Name: AUTOPAY
Rating: 2.5

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Verified Customer

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Sharon Gannon Walden, NY

Heather was absolutely amazing to deal with

3 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY! We appreciate your business!

Oct. 21st, 2021

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Verified Customer

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Matthew Smith Canton, OH

Loan specialist Joseph tried to add extras into loan like Gap insurance after I declined. The whole process took over a month.

3 years ago

Reply from AUTOPAY

Hi Matthew, thanks for the review. I'm so sorry to hear that things took too long, and about the situation with the GAP insurance. We take these issues seriously, and would love to hear more about your experience. Please give our customer success team a call so we can research this for you. Our number is 844-290-5731 and we hope to hear from you soon.

Oct. 25th, 2021

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Verified Customer

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Sue Amesbury, MA

Fast, easy and efficient, I would recommend.

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us!

Oct. 21st, 2021

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Verified Customer

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Brandy wiles Apex, NC

So nice and great, very helpful saved me money

3 years ago

Reply from AUTOPAY

We are delighted to help you save! Thank you for sharing!

Sep. 23rd, 2021

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Verified Customer

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William Avondale Estates, GA

It was a good deal, and Ari was excellent to work with!

3 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Sep. 24th, 2021

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Verified Customer

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Elizabeth J Wilson Bakersfield, CA

They were very helpful. Im not computer savvy but they would help.

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for choosing AUTOPAY Elizabeth!

Sep. 27th, 2021

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Verified Customer

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Danielle Browning Olathe, KS

Great customer service. Quick response times.

3 years ago

Reply from AUTOPAY

Perfect! Thank you, Danielle! We appreciate you sharing!

Sep. 24th, 2021

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Verified Customer

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Amanda L McGrady Sylacauga, AL

Jenn went above and beyond to help secure my loan.

3 years ago

Reply from AUTOPAY

Perfect, Thank you, Amanda! Customers are first! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Lamar Winder, GA

Overall customer service. Very flexible.

3 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Lamar!

Sep. 24th, 2021

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Verified Customer

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Cassandra Prewitt North Las Vegas, NV

Quick response in qualifying application

3 years ago

Reply from AUTOPAY

Outstanding! Thank you Cassandra for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Jason Poteat Greenville, SC

Quick with response and got the needed results

3 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Russel!

Sep. 24th, 2021

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Verified Customer

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Casey mccarthy Mc Mechen, WV

Good service, friendly people, amazing at communicating

3 years ago

Reply from AUTOPAY

Outstanding! Casey, Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Travis Cabool, MO

Easy to work with and clearly explained all details

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your experience with AUTOPAY!

Sep. 24th, 2021

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Verified Customer

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Deborah Bradford Kinnamon Cambridge, MD

Awesome customer service. Matt was GREAT!!!

3 years ago

Reply from AUTOPAY

Outstanding! Thank you Deborah for sharing your feedback!

Sep. 1st, 2021

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Verified Customer

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Shrita Evanston, IL

Excellent customer service, timely service and efficiency.

3 years ago

Reply from AUTOPAY

Outstanding! Thank you Shrita for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Krista Harris Little Elm, TX

Very easy process. Staff was friendly and knowledgeable.

3 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Krista!

Sep. 24th, 2021

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Verified Customer

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Kirk Addison Walnut Grove, MO

Fast response and treat you like a person and not a number

3 years ago

Reply from AUTOPAY

Perfect, Thank you, Kirk! Customers are first! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Jon Gibbs Des Moines, IA

Incredibly simple and stress free experience

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience with us!

Sep. 24th, 2021

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Verified Customer

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CORENE ALICIA MARSH Fort Lauderdale, FL

Customer friendly, accessible, efficient

3 years ago

Reply from AUTOPAY

Perfect, Thank you, Corene! Customers are first! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Thalia puryear Atlanta, GA

They take care of absolutely everything, and their customer service was great.

3 years ago

Reply from AUTOPAY

Fantastic Thalia! Thank you for sharing your feedback!

Oct. 1st, 2021

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Verified Customer

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Donna PHILLIPS Santa Rosa, CA

Very easy process and convenient doing everything online.

3 years ago

Reply from AUTOPAY

Fantastic, thank you, Donna! We appreciate you sharing your feedback with us!

Sep. 24th, 2021

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Verified Customer

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Francisco hernanadez Chicago, IL

Because I received a letter saying they can bring the payment down to 419 a month but didn’t

3 years ago

Reply from AUTOPAY

Francisco, Those were pre-qualification estimated offers based on the limited information we had at the time and the official terms come directly from the lender once approved. We apologize for any confusion or misunderstanding. If you would like more information please call us at 844-290-5731. Thank you for sharing your feedback with us!

Oct. 1st, 2021

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Verified Customer

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Janet Roberts May, TX

They worked fast to get our results done. Very happy

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback with us Janet!

Sep. 24th, 2021

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Verified Customer

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John Ruiz Grand Terrace, CA

They got me a great deal and cut my interest over 50%

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for working with us John! Delighted we could help you save!

Sep. 24th, 2021

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Verified Customer

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Oscar Aboytes Nashville, TN

The person I spoke with was very helpful and informative

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your experience!

Sep. 24th, 2021

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Verified Customer

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Tiana Tate Camden, SC

Easy and fast. Agent was really helpful and prompt.

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Trav Cedar Springs, MI

Did a good job on finding reference cheaper.

3 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Trav!

Sep. 24th, 2021

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Verified Customer

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Jamie Annandale, MN

Very friendly staff a greats good costomer service

3 years ago

Reply from AUTOPAY

Perfect, Thank you, Jamie! Customers are first! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Angela Lester Clarksville, TN

It was quick easy approval that I needed Thanks Autopay.

3 years ago

Reply from AUTOPAY

Perfect! Thank you, Angela! We appreciate you sharing!

Sep. 24th, 2021

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Verified Customer

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Ann P Taylor Swanton, OH

easy to work with.answered any questions that i had.

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your experience with AUTOPAY!

Sep. 24th, 2021

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Verified Customer

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Ed White

Great experience with Dallas, very engaging

3 years ago Edited September 14, 2021

Reply from AUTOPAY

Outstanding to hear, We will pass along your feedback to your specialist!

Sep. 24th, 2021

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Verified Customer

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Glenn Houghton Cameron, NC

The process was easy and the communication was superb.

3 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Glenn!

Sep. 24th, 2021

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Verified Customer

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Jared Fisher Redlands, CA

Best experience I’ve had with Refinancing a car

3 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Jared!

Sep. 24th, 2021

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Verified Customer

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AARON Glen KIMBERLIN Oklahoma City, OK

The process was quick and they were easy to work with.

3 years ago

Reply from AUTOPAY

Thank you for your feedback. We appreciate your business! Cheers, AUTOPAY

Sep. 24th, 2021

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Verified Customer

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Christina Reed Halltown, WV

They were friendly and professional and helped me alot

3 years ago

Reply from AUTOPAY

Thank you for your feedback. We appreciate your business! Cheers, AUTOPAY

Sep. 24th, 2021

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Verified Customer

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Isabella Rendon Houston, TX

Uncomplicated, great customer service and very responsive

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Leon San Diego, CA

Great customer service and response time

3 years ago

Reply from AUTOPAY

Perfect, Thank you, Leon! Customers are first! Thank you for sharing your feedback!

Sep. 24th, 2021

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Verified Customer

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Norisbel Madera Brick, NJ

Timing and how they handled paperwork and ran credit a 2nd time without my approval

3 years ago

Reply from AUTOPAY

Norisbel, I'm sorry to hear that we weren't as quick as we could have been. Deals usually don't take long, but sometimes they get delayed. If you'd like to discuss this, please give us a call at 844-290-5731. Getting more details on this will be a great help to our continued improvement.

Oct. 23rd, 2021

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Verified Customer

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Tammy Eakle Wakeman, OH

They made the whole process really easy.

3 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY! We appreciate your business!

Sep. 24th, 2021

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Verified Customer

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Debora Bivens Newnan, GA

Very friendly and helpful. Always responds quickly.

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback, Debora!

Sep. 24th, 2021

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Verified Customer

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Jorge Cota Wahiawa, HI

Alex helped and guided me every step of the way.

3 years ago

Reply from AUTOPAY

Wonderfull! Thank you for sharing and working with us Jorge!

Sep. 24th, 2021

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Verified Customer

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Kevin Buchanan Ellenwood, GA

Easy process and saved me about $140 per month

3 years ago

Reply from AUTOPAY

Amazing Kevin! Delighted to hear we were able to help you save! Thank you for sharing!

Sep. 24th, 2021

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Verified Customer

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Alexis Smith Mechanicsville, VA

Easy to work with, texting available. Easy!

3 years ago

Reply from AUTOPAY

We aim to please! Thank you for working with us and sharing your feedback Alexis!

Sep. 24th, 2021

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Verified Customer

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Anthony Frans Oak Creek, WI

Excellent customer service , very convenient and effective

3 years ago

Reply from AUTOPAY

Thank you for sharing your feedback and experience, Anthony!

Sep. 24th, 2021

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Verified Customer

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John Davis Perris, CA

Walked me through app and supported me completely

3 years ago

Reply from AUTOPAY

Thank you for sharing your experience, John!

Sep. 24th, 2021

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Verified Customer

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Karen Sullivan Daytona Beach, FL

Staff is professional yet friendly, and they responded quickly to question.

3 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing with us Karen!

Oct. 1st, 2021

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Verified Customer

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Dawn Abernathy North Charleston, SC

They were great except that the process took nearly a month and my credit report was pulled twice.

3 years ago

Reply from AUTOPAY

Hi Dawn, thanks for the feedback! Reviews like this are instrumental in improving as a company. I'm very sorry that your deal took longer than usual; we'll be looking into why this may have happened. Would you mind calling us at 844-290-5731? We would also like to discuss the credit inquires.

Oct. 23rd, 2021

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Verified Customer

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Maribel Thorp Pasadena, TX

Easy Fast and Secure and very Knowledgeable Employees

3 years ago

Reply from AUTOPAY

Outstanding Thank you, Maribel!

Sep. 24th, 2021

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Verified Customer

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Markus Hallberg Auburn, GA

Simple and easy experience. Sometimes it took a while to get a response.

3 years ago

Reply from AUTOPAY

Thank you for sharing your feedback so we can work on this, Markus!

Oct. 1st, 2021

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Verified Customer

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Archie l mays Memphis, TN

Helped me get a better rate, fast moving

3 years ago

Reply from AUTOPAY

Thank you for sharing Archie! We are delighted we helped you save!

Sep. 24th, 2021