Name: AUTOPAY
Rating: 1.5

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Verified Customer

star star star star star

Hilary Birdsong Elgin, TX

Kevin was awesome, and he helped me throughout the whole process!

3 years ago

Reply from AUTOPAY

Outstanding to hear, We will pass along your feedback to your specialist!

Dec. 17th, 2021

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Verified Customer

star star star star star

Larrisa Basset Missoula, MT

Easy process and the communication and customer service were beyond helpful

3 years ago

Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Dec. 17th, 2021

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Verified Customer

star star star star star

racm35@hotmail.com Tavares, FL

Very helpful in getting me a lower interest rate on my auto loan.

3 years ago Edited January 10, 2024

Reply from AUTOPAY

Thanks for posting a review! I'm glad we could set you up with one of our lenders, but I'm so sorry we weren't able to impress. We would love to hear more about your experience. Please give us a call at 844-290-5731 so we can discuss this.

Dec. 18th, 2021

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Verified Customer

star star star star star

Rae Lloyd Grifton, NC

Everything went smoothly and our payment went down nearly $100

3 years ago

Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Dec. 17th, 2021

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Verified Customer

star star star star star

Suzanne Cedar Hill, MO

The entire process was handled courteously and efficiently.

3 years ago

Reply from AUTOPAY

This is great to hear, Suzanne! Thank you so much for sharing your experience.

Dec. 8th, 2021

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Verified Customer

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Lisa MacDonald Chicopee, MA

Was able to help refinance my car made the rate lower and the monthly payments

3 years ago

Reply from AUTOPAY

We're always thrilled to hear that we could save a client some money, Lisa! Thanks for sharing!

Dec. 9th, 2021

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Verified Customer

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Bridgette A Gonzales Riverton, UT

Good communication back and forth. Kept me informed and updated.

3 years ago

Reply from AUTOPAY

Thanks for sharing your great experience, Bridgette!

Dec. 9th, 2021

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Verified Customer

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Tracie Carter Decatur, IL

I had a good experience with them. I would use their services again. Thank you!

3 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY, Tracie! I'm glad we could help.

Dec. 9th, 2021

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Verified Customer

star star star star star

Anthony Glendale, AZ

Communicated threw the whole process! Fast and easy process!

3 years ago

Reply from AUTOPAY

This is great to hear, Anthony! Thank you for your business!

Dec. 9th, 2021

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Verified Customer

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Hector Perez Mesa, AZ

Everything was fast and seemless. I got a great rate. Customer service was good

3 years ago

Reply from AUTOPAY

Thanks for sharing your experience, Hector! I'm glad we were able to help.

Dec. 9th, 2021

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Verified Customer

star star star star star

Paul Brownell Massena, NY

Easy to deal with. Quick turnaround. Very knowledgeable.

4 years ago

Reply from AUTOPAY

Thanks for taking the time to share your great experience, Paul!

Dec. 6th, 2021

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Verified Customer

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Lusio Duran Phoenix, AZ

Very helpful and friendly, got me a great refinance deal on my truck

4 years ago

Reply from AUTOPAY

Thank you so much for your business, Lusio!

Dec. 6th, 2021

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Verified Customer

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Terrie Brenham, TX

They are quick to find better rates and get you into lower payments

4 years ago

Reply from AUTOPAY

I'm glad we were able to find you such a quick solution! Thank you for choosing AUTOPAY.

Dec. 6th, 2021

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Verified Customer

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Taniesha Sanders Rural Hall, NC

The rep was VERY knowledgeable and courteous. He was also thorough in his approach

4 years ago

Reply from AUTOPAY

Thank you for your awesome feedback, Taniesha! I'm glad to hear your specialist was able to leave such a great impression. Thank you for choosing AUTOPAY!

Dec. 1st, 2021

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Verified Customer

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Jacob Rios Troy, TX

Great help and good communication they really help me find a better rate

4 years ago

Reply from AUTOPAY

Thanks for sharing your great experience, Jacob, and thank you for choosing AUTOPAY.

Dec. 6th, 2021

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Verified Customer

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Tashara Lynn Parker North Charleston, SC

They were good, fast, and followed thru the entire refinancing process of the loan from beginning to end.

4 years ago

Reply from AUTOPAY

Thanks for the great review, Tashara! We appreciate you for choosing AUTOPAY. If you would like to discuss your experience further, please just give our customer success team a call at 844-290-5731.

Dec. 1st, 2021

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Verified Customer

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Balan McMinnville, OR

Work fast and are very respectful and responsible representatives trust 100%

4 years ago

Reply from AUTOPAY

I'm glad we were able to earn your trust, Balan. Let us know if you need anything!

Dec. 6th, 2021

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Verified Customer

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Gene Othello, WA

Very nice people to work with and they have good interest rates

4 years ago

Reply from AUTOPAY

Thank you for sharing your great experience, Gene!

Dec. 6th, 2021

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Verified Customer

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Dane Kailua Kona, HI

Customer service Was excellent and the timing it took his book was very short

4 years ago

Reply from AUTOPAY

Thanks for the great review, Dane! We appreciate your business.

Dec. 6th, 2021

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Verified Customer

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Hector Salcido Pomona, CA

The customer service was great. The entire process was fast and friendly

4 years ago

Reply from AUTOPAY

This is great to hear, Hector! Thank you for your business.

Dec. 6th, 2021

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Verified Customer

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Ryan Walker West Palm Beach, FL

Very professional an easy to speak with also very informative

4 years ago

Reply from AUTOPAY

Thanks for the awesome feedback, Ryan! We are so glad we could help. Thanks for choosing AUTOPAY!

Dec. 6th, 2021

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Verified Customer

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KATHY MORROW Ocala, FL

By far the best customer service ever had Ashly D was the best

4 years ago

Reply from AUTOPAY

Thank you for sharing your experience, Kathy, and for choosing AUTOPAY. We'll make sure to pass your feedback along to Ashly.

Dec. 6th, 2021

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Verified Customer

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Tyson Rohrbach Stafford, VA

Good customer service friendly service and have a positive attitude

4 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Dec. 1st, 2021

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Verified Customer

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Sandra Espino Van Nuys, CA

Was vertical easy and fast and Mr Christopher P was very helpful.

4 years ago

Reply from AUTOPAY

Thanks for the review, Sandra! I'm glad we were able to make the process so easy. We'll pass this along to Christopher!

Dec. 6th, 2021

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Verified Customer

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Thomas Lawson Strafford, MO

They found me a lower payment. With a lower interest rate.

4 years ago

Reply from AUTOPAY

I'm so glad we were able to save you some money, Thomas! Thank you for refinancing with AUTOPAY.

Dec. 1st, 2021

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Verified Customer

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Jonathan Norton Rio Rancho, NM

They were very nice and efficient and got me approved in about a week

4 years ago

Reply from AUTOPAY

Jonathan, this is great feedback! Thank you so much for your review, and for choosing AUTOPAY!

Dec. 1st, 2021

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Verified Customer

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Maria l rivera Clewiston, FL

Easy to work with/ reliable / kept me updated throughout the entire process

4 years ago

Reply from AUTOPAY

Maria, I'm so glad we were able to provide such a great experience! Thank you so much for your review.

Dec. 1st, 2021

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Verified Customer

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Lucio Vasquez Parlier, CA

Had an awesome experience and customer service was excellent

4 years ago

Reply from AUTOPAY

We're so glad to hear about your great experience, Lucio! Thank you for your review and for choosing AUTOPAY.

Dec. 1st, 2021

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Verified Customer

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C. Hunter Yonkers, NY

Their representative was very patient, helpful and diligent

4 years ago

Reply from AUTOPAY

This is great to hear! Thank you so much for the great review and for choosing AUTOPAY.

Dec. 1st, 2021

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Verified Customer

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Brittany Bradshaw Willard, NC

Competent personable, took the time to make sure I had what I needed.

4 years ago

Reply from AUTOPAY

Thank you for the great review, and for refinancing with AUTOPAY!

Dec. 6th, 2021

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Verified Customer

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Bryson Fenimore Tooele, UT

Customer service representative was amazing very helpful and patient

4 years ago

Reply from AUTOPAY

Thanks for your business and your review, Bryson!

Dec. 6th, 2021

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Verified Customer

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Trina S Robinson Los Angeles, CA

Auto pay is very patient with me and Very knowledgeable of my needs and wants.

4 years ago

Reply from AUTOPAY

Trina, I'm so glad you had an excellent experience. Thanks for sharing!

Dec. 6th, 2021

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Verified Customer

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Henry S Hernandez Fontana, CA

They have great customer service, they have helped me through the whole process of refinancing

4 years ago

Reply from AUTOPAY

Hello, Henry, and thank you for sharing your experience! I'm so glad we were able to assist you. If you have any other questions, just let us know.

Nov. 2nd, 2021

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Verified Customer

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Don Murfreesboro, TN

Excellant company to do business with. Professional and knowledgeable

4 years ago

Reply from AUTOPAY

Hi, Don, I'm so glad we were able to help! Thank you for choosing AUTOPAY, and for this excellent review.

Nov. 2nd, 2021

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Verified Customer

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David Council Bluffs, IA

Great customer service. Very knowledgeable staff, and very helpful

4 years ago

Reply from AUTOPAY

Thanks for this awesome review, David! Thank you for refinancing with AUTOPAY.

Oct. 25th, 2021

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Verified Customer

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Ramon R Barrientez Liberty Hill, TX

Great professional! Great experience.Great people to work with!

4 years ago

Reply from AUTOPAY

Ramon, thank you for the great review, and for refinancing with AUTOPAY! We love getting feedback like this.

Oct. 25th, 2021

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Verified Customer

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Sonia E Capetillo Laredo, TX

All my questions were answered. Very nice customer service

4 years ago

Reply from AUTOPAY

This is great to hear, Sonia! Thank you for picking AUTOPAY for your refinance.

Oct. 26th, 2021

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Verified Customer

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Jennifer Williams Brooklyn, NY

The customer service was excellent. Staff was knowledgeable of the process.

4 years ago

Reply from AUTOPAY

Thank you, Jennifer! This is the kind of review we strive for. Thank you for refinancing with AUTOPAY!

Oct. 26th, 2021

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Verified Customer

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U West Richland, WA

So easy to use to apply, sign documents, and refinancing went very quickly

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Oct. 25th, 2021

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Verified Customer

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Arron p New York, NY

Very helpful fast working I was actually surprise thought it would been harder

4 years ago

Reply from AUTOPAY

Amazing, Arron! Thank you for sharing your feedback with us! This is what we strive for!

Oct. 25th, 2021

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Verified Customer

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Datija Veal Atlanta, GA

I never got a welcome letter so I dont know anything. when is my payment? and when trying to contact customer service, they told me they cant send me a welcome letter. what??

4 years ago

Reply from AUTOPAY

Hell Datija, We are sorry to hear of this communication error. We would love to help you with this. Please call your customer success department at 844-290-5731. Unfortunately, we are not the new lender and can not send anything on their behalf but please call so we can help you finish the transition to your new lender.

Oct. 25th, 2021

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Verified Customer

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Don Ruiz Houston, TX

Very pleased with the assistance and quickness to complete the process.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Oct. 25th, 2021

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Verified Customer

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Ester capella Burnsville, MN

Great service and fast they help me out a lot very fast results

4 years ago

Reply from AUTOPAY

We always enjoy seeing feedback like this! Thank you Ester for choosing AUTOPAY!

Oct. 25th, 2021

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Verified Customer

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Haley Lincoln City, OR

Customer service was excellent and very, very fast communication.

4 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Oct. 25th, 2021

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Verified Customer

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Jomelies Santana Bradenton, FL

The casa manager helped me so much! In every possible way she could.

4 years ago

Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Oct. 25th, 2021

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Verified Customer

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Jose garcia Mammoth Lakes, CA

They responded to my questions very quick and gave me an excellent offer.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing this great feedback with us Jose!

Oct. 25th, 2021

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Verified Customer

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Krista Catanese Sebring, FL

They worked hard to get my interest rate low and affordable

4 years ago

Reply from AUTOPAY

We are thrilled to have lowered your rate and save you on your payment! Thanks for the feedback! Cheers AUTOPAY

Oct. 25th, 2021

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Verified Customer

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Michael Roman Dekalb, IL

Easy process, no hassle, all done electronically , my rep was great Nathan

4 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY! We appreciate your business!

Oct. 25th, 2021

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Verified Customer

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Wilfedo Diaz Spring Hill, FL

Quick friendly response , anytime I had a question they were quick to respond

4 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Oct. 25th, 2021

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Verified Customer

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Leah Rainbow City, AL

The person I spoke to was very helpful through the entire process!

4 years ago

Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Oct. 21st, 2021