Name: AUTOPAY
Rating: 1.5

check_circle

Verified Customer

star star star star star

Shirley A Johnson The Colony, TX

they made the process very understandable for me.

3 years ago

Reply from AUTOPAY

Hello Shirley! Thank you for your feedback! We appreciate your business!

Jun. 3rd, 2022

check_circle

Verified Customer

star star star star star

Kristina Huntington, WV

Very easy to work with and communicative.

3 years ago

Reply from AUTOPAY

This is our goal Kristina. We greatly appreciate your business!

Jun. 3rd, 2022

check_circle

Verified Customer

star star star star star

Kelly Mincey Melbourne, FL

Helped me refinance my car to a lower percentage

3 years ago

Reply from AUTOPAY

Fantastic Kelly! Thank you for sharing your experience with AUTOPAY!

Jun. 3rd, 2022

check_circle

Verified Customer

star star star star star_border

Abraham

The rates are good. The person that helped me out was really informative.

3 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

May. 31st, 2022

check_circle

Verified Customer

star star star star star

Danaisy

They were very helpful. It was a good experience overall.

3 years ago

Reply from AUTOPAY

Thanks for the positive feedback Danaisy! Cheers, AUTOPAY!

May. 31st, 2022

check_circle

Verified Customer

star star star star star

Lorenzo

It was very hands on. Secure business.

3 years ago

Reply from AUTOPAY

Lorenzo, thank you for your feedback! We appreciate your business!

May. 31st, 2022

check_circle

Verified Customer

star star star star star

Charles Miller Greenwood, IN

Very easy and loads of information when needing help

3 years ago

Reply from AUTOPAY

Perfect! Thank you Charles,! We appreciate you taking the time to share!

May. 31st, 2022

check_circle

Verified Customer

star star star star star

Donald

They were very helpful and lowered my interest rate.

3 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

May. 25th, 2022

check_circle

Verified Customer

star star star star star

Judith jaggie Poca, WV

They don't stop trying to help get you a loan

3 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY, Judith!

May. 12th, 2022

check_circle

Verified Customer

star star star star star

Francisco Rivera West Covina, CA

Because it's Easier service and I recommend to my friends

3 years ago

Reply from AUTOPAY

Thanks for the recommendation, Francisco! If any of them end up refinancing, please let us know so we can send you a small reward.

May. 12th, 2022

check_circle

Verified Customer

star star star star star

Jorge Fuentes

Great communication. Easy application process.

3 years ago Edited January 10, 2024

Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

May. 13th, 2022

check_circle

Verified Customer

star star star star star

Pat Ottley Poway, CA

They explained things timely and a way I could understand

3 years ago

Reply from AUTOPAY

Thank you so much for the awesome review, Pat!

May. 12th, 2022

check_circle

Verified Customer

star star star star star

jewell hubbard

Easy process keep you in the loop of what's going on

3 years ago Edited January 10, 2024

Reply from AUTOPAY

Our goal is always to make sure you're informed every step of the way, Jewell! Thank you for refinancing with AUTOPAY!

May. 12th, 2022

check_circle

Verified Customer

star star star star star_border

Justin T Helmick Morgantown, WV

Took a little longer then expected but great customer experience

3 years ago

Reply from AUTOPAY

Thank you,! Customers are first! Thank you for sharing your feedback!

May. 13th, 2022

check_circle

Verified Customer

star star star star_border star_border

Frances Somoza Tucson, AZ

Because my loan was funded and my current loan has not been paid out. It's been since 4/28.

3 years ago

Reply from AUTOPAY

We apologize, as this is not the experience we strive for here at AUTOPAY. We did reach out and left a message for you to give us a call so we can address any concerns you might have. Thank you.

May. 13th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Nancy storti Tehachapi, CA

Horrible my bill went 24 thousand to 27 thousand at this rat I will never be able to pay the car off I wish to drop the gap ins and the Warranty

3 years ago

Reply from AUTOPAY

Hello Nancy. Thank you for sharing your feedback. We apologize, as this is not the experience we strive for here at AUTOPAY. We did reach out and left a message for you to call us back to address your concerns. Thank you.

May. 13th, 2022

check_circle

Verified Customer

star star star star star

Rita Bartlett Altoona, IA

They are very easy to work with and dependable!!!!!!!!!!!

3 years ago

Reply from AUTOPAY

Thank you for sharing your great experience, Rita! We're glad we could help.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star_border

Kasi K Svejkovsky San Manuel, AZ

Was Happy with the way they helped me out everyone i talked to was very nice.

3 years ago

Reply from AUTOPAY

This is great to hear, Kasi! Thank you so much for the review.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Steve Novak Matteson, IL

Very easy to use and registration is also very easy

3 years ago

Reply from AUTOPAY

We try to make sure the process is easy as can be! Thanks for sharing your great experience.

Mar. 24th, 2022

check_circle

Verified Customer

star star star star star

Erica Madera, CA

The woman that helped me was great. Super helpful!

3 years ago

Reply from AUTOPAY

We're so grateful to hear this, Erica! Thanks for the kind words.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Paul Thomas Greenwood, SC

They went over and above to get me refinanced

3 years ago

Reply from AUTOPAY

This is great to hear, Paul. Thank you for your business!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

PAMELA WILDE Cicero, IL

Professional rep and great information provided

3 years ago

Reply from AUTOPAY

Thank you so much for your review, Pamels!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star_border star_border

Verdell Clark Decatur, GA

I don't like the fact they charge a service fee for payments off my debit card.

3 years ago

Reply from AUTOPAY

Hi Verdell, unless you're making a down payment on a loan, we normally don't process payments. Could you possibly be looking for another company's page? There are a few companies with a similar name to ours.

Of course, if you find that we charged you a service fee for any reason, we'd be happy to look into it! Just give us a call at 844-290-5731.

Mar. 24th, 2022

check_circle

Verified Customer

star star star star_border star_border

Latoya Indianapolis, IN

If I knew they were going to raise the amount another $3000, I would not have refinanced

3 years ago

Reply from AUTOPAY

I'm sorry to hear that there was a surprise in your refinance! We always disclose the amount of the loan, so if this didn't happen, we would love to look into it. Do you mind giving our Customer Success team a call? 844-290-5731

Mar. 24th, 2022

check_circle

Verified Customer

star star star star star

Nikole David Townville, SC

Kept me up to date on everything and saved me money

3 years ago

Reply from AUTOPAY

Thank you for the review, Nikole! We're always happy to help.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star_border star_border

William Cody Pueblo, CO

Confusing and not sure they are legit! I try to not go online and prefer to talk with a person.

3 years ago

Reply from AUTOPAY

We're for real, William! While we may not have a store front, we would love to speak to you in person. Just give us a call! 844-290-5731

Mar. 24th, 2022

check_circle

Verified Customer

star star star star star

Nicole Coleman Indianapolis, IN

They made it easy to pay the login and pay the bill

3 years ago

Reply from AUTOPAY

Thanks for the excellent review, Nicole!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Cindy Lemoine Eagle River, AK

The product was easy to use and convenient to pay

3 years ago

Reply from AUTOPAY

Thanks for the great review, Cindy!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Dan Denver, CO

Super easy to deal with, Joseph was very helpful

3 years ago

Reply from AUTOPAY

I'm so glad to hear that! We will pass this along to Joseph.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Reymundo Ovalle McAllen, TX

It was a great experience, very quick and easy process

3 years ago

Reply from AUTOPAY

I'm so glad we could help, Reymundo. Thank you for your business!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Tiffany Hardy Lancaster, CA

Eric was great. He provided excellent customer service

3 years ago

Reply from AUTOPAY

Thanks for the wonderful review! I'm so glad we could help.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Barbara Hidalgo Miami, FL

I got the refinancing and did not have good credit.

3 years ago

Reply from AUTOPAY

We can help people in all sorts of situations, Barbara! Thank you for the wonderful review.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star_border

Irma Barron Dallas, TX

Excellent customer service the response back on your concerns was great

3 years ago

Reply from AUTOPAY

We're so glad to hear this, Irma! Thanks for the review.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Fabian Baez West Palm Beach, FL

They were able to lower my monthly payments on my vehicle.

3 years ago

Reply from AUTOPAY

That's what we do best, Fabian! Thanks for the review.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Larry Bennett Lexington, SC

They took care of everything, stress free.

3 years ago

Reply from AUTOPAY

Thank you for refinancing with AUTOPAY!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

CARMEN BROOKS Cleveland, OH

The timely manner in which this was handled

3 years ago

Reply from AUTOPAY

I'm glad we were so prompt, Carmen! Thank you for the review.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

dustin smith Boonville, IN

Fast and easy also great people to work with

3 years ago

Reply from AUTOPAY

Thank you for your business, Dustin!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Jandi Smith Bakersfield, CA

Easy seamless process. Everyone was really nice.

3 years ago

Reply from AUTOPAY

This is exactly what we strive for, Jandi! Thank you for your review.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Joseph Caruso Albany, NY

Super knowledgeable and very professional experience

3 years ago

Reply from AUTOPAY

We're so glad to hear this, Joseph! Thank you again for refinancing with AUTOPAY.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Joseph Cook Fort Wayne, IN

They returned all my text and answered all my questions

3 years ago

Reply from AUTOPAY

Thank you for sharing your experience with us, Joseph!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Guadalupe Balderas Brandon, FL

Great customer service..very easy process

3 years ago

Reply from AUTOPAY

This is awesome to hear, Guadalupe! Thanks for your business.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Stephanie R Terry Chase City, VA

Very easy process, also great customer service

3 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY!

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Trey Powell Houston, TX

BILLY WAS GREAT AND PRECISE! I would reccommend !

3 years ago

Reply from AUTOPAY

We're so glad to hear this! Thank you, Trey.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Trevor O'Shaughnessy Parker, CO

It was such a seamless process on refinancing my vehicle!

3 years ago

Reply from AUTOPAY

Thanks for sharing your experience, Trevor! We're always happy to help.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Richard Elma, NY

Quick friendly service. Saved us $100. Per month.

3 years ago

Reply from AUTOPAY

I'm so glad to hear we could save you some cash! Thanks for refinancing with AUTOPAY!

Mar. 17th, 2022

check_circle

Verified Customer

star star star star_border star_border

Phyllis Lyle Mesquite, TX

I haven't made my first payment yet . I like how fast they were able to process my refinance loan.

3 years ago

Reply from AUTOPAY

Thanks for the review, Phyllis!

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Randall Dawson Fort Worth, TX

Very helpful and professional. Rates were verygood

3 years ago

Reply from AUTOPAY

We're thrilled to hear we could set you up with an awesome rate, Randall! Thank you for your review.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star

Kenneth Durham, NC

Josh was very helpful and quick, very interactive person!

3 years ago

Reply from AUTOPAY

That's great to hear, Kenneth! We'll pass this along to Josh.

Mar. 17th, 2022

check_circle

Verified Customer

star star star star star_border

Louise Anderson

Very good service that I experienced worked with Justin very knowledgeable

3 years ago Edited January 10, 2024

Reply from AUTOPAY

Thanks for the review, Louise! We'll pass this on to Justin.

Mar. 26th, 2022

check_circle

Verified Customer

star star star star star

Danny K Church Coldwater, MI

Quick, easy refinance, knowledgeable and pleasant

3 years ago

Reply from AUTOPAY

Thanks for the great review, Danny!

Mar. 17th, 2022