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AUTOPAY

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7.0

Overall Score

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Mary Jo Madden Westfield, NJ

They were relentless in getting me better rates

4 years ago

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Reply from AUTOPAY

Thank you for choosing AUTOPAY for your refinance needs! Cheers!

Jun. 23rd, 2021

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Sherika Alexander Houston, TX

Excellent customer service and the process was easy

4 years ago

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Thank you for your review!

Jun. 23rd, 2021

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Danielle Boseman Lusby, MD

Everything was done efficiently and fast.

4 years ago

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Danielle, thank you for choosing AUTOPAY!

Jun. 15th, 2021

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Danielle Cevallos Edison, NJ

Quick, easy, and efficient. Will definitely recommend.

4 years ago

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Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Ramona Dela garza Victoria, TX

They were good with us and did great with paperwork

4 years ago

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Ramona, thank you for choosing AUTOPAY!

Jun. 15th, 2021

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Dala M Osborn Coffeyville, KS

Great customer service and speedy responses.

4 years ago

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Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Tonya Rosario Wurtsboro, NY

Process was more time consuming with autopay than with previous lenders.

4 years ago

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Reply from AUTOPAY

Tonya, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Chris Wilmington, CA

They helped me get a lower rate that helped out alot

4 years ago

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Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Chris williams Bremen, GA

Prompt and professional always stayed in touch no guessing

4 years ago

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Reply from AUTOPAY

Thank you for your review, Chris!

Jun. 15th, 2021

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star star star star star

Angela Brister Rangely, CO

Awesome people to work with, professional, courteous

4 years ago

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Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Dennis Herrick Phoenix, AZ

Respect and follow up honestly and they listen

4 years ago

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Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Bill Houston, TX

Patrick was great! Will highly recommend.

4 years ago

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Reply from AUTOPAY

Bill, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Judith torres El Paso, TX

Good experience the agent help me get my vehicle refinance

4 years ago

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Reply from AUTOPAY

Judith, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Linette Frazier Halethorpe, MD

Fast service for getting my refinance done

4 years ago

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Reply from AUTOPAY

Linette, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Esther Cruz Shelbyville, TN

Fast easy helped walk us through process beginning to end!

4 years ago

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Reply from AUTOPAY

Esther, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Donna Brown Plainfield, IN

All my questions were answered in a timely manner.

4 years ago

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Reply from AUTOPAY

Donna, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Richard Douglas James Jr Port Tobacco, MD

Very easy to communicate via email, phone and text.

4 years ago

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Reply from AUTOPAY

Thank you for the feedback, Richard!

Jun. 15th, 2021

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Stefanie Letsinger Lodi, CA

Easy to work with and got me a good rate

4 years ago

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Reply from AUTOPAY

Stefanie, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Carl strickland

Will never recommend them , they mark your payoff up and increase your rate because they are slow to pay off your old loan.

4 years ago Edited September 14, 2021

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Reply from AUTOPAY

Carl, Thank you for your feedback, we will use it to improve our processes. Please note, the payoff comes from the original lender.

Jun. 15th, 2021

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Tonyia Elliott Burnet, TX

To much back and forth with me instead of checking the title

4 years ago

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Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Trevor Berry Angola, IN

Excellent and attentive customer service.

4 years ago

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Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Frank Manley Fletcher, NC

They are easy and help with what you need

4 years ago

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Reply from AUTOPAY

Frank, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Gregory Service jr Springfield, MO

They got me the loan in a very timely manner and made transition smooth

4 years ago

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Reply from AUTOPAY

Gregory, thank you for your response! Cheers!

Jun. 15th, 2021

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Jared King Louisville, KY

Got back quick on my auto loan. Very friendly

4 years ago

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Reply from AUTOPAY

Jared, Thank you for your review and for choosing AUTOPAY!

Jun. 15th, 2021

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Jason Myer Corona, CA

Everything was smooth from the beginning to the end

4 years ago

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Reply from AUTOPAY

Jason, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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ANGELINE L RICCARDI Amsterdam, NY

positive experience all around. easy and simple

4 years ago

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Reply from AUTOPAY

Thank you for your review

Jun. 8th, 2021

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Amanda Livingston Boomer, NC

Great to deal with, and the process is simple.

4 years ago

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Reply from AUTOPAY

Amanda, Thank you for your review!

Jun. 8th, 2021

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Tom Crown Point, IN

Quick easy refinance. All handled over the phone and email

4 years ago

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Reply from AUTOPAY

Thank you Tom for your review!

Jun. 8th, 2021

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TARA EDWARDS-COLEMAN Cleveland, OH

Great communication! Fast process! Convenient

4 years ago

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Reply from AUTOPAY

Tara, outstanding to hear, thank you! Cheers, AUTOPAY!

Jun. 8th, 2021

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Rosie Casillas Bakersfield, CA

They could be more proactive in expectation setting and communication.

4 years ago

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Reply from AUTOPAY

Rosie, thank you for the feedback, we agree with you and will work with our teams internally to communicate and set proper expectations.

Jun. 8th, 2021

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Rosaleen Boldt Hutchinson, KS

It was quick, efficient and very people friendly

4 years ago

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Reply from AUTOPAY

Thank you Rosaleen for your review!

Jun. 8th, 2021

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Moises Cotto Jr. Emmaus, PA

I appreciate all the cooperation and patience

4 years ago

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Reply from AUTOPAY

Thank you for your review!

Jun. 8th, 2021

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Mary Taylor Belleville, IL

Troy is awesome always answered my questions

4 years ago

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Reply from AUTOPAY

Thank you Mary for your review! Cheers, AUTOPAY!

Jun. 8th, 2021

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Marie Harvey Jacksonville, FL

Was a very easy process. They kept me in the loop as everything was being done

4 years ago

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Reply from AUTOPAY

Thank you Marie for your feedback! Cheers, AUTOPAY!

Jun. 8th, 2021

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M Harris Kissimmee, FL

good customer service and speedy follow up

4 years ago

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Reply from AUTOPAY

This is the customer service we strive for! Thank you M!

Jun. 8th, 2021

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Jessi McELmurry Blue Springs, MO

I liked that I could upload everything from my phone!! It was so easy!

4 years ago

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Reply from AUTOPAY

Great Feedback! We are working hard to incorporate mobile users!

Jun. 8th, 2021

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James daniels Port Crane, NY

Did everything to get me the lowest rate

4 years ago

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Reply from AUTOPAY

Thank you for taking the time to leave us a review!

Jun. 8th, 2021

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jaime benito Miami, FL

simon. was great always responded on time

4 years ago

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Reply from AUTOPAY

Jaime, thank you for your review! We will pass along your feedback to Simon and his Leadership Team!

Jun. 8th, 2021

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Eric Watford City, ND

Easy process, able to get a much better rate and savings

4 years ago

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Reply from AUTOPAY

Eric, thanks for doing business with us! Cheers, AUTOPAY!

Jun. 8th, 2021

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Chastity Henderson San Francisco, CA

Responded back quickly. Straight forward

4 years ago

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Reply from AUTOPAY

Thank you for your response, Chastity!

Jun. 8th, 2021

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Brandy Bishop Wichita, KS

Seamless process and excellent customer service

4 years ago

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Reply from AUTOPAY

Thank you Brandy for your review!

Jun. 8th, 2021

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areline l bassham Seth, WV

very convenient and easy process for loans.

4 years ago

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Reply from AUTOPAY

Thank you for the feedback!

Jun. 8th, 2021

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Marvin Cooke Murfreesboro, TN

They communicated very well about everything.

4 years ago

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Reply from AUTOPAY

Thank you Marvin for choosing AUTOPAY! We are always excited to see positive feedback!

Jun. 2nd, 2021

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Ilir Lokaj Stamford, CT

I've had a good experience with customer service

4 years ago

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Reply from AUTOPAY

This is great to hear, We will pass along your feedback! Thank you Ilir!

Jun. 2nd, 2021

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Donald Smith Huntington Beach, CA

Great friendly service. Quick response time

4 years ago

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Reply from AUTOPAY

Outstanding to hear! Thank you for choosing AUTOPAY!

Jun. 2nd, 2021

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David E Darragh Peoria, AZ

Prompt, courteous and professional agents

4 years ago

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Reply from AUTOPAY

David, thank you for your feedback! We appreciate your business.

Jun. 2nd, 2021

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Chad Crystal River, FL

Extremely easy process from start to finish.

4 years ago

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Reply from AUTOPAY

Thank you for your response! Cheers!

Jun. 2nd, 2021

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Chastity Henderson San Francisco, CA

I had a good experience. Friendly service and convenient

4 years ago

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Reply from AUTOPAY

Thank you Chastity for choosing AUTOPAY!

Jun. 2nd, 2021

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Leon Stevens Las Vegas, NV

Simon O. was very understanding and very patient with me.

4 years ago

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Reply from AUTOPAY

Leon, thank you for your feedback, we will send a note to your specialist!

Jun. 2nd, 2021

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Matthew Kelly Houston, TX

They helped me to get a better rate for my auto loan.

4 years ago

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Reply from AUTOPAY

Matthew, thanks for choosing AUTOPAY!

Jun. 2nd, 2021