, NJ

Wasn't told I would get charged a month of interest before the check was sent. I will not recommend this service to anyone..

3 years ago

Reply from AUTOPAY

Hello Steven, We apologize for the confusion and inconvenience. We would love to address your concerns about your loan balance and address what may have occurred during your experience with us. If you could please give us a call when you are ready at 844-290-5731 we will be more than happy to assist you to make sure everything is in order for you.

Aug. 6th, 2021

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Verified Customer

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Angela Memmel Grafton, WI

Took a lot longer than expected and had to pay more interest because it took so long

3 years ago

Reply from AUTOPAY

Hello Angela, We apologize for the delay, thank you for sharing your experience. If you could please give us a call when you are ready at 844-290-5731 we will be more than happy to assist you to make sure everything is in order for you.

Aug. 6th, 2021

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Verified Customer

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Robert Latham Battle Ground, WA

Communication was hit and miss, a lot of missed calls and emails

3 years ago

Reply from AUTOPAY

Hello Robert, Thank you for sharing your experience. We apologize for the difficulties in communication. This is not the experience we strive for here at AUTOPAY. If you would like to share more about your experience, please call us at 844-290-5731.

Aug. 6th, 2021

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Verified Customer

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Sherry Vermilyer Alpine, AL

Excellent service and quick turn around.

3 years ago

Reply from AUTOPAY

Fantastic! Thank you Sherry!

Jul. 8th, 2021

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Verified Customer

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Brandi Teel Land O Lakes, FL

Bryce worked great through the process and it was seamless

3 years ago

Reply from AUTOPAY

Fantastic! thank you for your feedback, Brandi!

Jul. 16th, 2021

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Verified Customer

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Raymond Hughes Platte Center, NE

Did an excellent job in helping me and making sure that they had everything

3 years ago

Reply from AUTOPAY

Great! Thank you for working with AUTOPAY, Raymond!

Aug. 3rd, 2021

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Verified Customer

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Justin Bolyard Fulton, KS

There process was Easy fast and professional

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing Justin!

Jul. 17th, 2021

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Verified Customer

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Jodie L Dye Nash, TX

very helpful, friendly and all around great

3 years ago

Reply from AUTOPAY

Thank you, Jodie! We are happy to work with you!

Jul. 16th, 2021

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Verified Customer

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Jon Muskegon, MI

They were able to help me lower my payment

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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Verified Customer

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Joshua Mediavilla Waterbury, CT

Always in contact with me, either text emails or by phone.

3 years ago

Reply from AUTOPAY

Outstanding, Joshua! Thank you for your feedback!

Jul. 16th, 2021

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Verified Customer

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Kelli Thompson Lawrenceville, GA

Everything was done quickly and professionally

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for your feedback Kelii!

Jul. 16th, 2021

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Verified Customer

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Kenneth G Williams Meridian, MS

We're very professional and willing to help

3 years ago

Reply from AUTOPAY

Fantastic! Thank you, Kenneth!

Jul. 16th, 2021

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Verified Customer

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Kristine Raab Zeeland, MI

My representative was friendly and on top of what I needed

3 years ago

Reply from AUTOPAY

Outstanding Kristine! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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Verified Customer

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La-Shonda M Hudson Minneapolis, MN

Fast and friendly got me done with poor credit

3 years ago

Reply from AUTOPAY

Outstanding La-Shonda! Thank you for working with AUTOPAY!

Jul. 16th, 2021

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Verified Customer

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Lykecia Williams Moundville, AL

They helped me so much to get out of high interest rate.

3 years ago

Reply from AUTOPAY

We are so happy to help you save Lykecia! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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Verified Customer

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Robert Sandoval Manteca, CA

Great customer service and very knowledgeable

3 years ago

Reply from AUTOPAY

Thank you for your Feedback Robert!

Jul. 16th, 2021

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Verified Customer

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Roy Shine Texarkana, TX

Great job finding a good rate. Communication was not prompt.

3 years ago

Reply from AUTOPAY

Roy Thank you for sharing your experience. We are delighted to hear we could find you a better rate and apologize for the communication issues you experienced. We will work to improve in this regard. If you would like to discuss please call us at 844-290-5731Thank you for working with AUTOPAY!

Aug. 4th, 2021

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Verified Customer

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Stephen Grissom Benicia, CA

Helpful and made it pretty easy to refinance my vehicle

3 years ago

Reply from AUTOPAY

Thank you for the feedback Stephen! We're happy to help!

Jul. 3rd, 2021

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Verified Customer

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Tanger Wright Olive Branch, MS

They saved me almost 100 and with more benefits than I had.

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for the feedback Tanger!

Jul. 3rd, 2021

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Verified Customer

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Theresa Schwartz Flat Rock, MI

Made refinancing easy and quick. Customer service is great!

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback Theresa!

Jul. 3rd, 2021

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Verified Customer

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Tony Espinoza Moreno Valley, CA

Quick and easy, no harassment or pressure

3 years ago

Reply from AUTOPAY

Happy to help Tony! Thank you for the feedback!

Jul. 3rd, 2021

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Verified Customer

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Tonya Palmertree Greenville, MS

Very easy process. I have no complaints.

3 years ago

Reply from AUTOPAY

Thank you for the feedback, Tony. Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

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Verified Customer

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WAYNE A. CHISM Lawrenceburg, KY

GREAT PEOPLE. GREAT RATES. PROFESSIONAL

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback Wayne.

Jul. 3rd, 2021

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Verified Customer

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Alejandro T. El Paso, TX

It was a great and easy experience. Highly recommend.

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for the recommendation Alejandra!

Jul. 3rd, 2021

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Verified Customer

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Angelique Aubin (conn-fab) Jewett City, CT

Took longer than I thought it would to finally get the loan settled

3 years ago

Reply from AUTOPAY

We are sorry about the delay, We will strive to improve here. Thank you for your feedback, Angelique!

Aug. 2nd, 2021

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Verified Customer

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Bobbie Hale Columbus, MS

Very quick to respond good customer service

3 years ago

Reply from AUTOPAY

Thank you for your feedback Bobbie!

Jul. 3rd, 2021

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Verified Customer

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Brandon C Jones Abilene, TX

Excellent communication. Fast process. Trustworthy

3 years ago

Reply from AUTOPAY

Excellent! Thank you for working with AUTOPAY!

Jul. 3rd, 2021