Name: AUTOPAY
Rating: 1.2

check_circle

Verified Customer

star star star star star

Kathy Brown Las Vegas, NV

They help me get a better payment for my car good customer service

4 years ago

Reply from AUTOPAY

Thank you, Kathy! We appreciate the opportunity to help you!

Jul. 16th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Kenneth mcmullen Tucson, AZ

Due to the constant lack of communication and it taken almost a month there still is a balance on the account that was added to payoff because of delays

4 years ago

Reply from AUTOPAY

Hello Kenneth, thank you for sharing your feedback and we apologize for the communication errors as well as the delays with your refinance. If there is anything we can clear up or if you would like to elaborate on your feedback, please call us at 844-290-5731 when you are ready.

Aug. 6th, 2021

check_circle

Verified Customer

star star star star star

Kesha Stennis Houston, TX

They were very responsive and assisted during the entire process.

4 years ago

Reply from AUTOPAY

Thank you, Kesha! We are delighted to work with you!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Marina Rodriguez Sylmar, CA

Very easy and on top of everything. I had a good experience

4 years ago

Reply from AUTOPAY

Thank you for your feedback, Marina!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Mary

Extremely easy to use and the staff was friendly and very helpful

4 years ago Edited September 14, 2021

Reply from AUTOPAY

Great! Thank you for your feedback, Mary!

Jul. 16th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Nichole Poquoson, VA

Customer service was awful, took forever to get response, which resulted in almost 30 days to refi a car. I have refinanced houses in short time than this loan took.

4 years ago

Reply from AUTOPAY

Hello Nichole, thank you for sharing your experience. We apologize, as this is not the experience we strive for here at AUTOPAY. If you wish, we would be more than happy to address your questions or concerns. Please call us at 844-290-5731 when you are ready.

Aug. 6th, 2021

check_circle

Verified Customer

star star star star star

Norman Schulz Rancho Cordova, CA

Very helpful and easy to work with, the whole process was very quick

4 years ago

Reply from AUTOPAY

Outstanding Norman! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Patrice Barnett Hull, GA

They were great from beginning to end!! Made it an easy process

4 years ago

Reply from AUTOPAY

Perfect! Thank you for your feedback, Patrice!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Raf Catral

Cause they are a great company and they gave us a great rate too

4 years ago Edited September 14, 2021

Reply from AUTOPAY

Brilliant Raf! Thank you, for giving us the opportunity to help you save!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Shawn Keller Bethlehem, PA

Every interaction I had was great. All of my questions were quickly answered.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for the feedback Shawn!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star_border

Sierra Evans New Lenox, IL

Excellent customer service. I got just what I was asking for. It just took a long time.

4 years ago

Reply from AUTOPAY

We apologize for the delay, and happy to have helped! Thank you for the Feedback Sierra!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Tabitha Easley, SC

They cut my interest rate in half and saved us tons of money.

4 years ago

Reply from AUTOPAY

Delighted to help Tabitha! Thank you for your feedback!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Tobin Mussen Vancouver, WA

good customer service, quick response. I have no issues with Autopay

4 years ago

Reply from AUTOPAY

Great to hear Tobin! Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Trevor T Knight Lawrenceville, GA

Never had a issue. Great customer service towards me. Thank you

4 years ago

Reply from AUTOPAY

Our pleasure! Great to hear your feedback, Trevor! Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Andres Guzman Harrisonburg, VA

They are good with service and really nice so I give them a good rate

4 years ago

Reply from AUTOPAY

That is great to hear Andres! Thank you for choosing AUTOPAY

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star_border star_border

Arsenio Hinojosa Altamonte Springs, FL

Confusing process and lack of clarity up to this date since I stil don't know how will I make my car payment

4 years ago

Reply from AUTOPAY

Hello Arsenio, We are sorry for any confusion! We would love to clear things up with you and get you the information you still need. Please call us at your convenience at 844-290-5731

Aug. 2nd, 2021

check_circle

Verified Customer

star star star star star

Ashli Crowe Charleston, IL

They made an intimidating process incredibly simple and accessible

4 years ago

Reply from AUTOPAY

Thank you for your feedback Ashli! We are glad to hear we reached our goal! Thank you!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Bobbette Brown Fairbanks, AK

They were very professional and efficient in getting all of my information.

4 years ago

Reply from AUTOPAY

Thank you Bobbette! We appreciate you and your feedback!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Bonnie Sauer North Port, FL

Process was relatively easy and Jessica made it seem very smooth

4 years ago

Reply from AUTOPAY

Wonderful! Thank you for the feedback!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Carlo Antonio Verrengia Worcester, MA

It was an easy process. I got an awesome refinance rate. I save a ton of money

4 years ago

Reply from AUTOPAY

Glad to hear Carlo! Thank you for choosing AUTOPAY

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star

Chela Zitani Berkeley, CA

Best customer service ever!! Matt helped me through the process and paperwork.

4 years ago

Reply from AUTOPAY

Thank you, Chela!! What great feedback! Thank you for working with us!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star_border

CINDI PICO Madera, CA

Ryan did a very good job on keeping me up to speed of process, helped me get a good rate

4 years ago

Reply from AUTOPAY

Fantastic Cindi! Thank you for your feedback!

Aug. 2nd, 2021

check_circle

Verified Customer

star star star star star

DEANDRE MOORE Minden, LA

The way the representative work to find me a good Apr on my refinance

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback Deandre!

Jul. 6th, 2021

check_circle

Verified Customer

star star star star star

Glen New Bedford, MA

Great customer service, friendly, trustworthy, and very legit!

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for your feedback Glen!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star_border star_border

Guillermo Sol‚àö‚â†s Clifton, NJ

Took too long to get loan approved. Had to call and check on my status then was told additional info was needed.

4 years ago

Reply from AUTOPAY

Hello Guillermo, we apologize for any delay with your application. If you would like to share more about your experience please call us at 844-290-5731.

Aug. 6th, 2021

check_circle

Verified Customer

star star star star star

Heaven Farina Fort Mill, SC

Great customer service and prompt service. I would definitely recommend.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you Heaven, for choosing AUTOPAY!

Jul. 3rd, 2021

check_circle

Verified Customer

star star star star star_border

Heiner Hilbert Los Alamitos, CA

4 years ago

Reply from AUTOPAY

Amazing! Thank you, Heiner! We are delighted to work with you!

Jul. 17th, 2021

check_circle

Verified Customer

star star star star star_border

Jacqueline Robertson Portland, OR

Autopay allowed me the opportunity to save, and they offered me a great auto maintenance plan.

4 years ago

Reply from AUTOPAY

Outstanding Jacqueline! Thank you for working with AUTOPAY!

Aug. 2nd, 2021

check_circle

Verified Customer

star star star star star

John H Laveen, AZ

Fast, efficient no nonsense service. Great company to participate with

4 years ago

Reply from AUTOPAY

We appreciate your business John! Cheers, AUTOPAY

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Paul ross Canton, OH

Good service. I was told everything I needed to know and do.

4 years ago

Reply from AUTOPAY

Paul, Outstanding! Thank you for your business! AUTOPAY

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Jaymee Clineman Janesville, WI

They always were swift and nice about answering my questions.

4 years ago

Reply from AUTOPAY

Thank you for your feedback Jaymee! Cheers, AUTOPAY

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

John Penny Alvarado, TX

They did what they said they could do, lower payments and interest.

4 years ago

Reply from AUTOPAY

Great! Thanks for choosing AUTOPAY, John!

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Brandon

Made the process quick and easy, attentive to my questions and friendly

4 years ago Edited January 10, 2024

Reply from AUTOPAY

We strive to have the best service around! Thank you for your business and referrals, Brandon. Cheers!

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star_border

seth palos Lancaster, PA

Everything went very smooth , all questions were answered, and approval came quick

4 years ago

Reply from AUTOPAY

Speed and efficiency, outstanding feedback, Seth! Thank you for choosing AUTOPAY!

Jun. 23rd, 2021

check_circle

Verified Customer

star star star star star

Darin OShields Fredericksburg, VA

Process was quick and easy. Staff was professional and personable.

4 years ago

Reply from AUTOPAY

Darin, this is great to hear! Thank you for your business!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Dianna Cline Lowell, AR

Ryan was wonderful throughout the entire process and made it very easy,

4 years ago

Reply from AUTOPAY

Outstanding! Thanks for your feedback Dianna!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Daniel and Sondra Ramos Windsor, CO

Romel was great to work with. He made everything clear and easy.

4 years ago

Reply from AUTOPAY

Daniel, Thanks for your feedback!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Carissa Gracia Oxnard, CA

Very helpful and gave me a great deal. The service was outstanding

4 years ago

Reply from AUTOPAY

Carissa, this is great to hear, thank you for your business!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Christopher Hancheck Aurora, CO

Fast and easy really nice people. Billy kept me updated at all times.

4 years ago

Reply from AUTOPAY

Thank you for your feedback Christopher.

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Albert McConnell Yuma, AZ

Great customer service plus kept me informed every step of process

4 years ago

Reply from AUTOPAY

Albert, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Louis S Lakeside, VA

The process was quick and less stressful then waiting at a dealership

4 years ago

Reply from AUTOPAY

Louis, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Betty C. Phelps Chicago, IL

Easy access with submitting documents, friendly and great rates and price!!!

4 years ago

Reply from AUTOPAY

Betty, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

MICHAEL Archibeque Albuquerque, NM

Quick response when I had a question and kept me informed through the process

4 years ago

Reply from AUTOPAY

Michael, Thank you for choosing AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Charles Burke Magnolia, OH

I felt they were very accommodating and explained everything in great detail

4 years ago

Reply from AUTOPAY

Charles, Thank you for your review!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star_border star_border

Susan . Mesa, AZ

They got the job done, but it took a long time. And my interest rate ended up being higher than they first said.

4 years ago

Reply from AUTOPAY

Susan, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star_border

Tiffany Graber-West La Vista, NE

They have been friendly and helpful. Just not much more experience with them so far.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you Tiffany!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Dawn m Whitmore Cleveland, OH

Ease of use of the company. The whole process was Sonos and relaxing

4 years ago

Reply from AUTOPAY

Dawn, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Carlos Torres El Paso, TX

Very professional people and helpful throughout the end of your approval !

4 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Michael Edmondson Dayton, OH

Very good people and I was very impressed with the way he took care of me

4 years ago

Reply from AUTOPAY

Michael, , Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Alex Saulus Camas, WA

Easy to work with and provided frequent updates throughout the process.

4 years ago

Reply from AUTOPAY

Alex, thank you for your response! Cheers!

Jun. 15th, 2021